scholarly journals Social Performance Feedback and Firm Communication Strategy

2021 ◽  
pp. 014920632110422
Author(s):  
Heli Wang ◽  
Ming Jia ◽  
Yi Xiang ◽  
Yang Lan
Keyword(s):  
Impression Management ◽  
Performance Feedback ◽  
Corporate Social Performance ◽  
Social Performance ◽  
Theory Of The Firm ◽  
Strong Support ◽  
State Ownership ◽  
Communication Strategy ◽  
Socially Responsible ◽  
Aspiration Levels

Although corporate social performance has become an important measure of firm performance, there is little understanding about how firms respond to social performance feedback and how impression management may function as an important firm response to the feedback. Building upon and extending the literature on the behavioral theory of the firm and the strategic use of language, we examine how discrepancies between firms’ social performance and their aspiration levels affect how firms use visual expressions in their CSR reports. In addition, we argue that the relationship between social performance discrepancies and the use of visual expressions in CSR reports is moderated by the extent to which firms conduct socially responsible activities to enhance legitimacy (reflected in the level of state ownership) and the extent to which firms engage in social activities to improve financial performance (reflected in foreign exposure). Using a sample of Chinese firms issuing CSR reports from 2009 to 2017, our empirical results provide strong support for these arguments.

A Special-Purpose Taxonomy of Corporate Social Performance Concepts

2001 ◽  
Vol 1 (1) ◽  
pp. 42-72 ◽  
Author(s):  
Brett A. Stone
Keyword(s):  
Mutual Fund ◽  
Corporate Social Performance ◽  
Social Issues ◽  
Social Performance ◽  
Socially Responsible ◽  
Fund Managers ◽  
Responsible Investing ◽  
Research Areas ◽  
Socially Responsible Mutual Funds ◽  
Corporate Social

The first iteration of a nonstatic special-purpose taxonomy of corporate social performance concepts is developed from a mailed, self-administered survey completed by managers of U.S. socially responsible mutual funds. The study combines the traditionally disparate research areas of Corporate Social Performance and Socially Responsible Investing. As a partial update of Rockness and Williams (1988), a descriptive account is presented of what mutual fund managers regard as the social issues that constitute corporate social performance. The resulting taxonomy represents an empirically derived framework useful in considering social accounting in general and accounting standard setting in particular.

Towards a more ethical market: the impact of ESG rating on corporate financial performance

2019 ◽  
Vol 15 (1) ◽  
pp. 11-27 ◽  
Author(s):  
Giovanni Landi ◽  
Mauro Sciarelli
Keyword(s):  
Data Analysis ◽  
Corporate Social Performance ◽  
Stock Exchange ◽  
Social Performance ◽  
Panel Data Analysis ◽  
Abnormal Returns ◽  
Socially Responsible ◽  
Content Type ◽  
Corporate Social ◽  
The Impact

Purpose This paper fits in a research field dealing with the impact of Corporate Ethics Assessment on Financial Performance. The authors argue how environmental, social and governance (ESG) paradigm, meant to measure corporate social performance by rating issuance, can impact on abnormal returns of Italian firms listed on Financial Times Stock Exchange Milano Indice di Borsa (FTSE MIB) Index, developing a panel data analysis which runs from 2007 to 2015. Design/methodology/approach This study aims at exploring whether socially responsible investors outperform an excess market return on Italian Stock Exchange because of their investment behavior, testing statistically the relationship between the yearly ESG assessment issued by Standard Ethics Agency on FTSE MIB’s companies and their abnormal returns. To verify the impact of an ESG Rating on a company’s abnormal return, the authors developed a panel data analysis through a Fixed Effects Model. They measured abnormal returns via Fama–French approach, running a yearly Jensen’s Performance Index for each company under investigation. Findings The empirical results denote in Italy both a growing interest to corporate social responsibility (CSR) and sustainability by managers over the past decade, as well as an improving quality in ESG assessments because of a reliable corporate disclosure. Thus, despite investors have been applying ESG criteria in their stock – picking operations, the authors found a not positive and statistically significant impact in terms of market premium, when they have been undertaking a socially responsible investment (SRI). Practical implications The findings described above show that ethics is not yet a reliable fundraising tool for Italian-listed companies, despite SRIs having a positive growth rate over past decade. Investors seem to be not pricing CSR on Stock Exchange Market; therefore, listed companies cannot be rewarded with a premium price because of their highly stakeholder oriented behavior. Originality/value This paper explores, for the first time in Italy, when market extra-returns (if any) are related to corporate social performance and how managers leverage ethics to build capital added value.

scholarly journals How government withdrawal affects corporate social performance?

2022 ◽  
Vol 25 (1) ◽  
pp. 136-146
Author(s):  
Farman Ullah Khan ◽  
Junrui Zhang ◽  
Sajid Ullah ◽  
Muhammad Usman ◽  
Shahid Ali
Keyword(s):  
Social Engagement ◽  
Corporate Social Performance ◽  
Developing Economies ◽  
Social Performance ◽  
Negative Relationship ◽  
State Ownership ◽  
Political Connection ◽  
Policy Makers ◽  
Listed Firms ◽  
Corporate Social

This study aims to investigate whether government withdrawal affect corporate social responsibility (CSR) performance, and how CEO’s political connection moderates its relationship. We use sample data from Chinese listed firms over the 2010 to 2015 period to test our hypotheses. We find that decrease in state ownership through government withdrawal tends to negatively affect firms’ CSR performance, but the CEO’s political connection weakens its negative relationship and increases the firm’s likelihood towards CSR activities. Our findings imply that firm’s social engagement mainly result from high governmental involvement, and usually from political connections, because such firms are subject to close scrutiny by stakeholders and thus are more likely to improve social performance. Moreover, this research provides important implications to policy makers regarding the social outcomes of government withdrawal and the usefulness of firms’ political connection in developing economies like China. Este estudio tiene como objetivo investigar si la retirada del gobierno afecta al rendimiento de la responsabilidad social corporativa (RSC), y cómo la conexión política del CEO modera su relación. Utilizamos los datos de una muestra de empresas chinas que cotizan en bolsa durante el período 2010-2015 para comprobar nuestras hipótesis. Encontramos que la disminución de la propiedad estatal a través de la retirada del gobierno tiende a afectar negativamente a los resultados de RSC de las empresas, pero la conexión política del CEO debilita su relación negativa y aumenta la probabilidad de la empresa hacia las actividades de RSC. Nuestras conclusiones implican que el compromiso social de las empresas se debe principalmente a la alta participación gubernamental, y normalmente a las conexiones políticas, porque estas empresas están sometidas a un estrecho escrutinio por parte de las partes interesadas y, por lo tanto, es más probable que mejoren sus resultados sociales. Además, esta investigación ofrece importantes implicaciones para los responsables políticos en relación con los resultados sociales de la retirada del gobierno y la utilidad de la conexión política de las empresas en economías en desarrollo como China.

scholarly journals Stakeholder ratings and corporate financial performance: Socially responsible for what?

2013 ◽  
Vol 10 (4) ◽  
pp. 94-116 ◽  
Author(s):  
Daniela Venanzi
Keyword(s):  
Financial Performance ◽  
Corporate Social Performance ◽  
Stakeholder Management ◽  
Social Performance ◽  
Negative Relationship ◽  
Corporate Financial Performance ◽  
Socially Responsible ◽  
Listed Firms ◽  
Key Stakeholders ◽  
Corporate Social

This paper aims at empirically supporting, in a cross-country and cross-industry analysis, the instrumental role of stakeholder management by adopting a disaggregated approach to the corporate social performance measurement. By using a sample of 250 European industrial listed firms, from 10 European countries, in the period 2001-2003, we find the following evidence: i) the firm is not socially responsible towards all stakeholders, but invests more in key-stakeholders, those who are (perceived as) more influential on its business and have a more valuable impact on its financial performance; ii) a null or weak significance of the relationship between corporate social performance (CSP) and corporate financial performance (CFP) in the whole sample hides highly significant opposite relationships in two separate sub-samples (i.e. firms with positive and negative relationship, respectively): the sign of the CSP-CFP link cannot be expected to be univocal, since the marginal reward-cost equilibrium of social investment is firm-specific.

scholarly journals Understanding Heterogeneity in the Performance Feedback – Organizational Responsiveness Relationship: A Meta-Analysis

2019 ◽  
Author(s):  
Hugo Verver ◽  
Marino van Zelst ◽  
Gerardus Johannes Maria Lucas ◽  
Marius Meeus
Keyword(s):  
Organizational Performance ◽  
Performance Feedback ◽  
Performance Indicator ◽  
Meta Analysis ◽  
Theory Of The Firm ◽  
Effect Sizes ◽  
Organizational Responsiveness ◽  
Aspiration Levels ◽  
And Performance ◽  
Indicator Type

Organizational performance feedback theory (PFT), which is derived from the Behavioral Theory of the Firm, has emerged as a key perspective guiding studies investigating how performance relative to aspiration levels (i.e., performance feedback) influences organizational responsiveness. While the PFT literature refers to a core prediction - performance below aspirations induces more responsiveness than performance above aspirations does - empirical evidence reveals considerable conflicting findings. In line with contested issues in the current PFT literature, we propose a series of research questions and more refined predictions, which we elated to specific dimensions of performance feedback (valence, type of aspiration level and performance indicator), type of responsiveness (search versus change), and organizational characteristics (age, form of ownership, and industry). We test these refinements with various meta-analytic approaches, based on 263 effect sizes extracted from 156 studies. Our results demonstrate that the way in which performance feedback influences organizational responsiveness is sensitive to the factors we based our predictions on, with meta-analyzed effect sizes ranging from -0.106 to 0.055. Our findings help to systematically distinguish patterns in the heterogeneity associated with the performance feedback-responsiveness relationship. These results support our contention that more refined explanations, measures, and models of organizational performance feedback are needed.

Top Managers as Drivers for Corporate Social Responsibility

2009 ◽  
Author(s):  
Diane L. Swanson
Keyword(s):  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Corporate Social Performance ◽  
Social Performance ◽  
Moral Dilemmas ◽  
Moral Leadership ◽  
Business And Society ◽  
Socially Responsible ◽  
Top Managers ◽  
Corporate Social

This article addresses top managers as drivers for corporate social responsibility (CSR). It summarizes the responsibility roles implied by or assigned to managers in selected models of corporate social performance. Given this backdrop for business and society research, it focuses on the importance of moral leadership in directing the formal and informal organization toward socially responsible goals. In other words, the emphasis is on the focal role of top executive managers in driving social responsibility. This focus is not meant to convey that middle or lower managers are irrelevant to CSR. It is simply that their decision-making discretion is largely circumscribed by top managers, which is why middle and lower managers often face uncomfortable moral dilemmas when their values are incompatible with those established at a higher level of command. Finally, this article points to some contextual factors that impact socially responsible leadership in terms of external and internal controls.

Oil companies, social responsibility and CSP: combining actions and profiles

2017 ◽  
Vol 55 (10) ◽  
pp. 2111-2125 ◽  
Author(s):  
Aline Pereira Pündrich
Keyword(s):  
Social Responsibility ◽  
Cultural Context ◽  
Corporate Social Performance ◽  
Social Performance ◽  
Cultural Factors ◽  
Socially Responsible ◽  
Case Study Methodology ◽  
Content Type ◽  
Oil Companies ◽  
Corporate Social

Purpose The purpose of this paper is to focus on the influence of socio-economic and cultural factors and their influence on corporate social performance (CSP) (Clarkson, 1995) within developing and mature economies. It aims at identifying the characteristics of socially responsible actions within two contexts: France and Brazil. Design/methodology/approach Based on a case study methodology and a press database, this paper analyzes two oil companies, the French group Total SA, and the Brazilian company Petrobras. Findings By focusing on corporate social responsibility (CSR) actions in different socio-economic and cultural contexts, it was possible to identify a predominant CSP “proactivity” in both companies; observe a difference in CSR discourse and practice; note a heterogenic and composite CSR; and notice that companies do not choose their CSP posture, but are subjected to external classifications. Research limitations/implications The analysis of only one company per socio-economic and cultural context belonging to the same field could be considered as a limitation, although it allows a deeper analysis of events within both organizations. Practical implications Apprehending CSP within different contexts may help decision makers to better understand companies’ socially responsible postures and to observe the socio-economic and cultural factors that can influence them. Originality/value This paper highlights CSR practices and their CSP under different socio-economic and cultural perspectives for a more comprehensive understanding of factors that motivate and direct the actions of big corporate organizations.

Curvilinearity in the performance feedback and R&D relationship

2019 ◽  
Vol 13 (1) ◽  
pp. 1-14
Author(s):  
Michal Jirásek
Keyword(s):  
Performance Feedback ◽  
Fixed Effects ◽  
Design Methodology ◽  
Theory Of The Firm ◽  
Panel Data Models ◽  
Search Activity ◽  
Industrial Firms ◽  
Content Type ◽  
Aspiration Levels ◽  
Measure Of Performance

Purpose The question of how the firm responds to performance feedback forms the backbone of the behavioral theory of the firm. Although the literature works with goals aspirations and additional determinants of a firm’s search activity – proximity to bankruptcy and slack resources – the majority of the empirical research assumes the firm’s response to performance feedback to be linear with a spline at the aspiration level. The purpose of this paper is to study possible curvilinear properties of performance feedback itself that may yield insight on the behavior of firms responding differently from the theory’s predictions. Design/methodology/approach The research uses data from exchange-listed German industrial firms followed from 2001 to 2015. It evaluates hypotheses using historical aspiration models with ROA as a measure of performance and with a spline specification. The fixed-effects panel data models serve as an estimation technique. Findings The research supports an inverted U-shape relationship between performance feedback and research and development (R&D) intensity for firms below their aspiration levels, and a U-shape relationship for firms above their aspiration levels. Originality/value The research is one of the first to directly study curvilinearity in performance feedback relationships. Arguably, there is no such a study directly focusing on a firm’s search as represented by R&D, despite the fact, that R&D forms the backbone of performance feedback research. Also, the population of German industrial firms is new in the literature.

The influence of corporate social performance on employer attractiveness in the transport and logistics industry

2015 ◽  
Vol 45 (5) ◽  
pp. 486-505 ◽  
Author(s):  
Matthias Sohn ◽  
Werner Sohn ◽  
Thorsten Klaas-Wissing ◽  
Bernhard Hirsch
Keyword(s):  
Impression Management ◽  
Social Impact ◽  
Corporate Social Performance ◽  
Social Performance ◽  
Job Seekers ◽  
Logistics Industry ◽  
Content Type ◽  
Junior Staff ◽  
Corporate Social ◽  
Employer Attractiveness

Purpose – Job markets in the transport and logistics industry are characterized by a scarcity of well-educated junior talent. Employer attractiveness is becoming more important in order to win the most talented junior staff. The purpose of this paper is to investigate how corporate social performance (CSP) profiles of logistics companies influence their attractiveness for job seekers. Design/methodology/approach – In a computerized laboratory experiment, the authors provided 95 students in their final year with job offer data that include general and CSP information about the company, and the job seeker’s potential salary. The authors manipulated how the CSP information was presented and monitored the information accessed during job seekers’ decision-making processes. The authors investigated how information presentation affected choices. Findings – The vast majority of talent acquires CSP information in the pre-decision phase of the judgment, compares this information across companies, and trades off this information with the conditions of employment. The authors find that the ease of comparability of corporate social responsibility (CSR) information, expressed by meaningful indicators of CSP, increased preference for high CSP. Research limitations/implications – The study enriches existing studies of voluntary disclosure, which argue that voluntary disclosing sustainability-related information can be a tool of impression management. Practical implications – Companies with a compelling CSP should push for a broadly accepted methodology to benchmark CSP within industry-specific sectors, such as logistics services. Social implications – Potential employees demand that companies should consider their social impact on individuals and society as a whole. To remain attractive for employees companies in transport and logistics industry have to cope with a broader scope of expectations. Originality/value – The authors provide the first analysis on the relevance of CSP information for employer attractiveness in the transport and logistics industry. This research provides insights into the relevance of CSP criteria, information provision, and comparability processes from the perspective of young job seekers.

scholarly journals Atas do IX Simpósio Nacional de Investigação em Psicologia

Psicologia ◽  
2017 ◽  
Vol 31 (2) ◽  
pp. 137
Author(s):  
Diniz Lopes ◽  
Margarida Garrido
Keyword(s):  
Corporate Social Performance ◽  
Social Performance ◽  
Driving Behavior ◽  
Socially Responsible ◽  
Risky Driving ◽  
People With Mental Illness ◽  
Corporate Social ◽  
Relationship Of

Atas do IX Simpósio Nacional de Investigação em PsicologiaUniversidade do Algarve, 2016 Gestão da ansiedade na adaptação ao ensino superior: O contributo do biofeedback (pp. 137-141)Paulo Chaló, Anabela Pereira, Luís Sancho e Helena Mateus Health promotion through the modification of harmful habits and lifestyles (pp. 142-146)Pedro Matos Gonçalves, Orlindo Gouveia Pereira e Susana Machado Mendes Reflexividade ética na carreira: Papel de variáveis sociodemográficas (pp. 147-150)Cátia Marques, Ana Daniela Silva e Maria do Céu Taveira Capacidade de planeamento no envelhecimento saudável: O nível educacional interessa? (pp. 151-154)Beatriz Rosa, Maria Victoria Perea, Valentina Ladera Fernandez e Ricardo García Influência da escolaridade dos pais no prestígio do curso universitário escolhido pelos filhos (pp. 155-158)Jaisso Vautero, Ana Daniela Silva, Cátia Marques e Maria do Céu Taveira The importance of neurocognitive factors in the adoption of risky driving behavior: A comprehensive review (pp. 159-164)Sara Moreira, Diana Moreira e Fernando Barbosa O impacto da tensão trabalho-família e a sua relação com o compromisso organizacional (pp. 165-170)Lucília Abreu e Marta Alves Genograma da carreira: Análise de dissertações de doutoramento (pp. 171-175)Bruna Rodrigues, Sílvia Amado Cordeiro, Íris M. Oliveira, Ana Daniela Silva, Cátia Marques e Maria do Céu Taveira A avaliação da eficácia de um programa de desenvolvimento de competências para a vida junto de adolescentes em acolhimento residencial (pp. 176-179)Laura Santos, Maria do Rosário Pinheiro, Cristina Velho e Carla Palaio Um programa online de mindfulness: Efeitos na regulação emocional, stress e bem-estar (pp. 180-191)Cláudia Ramos, Sónia P. Gonçalves e Vasco Gaspar More socially responsible, more ethical, more attractive as a future employer? Contributes of corporate social performance and ethical reputation for the attraction of future employees (pp. 192-197)Ana Patrícia Duarte, Vítor Hugo Silva, Eduardo Simões e José Gonçalves das Neves Complexidade da conceção de parentalidade em famílias adotivas (pp. 198-201)Lília Silva, Cristina Nunes e Ana Susana Almeida O papel da felicidade na relação entre a liderança autêntica e a criatividade (pp. 202-209)Neuza Ribeiro, Ana Suzete Semedo e Arnaldo Coelho When a relationship of intimacy turns into homicide: About a case study (pp. 210-220)Andreia Azeredo, Diana Moreira e Fernando Almeida Onde estão as árvores? Análise exploratória de mapas mentais de um Campus universitário (pp. 221-226)Joana Bizarro, Gabriela Gonçalves, Catarina Silva, Patrícia Silva e Jacinta Fernandes O que pode fazer António? Os serviços de saúde mental nos processos de integração comunitária (pp. 227-231)Maria F. Jorge-Monteiro e José Ornelas Estudo da relação entre a confiança grupal e a satisfação dos membros numa perspetiva longitudinal e dinâmica (pp. 232-236)Ana Isabel de Gouveia Rente, Paulo Renato, Teresa Rebelo e Isabel Dimas Ser estudante de doutoramento: A relação de orientação e a perceção de desenvolvimento pessoal (pp. 237-242)José Simões e Madalena Melo Estudo inicial de adaptação e validação da Decision-Specific Reinvestment Scale numa amostra de atletas Portugueses (pp. 243-249)José Fernando Cruz, Patrícia Simões, Rui Sofia e Francisco J. Rodrigues Obesidade na adolescência: O papel da actividade física nas funções executivas (pp. 250-253)Fátima Gameiro, Beatriz Rosa e António Palmeira Observação de Bullying: Avaliação, sensibilidade moral e motivação para ajudar as vítimas (pp. 254-260)Sónia Pereira e Madalena Melo Relação entre cronótipo e desempenho escolar em estudantes portugueses dos 2.º e 3.º ciclos do ensino básico: Resultados preliminares (pp. 261-267)José Martins e Marco Miguel Bento Promoção da literacia emergente à luz do modelo Response to Intervention (RTI) (pp. 268-277)Marco Bento, Diana Alves, Orlanda Cruz e Ana Paula Silva Estudantes Cabo-Verdianas em Portugal: Novos perfis migratórios (pp. 278-285)Luciana Soares e Conceição Nogueira Uma perspectiva ecológica sobre o papel da qualidade da casa e da escolha na promoção do recovery e da integração comunitária no programa Casas Primeiro – Lisboa (pp. 286-291)Paulo Martins e José Ornelas “Dream Teens”: os jovens na promoção da saúde do seu grupo de pares (pp. 292-296)Cátia Branquinho, Margarida Gaspar de Matos e Projeto Aventura Social Dream Teens O recurso à suspensão provisória do processo em crimes de violência doméstica: Perceções e decisões dos/as magistrados/as (pp. 297-300)Sofia Jamal e Celina Manita The role of independent housing and working in the promotion of personal empowerment in people with mental illness (pp. 301-307)Luis Sá Fernandes e José Ornelas Sentimento de culpa e o suporte social no autocuidado das cuidadoras informais familiares (pp. 308-312)Lisneti Castro, Dayse Neri de Souza, Anabela Pereira, Evelyn Santos, Roselane Lomeo, Laurinda Mendes, Helena Teixeira, Cláudio Guimarães, Maria do Céu Ferreira e Ana Catarina Leite A Perturbação de Stresse Pós-Traumático (PTSD) em Portugal: Relação com a estima de si e o coping (pp. 313-319)João Hipólito, Odete Nunes, Rute Brites, Tito Laneiro, António Correia e Carlos Anunciação Sentido psicológico de comunidade: Um estudo multimétodo num contexto associativo (pp. 320-328)Olga Oliveira Cunha e José Henrique Ornelas 

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