Blue Dart Express Limited

1999 ◽  
Vol 24 (2) ◽  
pp. 45-52
Author(s):  
S.C. Bhatnagar ◽  
C. Ranganathan
Keyword(s):  
Information Technology ◽  
Tracking System ◽  
Top Management ◽  
Geographic Scope ◽  
It Applications

This case study describes the operations of Blue Dart Express Limited and documents the development of major IT applications by the company during 1987 to 1997. The company has been investing nearly one per cent of its revenue on developing IT applications during this period. The case describes the evolution of a consignment tracking application on which the current operations of Blue Dart are completely dependent. In 1997, the company was reviewing its plans for the next five years. The company plans to use the emerging information technology to enhance the existing applications and to widen the geographic scope of the application. The case lists some of the issues faced by Malcolm, the chief architect of the successful tracking system, in proposing the size and scope of t he next IT plan to the top management. Readers are invited to send their responses on the case to Vikalpa Office.

scholarly journals Processes for Ex-ante Evaluation of IT Projects - Case Studies in Brazilian Companies

10.28945/3025 ◽  
2006 ◽  
Author(s):  
Fernando Jose Barbin Laurindo ◽  
Renato de Oliveira Moraes
Keyword(s):  
Qualitative Research ◽  
Information Technology ◽  
Case Studies ◽  
Methodological Approach ◽  
It Projects ◽  
Evaluation Practices ◽  
Ex Ante ◽  
It Applications ◽  
Special Information

In the highly competitive nowadays markets, many companies actions assume the project form. In special, Information Technology (IT) projects assume great importance, enabling the dynamic actions that organisations need (Porter, 2001; Tapscott, 2001). However, IT applications assume different roles, from operational support to strategic, according to companies’ strategies and operations, besides the peculiarities of the industry in which they compete (McFarlan, 1984; Porter & Millar, 1985). According to this role (appraised by McFarlan’s Strategic Grid), ex-ante evaluation practices for selecting IT projects to be implemented can vary (Jiang & Klein, 1999). The objective of this paper is to analyse practices for selecting IT projects in Brazilian companies classified in different quadrants of the Strategic Grid and to observe any differences in ex-ante evaluation practices among them. The adopted methodological approach was qualitative research, more specifically case study (Claver, Gonzalez & Llopis, 2000; Yin, 1991) performed in four companies.

Improve Business Results by Learning From Experience in Proactive Reviews

2019 ◽  
pp. 52-79
Author(s):  
Ditte Kolbaek
Keyword(s):  
Information Technology ◽  
Lessons Learned ◽  
Top Management ◽  
Global Information ◽  
Work Practices ◽  
Learning From Experience ◽  
Educational Design ◽  
Big Business ◽  
Business Results

This chapter aims to provide a theoretically based and proven educational design for lessons learned. Called a proactive review, this educational design is exemplified in a case study of a global information technology company classified as big business, where proactive reviews were developed and implemented in over 40 countries. This chapter explores how employees who solve a task together can learn from the experience and share this learning with relevant colleagues to improve work practices, services, and/or products. This chapter describes the format of proactive reviews, suggestions for starting points called PR triggers, and the four roles involved—the participant, sponsor, top management, and facilitator. The tangible and intangible results of proactive reviews are presented with their impacts on the participants, their teams, and the organization's products, services, and/or work practices. Finally, the chapter provides recommendations for implementing and maintaining proactive reviews in organizations.

Proactive Review - Learn from Experience to Improve Bottom Line

2016 ◽  
Vol 6 (4) ◽  
pp. 1-18
Author(s):  
Ditte Kolbaek
Keyword(s):  
Information Technology ◽  
Lessons Learned ◽  
Top Management ◽  
Global Information ◽  
Work Practices ◽  
Bottom Line ◽  
Educational Design ◽  
Big Business ◽  
Global Information Technology

This article aims to provide a theoretically based and proven educational design for lessons learned. Called a Proactive Review, this educational design is exemplified in a case study of a global information technology company classified as big business, where Proactive Reviews were developed and implemented in over 40 countries. This article explores how employees who solve a task together can learn from the experience and share this learning with relevant colleagues to improve work practices, services, and/or products. This article describes the format of Proactive Reviews, suggestions for starting points called PR Triggers, and the four roles involved—the participant, sponsor, top management, and facilitator. The tangible and intangible results of Proactive Reviews are presented, with their impacts on the participants; their teams; and the organization's products, services, and/or work practices. Finally, the article provides recommendations for implementing and maintaining Proactive Reviews in organizations.

Improvements in Web Based ERP Software Architecture as Implemented on the Cloud

2017 ◽  
Vol 7 (11) ◽  
pp. 22
Author(s):  
Shruti Makarand Kanade
Keyword(s):  
Health Care ◽  
Information Technology ◽  
Cloud Computing ◽  
Software Architecture ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Web Based ◽  
Manufacturing Company ◽  
Erp Software

 Cloud computing is the buzz word in today’s Information Technology. It can be used in various fields like banking, health care and education. Some of its major advantages that is pay-per-use and scaling, can be profitably implemented in development of Enterprise Resource Planning or ERP. There are various challenges in implementing an ERP on the cloud. In this paper, we discuss some of them like ERP software architecture by considering a case study of a manufacturing company.

“I am not a guinea pig”: Parental opportunity hoarding and tracking reform in Germany

2021 ◽  
Vol 16 (1) ◽  
pp. 64-82
Author(s):  
Lana Apple ◽  
Mira Debs
Keyword(s):  
Social Capital ◽  
Discourse Analysis ◽  
Guinea Pig ◽  
Education System ◽  
Educational Inequality ◽  
Tracking System ◽  
School Structure ◽  
Student Background ◽  
Achievement Outcomes

PISA test data from 2000 to today have shown Germany’s education system is one of the most inequitable within the OECD, with high correlations between student background and achievement outcomes. Scholars have identified the highly differentiated school structure, which tracks students as young as 10 years old, as a central cause. This scholarship has not evaluated why German tracking has proved difficult to reform over the last 20 years, despite evidence of negative outcomes. Using a case study of parents’ actions in Hamburg, this paper employs a discourse analysis of debates surrounding a tracking reform to argue that opportunity hoarding—that is, parents with more social capital maintaining certain advantages through ingrained systems that are theoretically open to all—may contribute to why Germany’s early tracking system persists despite evidence showing that it increases educational inequality. The findings presented have implications for an international discussion of tracking reform and opportunity hoarding.

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