Medical Students Leading Quality Improvement: A Lean Six Sigma Approach to Pain Management

2017 ◽  
Vol 32 (5) ◽  
pp. 569-569 ◽  
Author(s):  
David Droullard ◽  
Samuel Porter ◽  
Anna Zuckerman ◽  
Daphne Monie ◽  
Judi Brendle ◽  
...  
Keyword(s):  
Quality Improvement ◽  
Pain Management ◽  
Medical Students ◽  
Six Sigma ◽  
Lean Six Sigma ◽  
Six Sigma Approach

scholarly journals Implementasi Lean Six Sigma Dalam Penentuan Prioritas Perbaikan Kualitas Pelayanan Padarumah Sakit Di Kabupaten Lumajang

2018 ◽  
Vol 7 (2) ◽  
pp. 97-107
Author(s):  
Mohammad Ato’illah
Keyword(s):  
Quality Improvement ◽  
Service Quality ◽  
Six Sigma ◽  
Lean Six Sigma ◽  
Hospital Services ◽  
Validity And Reliability ◽  
Services Research ◽  
Analysis Technique ◽  
Six Sigma Approach

ABSTRACT. The study aims to determine  the priority  of quality improvement of hospital  service based  on perception,  expectations  and importance  of customers  by using lean six sigma approach. The results of the study are  expected to contribute  to hospital  management  in providing  the best service  for the community. This research  determines  the priority  of service  quality  improvement of hospital  based  on service  quality dimension consisting of (1) tangible,  (2) reliability,  (3) reponsiveness,  (4) assurance and (5) emphaty. This study is a qualitative  descriptive research  intended to analyze the responses of respondents  on the quality of hospital services based on perception,  expectations  and importance  will be used to determine the priority of improving the quality of hospital services. Research  respondents  were 240 service users in four hospitals in Lumajang  district.  Data  analysis  technique  using  lean  six sigma  approach by first  testing  the  research instrument  with validity and  reliability  test. The results  of the study there  are  differences  in the order  of priority of service quality improvement at four hospitals. Priority  improvement in dr Haryoto hospital is the ability and dexterity in dealing with patient complaints, at the Bhayangkara hospital is the timeliness of open counter service, at Wijaya Kusuma hospital is completeness of examination equipment, and Islam hospital is the ability of the officer to explain thhe results of the examination.

Determination of linagliptin and empagliflozin by UPLC and HPTLC techniques aided by Lean Six Sigma approach

2021 ◽  
Author(s):  
Ebrahim A. El‐Desouky ◽  
Ahmed M. Abdel‐Raoof ◽  
Ashraf Abdel‐Fattah ◽  
Ahmed Abdel‐Zaher ◽  
Ayman O. E. Osman ◽  
...  
Keyword(s):  
Six Sigma ◽  
Lean Six Sigma ◽  
Six Sigma Approach

scholarly journals Six Sigma Approach to Enhance Concurrency of the Procurement Process for Raw Materials

2021 ◽  
Vol 15 (4) ◽  
pp. 510-517
Author(s):  
Atanas Kochov ◽  
Aleksandar Argilovski
Keyword(s):  
Six Sigma ◽  
Raw Materials ◽  
Lean Six Sigma ◽  
Approval Process ◽  
Procurement Process ◽  
Manufacturing Company ◽  
External Vendors ◽  
Short Time ◽  
Six Sigma Approach ◽  
Structured Approach

This paper presents the improvement of the procurement process for raw materials in a real manufacturing company supported by the Lean Sig Sigma as structured approach to deliver the improvement. The manufacturing company that is a subject of this paper have received a significant amount of complains regarding the internal purchase orders approval process and the overall procurement process of the company from both internal employees and external vendors and contractors. Considering that the company is procuring the raw goods from selected vendors, therefore the entire manufacturing plan depends on these materials, the company decided to improve this process trough Lean Six Sigma. The Lean Six Sigma approach was selected in order to obtain the improvement in a short time, based on indicators that were previously analyzed and prioritized. The paper focuses on simplifying of the process trough decreasing the number of mandatory steps.

scholarly journals Application of Lean Six Sigma to Improve Service in Healthcare Facilities Management: A Case Study

2017 ◽  
Vol 1 (1) ◽  
pp. 9-18 ◽  
Author(s):  
Will T. Shirey ◽  
Kenneth Timothy Sullivan ◽  
Brian Lines ◽  
Jake Smithwick
Keyword(s):  
Quality Improvement ◽  
Six Sigma ◽  
Healthcare Organization ◽  
Research Literature ◽  
Lean Six Sigma ◽  
Facilities Management ◽  
Post Intervention ◽  
Healthcare Facilities ◽  
Computerized Maintenance Management System

ABSTRACT The purpose of this paper is to present a case study on the application of the Lean Six Sigma (LSS) quality improvement methodology to facilities management (FM) services at a healthcare organization. Research literature was reviewed concerning whether or not LSS has been applied in healthcare-based FM, but no such studies have been published. This paper aims to address the lack of an applicable methodology for LSS intervention within the context of healthcare-based FM. The Define, Measure, Analyze, Improve, and Control (DMAIC) framework was followed to test the hypothesis that LSS can improve the service provided by an FM department responsible for the maintenance and repair of furniture and finishes at a large healthcare organization in the southwest United States of America. Quality improvement curricula and resources offered by the case study organization equipped the FM department to apply LSS over the course of a five-month period. Qualitative data were gathered from pre- and post-intervention surveys while quantitative data were gathered with the Organization's computerized maintenance management system (CMMS) software. Overall, LSS application proved to be useful for the intended purpose. The authors proposes that application of LSS by other FM departments to improve their services could also be successful, which is noteworthy and deserving of continued research.

scholarly journals Commercial Banks Versus BPR: Advantages Based On Perception, Hope And Customer Interest

2017 ◽  
Vol 1 (2) ◽  
pp. 102-112
Author(s):  
Hesti Budiwati
Keyword(s):  
Competitive Advantage ◽  
Six Sigma ◽  
Commercial Banks ◽  
Public Trust ◽  
Lean Six Sigma ◽  
Point Of View ◽  
Competitive Advantages ◽  
Public Funds ◽  
Different Types ◽  
Six Sigma Approach

Commercial banks and Bank Perkreditan Rakyat are two different types of banks whose existence in society aims to raise and channel public funds to improve people's lives. The facts show that there is a sharp competition between the two types of banks in terms of gaining public trust to become bank customer but although these two types of banks are different but still able to develop well in society. This study aims to identify the factors that become competitive advantage at Commercial Banks and Bank Perkreditan Rakyat from the customer's point of view based on customers' perceptions, expectations and interests so banks can determine competitive strategy. The approach used in this research is Lean Six Sigma approach with a sample of 60 respondents consisting of 30 customers of Commercial Banks and 30 customers of Bank Perkreditan Rakyat. Respondents will be asked to respond to research instruments based on their perceptions, expectations and interests. The results of the study there are five competitive advantages in Commercial Banks (1) promotions made, (2) reward appeal, (3) saving security, (4) cleanliness and comfort of the room, (5) friendliness, courtesy and neatness. Bank Perkreditan Rakyat obtained competitive advantage that is (1) cleanliness and comfort of the room,(2) ability and alertness of the officers, (3) friendliness, courtesy and neatness, (4) saving security, (5) familiarity  of the officer with the customer. In addition there are similarities there are interesting differences that is on the excellence of promotional activities and the attractiveness of prizes at Commercial Banks. and the familiarity of officers with customers at Bank Perkreditan Rakyat.

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