scholarly journals Commercial Banks Versus BPR: Advantages Based On Perception, Hope And Customer Interest

2017 ◽  
Vol 1 (2) ◽  
pp. 102-112
Author(s):  
Hesti Budiwati
Keyword(s):  
Competitive Advantage ◽  
Six Sigma ◽  
Commercial Banks ◽  
Public Trust ◽  
Lean Six Sigma ◽  
Point Of View ◽  
Competitive Advantages ◽  
Public Funds ◽  
Different Types ◽  
Six Sigma Approach

Commercial banks and Bank Perkreditan Rakyat are two different types of banks whose existence in society aims to raise and channel public funds to improve people's lives. The facts show that there is a sharp competition between the two types of banks in terms of gaining public trust to become bank customer but although these two types of banks are different but still able to develop well in society. This study aims to identify the factors that become competitive advantage at Commercial Banks and Bank Perkreditan Rakyat from the customer's point of view based on customers' perceptions, expectations and interests so banks can determine competitive strategy. The approach used in this research is Lean Six Sigma approach with a sample of 60 respondents consisting of 30 customers of Commercial Banks and 30 customers of Bank Perkreditan Rakyat. Respondents will be asked to respond to research instruments based on their perceptions, expectations and interests. The results of the study there are five competitive advantages in Commercial Banks (1) promotions made, (2) reward appeal, (3) saving security, (4) cleanliness and comfort of the room, (5) friendliness, courtesy and neatness. Bank Perkreditan Rakyat obtained competitive advantage that is (1) cleanliness and comfort of the room,(2) ability and alertness of the officers, (3) friendliness, courtesy and neatness, (4) saving security, (5) familiarity  of the officer with the customer. In addition there are similarities there are interesting differences that is on the excellence of promotional activities and the attractiveness of prizes at Commercial Banks. and the familiarity of officers with customers at Bank Perkreditan Rakyat.

scholarly journals Lean Six Sigma Approach to Improve the Production Process in the Mould Industry: a Case Study

2019 ◽  
Vol 23 (3) ◽  
pp. 103 ◽  
Author(s):  
António M.H. Pereira ◽  
Miguel R. Silva ◽  
Mercedes A.G. Domingues ◽  
José C. Sá
Keyword(s):  
Continuous Improvement ◽  
Six Sigma ◽  
Critical Factor ◽  
Lean Six Sigma ◽  
Value Stream Mapping ◽  
Future Research ◽  
Competitive Advantages ◽  
Pareto Analysis ◽  
Study Results ◽  
Six Sigma Approach

<p><strong>Purpose:</strong> The purpose of this article is to explore the optimization of internal process is assumed as a critical factor to be capable of answering to the moulds industries. Consequently, it has been considered essential to adopt high-valued methodologies to support tooling industry in order to achieve global competitive advantages. For that purpose, this work aims to apply LEAN principles and techniques to support mould design and manufacturing processes.</p><p><strong>Methodology/Approach:</strong> The methodology used was based on PDCA/DMAIC, with the following stages: Define, Measure, Analyze, Improve and Control. For each stages was taken some of Lean Six Sigma techniques, such as Continuous Improvement, Value Stream Mapping, Pareto analysis and Overall Equipment Effectiveness.</p><p><strong>Findings:</strong> This study results was revealed that there are many areas on the organizations in the Mould Industry, when they utilize otimizations tools obtain hugt successes. With the Pareto analysis was carried out to show that events that contributes the most to the stops. The results were: unavailability of the operator (16.4%), programming the machine (14.4%) and tool exchange (12.4%) In the case of this Mould Industry study was obtained for the CNC machines studies, with the implementation of Lean Six Sigma tools as obtained a improvement about 20% of global OEE.</p><p><strong>Research Limitation/implication:</strong> This research was revealed that there the moulds are Project unique and difficult to analyze. Moreover, this paper reports that the approach LEAN Six Sigma is very interesting for the continuous improvement of processes and profitability of moulds industry.</p><strong>Originality/Value of paper:</strong> This research highlight areas of future research using of quality management methods and Lean Six Sigma tools to analyse and optimize production in the moulds industry. Therefore this research It is considered to promote and adopt high-valued methodologies to support tooling industry in order to achieve global competitive advantages.

Determination of linagliptin and empagliflozin by UPLC and HPTLC techniques aided by Lean Six Sigma approach

2021 ◽  
Author(s):  
Ebrahim A. El‐Desouky ◽  
Ahmed M. Abdel‐Raoof ◽  
Ashraf Abdel‐Fattah ◽  
Ahmed Abdel‐Zaher ◽  
Ayman O. E. Osman ◽  
...  
Keyword(s):  
Six Sigma ◽  
Lean Six Sigma ◽  
Six Sigma Approach

scholarly journals Six Sigma Approach to Enhance Concurrency of the Procurement Process for Raw Materials

2021 ◽  
Vol 15 (4) ◽  
pp. 510-517
Author(s):  
Atanas Kochov ◽  
Aleksandar Argilovski
Keyword(s):  
Six Sigma ◽  
Raw Materials ◽  
Lean Six Sigma ◽  
Approval Process ◽  
Procurement Process ◽  
Manufacturing Company ◽  
External Vendors ◽  
Short Time ◽  
Six Sigma Approach ◽  
Structured Approach

This paper presents the improvement of the procurement process for raw materials in a real manufacturing company supported by the Lean Sig Sigma as structured approach to deliver the improvement. The manufacturing company that is a subject of this paper have received a significant amount of complains regarding the internal purchase orders approval process and the overall procurement process of the company from both internal employees and external vendors and contractors. Considering that the company is procuring the raw goods from selected vendors, therefore the entire manufacturing plan depends on these materials, the company decided to improve this process trough Lean Six Sigma. The Lean Six Sigma approach was selected in order to obtain the improvement in a short time, based on indicators that were previously analyzed and prioritized. The paper focuses on simplifying of the process trough decreasing the number of mandatory steps.

scholarly journals Features of Development and Implementation of Competitive Advantages of Establishments of Restaurant Economy in Modern Market Conditions

2021 ◽  
Vol 8 (1) ◽  
pp. 58-67
Author(s):  
Valentyna V. Postova
Keyword(s):  
Competitive Advantage ◽  
Consumer Preferences ◽  
Competitive Advantages ◽  
Market Conditions ◽  
Scientific Methods ◽  
Different Types ◽  
Analysis And Synthesis ◽  
General Scientific ◽  
Main Factors ◽  
Economic Criteria

The relevance of the study of the development of competitive advantages is related to the need to ensure the competitiveness of restaurants, given the current market conditions. The purpose of the study is to investigate the ways of developing a strategy to ensure and implement the competitive advantages of restaurants. Theoretical and methodological framework of the study included general scientific methods (methods of scientific generalisation and comparison), specific methods (methods of analysis and synthesis). The study defines that indirect criteria are used to assess competitiveness, which can be divided into two main groups: consumer and economic criteria. It is analysed that for different categories of consumers and groups of goods competitiveness is provided by different types of prices: purchasing, selling, and consumer. The sources of development of competitive advantages are determined. The study also provides the competitive advantages of restaurant establishments, which have different forms of manifestation. The diagnostics of the competitive environment is carried out, which requires not only the analysis of the state of various methods of competition, but also the study of the image of the product, as well as the image of the enterprise. The main factors of competitive advantage of restaurants were considered. The study analysed the factors of competitive advantage of the organisation, which are divided into external and internal. It is determined that the factors of consumer preferences are divided into four groups: psychological, informational, sales, and economic. It is established that each group has certain measures, the consistent implementation of which, in the end, leads either to the development or maintenance of consumer preferences

Prioritizing Lean Six Sigma Efforts Using Bayesian Networks

2014 ◽  
pp. 77-91
Author(s):  
Yanzhen Li ◽  
Rapinder S. Sawhney ◽  
Joseph H. Wilck IV
Keyword(s):  
Six Sigma ◽  
Probabilistic Inference ◽  
External Environment ◽  
Lean Six Sigma ◽  
Systematic Evaluation ◽  
Competitive Advantages ◽  
Graphical Approach ◽  
Production Processes ◽  
Proposed Model ◽  
Manufacturing Organizations

In order to retain competitive advantages, many manufacturing organizations have applied Lean Six Sigma techniques to improve production processes. The general approach for implementing Lean Six Sigma is to perform various projects to tackle specific problems or areas. However, with the manufacturing system and its external environment becoming more and more complex, it is simply not possible to solve all the problems given the limited resources. The purpose of this chapter is to develop a model that provides a systematic evaluation for potential opportunities to enhance the effectiveness of Lean Six Sigma. Deriving from the Bayesian Network methodology, the proposed model combines a graphical approach to represent cause-and-effect relationships between events of interests and probabilistic inference to estimate their likelihoods in the area of process improvement. The developed model can be used for assessing the problems associated with Lean Six Sigma initiatives and prioritizing efforts to solve these problems.

Micro and Nano R&D Fab Performance and Productivity A Lean Six-Sigma Approach

2019 ◽  
Vol 16 (40) ◽  
pp. 35-46
Author(s):  
Ronald J. Olson ◽  
William Hawkins ◽  
Patricia Piacente ◽  
Ronald Frank ◽  
John Deluca ◽  
...  
Keyword(s):  
Six Sigma ◽  
Lean Six Sigma ◽  
Six Sigma Approach
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