Consumers’ Emotional Responses and Emotion Regulation Strategies During Multistage Waiting in Restaurants

2013 ◽  
Vol 40 (3) ◽  
pp. 291-318 ◽  
Author(s):  
Seontaik Kim ◽  
Li Miao ◽  
Vincent P. Magnini
2020 ◽  
Vol 8 (1) ◽  
Author(s):  
Simon Thuillard ◽  
Elise S. Dan-Glauser

Abstract Background Emotion regulation alters the trajectories of emotional responses and, when effective, transforms the emotional responses to help individuals adapt to their environment. Previous research has mainly focused on the efficiency of regulation strategies performed individually at a given time. Yet, in daily life, it is likely that several strategies are often combined. Thus, we question in this study the combinatorial efficiency of two emotion regulation strategies, Situation selection and Emotional suppression. Methods In a within-subject design, sixty-five participants were asked to implement either no strategy, Situation selection only, Emotional suppression only, or both strategies together (four conditions) while looking at various emotionally charged images. Experience, expressivity, and physiological arousal were recorded throughout the viewing. Repeated-measures ANOVAs and corrected post-hoc tests were used for analyzing the data. Results The results of the combined strategies showed that Emotional suppression canceled the beneficial impact of Situation selection on negative experience, while significantly increasing the impact on cardiac activity. The use of both strategies together had a greater effect on respiratory function with an enhanced decrease in respiratory rate and amplitude. Conclusions The combinatorial effect of emotion regulation strategies is different according to the emotional response that the individual needs to regulate. The simultaneous use of Situation selection and Emotional suppression could be particularly beneficial to relieve physiological symptoms.


2017 ◽  
Vol 22 (1) ◽  
pp. 43-56 ◽  
Author(s):  
Rachel R. Steele ◽  
Daniel R. Rovenpor ◽  
Brian Lickel ◽  
Thomas F. Denson

Research suggests that regulating negative emotional responses to threatening events can help reduce outgroup bias. The present research examined the effect of emotion regulation strategies on outgroup bias during relatively benign versus threatening time periods. Participants were assigned to regulate their emotions (reflection, rumination, or control) while reading a reminder of a past terrorist event and then reported their anger and bias toward Muslims. The bombings at the 2013 Boston Marathon occurred during data collection, which allowed us to examine the effect of emotion regulation on bias before versus after these events via a 3 (emotion regulation) x 2 (timing of bombings) between-subjects design. A two-way interaction between emotion regulation condition and timing emerged on bias and anger. Reflection (compared to rumination or control) reduced bias and anger toward Muslims but only after the bombings. The reduction in anger mediated the effect of reflection on bias only after the bombings. The results provide evidence that reflection is effective at reducing bias when people are experiencing an intense outgroup threat.


Crisis ◽  
2019 ◽  
Vol 40 (4) ◽  
pp. 280-286 ◽  
Author(s):  
Nir Madjar ◽  
Nicole Segal ◽  
Gilad Eger ◽  
Gal Shoval

Abstract. Background: Nonsuicidal self-injury (NSSI) has been found to be associated with poor emotion regulation. Aims: The goal of this study was to examine the association of multidimensional cognitive emotion regulation strategies with NSSI among adolescents and compare the different patterns of NSSI. Method: A sample of 594 high-school students (54.4% boys; mean age = 14.96 years), from five regional schools across Israel, were assessed for five facets of cognitive emotion regulation strategies (acceptance, refocus on planning, positive refocusing, putting into perspective, and positive reappraisal) and NSSI behaviors using validated scales. Participants were allocated into three groups: repetitive NSSI (more than six occasions of NSSI; 7.1%), occasional NSSI (at least one incident but less than six; 8.3%), and no NSSI (84.6%). Results: Analysis of covariance, controlling for gender and depression symptoms, revealed that students with NSSI reported higher levels of acceptance, but lower levels of refocus on planning and putting into perspective. Limitations: The study used a cross-sectional design, which was a limitation. Conclusion: These findings demonstrate that particular cognitive emotion regulation strategies differ substantially in their relationship with NSSI. Adolescents who focus on planning and putting stressful situations into perspective may have increased resilience, whereas adolescents who are accepting of negative events that have happened may be more prone to maladaptive coping behaviors.


Author(s):  
Vykinta Kligyte ◽  
Shane Connelly ◽  
Chase E. Thiel ◽  
Lynn D. Devenport ◽  
Ryan P. Brown ◽  
...  

Sign in / Sign up

Export Citation Format

Share Document