Effects of Restaurant Satisfaction and Knowledge Sharing Motivation on eWOM Intentions

2016 ◽  
Vol 41 (1) ◽  
pp. 93-127 ◽  
Author(s):  
Fiona X. Yang
Keyword(s):  
Knowledge Sharing ◽  
Technology Acceptance ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Integrative Framework ◽  
Main Effect ◽  
Moderating Role ◽  
Acceptance Factors

The growth of consumer-generated media (CGM) has promoted the popularity of online knowledge sharing and electronic word-of-mouth (eWOM). While the topic of eWOM has drawn much attention in academy and industry, little research has been published addressing the factors influencing eWOM intentions. Using a well-known restaurant review website, Openrice.com, as an example, this study explored three predictors to eWOM intentions in an integrative framework: experience factor (restaurant satisfaction), knowledge sharing factors (egoistic and altruistic needs), and technology acceptance factors (perceived usefulness and perceived ease-of-use). In addition, the moderating role of technology acceptance factors on the relationships between experience/knowledge sharing factors and eWOM intentions were examined. The results of the study indicate that (1) individuals’ altruistic needs trigger positive eWOM, (2) the perceived usefulness of the website has a significant main effect on eWOM intentions, and (3) the perceived usefulness significantly moderates the relationships between satisfaction/egoistic needs and eWOM intentions. The discussions also provide implications and managerial insights for research and practice.

The Role of Internet Self-Efficacy in Acceptance of Web-Based Electronic Medical Records

2011 ◽  
pp. 54-76 ◽  
Author(s):  
Qingxiong Ma ◽  
Liping Liu
Keyword(s):  
Technology Acceptance ◽  
Self Efficacy ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Record System ◽  
Web Based ◽  
Medical Record System ◽  
Acceptance Model

The technology acceptance model (TAM) stipulates that both perceived ease of use (PEOU) and perceived usefulness (PU) directly influence the end user’s behavioral intention (BI) to accept a technology. Studies have found that self-efficacy is an important determinant of PEOU. However, there has been no research examining the relationship between self-efficacy and BI. The studies on the effect of self-efficacy on PU are also rare, and findings are inconsistent. In this study, we incorporate Internet self-efficacy (ISE) into the TAM as an antecedent to PU, PEOU, and BI. We conducted a controlled experiment involving a Web-based medical record system and 86 healthcare subjects. We analyzed both direct and indirect effects of ISE on PEOU, PU, and BI using hierarchical regressions. We found that ISE explained 48% of the variation in PEOU. We also found that ISE and PEOU together explained 50% of the variation in PU, and the full model explained 80% of the variance in BI.

A Study on the Acceptance Factors of the Smart Phone

2010 ◽  
Vol 20-23 ◽  
pp. 762-767 ◽  
Author(s):  
Youngon Cho ◽  
Saeha Jeon ◽  
Gui Young Choi
Keyword(s):  
Social Influence ◽  
Technology Acceptance ◽  
Significant Influence ◽  
Smart Phone ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Theoretical Research ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Acceptance Factors

Mobile convergence has brought about many changes in the modern society. Especially, combining strengths of existing mobile phones and PDA functionality, smart phone is able to overcome the time and location limitations that existing desktop did not meet. This study tried to examine factors influencing intention to use of smart phone based on the theoretical studies on technology acceptance model. Applying to smart phones relevant theoretical relations extracted from previous theoretical research background on mobile devices, mobility, interactivity, innovativeness, social influence and job fitness were selected as independent variables of acceptance factors of smart phone and then research model and hypotheses were established by using these variables. To verify the hypothesis on whether smart phone acceptance factors have a significant influence on perceived ease of use and perceived usefulness, innovativeness was in significant influence on perceived ease of use, social influence was in significant influence on perceived usefulness and mobility and interactivity were in significant influence on both variables. As a result of analysis on perceived usefulness and intention to use, the mediating variables of perceived ease of use was in significant influence on perceived usefulness and perceived usefulness was in significant influence on intention to use.

scholarly journals ANALISIS TINGKAT KEMANFAATAN KNOWLEDGE SHARING TERHADAP KARYAWAN DENGAN MENGGUNAKAN METODE TECHNOLOGY ACCEPTANCE MODEL (TAM)

2019 ◽  
Vol 5 (1) ◽  
pp. 78
Author(s):  
Nesdi Evrilyan Rozanda ◽  
Rizki Nur Jannah Hasibuan
Keyword(s):  
Knowledge Sharing ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Technology Use ◽  
Best Practice ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Acceptance Model ◽  
Behavioral Intention To Use

PT. PLN Sektor Pembangkitan Pekanbaru mempunyai sistem knowledge management PLN (KM PLN), berfungsi sebagai media knowledge sharing (KS) seperti pengetahuan terbaru, best practice,inovasi, lessond learned,cara penurun an gangguan penyulang murai (SUTM), upaya penurunan gangguan system rayon, penurunan gangguan penyulang poli o, karbon dan kwarto. Pengetahuan ini berguna untuk meningkatkan kualitas kerja karyawan dalam menyelesaikan peke rjaannya. Penelitian ini menggunakan metode Technology Acceptance Model untuk analisis tingkat kemanfaatan KS ter hadap karyawan, dengan menggunakan 5 konstruk yaitu Perceived Usefulness, Perceived Ease Of Use, Attitude Towar ds Using Technology, Behavioral Intention To Use dan Actual Technology Use. Kuesioner dibagikan kepada seluruh ka ryawan yang berjumlah 57 orang, guna untuk mengetahui konstruk yang paling bermanfaat, Penelitian ini menggunaka n analisis regresi linear berganda. Hasil dari penelitian menunjukkan konstruk  perceived ease of use dalam kategori setuju dengan nilai tertinggi, Sedangkan nilai terendah terdapat pada konstruk perceived usefulness.

Cross-Cultural Study of Online User Behavior in Fashion E-Commerce

2017 ◽  
pp. 277-293
Author(s):  
Fanke Peng ◽  
Ni An ◽  
Alessandra Vecchi
Keyword(s):  
Technology Acceptance ◽  
User Behavior ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Chinese Market ◽  
Group Interviews ◽  
Acceptance Model ◽  
Online User Behavior

Adopting the Technology Acceptance Model (TAM) – perceived usefulness and perceived ease of use (Davis, Bagozzi, & Waeshaw, 1989) and Customer Buying Decision Process (Engel, Kollat, & Blackwell, 1968), this research examines the role of culture in influencing online shopping use, comparing differences across two continents and countries: Britain and China. Qualitative data obtained through the semi-structured focus group interviews was analysed using content analysis, which involves examining the accumulated data for ideas and constructs that have been pre-determined. The TAM held for the U.K. This project also explores whether the relationships hold for the emerging Chinese market.

scholarly journals THE ROLE OF TECHNOLOGY ACCEPTANCE MODEL ON EMAIL USAGE AMONG ACADEMICIAN IN MALAYSIAN PUBLIC AND PRIVATE UNIVERSITIES

2018 ◽  
Author(s):  
Anuar Shah Bali Mahomed ◽  
Michael G. McGrath ◽  
Bong Zhi Yuh ◽  
Shafie Sidek ◽  
Saadiatul Ibrahim ◽  
...  
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Private Universities ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Public And Private ◽  
Acceptance Model ◽  
Relationship Of

This study examines the levels and factors contributing to email usage among academician in Malay-sian universities. The Technology Acceptance Model (TAM) was tested to investigate the relationship of perceived ease of use (PEOU) and perceived usefulness (PU) on email usage (U). By using survey questionnaires, data was collected from 274 academician in Malaysian public and private universi-ties. Path analysis was conducted using SmartPLS 2.0 to examine the research model. This research found that email usage among academician in Malaysian private universities is significantly higher than Malaysian public universities, albeit the usage were high for both types of universities.

scholarly journals Social Media: Factor Influencing Personal Transport for Leisure

2019 ◽  
Vol 10 (1) ◽  
pp. 79-86
Author(s):  
Mohammad Zainul ◽  
Zakky Zamrudi
Keyword(s):  
Social Media ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Ease Of Use ◽  
University Student ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
East Kalimantan ◽  
Acceptance Model

Abstract This paper is trying to examine the effect of social media in the use of personal transport for leisure purposes. Youngster are frequently identified as being adventurous and highly mobile, even few researcher modes of transportation choices play in important role in enhancing and fulfilling their desired experiences. In this paper, we would like to know the role of social media in enhancing the personal transport desire in south-east Kalimantan. Social media role is measured by borrowing the theory of technology acceptance model by using two variables namely perceived ease of use and perceived usefulness. A quantitative method was used to measure the variable by using questionnaire given to 230 respondents given to university student near south-east Kalimantan. The gathered data is analyzed by using generalized structured component analysis. The finding in this research indicates that both perceived ease of use and perceived usefulness of social media could affect individual intention to use personal transport. However, the larger effect has reflected by perceived usefulness. This means that social media has been recognized as a good reference to stimulate leisure by using personal transport.

scholarly journals The Role of Technology Acceptance Model on Whatsapp's Official Usage in Malaysian Heis

2020 ◽  
Vol 8 (5) ◽  
pp. 270-273
Keyword(s):  
Technology Acceptance ◽  
Information And Communication Technologies ◽  
Technology Acceptance Model ◽  
Communication Technologies ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Information And Communication ◽  
Acceptance Model

The revolutionary developments in information and communication technologies have drastically changed the way we communicate in our personal as well as professional life. Traditionally email was considered as formal mean of communication in organisations but now a days its common to use social networking apps for official communication. WhatsApp in this regard have so much importance as it is being used in various industries because of its security, immediacy, and easy to use features. This paper studies the role of technology acceptance model (TAM) on adoption of WhatsApp for official communication and information sharing. The sample was collected from 328 respondents from 10 Malaysian universities using survey technique. The data was analysed using SMART-PLS. The findings of the research confirm that perceived usefulness and perceived ease of use are the key constructs for adoption of WhatsApp as channel for official communication. Furthermore, the limitations and future directions of the study are also recommended.

Employee acceptance of online platforms for knowledge sharing: exploring differences in usage behaviour

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tuyet-Mai Nguyen ◽  
Ashish Malik
Keyword(s):  
Gender Differences ◽  
Knowledge Sharing ◽  
Technology Acceptance ◽  
Emerging Market ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Content Type ◽  
Online Platform ◽  
Online Platforms

Purpose This paper aims to examine the technology acceptance model’s applicability in understanding employees’ acceptance of online platforms for knowledge sharing in organisations. Specifically, this research explores gender differences in using online platforms for sharing knowledge at the workplace in an emerging market context and the role of individuals’ motivation in online platform usage in organisations. Design/methodology/approach A web-based survey was conducted in Vietnam with 290 responses from employees in the banking and insurance industries. Findings Both intrinsic and extrinsic motivations influenced the perceived ease of use, perceived usefulness and online platform usage for knowledge sharing. The results also confirm a significant influence of perceived ease of use directly on knowledge sharing behaviour using online platforms and indirectly via perceived usefulness. Regarding gender differences, perceived ease of use was more salient in women, while men considered perceived usefulness to a greater extent. Research limitations/implications This study provides a complete picture of gender, motivation and technology used for knowledge sharing in organisational settings. Originality/value This research has provided additional insight into the importance of gender and motivation in technology acceptance. By doing this, this study helps organisations capture the potential of valuable human resources for their competitiveness.

Cross-Cultural Study of Online User Behavior in Fashion E-Commerce

2018 ◽  
pp. 1163-1178
Author(s):  
Fanke Peng ◽  
Ni An ◽  
Alessandra Vecchi
Keyword(s):  
Technology Acceptance ◽  
User Behavior ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Chinese Market ◽  
Group Interviews ◽  
Acceptance Model ◽  
Online User Behavior

Adopting the Technology Acceptance Model (TAM) – perceived usefulness and perceived ease of use (Davis, Bagozzi, & Waeshaw, 1989) and Customer Buying Decision Process (Engel, Kollat, & Blackwell, 1968), this research examines the role of culture in influencing online shopping use, comparing differences across two continents and countries: Britain and China. Qualitative data obtained through the semi-structured focus group interviews was analysed using content analysis, which involves examining the accumulated data for ideas and constructs that have been pre-determined. The TAM held for the U.K. This project also explores whether the relationships hold for the emerging Chinese market.

scholarly journals The role of workers' perceptions towards the uncertain result of ergonomic program

2021 ◽  
Vol 9 (3) ◽  
pp. 569-576 ◽  
Author(s):  
Anizar Anizar ◽  
Abdul Rahim Matondang ◽  
Rizabuana Ismail ◽  
Nazaruddin Matondang
Keyword(s):  
Technology Acceptance ◽  
Palm Oil ◽  
Structural Equation ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Equation Modeling ◽  
Perceived Ease Of Use ◽  
Perceived Trust ◽  
Ergonomic Program

Manual activities of workers in palm oil factories cause pain complaints that can be resolved with an ergonomic program. However, the uncertainty of the success of the ergonomic program requires active involvement from workers. This study aims to discuss the role of workers’ perceptions towards the success of the ergonomic program intervention in palm oil mills. By referring to the theory of reasoned action and technology acceptance model, acceptance of workers to ergonomics programs are influenced by perceived usefulness, perceived ease of use, and perceived trust. All these research variables were analyzed simultaneously using Partial Least Squares Structural Equation Modeling (PLS-SEM) software, in which data were obtained from questionnaires given to 280 people working in 20 palm oil mills in North Sumatra Province. The sampling method used is simple random sampling and model estimation is performed using PLS regression algorithm and resampling bootstrapping method. The result shows that perceived usefulness has the biggest effect on the success of the ergonomic program, followed by perceived trust and perceived ease of use, which has a smaller effect. This study focuses on workers’ perception that needs to be considered for facing uncertain results in implementing an ergonomic program.

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