Examining the moderating role of prior knowledge in the relationship between destination experiences and tourist satisfaction

2016 ◽  
Vol 22 (4) ◽  
pp. 320-334 ◽  
Author(s):  
Songshan (Sam) Huang ◽  
Amin Afsharifar ◽  
Robert van der Veen
2020 ◽  
Vol 34 (2) ◽  
pp. 203-220
Author(s):  
Alexander Preko ◽  
Theophilus Francis Gyepi-Garbrah ◽  
Helen Arkorful ◽  
Andrews Adugudaa Akolaa ◽  
Fidelis Quansah

PurposeThis paper aims at investigating how tourist experience elicits satisfaction and contributes to loyalty and willingness to pay more for a museum destination. The study also investigates the significant moderating role of visiting frequency on the relationship between satisfaction and willingness to pay more.Design/methodology/approachThe research was conducted with 385 tourists who visited the National Museum in Ghana and answered questions relating to experience, satisfaction, loyalty, and willingness to pay more. Structural equation modelling was used to test the relationships and effects of the adapted constructs.FindingsThe results revealed the significant effects of tourist experience on satisfaction, as well as the significant effects of satisfaction on loyalty and willingness to pay more. In addition, a significant moderating effect of visiting frequency was reported on the relationship between satisfaction and tourist willingness to pay more.Research limitations/implicationsThe research is destination-specific. The application of the findings to other museums would demand a bigger sample size for generalisation to be made.Practical implicationsManagers should develop strategies that promote museum tourist travelling experience, satisfaction, desire and choice, and thereby attract more tourists to museum sites.Originality/valueThe research contributes to the growing literature on museum tourist experience as an important variable in promoting tourist satisfaction, loyalty, and tourist willingness to pay more.


2021 ◽  
pp. 135676672199119
Author(s):  
IpKin Anthony Wong ◽  
Mengwei Vivienne Lu ◽  
Juanjuan Ou ◽  
Rong Hu ◽  
Han Wang

Being sustainable reflects a need to appreciate tourist demands in line with the needs of the local community, industry, and environment. In other words, there should be measures to assess a place’s sustainable practices from the eye of the beholders. This study works to develop the concept of destination green equity, which is defined as tourist perception of a destination’s environmental initiatives, and explores its moderating role in the relationship between product and destination satisfaction. Drawing on the goal setting/striving theoretical stream of work, we propose a moderation model of green equity for the relationship between tourism product and destination satisfaction. Based on a sample of over 400 tourists, results reveal that a place’s green equity moderates the effect of food/transportation satisfaction in that the effect is more acute for the high green equity group. This study contributes to the literature by showcasing how environmental initiatives such as recycling and reducing energy consumption could ultimately elevate tourist satisfaction with a destination’s food and transportation offerings. The four-item green equity measure offers scholars and practitioners with a fairly simple and yet comprehensive way to assess a destination’s ecological achievement from the viewpoint of tourists. It also opens an avenue for assessing a place’s greening efforts and the conditioning impacts of such efforts on tourists.


2017 ◽  
Vol 32 (5) ◽  
pp. 419-431 ◽  
Author(s):  
Thomas M. Hess ◽  
Erica L. O'Brien ◽  
Peggy Voss ◽  
Anna E. Kornadt ◽  
Klaus Rothermund ◽  
...  

2020 ◽  
Vol 34 (4) ◽  
pp. 753-772
Author(s):  
Ammar Ahmed ◽  
Muhammad Aqeel ◽  
Tanvir Akhtar ◽  
Sammeen Salim ◽  
Bashir Ahmed

Adaptation level theory of tinnitus and neuropsychological theory of tinnitus are extensively used frameworks for understanding emotional and psychological distress among tinnitus sufferers. Objective of the present study was to investigate potential associations between hearing loss, tinnitus, anxiety, depression, and stress. The Tinnitus Handicap Inventory (Newman, Jacobson, & Spitzer, 1996) and the Depression, Anxiety, Stress Scale (Lovibond & Lovibond, 1995)scales were administered to a sample of 110 tinnitus outpatients recruited from Audiology departments of Lahore and Rawalpindi hospitals. Results revealed tinnitus was positively linked with psychological problems. Additionally, it was established that tinnitus is a positive significant predictor for anxiety, stress and depression. The moderation models related to the interactions between psychological problems and hearing loss were negative significant predictors for tinnitus symptoms. Moreover, the comparative analysis between gender differences revealed a significant diversity in the levels of stress, anxiety, and depression. Results also elucidated that patients at initial stages of hearing loss were more prone towards reporting tinnitus symptoms along with emerging psychological problems.


2018 ◽  
Author(s):  
Jason G. Ellis ◽  
Sarah Allen ◽  
Michael Perlis ◽  
Michael Grandner ◽  
Maria Gardani ◽  
...  

The aim of the present study was to determine whether normal sleepers with vulnerability to insomnia, via high sleep reactivity, demonstrate more sleep-related dysfunctional cognitions and behaviours and poorer psychological health compared to those who are not vulnerable. Further, the influence of stress on the relationship between sleep reactivity and psychological health was also examined. A cross-sectional survey of 737 young adult ‘normal’ sleepers from the general population was undertaken. Results indicated normal sleepers vulnerable to insomnia demonstrated more sleep-related dysfunctional cognitions and behaviours as well as poorer psychological health compared to those not vulnerable. Furthermore, the relationship between sleep reactivity and psychological health was moderated by perceived stress over the previous month and life events over the previous year. Therefore, identifying and supporting those who are vulnerable to insomnia may be a fruitful avenue for preventative public health campaign to mitigate both insomnia and poor psychological health.


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