scholarly journals Predictive factors of physicians’ satisfaction with telemedicine services acceptance

2019 ◽  
Vol 26 (3) ◽  
pp. 1866-1880 ◽  
Author(s):  
Jonathan Kissi ◽  
Baozhen Dai ◽  
Courage SK Dogbe ◽  
Jonathan Banahene ◽  
Oyeh Ernest

Despite the significant increase in telemedicine services technology, its adoption and use have been quite slow in some healthcare settings. It is generally accepted in today’s globalizing world that the success of telemedicine services relies on users’ satisfaction. Satisfying physicians and patients is one of the crucial objectives of telemedicine success. This study seeks to evaluate physicians’ satisfaction with telemedicine services adoption and utilization using the technology acceptance model. A structured questionnaire based on the construct of technology acceptance model was used to solicit for data from participants in four different government health institutions. Purposive and convenience sampling techniques were employed to select healthcare professionals from various medical fields. Structural equation modeling was utilized in the data analysis. Perceived ease of use and perceived usefulness of telemedicine services were found to influence physicians’ behavioral intentions. This resulted in increased efficiency, quality of services, quality patient care delivery, and satisfaction among physicians in using telemedicine services. We noted that the adoption of telemedicine services in clinical settings depends on physicians’ and patients’ satisfaction with the use of the service. The study contributes to empirical knowledge by identifying the vital predictive factors affecting telemedicine services satisfaction among physicians.

2019 ◽  
Vol 10 (1) ◽  
pp. 63-74
Author(s):  
Dona Primasari ◽  
Sudjono Sudjono ◽  
Nining Abriani

Abstract. The long-term objective of this research is to enrich the development of science, especially the development of SMEs related to the adoption of information technology with studies using the Technology Acceptance Model. The specific aim of the research is to examine what factors are inhibiting the adoption of e commerce technology in SMEs in Banyumas Regency, as well as examining whether e-commerce adoption has an impact on increasing the demand for product quantities in SMEs. Collecting data in this study was carried out by distributing questionnaires through direct interviews with SMEs in Banyumas District who were respondents. The sampling technique in this study using random sampling technique. Whereas for data analysis using Statistical Product and Service Solution (SPSS) version 22.0 and Structural Equation Modeling (SEM) with AMOS program. The results of the study show that the Technology Acceptance Model theory is able to explain the institutions of SMEs actors to use e-commerce technology. Keywords: E-commerce, perceived usefulness, perceived ease of use, use behavior,TAM (Technology Acceptance Model) Abstrak. Tujuan jangka panjang penelitian ini adalah untuk memperkaya perkembangan ilmu, khususnya pengembangan UMKM terkait dengan adopsi teknologi informasi dengan kajian menggunakan Technology Acceptance Model.  Tujuan khusus penelitian adalah untuk menelaah faktor-faktor apakah yang menghambat adopsi teknologi e commerce pada UMKM di Kabupaten Banyumas, serta menelaah apakah adopsi e- commerce berdampak pada peningkatan permintaaan kuantitas produk pada UKM. Pengumpulan data dalam penelitian ini dilakukan dengan menyebarkan kuesioner melalui antar langsung kepada pelaku UMKM di Kabupaten Banyumas yang menjadi responden.  Teknik pengambilan sampel dalam penelitian ini dengan menggunakan teknik random sampling. Sedangkan untuk analisis data mengunakan Statistical Product and Service Solution (SPSS) versi 22.0 dan Structural Equation Modeling (SEM) dengan program AMOS. Hasil penelitian menunjukkan bahwa teori Technology Acceptance Model  mampu menjelaskan instensi para pelaku UMKM untuk menggunakan teknologi e-commerce.  Hasil penelitian juga berhasil menerima 3 (tiga) hipotesis yaitu Perceived usefulnes  berpengaruh terhadap use behavior, Perceived ease of use berpengaruh terhadap use behavior, use behavior  berpengaruh terhadap peningkatan permintaan kuantitas produk.  Hasil penelitian juga menunjukkan implementasi e-commerce tidak berpengaruh terhadap persepsi manfaat (perceived usefulness), Implementasi e-commerce tidak berpengaruh terhadap persepsi kemudahan pengoperasian sistem  (perceived ease of use) atau dengan kata lain menolak 2 (dua) hipotesis lainnya.Keywords. E-commerce, perceived usefulnes, perceived ease of use, use behavior,peningkatan permintaan, TAM  (Technology Acceptance Model)


2020 ◽  
Vol 13 (3) ◽  
pp. 164
Author(s):  
Anggit Esti Irawati ◽  
Ehrmann Suhartono

<p>Potensi penggunaan e-money sangat besar dan menarik perhatian sebagai cara pembayaran alternatif di seluruh dunia. Pemerintah melalui Bank Indonesia menggerakkan masyarakat untuk melakukan Gerakan Nasional Non Tunai (GNNT). Namun, hanya lapisan masyarakat tertentu yang sudah terbiasa menggunakan transaksi dengan <em>e-money</em>. Sebagian masyarakat beranggapan bahwa transaksi pembayaran menggunakan <em>e-money</em> masih terdapat banyak kekurangan. Penelitian ini bertujuan untuk menguji <em>Technology Acceptance Model</em> (TAM) yaitu <em>perceived ease of use</em> dan <em>perceived usefulness</em>, selain itu juga menambahkan <em>perceived risk</em> untuk mengetahui pengaruh terhadap <em>attitude toward using</em> dan <em>actual use</em> terhadap penggunaan aplikasi LinkAja. Metode analisis menggunakan <em>Structural Equation Modeling</em> (SEM) dengan alat analisis SmartPLS. Penelitian ini dilakukan dengan metode survei dan sampel diambil menggunakan teknik <em>purposive sampling</em> terhadap responden yang menggunakan aplikasi LinkAja di seluruh Indonesia. Responden yang diperoleh sebanyak 200 responden. Hasil penelitian menunjukkan bahwa <em>perceived ease of use</em> dan <em>perceived usefulness</em> berpengaruh positif signifikan terhadap <em>attitude toward using</em> dan <em>actual use</em>. <em>Perceived risk</em> tidak berpengaruh signifikan terhadap <em>actual use</em> aplikasi LinkAja.</p>


2018 ◽  
Vol 154 ◽  
pp. 01101 ◽  
Author(s):  
Vembri Noor Helia ◽  
Vikha Indira Asri ◽  
Elisa Kusrini ◽  
Suci Miranda

Hospital Information Systems (HIS) has been widely used in Indonesia. This implementation in hospital needs comprehensive, integrated information system designed to manage all the aspects of a hospital's operation. One of the factors that currently plays an important role in the successful HIS’s application is the user factor. The hospital can evaluate HIS from user factor, so that it becoming better, perfect and can support the objectives, vision and mission of the hospital. This study aims to use the Modified Technology Acceptance Model created in Structural Equation Modeling (SEM) and tested using the software Amos 20 to determine the variables that most influence in HIS’s application using in several hospitals in Sleman, Daerah Istimewa Yogyakarta Province, Indonesia. Data collected by distributing questionnaires to employees of D grade hospitals in Sleman district. The results from this study are seven variables that may influence the user in using HIS (Subjective Norm, Perceived Usefulness, Perceived Ease of Use, User Satisfaction, Behavior Intention to Use, Attitude Toward Using, Actual System Usage) and significant or insignificant relationship among them.


2020 ◽  
pp. 1-12
Author(s):  
Kamila Shahid ◽  
Qing Yang ◽  
Abdul Waheed ◽  
Yasir Rashid

BACKGROUND: Nowadays, technology has become a vital capability for the organizations. It plays an essential role for all business operations and performances consequently it is crucial to uncover technological influence with respect to project performance. OBJECTIVES: This study examines the linkage of technological alignment (TAL) and technological advancement (TAD) on organizational project performance (OPP) with mediating influence of Technology Acceptance Model (TAM) considering two TAM attributes—perceived ease of use (PEOU) and perceived usefulness (PU) —. METHODS: Data were collected using a convenience sampling approach from the respondents associated with different business projects in China and analyzed using structural equation modeling and factor analysis. RESULTS: The findings affirmed the positive relationships of TAL and TAD on OPP. The study revealed the mediating influence of PEOU between TAL and OPP. The study further affirmed a positive mediation of PU between TAD and OPP, respectively. CONCLUSION: This study provides insights into how incorporation of technological and TAM tools—TAL, TAD, PEOU, and PU—may improve OPP of the organizations in today’s digital era. In addition, the study provides implications for the management and future opportunities for the researchers.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Aya K. Shaker ◽  
Rasha H.A. Mostafa ◽  
Reham I. Elseidi

PurposeThis research investigates consumer intention to follow online community advice. Applying the technology acceptance model (TAM) to the context of online restaurant communities, the study empirically examines the effects of perceived usefulness, perceived ease of use, attitude and trust on the intention to follow online advice.Design/methodology/approachThe data were collected from 360 members of online restaurant communities on Facebook and analyzed using structural equation modeling (SEM).FindingsThe findings revealed that trust, perceived usefulness and attitude are key predictors of the intention to follow online restaurant community advice.Originality/valueExtant research on the influence of online reviews on consumer behavior in the restaurant industry has largely focused on the characteristics of the review, reviewers or readers. Moreover, other studies have investigated consumers' motivations to write online restaurant reviews. This study, however, takes a different approach and examines what drives consumers to follow the advice from online restaurant communities.


Techno Com ◽  
2021 ◽  
Vol 20 (2) ◽  
pp. 330-341
Author(s):  
Hennie Tuhuteru ◽  
Pether John Arlooy ◽  
Laipeny Melianus Imasuly

Pandemi Covid-19 yang terjadi bersamaan dengan proses penerimaan mahasiswa baru membuat Universitas XYZ mengembangkan sistem informasi pendaftaran online untuk melayani proses tersebut pada tahun akademik 2020/2021 karena pembatasan sosial berskala besar. Tujuan penelitian ini untuk mengevaluasi tingkat penggunaan dan penerimaan pengguna terhadap sistem tersebut sehingga dapat memberikan rekomendasi dalam pemeliharaan sistem. Pengkajian dilakukan dengan menggunakan konstruk Technology Acceptance Model (TAM), yaitu Perceived Usefulness (PU), Perceived Ease of Use (PEU), Attitude Towards Using (ATU), Behavior Intention to Use (BIU), dan Actual Technology Use (ATU). Konstruk TAM dianalisis dengan metode Partial Least Squares-Structural Equation Modeling (PLS-SEM). Hasil pengujian membuktikan ada pengaruh positif dan signifikan antara PU terhadap ATG dengan nilai 2,398, PEU terhadap PU dengan nilai 12,539, PEU terhadap ATG dengan nilai 8,609, ATG terhadap BIU dengan nilai 5,902, serta BIU terhadap ATU dengan nilai t statistik 28,806. Sedangkan hubungan antara PU terhadap BIU tidak memiliki relasi yang signifikan karena nilai t-statistiknya kurang dari t-tabel, yaitu 1,912. Berdasarkan hasil penelitian, dapat disimpulkan bahwa kemudahan menggunakan sistem memiliki pengaruh yang kuat terhadap sikap pengguna. Sementara sikap pengguna mempengaruhi niat perilaku, dan niat perilaku pengguna mempengaruhi penggunaan teknologi secara aktual. Sehingga untuk pemeliharaan sistem, harus diperhatikan dari sisi kemudahan dalam penggunaan sistem.


2021 ◽  
Vol 10 (1) ◽  
pp. 31
Author(s):  
Novena Hasiani Tampubolon ◽  
Nuning Setyowati ◽  
Raden Kunto Adi

This research aims to determine factors that influence the culinary MSMEs intention to use Go-Food in Surakarta using Technology Acceptance Model (TAM) modification. Factors are perceived resources, perceived usefulness, perceived ease of use, attitude towards using, and relative advantage. The basic research method is the descriptive method. The method of location determination is purposive. The method of sample determination is purposive sampling with many samples of 60 respondents. Data collection tools using questionnaires. The data analysis method is Structural Equation Modeling (SEM). Data analysis tools using Partial Least Square (PLS) with SmartPLS 3.0. software. The research results show that perceived resources have a positive effect on perceived usefulness and perceived ease of use, perceived usefulness and perceived ease of use have positive effects on attitude towards using, perceived usefulness and perceived ease of use have positive effects on relative advantage, attitude towards using and relative advantage have positive effects on behavior intention to use Go-Food in Surakarta.Keywords: Culinary MSMEs, Go-Food, Modified Technology Acceptance Model, Structural Equation Modeling


2019 ◽  
Vol 11 (13) ◽  
pp. 3639 ◽  
Author(s):  
Komlan Gbongli ◽  
Yongan Xu ◽  
Komi Mawugbe Amedjonekou

This research is a pioneering study into the adoption of mobile-based money services for financial inclusion and sustainability in developing countries like Togo. Owing to their differences from more usual mobile-based banking and payment services, such technology is being aggressively promoted by providers of network telecommunication companies. However, the factors influencing its sustainable acceptance remain largely unknown. This paper extends the original Technology Acceptance Model (TAM), by integrating self-efficacy (SEMM), technology anxiety (TAMM), and personal innovativeness (PIMM). The research model is assessed with survey data of 539 actual and prospective mobile money users employing structural equation modeling–artificial neural networks (SEM–ANN) approach. A feed-forward-back-propagation (FFBP) multi-layer perceptron (MLP) ANN with significant predictors obtained from SEM as the input units and the root mean square of errors (RMSE) indicated that the ANN method achieves high prediction accuracy. The results present conclusive evidence that perceived ease-of-use (PEMM) is the most significant factor affecting consumers’ attitudes to mobile-based money. While perceived usefulness (PUMM) and PIMM affect adoption decisions, their impact is much lower. Consumer attitudes and intentions were found to have a significant relationship with TAM. SEMM and TAMM; however, they showed mixed results. These findings will be useful to retain prevailing users and attract new ones.


2022 ◽  
Vol 6 (1) ◽  
pp. 45-58 ◽  
Author(s):  
Amer Al-Husamiyah ◽  
Mahmood Al-Bashayreh

Smart home services (SHSs) afford users an effective lifestyle management system, which provides human-oriented networking of smart devices and applications that enable users to control their homes from anywhere at any time. Despite the benefits of SHSs, however, their acceptance is very low. There remains a gap in the literature in terms of a comprehensive model that addresses users’ intention to use SHSs. To address this gap, the present study explored the factors that influence SHS acceptance among users based on well-established theoretical frameworks, such as the technology acceptance model, innovation diffusion theory, and the theory of planned behavior. To this end, the study integrated four additional factors, namely, perceived convenience, perceived connectedness, perceived cost, and perceived privacy risk, into the exploration and carried out structural equation modeling to quantitatively determine the effects of these factors. Questionnaires were administered to 750 users. The findings indicated that perceived compatibility, perceived convenience, perceived connectedness, perceived cost, perceived behavioral control with perceived usefulness, and perceived ease of use directly and indirectly exerted a significant influence on users’ intention to use SHSs.


2021 ◽  
Vol 5 (4) ◽  
pp. 649-658
Author(s):  
Putu Laksmita Dewi Rahmayanti ◽  
I Gusti Ngurah Jaya Agung Widagda ◽  
Ni Nyoman Kerti Yasa ◽  
I Gusti Ayu Ketut Giantari ◽  
Martaleni Martaleni ◽  
...  

The purpose of this study is to determine the factors influencing continuous usage intention of E-Wallet in Denpasar City with integrating the Technology Acceptance Model (TAM) And Theory of Reasoned Action (TRA). This study applied a structural equation model analysis with 140 samples collected from E-Wallet users in Denpasar City. The results show that all three determinants of E-Wallet continuous usage intention, including perceived usefulness, perceived ease of use, and attitude. Recommendations are provided for E-Wallet providers to improve their user continuous usage intention in Denpasar City.


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