Spreading the Word: Improving Outcomes with Human Factors Engineering (When Common Sense Is Not Enough)

Author(s):  
Michael F. Rayo ◽  
Michael F. Rayo ◽  
Rollin J. (Terry) Fairbanks ◽  
Sarah Henrickson Parker ◽  
Laurie Wolf ◽  
...  

Proposing a new solution implies an underlying prediction that the design will succeed in its direct purpose and will minimize unintended negative consequences. These consequences could happen immediately or slowly through a cascade of changes as the system adapts to the new work patterns that the solution requires. Human Factors Engineering (HFE) has a long and storied history of being consulted after an implementation goes badly, but HFE practitioners are often not able to meaningfully impact the design of these solutions before implementation. Our panel will share exemplar cases in which HFE was not initially involved, but ultimately contributed to effective solutions. The purpose of sharing these stories is three-fold: (1) to provide examples of successful healthcare interventions, (2) to provide evidence and guidance for practitioners who are trying to influence their organizations earlier in the design process, and (3) to spur our community to share our stories more widely.

1984 ◽  
Vol 28 (4) ◽  
pp. 341-343
Author(s):  
Philip E. Knobel ◽  
Michael E. Wiklund

Engineer/constructor firms responsible for large process plant engineering, including the human-plant interface, have an emerging need for in-house human factors engineering (HFE) expertise. Stone & Webster Engineering Corporation has met his need through the creation of an HFE group. The group was founded as a small, informal, multidisciplinary organization. In an experimental manner, the group was provided the freedom to define its HFE markets within the firm and the process and power industry. Organizational design and management factors related to the functions and effectiveness of the group are discussed.


1988 ◽  
Vol 32 (6) ◽  
pp. 420-424 ◽  
Author(s):  
Kamran Abedini

In order to know the pattern of actual application of human factors criteria by industrial designers an experiment was conducted by asking 87 students of industrial design to evaluate a CAD workstation after completing a course in “human factors in design”. The guidelines chosen for the evaluation were those related to design of visual displays, controls and workstation layout on the CAD system. Since the main objective was to see how many of the principles had become part of their “common sense” they were asked to evaluate the equipment without any reference to any books/notes. The subject's responses were compared with the human factors guidelines using a Chi-square test (0.05 significance). The results pointed out that industrial designers readily accepted general criteria such as visibility, operability, and accessibility but interpretability of the display was frequently unrecognized. Such information could be used by industrial designers and human factors experts to improve their cooperation in the design process and thus increase the acceptance and marketability of the product.


Author(s):  
Stephen C. Merriman ◽  
Keith S. Karn

In order to preserve some important historical information and perspective, this paper will present human factors engineering innovations and success stories in aircraft cockpit design for the US Navy and US Marine Corps over the last 50 years. This is a story of close collaboration between human factors professionals serving as active duty military, civilian government employees, and contractors. We focus on what was accomplished and how advanced technologies and processes were transitioned from laboratory to the fleet through systems acquisition. Timely transition of user interface technologies was critical to many of these successes. Impacts of these technology transitions are highlighted. We will demonstrate how a combination of organization, staffing, and risk tolerance allowed the US Navy to efficiently transition advanced crew station and other technologies successfully to military aircraft.


Author(s):  
Robert R. (Bob) Fox ◽  
Michelle Kerr ◽  
Tom Albin ◽  
Daryle Gardner-Bonneau ◽  
David Rempel ◽  
...  

HFES oversees a variety of ergonomics and human factors standards activities including standards developed within HFES (e.g. HFES 100) and standards work outside of HFES such as ANSI and ISO. This session is intended to update HFES members on the standards work that HFES is involved. This year the emphasis will be on specific new standards work on topical areas. A new ISO Technical Report on human factors in robotic, intelligent and autonomous systems (RIA) will be introduced along with the work of the HFES liaison to the US Department of Defense HF/E TAG. There will be an update on the new work of the ASTM 48.02 on exoskeletons and exosuits. The work on the revised ANSI/HFES 100 Human Factors Engineering of Computer Workstations, which is nearing completion, will be discussed. An update on the ACGIH work on ergonomics standards will be reviewed.


1986 ◽  
Vol 30 (5) ◽  
pp. 455-455
Author(s):  
Edmond W. Israelski ◽  
Edmund T. Klemmer ◽  
Jock Ferguson ◽  
Blake Wattenbarger

The purpose of this symposium is to present some examples of successful applications of human factors engineering in the telecommunications industry. All three speakers are distinguished researchers in their fields and make their points on the basis of many years of applying human factors research to the design of telecommunications products and systems. The speakers make the point that the well known optimal time to introduce human factors into a product design is, of course, as early in the design process as possible, but as E. T. Klemmer points out in one example human factors can contribute to a successful product even at later stages of a product's life-cycle. In summary, human factors' specialists can learn a great deal from the success stories which are described in the following symposium papers.


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