Human Factors Engineering impact on System Workload and Manning Levels
A major thrust of the Army's MANPRINT methodology is to develop techniques to assess workloads and to reduce system manning. This paper reports on a research project conducted with the intent of quantifying the impact that application of human factors engineering technology has on the workload and manning levels of large, complex systems. The aircraft operational management system of a modern CV aircraft carrier was used as a test bed. A typical scenario was developed which included task sequences for each of 35 shipboard operators during a launch/recovery cycle involving 25 aircraft. Workloads were measured for operations as currently performed aboard aircraft carriers and compared to the same conditions except for the addition of automated status boards, which were intended to reduce the information processing load on the operators. The result of introducing the automated status board technology was the reduction of manning levels, time to perform operational sequences, and the number of overloaded operators.