Organizational transformation with intelligent automation: Case Nokia Software
2021 ◽
pp. 204388692095487
Keyword(s):
Nokia Software is spearheading the development of artificial intelligence solutions in the field of telecommunications. The company aims to seize the opportunities of 5G networks with its Telco AI: a powerful artificial intelligence tool for telecom operators that allows a simultaneous optimization of network services and the business behind it. As Nokia Software’s Mikko Laine is presenting the solution to a potential client, the latter one brings up potentially significant concerns with Telco AI that Laine has not fully thought through: how to execute an organizational transformation to fully exploit Telco AI’s capabilities, and how to prevent skill deterioration and losing control over the process to the intelligent automation.
2019 ◽
Vol 26
(5)
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pp. 134-141
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2020 ◽
Vol 14
(3)
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pp. 4232-4241
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2021 ◽
Vol 8
(1)
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pp. 17-xx
Keyword(s):
2020 ◽
Vol 6
(2)
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pp. 858-871
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