Business Process Orientation ‚Äî from Vertical Integration to Networked Communities

This exploratory study assesses the maturity of the use of manufacturing processes by Small and Medium-Sized Enterprises (SMEs) which run enterprise information systems (ESs). The chapter considers a reference set of manufacturing best practice processes and analyzes which of these processes are used and which are not on a sample of 15 Greek SMEs. It explores the causes of process non-use from the ES implementer’s perspective. The analysis shows that several production planning, scheduling, execution, and costing processes, which could in principle add value to the sample companies, are not used, even after 7 years on the average of ES operation. Most deficiencies can be attributed to the companies’ lack of process-specific knowledge. An implication is that the analysis of the use of detailed processes should be part of the process and ES maturity assessments, and should precede the evaluation of higher-level business process orientation metrics.

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What is New with Organization of E-Business

Global Business ◽

10.4018/978-1-60960-587-2.ch804 ◽

2011 ◽

pp. 2257-2274

Author(s):

Vojko Potocan ◽

Zlatko Nedelko ◽

Matjaž Mulej

Keyword(s):

Business Process ◽

Vertical Integration ◽

Business Environment ◽

Broad Definition ◽

Business Impact ◽

Business Transactions ◽

Modern Business ◽

And Performance ◽

The Relationship ◽

A Company

In modern working relations, a company can improve its business dramatically, especially with formation and performance of suitable management. An important role in the whole management of a company belongs also to management of e-business. A broad definition defines e-business as a business process that uses Internet (and/or any other electronic medium) as a channel to complete business transactions. One of the main concerns about management of e-business is how much of each e-business should be owned by each e-business participants. This is called the extent of vertical integration. But in the modern business environment, vertical integrations alone are not enough. The alternative to vertical integration is some other form of relationship, not necessarily ownership. Inthe authors’ contribution, they will examine the relationship between the links of the e-business in terms of the flows between the operations involved. The authors use term link for all the different types of flow in exchange. This contribution discusses two issues: 1) How different relationships in e-business impact organization of e-business, and 2) How different organizational forms impact of e-business.

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Unifying a Framework of Organizational Culture, Organizational Climate, Knowledge Management, and Job Performance

Organizational Culture and Behavior ◽

10.4018/978-1-5225-1913-3.ch016 ◽

2017 ◽

pp. 327-355

Author(s):

Kijpokin Kasemsap

Keyword(s):

Organizational Culture ◽

Knowledge Management ◽

Job Performance ◽

Organizational Climate ◽

Business Process ◽

Causal Model ◽

Process Orientation ◽

Climate Knowledge ◽

Positive Effect

This chapter introduces the framework and causal model of organizational culture, organizational climate, knowledge management, and job performance related to business process orientation. It argues that dimensions of organizational culture, organizational climate, and knowledge management have mediated positive effect on job performance. Knowledge management positively mediates the relationships between organizational culture and job performance and between organizational climate and job performance. Organizational culture is positively related to organizational climate. Furthermore, the author hopes that understanding the theoretical constructs of organizational culture, organizational climate, knowledge management, and job performance through the use of the framework and causal model will not only inform researchers of a better design for studying organizational culture, organizational climate, knowledge management, and job performance, but also assist in the understanding of intricate relationships between different factors.

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