External Information Network Diversity and Production Management Capability in IT SMEs in the Age of Digital Convergence: The Mediating Effect of Manufacturing Capability

The literature suggests that innovation allows organizations to reach a desirable level of sustainability. There is evidence to support the role of knowledge management (KM) as well as management capability (MC) in producing a sustainable approach at organizations. Furthermore, organizations commonly achieve sustainable practices through corporate social responsibility (CSR). In particular, the health sector is increasingly implementing CSR strategies, although with a narrow understanding of the factors to success. Hence, trends lead to asymmetric growth between organizations. This study aims to examine the mediating role of KM in the relationship between MC and innovative performance (IP) in 331 Health Provider Institutions (HPIs). The research reflective model was assessed through Partial Least Squares Structural Equation Modeling (PLS-SEM). According to the results, MC has a positive effect on IP, MC has a positive effect on KM, and KM has a positive effect on IP. Likewise, KM significantly mediates the relationship between MC and IP. Our findings support the importance of KM in addressing MCs in HPIs as it enables innovative practices to address CSR goals to achieve a sustainable impact. Moreover, this study contributes by expanding KM to contexts that are not usually studied, such as health in a South American country.

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Research and Application of Automation Testing Technology Based on Keyword-Driven

Advanced Materials Research ◽

10.4028/www.scientific.net/amr.791-793.917 ◽

2013 ◽

Vol 791-793 ◽

pp. 917-921

Author(s):

Xiao Juan Guan ◽

Cheng Zhou ◽

Xuan Yu Qian ◽

Shi Min Liu

Keyword(s):

Data Access ◽

Normal Operation ◽

Effective Control ◽

External Information ◽

Information Network ◽

Test Cases ◽

Isolation System ◽

Testing Technology ◽

Testing Solution ◽

Automation Testing

With all kinds of structured data and unstructured data between intranet and external information network interacted frequently, a kind of safety device has been produced that achieved effective control of information network data access to ensure normal operation of the isolation system and related business and make the data of intranet safe and reliable. In order to ensure that every release version could run stability, automation testing solution based on keyword driven has been designed to realize the separation of test data, test scripts and test logic. The main design were keyword structure and hierarchical key separation. Regression testing has consisted of test Cases configured flexibility and selectively to realize reasonable arrangement of testers and improve test efficiency.

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Innovation Capability for SME Biomass Industry Performance

Challenges and Opportunities for SMEs in Industry 4.0 - Advances in Business Strategy and Competitive Advantage ◽

10.4018/978-1-7998-2577-7.ch006 ◽

2020 ◽

pp. 79-103

Author(s):

Teoh Ming Fang ◽

Lee Heng Wei ◽

Rajendran Muthuveloo

Keyword(s):

Organizational Culture ◽

Knowledge Management ◽

Organizational Performance ◽

Structural Equation ◽

Dynamic Capabilities ◽

Organizational Innovation ◽

Positive Influence ◽

Mediating Effect ◽

Innovation Capability ◽

Management Capability

Industry 4.0 exerts great pressure on the organization today to innovate its business model in order to stay competitive. This study examines the positive and indirect effect of human resource management, organizational culture, knowledge management capabilities on organizational performance, with the mediating effect of organizational innovation capability among small and medium-sized enterprise (SME) in biomass industry in Malaysia. In addition, this study integrates resource-based view (RBV) and dynamic capabilities theories to investigate how the organization utilize its resources and capabilities to enhance organizational performance. Data were collected using survey questionnaire from biomass SMEs located in Malaysia. Structural equation modelling (Smart PLS 3.0) was used to test and analyze the data. The findings reveal that knowledge management capability and organizational culture exert a positive influence on organizational innovation capabilities. Similarly, organizational innovation capabilities also found to positively affect organizational performance.

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Innovation Capability for SME Biomass Industry Performance

Research Anthology on Cross-Industry Challenges of Industry 4.0 ◽

10.4018/978-1-7998-8548-1.ch064 ◽

2021 ◽

pp. 1252-1276

Author(s):

Teoh Ming Fang ◽

Lee Heng Wei ◽

Rajendran Muthuveloo

Keyword(s):

Organizational Culture ◽

Knowledge Management ◽

Organizational Performance ◽

Structural Equation ◽

Dynamic Capabilities ◽

Organizational Innovation ◽

Positive Influence ◽

Mediating Effect ◽

Innovation Capability ◽

Management Capability

Industry 4.0 exerts great pressure on the organization today to innovate its business model in order to stay competitive. This study examines the positive and indirect effect of human resource management, organizational culture, knowledge management capabilities on organizational performance, with the mediating effect of organizational innovation capability among small and medium-sized enterprise (SME) in biomass industry in Malaysia. In addition, this study integrates resource-based view (RBV) and dynamic capabilities theories to investigate how the organization utilize its resources and capabilities to enhance organizational performance. Data were collected using survey questionnaire from biomass SMEs located in Malaysia. Structural equation modelling (Smart PLS 3.0) was used to test and analyze the data. The findings reveal that knowledge management capability and organizational culture exert a positive influence on organizational innovation capabilities. Similarly, organizational innovation capabilities also found to positively affect organizational performance.

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The Effect of the External Technology Collaboration Network Diversity on SMEs’ Production Process Improvement and Cost Reduction: The Moderating Role of the Use of the External Information

Journal of Product Research ◽

10.36345/kacst.2017.35.2.002 ◽

2017 ◽

Vol 35 (2) ◽

pp. 7-12 ◽

Cited By ~ 2

Author(s):

허용석

Keyword(s):

Production Process ◽

Process Improvement ◽

Cost Reduction ◽

External Information ◽

Collaboration Network ◽

Network Diversity ◽

Moderating Role

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The influence of PRINCE2 standard on customer satisfaction in information technology outsourcing: an investigation of a mediated moderation model

Journal of Enterprise Information Management ◽

10.1108/jeim-08-2019-0223 ◽

2020 ◽

Vol 33 (6) ◽

pp. 1419-1442

Author(s):

Jian-Jun Wang ◽

Negin Sasanipoor ◽

Meng-Meng Wang

Keyword(s):

Information Technology ◽

Customer Satisfaction ◽

Relationship Management ◽

Mediating Effect ◽

Content Type ◽

Mediated Moderation ◽

Management Capability ◽

External Standard ◽

Information Technology Outsourcing ◽

Moderation Model

PurposeThe purpose of this paper is to explore the influence of PRINCE2 (PRoject IN Controlled Environments 2) standard on customer satisfaction jointly with vendor relationship management capability in the information technology outsourcing (ITO) context. This paper further tries to explore the above underlying mechanism by studying the mediating effect of deliverable quality.Design/methodology/approachThis paper develops a mediated moderation model to explain the underlying influence processes of PRINCE2 standard, vendor relationship management capability and deliverable quality on ITO customer satisfaction. By conducting a pair-wise survey of 260 project managers in seven Iranian firms, the model and hypotheses are empirically tested with the partial least squares method.FindingsOur results suggest that firms benefit more in terms of IT costs reduction when they have a higher level of complementary investment in an external standard, especially through an interplay effect of the external standard and internal relational aspect. Firms can make business processes more amenable to outsourcing and facilitate monitoring of vendor performance and effective coordination with vendors. More interestingly, we find that this interactive effect is fully mediated by deliverable quality, which, in turn, directly increases ITO customer satisfaction.Originality/valueThis study adds some new knowledge and provides new views to study ITO customer satisfaction by addressing the importance of PRINCE2 standard. This study further enhances our understanding in terms of the underlying pathway through which the PRINCE2 standard jointly affects customer satisfaction with vendor relationship management capability and deliverable quality. With the effort of explicitly explaining the complex mechanisms, this study helps ITO managers proactively escort outsourcing activities and projects.

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