scholarly journals A Formal Protocol to Conduct Usability Heuristic Evaluations in the Context of the Software Development Process

2018 ◽  
Vol 7 (2.28) ◽  
pp. 10 ◽  
Author(s):  
Freddy Paz ◽  
Freddy A. Paz ◽  
José Antonio Pow-Sang ◽  
César Collazos

Heuristic evaluation is one of the most used techniques to evaluate the level of usability of a software product. In this research, we performed a comprehensive analysis of the recent studies which report the use of this method in the context of a software development process. The purpose was to identify the specific way in which each author performs this usability evaluation method, in order to propose a formal protocol. After an indeed examination of these studies, we have determined there are several differences in the way this technique is conducted according to the literature. There is no agreement about the number of inspectors that should participate, the usability principles that should be used, the profile of the specialists who must be part of the assessment team, or the evaluation process that should be followed. This work highlights the available settings and a detailed procedure to perform a heuristic evaluation in the domain of software products.  

Sensors ◽  
2021 ◽  
Vol 21 (10) ◽  
pp. 3480
Author(s):  
Walter Takashi Nakamura ◽  
Iftekhar Ahmed ◽  
David Redmiles ◽  
Edson Oliveira ◽  
David Fernandes ◽  
...  

The success of a software application is related to users’ willingness to keep using it. In this sense, evaluating User eXperience (UX) became an important part of the software development process. Researchers have been carrying out studies by employing various methods to evaluate the UX of software products. Some studies reported varied and even contradictory results when applying different UX evaluation methods, making it difficult for practitioners to identify which results to rely upon. However, these works did not evaluate the developers’ perspectives and their impacts on the decision process. Moreover, such studies focused on one-shot evaluations, which cannot assess whether the methods provide the same big picture of the experience (i.e., deteriorating, improving, or stable). This paper presents a longitudinal study in which 68 students evaluated the UX of an online judge system by employing AttrakDiff, UEQ, and Sentence Completion methods at three moments along a semester. This study reveals contrasting results between the methods, which affected developers’ decisions and interpretations. With this work, we intend to draw the HCI community’s attention to the contrast between different UX evaluation methods and the impact of their outcomes in the software development process.


Author(s):  
Sarwosri Sarwosri ◽  
Umi Laili Yuhana ◽  
Siti Rochimah ◽  
Rizky Januar Akbar ◽  
Maidina Choirun Nisa

In a software development project, aspects of software quality are very important. All stakeholders expect high quality of software. To ensure the quality of software products, it is also necessary to ensure that the process that is carried out have a quality. Research that is mostly done is in terms of assessing the quality of software products. But the software process is also very important to be assessed from their quality too. In every software development process, the developer needs guidance in carrying out every aspect of it. In each of these aspects, it must be determined what goals are to be achieved and how to measure whether those goals have been achieved or not. One method that can be used for this is the Extended Goal Question Metric method. In this method, for each development process in software, will be determined what aspects must be achieved, from each aspect there are defined a number of goals to measure these aspects. For each goal, one or more goal will be determined one or more questions that are relevant to that. For each Question an appropriate metric will be determined. The next step is mapping between G to Q and Q to M. The measurement is done by calculating the goal value obtained from the metric calculation. From this metric, the value of each Goal will be obtained, whether it was achieved or not. Tests were carried out on the software process for the development of academic system features at DPTSI ITS. The value of each goal has exceeded 0.51 (for a scale of 0-1) so that it achieved the quality of the Software development process. The total average score was 0.889. 


2020 ◽  
Vol 5 (3) ◽  
pp. 121
Author(s):  
Acep Taryana ◽  
Ari Fadli ◽  
Siti Rahmah Nurshiami

<p><em>Abstrak</em> – <strong>Salah satu permasalahan mendasar proses pengembangan perangkat lunak adalah kebutuhan yang tidak tertangkap lengkap saat awal pengembangan, atau abstraksi kebutuhan pengguna yang kurang terpetakan secara sistematis, runut oleh pengembang. Ketidaksempurnaan pengungkapan kebutuhan pengguna tersebut dapat mengakibatkan produk perangkat lunak yang kurang lengkap bahkan bisa tidak sesuai dengan kebutuhan pengguna. Ketidaksesuaian baru dapat diamati oleh pengguna setelah pengembang menyelesaikan setiap rilis produk. Pada paper ini akan ditunjukkan bagaimana sebuah perangkat lunak SPMI dirancang, diterima oleh pengguna, diberikan masukan oleh pengguna atas masukan perbaikan pada kurun waktu tertentu. Metode yang digunakan dalam proses pengembangan perangkat lunak adalah metode DevOps yang memiliki kemampuan untuk mensinkronkan kebutuhan pengguna dengan pengembangan aplikasi yang berkelanjutan, cepat selama pengembangan dan pengoperasian berlangsung. Metode DevOps tidak hanya mengelola bagian pengembangan tetapi juga mengelola bagian pengoperasian. Hasil perancangan menunjukkan bahwa DevOps menjadi pendekatan tepat agar perangkat lunak pengembangan SPMI dikembangkan dari kecil menjadi besar, <em>step by step</em> tetapi tanpa kehilangan penelusuran antara rilis produk. Dan yang lebih mendasar, DevOps mampu memperkecil gap antara pengembang dengan pengguna aplikasi SPMI-PT. Melalui metode DevOps, pengembangan dan pengoperasian memiliki keterhubungan sebagai timbal balik antara pengembangan dengan pengoperasian maupun sebaliknya.</strong></p><p><em>Abstract</em> – <strong>One of the fundamental problems of the software development process is the requirement that is not completely captured at the beginning of development, or the abstraction of user requirements that are less systematically mapped out, by the developer. Imperfections in disclosing the requirements of these users can result in incomplete software products that may not even match the user's needs. New nonconformities can be observed by users after the Developer completes each product release. In this paper, we will show how an SPMI software is designed, accepted by the user, given input by the user for input improvement in a certain period time. The method used in the software development process is the DevOps method which can synchronize user requirements with rapid, rapid application development during development and operation. The DevOps method not only manages the development part but also manages the operation part. The design results show that DevOps is the right approach so that SPMI development software is developed from small to large, step by step but without losing traces between product releases. And more fundamentally, DevOps can reduce the gap between developers and SPMI-PT application users. Through the DevOps method, development and operation have a relationship as a trade-off between development and operations and vice versa.</strong></p><strong><em>Keywords</em></strong> – <em>Software engineering, Devops, Continuous improvement</em>


Author(s):  
Barbara Russo ◽  
Marco Scotto ◽  
Alberto Sillitti ◽  
Giancarlo Succi

The quality of a software development process is based on a large spectrum of various elements that must be identified and assessed. The majority of elements can be measured quantitatively and possibly using an automatic process. Some elements, however, are rather subjective and depend strongly on different opinions of people using or evaluating the software development process. An automatic measurement approach is difficult to achieve (for example by on-line questionnaires or surveys inserted inside software products or software development tools). The foundation for all assessments is a set of elements that will be at a certain point of development or use measured and evaluated.


Author(s):  
Anas AL-Badareen

    Abstract— Since the idea of software reuse appeared in 1968, software reuse has become a software engineering discipline. Software reuse is one of the main techniques used to enhance the productivity of software development, which it helps reducing the time, effort, and cost of developing software systems, and enhances the quality of software products. However, software reuse requires understanding, modifying, adapting and testing processes in order to be performed correctly and efficiently. This study aims to analyze and discuss the process of software reuse, identify its elements, sources and usages. The alternatives of acquiring and using software assets either normal or reusable assets are discussed. As a result of this study, four main methods are proposed in order to use the concept of reuse in the software development process. These methods are proposed based on the source of software assets regardless the types of software assets and their usages.


Author(s):  
V. A. Fedorova ◽  
T. A. Moiseeva ◽  
E. V. Poddubnaya

Currently, software is used in many areas of human activity. But the developers of software systems often have problems that leads to exceeding the time and budget of development, as well as reduces the quality and security of software. The paper proposes a methodology developed by the authors, which allows you to standardize the process of creating software. The proposed approach greatly facilitates the organization of the process of collective development and management of software development, improves the quality of the developed software, reduces the risks of the developer and the customer and also reduces the time spent on the creation of software and the cost of its development. The developed technique fully standardizes the software development process, from the moment of creation of specification and ending with the introduction and support of the software product.


2017 ◽  
Vol 10 (1) ◽  
pp. 168-173
Author(s):  
Kumar Rahul ◽  
Brijesh Sinha ◽  
Vijay Kumar

Objects needs verification through statistical model in software development process which are important in software industries now a day. Software development process consist of several steps right from analysis to deployment and maintenance, therefore statistical model would certainly analyses object(s) and its various qualities and its relationship during software development process. Earlier, we have designed a TMS where, object(s) being available for various purposes like accessibility, reusability in a development of software product or embedded product, thus statistical model justify the level of accessibility in terms of profitability and quantity of access. So far various statistical models have been implemented to identify and established the relationship but not all statistical model are used to analyses and calculate the parametric standard and determine the reusability factor in software development process model. In fact, this statistical model justified at various level of development and would help in determine cost of accessibility (CoA) and cost of reusability (CoR)


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