SAFE Tool for Avoiding IT Infrastructure Service Outages and Degradation of Service

Due to the different characteristics of the piece goods (e.g. size and weight), they are transported in general cargo warehouses by manually-operated industrial trucks such as forklifts and pallet trucks. Since manual activities are susceptible to possible human error, errors occur in logistical processes in general cargo warehouses. This leads to incorrect loading, stacking and damage to storage equipment and general cargo. It would be possible to reduce costs arising from errors in logistical processes if these errors could be remedied in advance. This paper presents a monitoring procedure for logistical processes in manually-operated general cargo warehouses. This is where predictive analysis is applied. Seven steps are introduced with a view to integrating predictive analysis into the IT infrastructure of general cargo warehouses. These steps are described in detail. The CRISP4BigData model, the SVM data mining algorithm, the data mining tool R, the programming language C++ for the scoring in general cargo warehouses represent the results of this paper. After having created the system and installed it in general cargo warehouses, initial results obtained with this method over a certain time span will be compared with results obtained without this method through manual recording over the same period.

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Facilitating Genetics Aware Clinical Decision Support: Putting the eMERGE Infrastructure into Practice

ACI Open ◽

10.1055/s-0041-1729981 ◽

2021 ◽

Vol 05 (02) ◽

pp. e54-e58

Author(s):

Casey Overby Taylor ◽

Luke V. Rasmussen ◽

Laura J. Rasmussen-Torvik ◽

Cynthia A. Prows ◽

David A. Dorr ◽

...

Keyword(s):

Decision Support ◽

Electronic Medical Records ◽

Clinical Decision Support ◽

Medical Records ◽

Case Reports ◽

Clinical Decision ◽

Phase Iii ◽

Health Record ◽

It Infrastructure ◽

Emerge Network

AbstractThis editorial provides context for a series of published case reports in ACI Open by summarizing activities and outputs of joint electronic health record integration and pharmacogenomics workgroups in the NIH-funded electronic Medical Records and Genomics (eMERGE) Network. A case report is a useful tool to describe the range of capabilities that an IT infrastructure or a particular technology must support. The activities we describe have informed infrastructure requirements used during eMERGE phase III, provided a venue to share experiences and ask questions among other eMERGE sites, summarized potential hazards that might be encountered for specific clinical decision support (CDS) implementation scenarios, and provided a simple framework that captured progress toward implementing CDS at eMERGE sites in a consistent format.

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Knowledge Sharing Challenges in Subsidiary-to-Subsidiary IT Infrastructure Outsourcing

Conference of the South African Institute of Computer Scientists and Information Technologists 2020 ◽

10.1145/3410886.3410908 ◽

2020 ◽

Author(s):

Matete Elias Malope ◽

Rennie Naidoo

Keyword(s):

Knowledge Sharing ◽

It Infrastructure

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Agile or waterfall development: The Clementon Company dilemma

Journal of Information Technology Teaching Cases ◽

10.1177/2043886919870544 ◽

2021 ◽

pp. 204388691987054

Author(s):

Karthikeyan Chandran ◽

Madhuchhanda Das Aundhe

Keyword(s):

Market Research ◽

Initial Study ◽

Management Tool ◽

It Services ◽

It Infrastructure ◽

It Service ◽

Software Product ◽

It Department ◽

Significant Milestone

This case study documents the challenges faced by Iota Consultancy Services, an IT Service organization, as it simultaneously developed and deployed an IT Services Management software product for one of its premier clients, The Clementon Company. A leading market research firm, The Clementon Company had its footprints across the globe. Its recent acquisition of several smaller research agencies had created a complex IT landscape, in terms of the technologies adopted and the processes followed. In Iota Consultancy Services’ 10-year-old history, this engagement with The Clementon Company was a significant milestone, consisting of two parts—(1) Streamlining and standardizing The Clementon Company’s IT processes and (2) maintaining The Clementon Company’s organization-wide IT infrastructure. Iota Consultancy Services began this crucial assignment with an initial study to identify a product for the The Clementon Company’s IT department. Iota Consultancy Services, a rapidly growing player in the sector, had indigenously developed a few IT products, as well. It had an IT Services Management product called Helpdesk Management. Being the sole service provider for maintaining The Clementon Company’s entire IT infrastructure, Iota Consultancy Services felt that Helpdesk Management could be deployed as a single tool across the organization. However, until now, Helpdesk Management had never been deployed as a comprehensive IT Services Management product for any organization. This meant that Iota Consultancy Services needed to simultaneously enhance its Helpdesk Management tool by developing new features, and also deploy it for The Clementon Company. This was Iota Consultancy Services’ chance to earn a reputation as a successful product company, which would result in increased revenue. However, if things did not go well, Iota Consultancy Services could lose face forever. Iota Consultancy Services’ dilemma was whether it should propose Helpdesk Management as a tool for The Clementon Company, or not. At this juncture, everything depended on whether Iota Consultancy Services could successfully customize the Helpdesk Management tool to suit The Clementon Company’s requirements.

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Approaches to Building the IT Infrastructure of a Digital Enterprise

2020 International Conference Quality Management, Transport and Information Security, Information Technologies (IT&QM&IS) ◽

10.1109/itqmis51053.2020.9322795 ◽

2020 ◽

Author(s):

Vladimir N. Azarov ◽

Yuri L. Leokhin

Keyword(s):

It Infrastructure ◽

Digital Enterprise

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Shilling & Smith Acquisition of Xteria Inc.: Data Center Technology Leasing

Kellogg School of Management Cases ◽

10.1108/case.kellogg.2016.000299 ◽

2017 ◽

pp. 1-9

Author(s):

Mark Jeffery ◽

Cassidy Shield ◽

H. Nevin Ekici ◽

Mike Conley

Keyword(s):

Information Technology ◽

Data Center ◽

Credit Card ◽

It Infrastructure ◽

Technology Infrastructure ◽

Information Technology Infrastructure ◽

Secondary Objective ◽

Useful Life ◽

Strategic Context ◽

A Company

The case centers on Shilling & Smith's acquisition of Xteria Inc. and the resulting need to quickly scale the company's IT infrastructure to accommodate the acquisition. The case is based on a real leasing problem faced by a major retail firm in the Chicago area when it purchased a small credit card processing firm and scaled the operations to handle the retail firm's credit card transactions. The CIO of Shilling & Smith needs to determine which lease option is the best means of providing the technical infrastructure needed to support the firm after the acquisition of Xteria. Several issues will drive this decision, including the value and useful life of the equipment, as well as the strategic context of the firm. This case examines how to evaluate different lease options when acquiring data center information technology infrastructure. Specifically, the case addresses software vs. hardware leasing, different lease terms, and choosing between different lease structures depending on the strategy and needs of a company. This case enables students to understand the different types of technology leases and in which situations these leases would be employed.The Shilling & Smith case examines how to evaluate different lease options when acquiring data center information technology infrastructure. Specifically, students learn software vs. hardware leasing, different lease terms, and how to choose between different lease structures depending on the strategy and needs of the company. A secondary objective of the case is to teach students the important components and relative costs of information technology infrastructure.

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The Design of Operation and Maintenance Management System about IT Platform Based on Tivoli

Applied Mechanics and Materials ◽

10.4028/www.scientific.net/amm.599-601.2215 ◽

2014 ◽

Vol 599-601 ◽

pp. 2215-2219 ◽

Cited By ~ 1

Author(s):

Fen Su Shi ◽

Yang Zhou ◽

Pan Shi

Keyword(s):

Management System ◽

Process Management ◽

Maintenance Management ◽

It Infrastructure ◽

Event Management ◽

Management Platform ◽

Operation And Maintenance ◽

Passive Response ◽

Maintenance Work ◽

Storage Networks

At present, many domestic industries don’t have perfect operation and maintenance management systems for their IT platform. Most of the daily maintenance work is passive response after the problem occurred rather than discovery in advance, which will bring the potential risks to IT system running smoothly. Therefore it is necessary to monitor and manage the existing IT core equipment, to improve the security and stability of the core production and enhance the satisfaction of business department. In addition, through the establishment of an association between centralized monitoring and process management platform, the system standardizes the operational work, and improves work efficiency.Maintenance management system based on Tivoli[1] is mainly to complete the monitoring and management of the IT infrastructure, used in finance, electric power, chemical and other industries, which includes room infrastructure, storage, networks, systems, databases and middleware. On one hand, the system centralizes event management platform integrates events from various aspects of the IT infrastructure, takes a rich deal and then provides intuitive monitoring for operational management. Moreover it integrates process management platform so as to complete creating work orders, processing and other operations. On the other hand, the system will integrate the monitoring results of existing business into the monitoring interface, and implements IT knowledge sharing.

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