Workplace Expectations and Loyalty Intention: An empirical study on Millennial Generation

The research provides a substantial reference from a retail point of view, considering the significance of service convenience, and it impact on customer loyalty, loyalty intention and customer’s trust with the services. The research provides a substantial reference from a retail point of view, considering the significance of service promotion, to the impact of service comfort on consumer purchasing behavior. It is a primary data research where data was collected through questionnaire and for analysis purpose AMOS and SPSS softwares have been used. A convenient sampling method was applied to select the convenience goods customers. This was done by randomly selecting respondents. The member’s examples were taken from Aurangabad, Banaras, Aligarh, Delhi and NCR locale. Different tools has been taken in this study. The study found that trust in e-retailing doesn’t affect dependability aim, which is not at all like past investigations. The study conclude that consumer loyalty doesn’t prompt the reliability aim of clients. The current examination has an extraordinary commitment in the arena of the post-buy conduct of the clients in the e-retailing division. The study is useful to e-commerce retailers who provide help in India. It helps to develop the administration and the strategies used to keep customers steady and productive.

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The Role of Self-Efficacy, Value Congruence, and Work Well-Being on Employee Commitment: An Empirical Study on the Millennial Generation in Indonesia

The Journal of Social Sciences Research ◽

10.32861/jssr.spi2.312.319 ◽

2018 ◽

pp. 312-319

Keyword(s):

Empirical Study ◽

Self Efficacy ◽

Millennial Generation ◽

Value Congruence ◽

Employee Commitment ◽

Well Being

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Effects of e‐service quality on loyalty intention: an empirical study in online auction

Managing Service Quality ◽

10.1108/09604520810859193 ◽

2008 ◽

Vol 18 (2) ◽

pp. 127-146 ◽

Cited By ~ 124

Author(s):

Chia‐Hui Yen ◽

Hsi‐Peng Lu

Keyword(s):

Empirical Study ◽

Service Quality ◽

Online Auction ◽

Loyalty Intention

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Perceived risk and destination knowledge in the satisfaction-loyalty intention relationship: An empirical study of european tourists in vietnam

Journal of Outdoor Recreation and Tourism ◽

10.1016/j.jort.2020.100343 ◽

2021 ◽

Vol 33 ◽

pp. 100343

Author(s):

Le Chi Cong

Keyword(s):

Empirical Study ◽

Perceived Risk ◽

Loyalty Intention

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Effects of brand values on customer loyalty intention: The mediating role of trust, attachment and consumer - brand identification

Science & Technology Development Journal - Economics - Law and Management ◽

10.32508/stdjelm.v1iq1.427 ◽

2017 ◽

Vol 1 (Q1) ◽

pp. 83-96

Author(s):

Thuy Thi Ngoc Vo

Keyword(s):

Empirical Study ◽

Customer Loyalty ◽

Functional Food ◽

Quantitative Method ◽

Brand Identification ◽

Brand Attachment ◽

Mediating Role ◽

Loyalty Intention ◽

Brand Values

Customers and brands usually find a connection to one another through brand values, namely the functional, emotional, experiential, and symbolic values. This connection plays a considerable role in creating loyalty intention. However, studies on the mechanism of this relationship remain limited. This study proposes that perceived functional values lead to customers' loyalty to the brand as they create trust; the emotional and experiential values result in loyalty intention as they link customers to brand attachment; and the symbolic values lead to loyalty as they create consumer-brand identification. We conducted an empirical study using quantitative method on a sample of 311 customers in three different functional food brands. The results show that trust and attachment accordingly play partial mediating roles, and attachment plays a full mediating role.

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