Efficiency of Public Sector Banks in Achieving the Goal of PMJDY and PMMY

Author(s):  
Sudarshan Maity ◽  
Tarak Nath Sahu ◽  
VARUNA AGARWALA
PRODUCTIVITY ◽  
2019 ◽  
Vol 60 (1) ◽  
pp. 70-78
Author(s):  
PREETI . ◽  
◽  
Dr. Kuldip Singh Chhikara ◽  

2011 ◽  
Vol 3 (9) ◽  
pp. 12-15
Author(s):  
Dr. R. K. Patel Dr. R. K. Patel ◽  

2012 ◽  
Vol 3 (8) ◽  
pp. 31-37
Author(s):  
Nayan J. Nayan J. ◽  
◽  
Dr. M. Kumaraswamy Dr. M. Kumaraswamy

Author(s):  
Neeti Kasliwal ◽  
Jagriti Singh

Banking sector is growing rapidly and playing a vital role in the economic development of the nation. Both private and public sector banks are giving more priority to service quality to satisfy their customers. For this, banks are now emphasizing on E-CRM practices to carry out transactions and communicate with their customers. The purpose of this research is to assess the service quality among private and public banks in Rajasthan. Purposive sampling technique has been employed to collect the data from three private banks and three banks from public. To analyze the data, descriptive statistics, Mean score method and t test have been used. Results indicates that there is a significant difference in consumer’s perception of service quality dimensions related to E-CRM practices provided by selected private and public sector banks of Rajasthan..The findings of this research will help policy makers of banking sector to set customer oriented policies.


2020 ◽  
Vol 16 (3) ◽  
pp. 196-209
Author(s):  
A. C. Pavithra ◽  
V. J. Sivakumar

The positive psychological response to a stressor, by the occurrence of certain psychological conditions, is known as eustress. Many psychological studies suggest that the eustress can aid the person to stay motivated and achieve the goal without any psychological draining. In the present study, mediating effect of eustress on personal and organisational factors of public sector banks’ employees is investigated. Nearly 600 respondents from different banks in South India were selected randomly and the data are collected through the questionnaires. The collected data were used to analyse the formulated hypothesis. The research establishes that the relationship between individual and organisational factors and work-life balance is positive and gets enhanced and strengthened by eustress in the public banking sector.


2020 ◽  
pp. 097674792096686
Author(s):  
Yudhvir Singh ◽  
Ram Milan

Public sector banks have been merged by the government in the last few years. This is the rationale behind conducting this study. The purpose of this article is to determine the factors affecting the performance of public sector banks in India and the interrelationship between bank-specific determinants and performance of public sector banks. In this article, we shall analyse the financial data of all the public sector commercial banks for a period spread across 11 years (2009–2019); Capital adequacy, Assets quality, Management efficiency, Earning, and Liquidity (CAMEL) has been used as a performance determinant; system generalised method of moments (GMM) analysis has been used to find the effect of determinants on the performance measurement of public sector banks; and CCA (canonical correlation analysis) has been used to find the interrelationship between the bank-specific determinants and the performance of public sector banks. The finding has important implications in terms of performance in the banking sector. Certain limitations of this study are: It is based on secondary data. The study only covers the financial aspects and not the non-financial aspects. It is found that the asset quality is negatively related with performance of public sector banks. Liquidity and inflation are inversely related to performance of public sector banks in India. Capital adequacy is positively related with banks’ performance, but inversely related with banks’ interest margin. GDP growth has a significant positive impact on banks’ performance, but inversely related with banks’ interest income. Inflation rate is inversely related with banks’ performance. Banking sector reforms are insignificantly related with banks’ performance.


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