LOGISTICS SERVICE PROVIDER PERFORMANCE EVALUATION BASED ON DIFFERENT PERCEPTIONS IN THE REVERSE SUPPLY CHAIN

2021 ◽  
Vol 1 (1) ◽  
pp. 1
Author(s):  
Marcele Elisa Fontana ◽  
Tarsila R. S. De Vasconcelo
Keyword(s):  
Supply Chain ◽  
Performance Evaluation ◽  
Service Provider ◽  
Reverse Supply Chain ◽  
Provider Performance ◽  
Logistics Service ◽  
Logistics Service Provider

scholarly journals Framework built on resource based view for outsourcing strategy on hiring logistics service provider

2018 ◽  
Vol 25 (3) ◽  
pp. 458-484 ◽  
Author(s):  
Geraldo Cardoso de Oliveira Neto ◽  
Moacir Godinho Filho ◽  
Marilson Alves Gonçalves ◽  
Benny Kramer Costa ◽  
Dirceu da Silva ◽  
...  
Keyword(s):  
Supply Chain ◽  
Service Provider ◽  
Theoretical Study ◽  
Resource Based View ◽  
Chain Management ◽  
Logistics Service ◽  
Logistics Service Provider ◽  
Outsourcing Logistics ◽  
Selection Of ◽  
Operational Structure

Abstract The process of Outsourcing Logistics Service (OLS) is deemed incipient in the management of organizations, not only because of the operational problems it presents, but also of its difficulties fitting into the company’s overall strategy. The present theoretical study, building on the resource-based view of the firm, aims to propose a framework that guides managers in developing strategies to OLS starting from the operational structure to establish the necessary resources, capabilities, and routines. In addition, taken into account is the importance of analyzing risks and resilience in the environment, concomitantly with the analysis of the operational structure. Thus, four questions were developed, aimed at leading operations managers to reflect on the development of the strategy. The framework proposed for OLS considers the supply chain management department as the main interlocutor of the strategy. This framework can be adapted according with the necessity of the contracting company, and its main intention is to enable the establishment of a project that contemplates the necessary resources, the capabilities (criteria), and the operational routines (subcriteria) for the selection of a logistics service provider in the market, one which truly addresses the needs of the organization. This framework is already intrinsic in the practical actions of the authors, because of their extensive advisory activity over the last five years in OLS to logistics service provider. In addition, it is worth mentioning that so far in the tacit applications of this framework there has been no application similar to another.

Innovative ICT Applications in Transport and Logistics

2013 ◽  
pp. 2150-2163
Author(s):  
Mark Goh ◽  
Kym Fraser
Keyword(s):  
Supply Chain ◽  
Public Sector ◽  
Case Studies ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Service Provider ◽  
Logistics Service ◽  
Logistics Service Provider ◽  
Information And Communication ◽  
Ict Tools

This chapter examines the applications of innovative information and communication technology (ICT) applications in transport and logistics in Asia. Specifically, the authors examine two case studies of how a Logistics Service Provider (LSP), and a public sector agency based in Asia who acts as a regulator of ports and maritime services and facilities have effectively used ICT tools and applications to their advantage and how this has shaped the innovation landscape of the supply chain in Asia.

Innovative ICT Applications in Transport and Logistics

2012 ◽  
pp. 123-136 ◽  
Author(s):  
Mark Goh ◽  
Kym Fraser
Keyword(s):  
Supply Chain ◽  
Public Sector ◽  
Case Studies ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Service Provider ◽  
Logistics Service ◽  
Logistics Service Provider ◽  
Information And Communication ◽  
Ict Tools

This chapter examines the applications of innovative information and communication technology (ICT) applications in transport and logistics in Asia. Specifically, the authors examine two case studies of how a Logistics Service Provider (LSP), and a public sector agency based in Asia who acts as a regulator of ports and maritime services and facilities have effectively used ICT tools and applications to their advantage and how this has shaped the innovation landscape of the supply chain in Asia.

Security capability and logistics service provider selection: an adaptive choice study

2019 ◽  
Vol 49 (4) ◽  
pp. 330-355 ◽  
Author(s):  
Zachary Williams ◽  
Michael S. Garver ◽  
Robert Glenn Richey Jr
Keyword(s):  
Supply Chain ◽  
Willingness To Pay ◽  
Service Provider ◽  
Selection Process ◽  
Chain Management ◽  
Content Type ◽  
Logistics Service ◽  
Logistics Service Provider ◽  
Adaptive Choice ◽  
Security Capability

Purpose The influence of security practices is increasingly common in the supply chain management and logistics literature. However, an under-researched area exists within the logistics service provider (LSP) selection process. The purpose of this paper is to introduce a security capability into the LSP selection process. Specifically, this research seeks to understand partner willingness to compensate and collaborate with service providers that possess a security capability. Design/methodology/approach Adaptive choice modeling is adopted to assess the influence of a security capability in the LSP selection process. This study represents the first use of this method in supply chain management and logistics research. Cluster analysis is also performed to uncover specific buyer segments along with traditional regression-based significance testing and counting analysis. Findings The findings indicate that security can have an important influence on the LSP selection process. In particular, the findings note a willingness to pay for a security capability in LSP selection. Applying segmentation techniques to the findings, three LSP buying segments are determined, each placing different importance and value on LSP capabilities. Practical implications This research notes an ongoing provider deficiency in security offerings. Partner firms sometimes maintain a cost focus, but others show a willingness to pay higher prices for access to partners with a security capability. Key practitioner findings include the need to include security with other traditional selection variables. The study walks the researcher and manager through the development of segments based on LSP capabilities. Originality/value This manuscript investigates logistic service provider selection. The authors detail an advanced form of conjoint analysis, adaptive conjoint modeling, for first time consideration. Additionally, this is the first study to integrate security into the LSP selection process. This is also the first study to identify a willingness to pay for a security capability.

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