Breaking through the Double Blockade: Inter-Atlantic Wartime Communications at Roche
AbstractThis paper examines the roles of information and knowledge sharing, and of communication in businesses during the interwar period and during World War II (WWII). It focuses on F. Hoffmann-La Roche Ltd. (Roche), a Swiss pharmaceutical company. During WWII, the Axis Powers and the Allies imposed a double blockade on Switzerland and Roche’s market was divided between the two belligerent camps. Roche coped by mobilizing a unique twinstructure, a provision introduced during the interwar period, by transforming the ownership structure in terms of both ownership and control. While this strategy enabled its expansion in the U.S. market and safeguarded the group against various political risks, it also destabilized the group’s unity. As intensive as it may have been, telecommunication across the Atlantic was not sufficient for sharing crucial knowledge and checking the U.S. subsidiary’s thirst for independence. To control the situation, the financial director of Roche’s Basel headquarters travelled to the United States, breaking the double blockade. Eventually, the on-site, face-to-face communication and a long-distance telephone call contributed to the survival of the company as a unified organization.