scholarly journals Patterns of othering minority groups in telephone gatekeeping encounters in the Sheffield property market

2019 ◽  
Vol 3 (2) ◽  
pp. 120-149
Author(s):  
Nicole Baumgarten ◽  
Inke Du Bois ◽  
Victoria Gill

Research into housing discrimination has pointed out the pivotal role of estate agents as gatekeepers to the housing market. Telephone mystery shopping experiments were carried out with British estate agents to investigate how different British majority and minority groups – indexed by accented speech and ethnic personal names – are treated in those housing gatekeeping encounters. While there was little evidence for overt discrimination, linguistic micro-analyses of the data revealed differential treatment of ethnic majority and minority groups during the call procedure. The differential treatment was found in the estate agents’ call handling behaviours and related to the degree of personalisation of the service encounter in the form of either giving or withholding opportunities for rapport building with the caller. The findings show that ethnolinguistic discrimination in estate agents’ service provision affects the gatekeeping process independently of its outcome, with implications for the notion of equitable access to services and community participation in the United Kingdom.

2021 ◽  
pp. 194016122110067
Author(s):  
Mária Žuffová

Despite great volume of research into press–state relations, we know little about how journalists use information that has been generated through independent bureaucratic processes. The present study addresses this gap by investigating the role of freedom of information (FOI) laws in journalism practice. By surveying journalists ( n = 164), interviewing activists and civil servants ( n = 7) and submitting FOI requests to twenty-one ministerial departments in the United Kingdom, this study explores press-state interactions and the limits of Freedom of Information Act (FOIA) application to advance the media’s monitorial function. The results show that journalists perceive FOIA as an essential tool for their work. However, they often described their experience as negative. They reported refusals lacking legal ground, delays, not responding at all or differential treatment. In response to gating access, journalists might also adopt tactics that use loopholes in the law. The press-state interactions, already marked by suspicion, thus, continue to perpetuate distrust. These findings might have implications for journalism practices, FOIAs’ potential for government oversight and democracy. In particular, the differential treatment of requests undermines equality under the law, one of the fundamental democratic principles. The study concludes with several policy recommendations for FOIA reform to meet journalists’ needs better.


2009 ◽  
Vol 6 (1) ◽  
pp. 1
Author(s):  
Najihah Hanisah Marmaya ◽  
Syed Azizi Wafa

A nationwide investigation into stress among teachers in the United Kingdom, found teachers to be reporting stress-related problems which were far higher than those of the population norms and other comparable occupational groups. Job stress can be influenced by personal factors (Matteson & Ivancevich, 1999). The present study examined the role of demographic variables as the moderator between organizational variables and job stress. A sample size of 177 teachers participated in this study revealed that teachers in Tawau and Lahad Datu experienced low stress levels. This study found that demographic variables do not serve as the moderator between organizational variables and job stress.


2020 ◽  
Vol 2020 (10-3) ◽  
pp. 70-81
Author(s):  
David Ramiro Troitino ◽  
Tanel Kerikmae ◽  
Olga Shumilo

This article highlights the role of Charles de Gaulle in the history of united post-war Europe, his approaches to the internal and foreign French policies, also vetoing the membership of the United Kingdom in the European Community. The authors describe the emergence of De Gaulle as a politician, his uneasy relationship with Roosevelt and Churchill during World War II, also the roots of developing a “nationalistic” approach to regional policy after the end of the war. The article also considers the emergence of the Common Agricultural Policy (hereinafter - CAP), one of Charles de Gaulle’s biggest achievements in foreign policy, and the reasons for the Fouchet Plan defeat.


Author(s):  
Marcus Enoch ◽  
Stephen Potter ◽  
Stephen Ison ◽  
Ian Humphreys

Religions ◽  
2021 ◽  
Vol 12 (2) ◽  
pp. 123
Author(s):  
Shannon Said

It has taken many years for different styles of music to be utilised within Pentecostal churches as acceptable forms of worship. These shifts in musical sensibilities, which draw upon elements of pop, rock and hip hop, have allowed for a contemporisation of music that functions as worship within these settings, and although still debated within and across some denominations, there is a growing acceptance amongst Western churches of these styles. Whilst these developments have taken place over the past few decades, there is an ongoing resistance by Pentecostal churches to embrace Indigenous musical expressions of worship, which are usually treated as token recognitions of minority groups, and at worst, demonised as irredeemable musical forms. This article draws upon interview data with Christian-Māori leaders from New Zealand and focus group participants of a diaspora Māori church in southwest Sydney, Australia, who considered their views as Christian musicians and ministers. These perspectives seek to challenge the relationship between Indigenous and non-Indigenous relations within a church setting and create a more inclusive philosophy and practice towards being ‘one in Christ’ with the role of music as worship acting as a case study throughout. It also considers how Indigenous forms of worship impact cultural identity, where Christian worship drawing upon Māori language and music forms has led to deeper connections to congregants’ cultural backgrounds.


2021 ◽  
Vol 16 (1) ◽  
Author(s):  
Azhar Hussain ◽  
Amina Khalil ◽  
Priyanka Kolvekar ◽  
Prity Gupta ◽  
Shyamsunder Kolvekar

Abstract Background COVID-19 has caused a global pandemic of unprecedented proportions. Elective cardiac surgery has been universally postponed with only urgent and emergency cardiac operations being performed. The National Health Service in the United Kingdom introduced national measures to conserve intensive care beds and significantly limit elective activity shortly after lockdown. Case presentation We report two cases of early post-operative mortality secondary to COVID-19 infection immediately prior to the implementation of these widespread measures. Conclusion The role of cardiac surgery in the presence of COVID-19 is still very unpredictable and further studies on both short term and long term outcomes are warranted.


2021 ◽  
pp. 019791832098883
Author(s):  
Irena Kogan ◽  
Jörg Dollmann ◽  
Markus Weißmann

This article examines the association between accented speech and the formation of friendships and partnerships among immigrants and native-born majority residents in Germany. Drawing on the sixth wave of the German extension of the Children of Immigrants Longitudinal Survey in Four European Countries, we analyze a neglected aspect of language — pronunciation — and find that speaking with a foreign accent is a more important correlate of the incidence of interethnic partnerships than of interethnic friendships. We argue that beyond its primary function of understandability, accented speech possesses socially communicative power. Accent transmits signals of an individual’s foreignness and cultural differences and, thus, becomes an additional marker of social distance. Such signals serve as a greater obstacle to more consequential intimate interethnic relations such as partnerships. Our findings extend the scholarly debate on the role of symbolic boundaries in social interactions between ethnic groups by yet another important boundary maker — accent.


2021 ◽  
pp. bmjmilitary-2020-001740
Author(s):  
Erin G Lawrence ◽  
N Jones ◽  
N Greenberg ◽  
N T Fear ◽  
S Wessely ◽  
...  

Organisations including the United Kingdom Armed Forces should seek to implement mental health interventions to increase the psychological well-being of their workforce. This editorial briefly presents ten key principles that military forces should consider before implementing such interventions. These include job-focused training; evaluating interventions; the use of internal versus external training providers; the role of leaders; unit cohesion, single versus multiple session psychological interventions; not overgeneralising the applicability of interventions; the need for repeated skills practice; raising awareness and the fallibility of screening.


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