scholarly journals The Role of OCB in Mediating The Effect of Employee Engagement and Organizational Commitment on Employee Performance: Contract vs Permanent Employees

2018 ◽  
Vol 6 (08) ◽  
Author(s):  
Mahmud Fatoni ◽  
Dewi Prihatini ◽  
Ika Barokah Suryaningsih
Keyword(s):  
Organizational Commitment ◽  
Employee Engagement ◽  
Direct Effect ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Permanent Employees ◽  
Significant Direct Effect

Banking industry is one of sector that relies its employees on its quality of human capital. In facing the organizational change in the form of digitaliation, the performances of employees are really challenged.  This study seeks to test the role of Organizational Citizenship Behavior (OCB) as mediator of the effect of employee engagement and organizational commitment  on the employees performance at PT. BCA, Tbk Jember branch, Indonesia.  This study used quantitative approach. As many as 162 employees are involved as respondents. We differ them based on their employee types, those are contract and permanent employees. The analytical tool used is path analysis. We report that there is a significant indirect effect of employee engagement and organizational commitment on employees performance through OCB. The role of OCB as mediator is significant in both of effects. We also found that employee engagement and organizational commitment have a significant direct effect on employee performance, employee engagement and organizational commitment have a significant direct effect on OCB, and OCB has a significant direct impact on employee performance.

scholarly journals Hafidzah The role of Lecturers in Leadership, Spirituality in the Workplace and Organizational Commitment in the context of Organizational Citizenship Behavior in Islamic Universities

2018 ◽  
Vol 2 (3) ◽  
pp. 209-213
Author(s):  
Hafidzah Nurjannah ◽  
Zulfadli Hamzah
Keyword(s):  
Organizational Commitment ◽  
Direct Effect ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Spirituality In The Workplace ◽  
Positive Direct ◽  
Significant Direct Effect

The purpose of this research was to analyze the role of lecturers in leadership, spirituality in the workplace and organizational commitment in the context of Organizational Citizenship Behavior (OCB) at Islamic University in Pekanbaru. The respondents of this research were permanent lecturers at the Islamic University in Pekanbaru with probability sampling method with the Random Sampling technique of 318 respondents. This research analyzed used Structural Equation Modeling. The results of this study indicate that leadership has a direct positive and significant direct effect on organizational commitment, spirituality in the workplace has a direct positive and significant direct effect on organizational commitment, leadership has a direct positive and significant direct effect on organizational citizenship behavior, Organizational commitment has a positive direct and significant effect on organizational citizenship behavior, and Spirituality in the workplace has a positive and significant direct positive effect on organizational citizenship behavior at Islamic University lecturers in Pekanbaru.

The Role of Organizational Citizenship Behavior as a Mediator on The Effect of Employee Engagement and Organizational Culture on Employee Perfomance in BPJS Ketenagakerjaan

2020 ◽  
Vol 8 (05) ◽  
pp. 1761-1765
Author(s):  
Aghnia Ilmi Sadida Nurzam
Keyword(s):  
Organizational Culture ◽  
Employee Engagement ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Analysis Method ◽  
The Relationship ◽  
Performance Scale

The study aims to find out and analyze the relationship between employee engagement, organizational culture, organizational citizenship behavior (OCB), and employee performance. The author administered 224 participants employee engagement scale, organizational culture scale, OCB scale, and employee performance scale in BPJS Ketenagakerjaan East Java area. The data is analyzed by path analysis method in SPSS program. The result indicated that employee engagement and organizational culture affects positive significantly on OCB. Employee engagement, organizational culture and OCB also affects positive significantly on employee performance.

scholarly journals PERAN EMPLOYEE ENGAGEMENT DALAM MEMEDIASI PENGARUH PENGEMBANGAN KARIR TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR

2019 ◽  
Vol 8 (9) ◽  
pp. 5527
Author(s):  
Ni Wayan Sri Indryani ◽  
I Komang Ardana
Keyword(s):  
Career Development ◽  
Employee Engagement ◽  
Direct Effect ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Analysis Technique ◽  
Positive Effect

The purpose of this study was to determine the direct effect of career development on employee engagement, the direct effect of career development and employee engagement on OCB, and the role of employee engagement in mediating the influence of career development on OCB. This research was conducted at CS Hotel and SPA Ubud with a sample of 84 peoples. The number of samples is determined by the saturated sampling method and data collection is done through interviews and questionnaires. The data analysis technique used is PLS. Based on the results of the study it was found that career development had a significant positive effect on employee engagement and career development and employee engagement had a significant positive effect on OCB. The results also show that employee engagement has a role as a mediating variable that strengthens the influence of career development on OCB. Keywords: organizational citizenship behavior, employee engagement, career development.  

scholarly journals The Role of Emotional Intelligence and Organizational Commitment in Increasing OCB and Employee Performance

2019 ◽  
Vol 7 (05) ◽  
Author(s):  
Via Lailatur Rizki ◽  
Purnamie Titisari ◽  
Dewi Prihatini
Keyword(s):  
Emotional Intelligence ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Sampling Method ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Organization Citizenship Behavior ◽  
Branch Office

The need for high quality and highly contributing human resources in providing their best performance is an opportunity for organizations to achieve goals especially in the current millennial era. Employee performance can be influenced by several factors such as emotional intelligence, organizational commitment and Organizational Citizenship Behavior (OCB) which are this research variables. The purpose of this study is to determine and to analyze the influence of emotional intelligence, organizational commitment on the employee performance with Organization Citizenship Behavior (OCB) as an intervening variable at PT. Panin Dubai Syariah Bank in Surabaya area. The population in this study were all employees of PT. Panin Dubai Syariah Bank in Surabaya, Indonesia, as many as 60 employees, consisting of 40 employees of Main Branch Office of Panin Dubai Syariah Bank and 20 employees of Sub-Branch Office of Panin Dubai Syariah Bank, Ngagel Surabaya). The sampling method used is census which uses the entire population of employees of PT. Panin Dubai Syariah Bank in Surabaya. Path analysis was performed to answer research hypotheses. The results of this study are emotional intelligence and organizational commitment have a significant effect on Organizational Citizenship Behavior (OCB),  emotional intelligence and organizational commitment have a significant effect on employee performance, OCB has significant effect on employee performance,  and emotional intelligence and organizational commitment have a significant effect on employee performance  through OCB at PT. Panin Dubai Syariah Bank in Surabaya.

scholarly journals The Effect of Servant Leadership on Employee Performance with Employee Engagement and Organizational Citizenship Behavior (OCB) As A Mediation Variable in Mandiri Inhealthth

2019 ◽  
Vol 2 (3) ◽  
pp. 13-25
Author(s):  
Pardi Simamora ◽  
I Ketut Sudiarditha ◽  
Corry Yohana
Keyword(s):  
Servant Leadership ◽  
Employee Engagement ◽  
Direct Effect ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Indirect Effect ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Business World

Many companies in this era of openness and globalization offer products and services with relatively the same characteristics. This condition creates increasingly high competition in the business world, causing the business world to become very competitive, a business climate that is always changing and uncertain . This study analyzes the effect of servant leadership on employee performance with employee engagement and organizational citizenship behavior as mediating variables in Mandiri Inhealth companies. Determination of the sample using proportionate stratified random sampling method . The sample in the study amounted to at least 154 respondents but collected 206 respondents were analyzed usingStructural Equation Modeling (SEM). The results of the study are there is a direct effect on servant leadership on employee performance, there is a direct effect on servant leadership on employee engagement , there is a direct effect on employee engagement on employee performance, there is a direct effect on servant leadership on organizational citizenship behavior , there is a direct effect on organizational citizenship behavior on employee performance, there is no indirect effect of servant leadership on employee performance through employee engagement mediation , there is an indirect effect of servant leadership on employee performance through mediating organizational citizenship behavior.

scholarly journals ORGANISASIONAL ,ORGANIZATIONAL CITIZENSHIP BEHAVIOR DAN KINERJA KARYAWAN

2020 ◽  
Vol 14 (12) ◽  
pp. 3551
Author(s):  
Ni Made Satya Utami ◽  
I Ketut Setia Sapta ◽  
I Made Purba Astakoni ◽  
Ni Putu Nursiani
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Moderating Effect ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Performance Analyze ◽  
Positive Effect

This study has several objectives: to analyze the effect of organizational commitment on employee performance; analyze the effect of organizational commitment on organizational citizenship behavior; analyze the effect of organizational citizenship behavior on employee performance; analyze the role of gender as a moderating effect of organizational commitment on employee performance; analyze the role of gender as a moderating effect of organizational commitment on organizational citizenship behavior; analyze the role of gender as a moderating effect on organizational citizenship behavior on employee performance. The population in this study were all employees of a notary office in Bangli Regency, amounting to 45 employees. Sampling is done by taking the entire population (saturated sample) that is equal to 45 respondents. Data collection techniques used were interviews with questionnaires with multiple choice closed. In this study data analysis uses the Partial Least Square (PLS) approach. The results showed that the overall evaluation of the model seen from the coefficient of determination can be said to be sufficient, Q-Square Predictive Relevance meets existing requirements and Goodness of Fit in a large position (large) then the overall model is declared quite good. Hypothesis 1, which states organizational commitment has a significant positive effect on employee performance has not been accepted. Hypothesis 2, which states organizational commitment has a significant positive effect on employee OCB, is acceptable. Hypothesis 3, which states that employee OCB has a significant positive effect on employee performance, is acceptable. Based on gender testing has not been tested as a moderating both in terms of organizational commitment to employee performance, in terms of organizational commitment to OCB, as well as in the relationship of OCB to employee performance

Effect of Organizational Culture and Organizational Commitment to Employee Performance through Organizational Citizenship Behavior (OCB) as Intervening Variables (Study on Bappeda Litbang Provinsi Bali)

2018 ◽  
Vol 9 (08) ◽  
pp. 20997-21013
Author(s):  
Anom Suwibawa ◽  
Anak Agung Putu Agung ◽  
I Ketut Setia Sapta
Keyword(s):  
Organizational Culture ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Employee Performance ◽  
Sem Analysis ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
The Individual

Organizational culture as the values, principles, traditions and ways of working shared by members of the organization and affect the way they act. Organizational commitment has an important role of employee performance. The commitment can be realized if the individual in the organization, running their rights and obligations according to their duties and functions and functions within the organization, because the achievement of organizational goals is the work of all members of the organization that are collective Vipraprastha, Sudja,  & Yuesti (2018). Respondents in this study are Civil Servants (PNS) at least have been working for 2 years. The number of respondents in this study were 86 respondents using Nonprobability technique that is saturated samples or often called total sampling. This research uses SMARTPLS 3 Structural Equation Modeling (SEM) analysis. The results of this study indicate that: 1) organizational culture has a positive and significant effect on Organizational Citizenship Behavior (OCB); 2) Organizational Citizenship Behavior (OCB) has positive and significant impact on Organizational Citizenship Behavior (OCB); 3) Organizational Citizenship Behavior employee, 4) organizational culture has a positive effect on the performance of employees, either partially or through Organizational Citizenship Behavior (OCB), 5) Organizational commitment has no effect on employee performance.

scholarly journals An Empirical Study on the Model of Self-Efficacy and Organizational Citizenship Behavior Transmitted through Employee Engagement, Organizational Commitment and Job Satisfaction in the Thai Automobile Parts Manufacturing Industry

2021 ◽  
Vol 7 (3) ◽  
pp. 170
Author(s):  
Khahan Na-Nan ◽  
Suteeluck Kanthong ◽  
Jamnean Joungtrakul
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Employee Engagement ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Self Efficacy ◽  
Manufacturing Industry ◽  
Statistical Significance ◽  
Citizenship Behavior ◽  
Parts Manufacturing

This research aims to study the direct and indirect influence of self-efficacy on organizational citizenship behavior transmitted through employee engagement, organizational commitment and job satisfaction, and to examine employee engagement, organizational commitment and job satisfaction as partial or full mediators. The study samples were 400 employees in the automobile parts manufacturing industry. The study instruments used by previous researchers were applied and back translation was conducted on all questionnaire items. Content validity and reliability was then tested prior to using them for data collection. Direct and indirect influences and mediators were analyzed with the Hayes Model 81 using the PROCESS Program. Results revealed that self-efficacy had a direct influence on organizational citizenship behavior with statistical significance, with an indirect influence transmitted through employee engagement, organizational commitment and job satisfaction. Employee engagement, organizational commitment and job satisfaction functioned as partial mediators between self-efficacy and organizational citizenship behavior with statistical significance. The model was based on the theory of self-efficacy to express organizational citizenship behavior. However, the study results showed that employee engagement, organizational commitment and job satisfaction play roles as mediators in transmission of effective organizational citizenship behavior. Therefore, these mediators are important factors that can accurately explain organizational citizenship behavior.

scholarly journals The Role of Organizational Commitment in Improving Organizational Citizenship Behavior

2020 ◽  
Vol 9 (3) ◽  
pp. 300-309
Author(s):  
Udhay Iqbal Wilkanandya ◽  
Ketut Sudarma
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Descriptive Analysis ◽  
Sampling Technique ◽  
Work Life ◽  
Work Life Balance ◽  
Citizenship Behavior ◽  
Life Balance

This study aims to examine the effect of work life balance, personality and organizational commitment on organizational citizenship behavior. The sample used in this study was 165 respondents. The sampling technique uses incidental sampling. Data analysis methods use descriptive analysis, regression analysis, and path analysis using IBM SPSS. The results showed that work life balance was not significantly positive effect, while personality and organizational commitment had a positive and significant effect on organizational citizenship behavior and organizational commitment was able to mediate the relationship between work life balance and personality on organizational citizenship behavior. The suggestion from this research is that the company should be able to develop more policies that encourage employees to be eager to contribute. For further research that is examining the same aspects to use respondents who have a position in a relatively high job, such as supervisors and managers. To be compared between employees who have positions and not have positions.

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