Retention of Counseling Skills in the Private and Public Sectors

1987 ◽  
Vol 18 (1) ◽  
pp. 6-8
Author(s):  
Roger C. DuMars ◽  
B.S. Tillinghast ◽  
William F. Gilley
Keyword(s):  
Experimental Data ◽  
Quality Of Service ◽  
Statistical Analysis ◽  
Rehabilitation Counseling ◽  
Rehabilitation Counselors ◽  
Counseling Skills ◽  
Private And Public ◽  
Public Versus Private ◽  
Public Rehabilitation

Controversy exists within the field of rehabilitation counseling regarding the relative merits of public versus private forms of rehabilitation delivery systems. Although several writers have speculated that differences exist in the quality of service provided, few have offered experimental data to support their suspicions. This study tests the hypotheses that there is no difference in the ability of a group of public and a group of private rehabilitation counselors to communicate facilitative counseling skills. Thirteen private and nineteen public rehabilitation counselors were tested at completion of practicum and retested an average of 9 years later on the Truax and Carkhuff facilitative counseling scales. Statistical analysis indicated that the counselors in the private sector were able to communicate significantly higher facilitative counseling skills at retest than were public sector rehabilitation counselors. Implications for the profession and suggestions for further research are discussed.

Comparison of Ethical Dilemmas Across Public and Private Sectors in Rehabilitation Counseling Practice

2015 ◽  
Vol 29 (3) ◽  
pp. 221-240 ◽  
Author(s):  
Scott Beveridge ◽  
Jorge Garcia ◽  
Matt Siblo
Keyword(s):  
Ethical Decision Making ◽  
Code Of Ethics ◽  
Survey Design ◽  
Ethical Dilemmas ◽  
Rehabilitation Counseling ◽  
Rehabilitation Counselors ◽  
Public And Private ◽  
Private And Public ◽  
Public Sectors ◽  
Group Attributes

Purpose:To examine the nature of ethical dilemmas most frequently reported by rehabilitation counselors in the private and public sectors and determine if significant differences exist in how practitioners experience ethical dilemmas in these two settings.Method:A mixed-methods internet-based survey design was utilized and included descriptive, qualitative, and quantitative approaches on a sample of rehabilitation counselors (N= 141) via an instrument created by the researchers.Results:The results indicate that there are clear differences between both the nature and frequency of ethical dilemmas encountered by practitioners in the private and public sectors of rehabilitation counseling. Findings indicate that there are significant differences not only in the frequency and importance each group attributes to ethical dilemmas but also in the types of ethical dilemmas experienced.Conclusion:Rehabilitation counselors in the private and public sectors practice in different environments (with varied laws, rehabilitation goals, duration of services), and minimal consideration has been given to the diversity of ethical dilemmas that these practitioners encounter in their professional roles. The inclusion of Section F in the 2010 CRCC Code of Ethics was the rehabilitation counseling field’s first attempt to address the differing nature of ethical dilemmas faced by private rehabilitation counselors in their practice. Further study is warranted to examine the dynamics that underlie the ethical decision-making process as well exploring the differences between these two settings.

scholarly journals Effect of Service Quality and Price on Customer Satisfaction at Kartika Candra in Jakarta

2020 ◽  
Vol 10 (1) ◽  
pp. 113
Author(s):  
Raden Roro Ayumetarini
Keyword(s):  
Quality Of Service ◽  
Statistical Analysis ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Hypothesis Testing ◽  
Hypothesis Test ◽  
Regression Testing ◽  
Analysis Technique

This study aims to determine the effect of service quality and price on customer satisfaction at Kartika Candra in Jakarta. The method used was explanatory research with a sample of 96 respondents. The analysis technique uses statistical analysis with regression testing, correlation, determination and hypothesis testing. The results of this study the quality of service significantly influence customer satisfaction by 40.6%, hypothesis testing obtained significance 0,000 <0.05. Price significantly influence customer satisfaction by 40.0%, the hypothesis test obtained significance of 0,000 <0.05. Service quality and price simultaneously have a significant effect on customer satisfaction by 50.3%, hypothesis testing obtained significance 0,000 <0.05.

Rehabilitation Counseling and the Law: Critical Considerations of Confidentiality and Privilege, Malpractice, and Forensics

1991 ◽  
Vol 22 (2) ◽  
pp. 7-14 ◽  
Author(s):  
Joseph P. Vallario ◽  
William G. Emener
Keyword(s):  
Counselor Education ◽  
Rehabilitation Counseling ◽  
Research Literature ◽  
Rehabilitation Counselors ◽  
Counseling Services ◽  
Rehabilitation Counselor ◽  
Rehabilitation Counselor Education ◽  
The Law

In the process of providing to their clients the highest quality of rehabilitation counseling services available within their profession, rehabilitation counselors are ethically obligated to remain cognizant of, and within, the law. Utilizing references from theoretical and research literature as well as examples from judicial caselaw, three areas of law critically applicable to the practice of rehabilitation counseling are presented and discussed: (a) confidentiality and privilege; (b) malpractice; and (c) forensics. Conclusions and relevant recommendations are offered to practicing rehabilitation counselors, professional rehabilitation counseling associations and rehabilitation counselor education.

Individuals with Life-Threatening Disabilities: A Rehabilitation Counseling Approach

1984 ◽  
Vol 15 (2) ◽  
pp. 26-29 ◽  
Author(s):  
Harry A. Allen ◽  
Horace W. Sawyer
Keyword(s):  
Medical Technology ◽  
Planning Process ◽  
Rehabilitation Counseling ◽  
Rehabilitation Counselors ◽  
Capacity Assessment ◽  
Life Threatening ◽  
Vocational Planning ◽  
Number Of Individuals ◽  
Counseling Approach

An increasing number of individuals with life-threatening disabilities are being served by rehabilitation counselors due to legislative mandates and advances in medical technology. This article proposes a rehabilitation counseling approach that involves an understanding of psychosocial considerations, a counseling approach, functional capacity assessment, and vocational planning. This approach is designed to offer these individuals an opportunity to experience as much independence as possible, improve their quality of life, and participate in a vocational planning process that identifies realistic vocational alternatives.

Rehabilitation Counselors as Providers: The Issue of Sexuality

1994 ◽  
Vol 25 (1) ◽  
pp. 6-9 ◽  
Author(s):  
Pamela S. Boyle
Keyword(s):  
Rehabilitation Counseling ◽  
Rehabilitation Counselors ◽  
Counseling Skills ◽  
Individuals With Disabilities ◽  
Basic Model ◽  
Whole Person

Rehabilitation counselors are trained to consider the needs of the “whole person” when providing services to individuals with disabilities. Often, clients will look to their counselors for help with dealing with issues of sexuality and socialization. Rehabilitation counselors can be especially helpful to their clientele if they use their disability-related knowledge and rehabilitation counseling skills in conjunction with PLISSIT, a basic model of sexuali counseling useful with individuals with disabilities.

A Critical Review of Spiritual Well-Being Scales: Implications for Research, Practice, and Education in Rehabilitation Counseling

2018 ◽  
Vol 62 (3) ◽  
pp. 144-156 ◽  
Author(s):  
Junfei Lu ◽  
Chu-Ling Lo ◽  
Na Mi Bang ◽  
Devon Romero
Keyword(s):  
Rehabilitation Counseling ◽  
Reliability And Validity ◽  
Well Being ◽  
Rehabilitation Counselors ◽  
Counseling Services ◽  
Research Practice ◽  
Persons With Disabilities ◽  
Main Indicator ◽  
Spiritual Well Being

The primary goal of rehabilitation counseling services is to holistically enhance quality of life (QOL) of persons with disabilities. However, the spiritual dimension of QOL may be the area least attended to by both rehabilitation counselors and counselor educators. It is imperative to raise attention to and understanding of this dimension and specifically its main indicator—spiritual well-being (SWB). In response, the authors of this study reviewed and examined 15 SWB scales regarding scale domains, item generation, selected sample, scaling approaches, as well as psychometric properties (i.e., reliability and validity). The results raised various issues that should be considered by professionals in rehabilitation counseling when studying SWB and its measurement. Implications were provided with regard to research, practice, and teaching on the topic of SWB in rehabilitation counseling.

scholarly journals PENGARUH KUALITAS PELAYANAN PROGRAM PANGAN BERSUBSIDI TERHADAP KEPUASAN MASYARAKAT DI KELURAHAN PONDOK LABU JAKARTA SELATAN

2020 ◽  
Vol 8 (1) ◽  
pp. 82-91
Author(s):  
Puteri Nur Farieda
Keyword(s):  
Quality Of Service ◽  
Statistical Analysis ◽  
Service Quality ◽  
Poverty Line ◽  
Nutritional Intake ◽  
Community Satisfaction ◽  
Good Service ◽  
The Government ◽  
Total Sales

Abstract. The service of Subsidized Food Program is a program that has been set by the Government in 2017. The program aims to aid reducing the poverty and can also support increasing the nutritional intake for DKI Jakarta residents who are under the Poverty Line. Communities certainly want a service that is in line with their expectations in order to achieve their own satisfaction within the program and vice versa. This research is located in the Pondok Labu Subdistrict area of South Jakarta, in RPTRA Pinang Pola and RPTRA Pola Idaman because the region, specifically in South Jakarta, has total sales of Subsidized Food as many as 4238 food. The purpose of this study is to find out how much the quality of service affects community satisfaction. This study uses a quantitative approach with a sample of 100 respondents. For the technique of processing the data and statistical analysis uses IBM SPSS Statistics 22 software. The results of this study can be obtained based on the significance value of 0,000 where the number is smaller than the value of 0.05, which means that the service quality variable has a significant influence on the community satisfaction variable. As for based on the value of R Square (R2) of 59.6%, which means that the service quality variable affects the community satisfaction variable while the remaining value of 40.4% is influenced or explained by other variables outside the research variable. This research is expected to be used as input for all parties to prioritize the quality of good service to produce good community satisfaction. Abstraks. Layanan Program Makanan Bersubsidi adalah program yang ditetapkan oleh Pemerintah pada tahun 2017. Program ini bertujuan untuk membantu mengurangi kemiskinan dan juga dapat mendukung peningkatan asupan gizi bagi penduduk DKI Jakarta yang berada di bawah Garis Kemiskinan. Masyarakat tentu menginginkan layanan yang sesuai dengan harapan mereka untuk mencapai kepuasan mereka sendiri dalam program dan sebaliknya. Penelitian ini berlokasi di wilayah Kecamatan Pondok Labu Jakarta Selatan, di RPTRA Pinang Pola dan RPTRA Pola Idaman karena wilayah tersebut, khususnya di Jakarta Selatan, memiliki total penjualan Makanan Bersubsidi sebanyak 4238 makanan. Tujuan dari penelitian ini adalah untuk mengetahui seberapa besar kualitas layanan mempengaruhi kepuasan masyarakat. Penelitian ini menggunakan pendekatan kuantitatif dengan sampel 100 responden. Untuk teknik pengolahan data dan analisis statistik menggunakan perangkat lunak IBM SPSS Statistics 22. Hasil penelitian ini dapat diperoleh berdasarkan nilai signifikansi 0,000 dimana angkanya lebih kecil dari nilai 0,05, yang berarti bahwa variabel kualitas layanan memiliki pengaruh yang signifikan terhadap variabel kepuasan masyarakat. Adapun berdasarkan nilai R Square (R2) sebesar 59,6%, yang berarti bahwa variabel kualitas layanan mempengaruhi variabel kepuasan masyarakat sedangkan nilai sisanya sebesar 40,4% dipengaruhi atau dijelaskan oleh variabel lain di luar variabel penelitian. Penelitian ini diharapkan dapat digunakan sebagai masukan bagi semua pihak untuk memprioritaskan kualitas pelayanan yang baik untuk menghasilkan kepuasan masyarakat yang baik.    

Communication Aspects of Resource Management in Hybrid Clouds

2015 ◽  
pp. 1827-1851
Author(s):  
Luiz F. Bittencourt ◽  
Edmundo R. M. Madeira ◽  
Nelson L. S. da Fonseca
Keyword(s):  
Resource Allocation ◽  
Quality Of Service ◽  
Resource Management ◽  
Hybrid Cloud ◽  
Public Cloud ◽  
Hybrid Clouds ◽  
Cloud Management ◽  
Private And Public ◽  
Cloud Resources

Organizations owning a datacenter and leasing resources from public clouds need to efficiently manage this heterogeneous infrastructure. In order to do that, automatic management of processing, storage, and networking is desirable to support the use of both private and public cloud resources at the same time, composing the so-called hybrid cloud. In this chapter, the authors introduce the hybrid cloud concept and several management components needed to manage this infrastructure. They depict the network as a fundamental component to provide quality of service, discussing its influence in the hybrid cloud management and resource allocation. Moreover, the authors present the uncertainty in the network channels as a problem to be tackled to avoid application delays and unexpected costs from the leasing of public cloud resources. Challenging issues in the hybrid cloud management is the last topic of this chapter before the concluding remarks.

scholarly journals Effect of Promotion and Service Quality on Customer Satisfaction at PT. Surya Karya Prima in Jakarta

2020 ◽  
Vol 7 (1) ◽  
pp. 65
Author(s):  
Triyadi Triyadi
Keyword(s):  
Quality Of Service ◽  
Statistical Analysis ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Hypothesis Testing ◽  
Hypothesis Test ◽  
Regression Testing ◽  
Analysis Technique

Fulfillment of customer desires becomes very important in determining the quality of service, because what determines whether or not the quality of service is not producers or companies but consumers. This study aims to determine the effect of promotion and service quality on customer satisfaction at PT. Surya Karya Prima in Jakarta. The method used was explanatory research with a sample of 100 respondents. The analysis technique uses statistical analysis with regression testing, correlation, determination and hypothesis testing. The results of this study have a significant effect on customer satisfaction by 38.7%, hypothesis testing obtained significance 0,000 <0.05. Service quality has a significant effect on customer satisfaction by 48.5%, the hypothesis test obtained significance 0,000 <0.05. Promotion and quality of service simultaneously have a significant effect on customer satisfaction by 56.0%, hypothesis testing obtained significance 0,000 <0.05.

Technique of an assessment of quality of service of the population city passenger transport

10.12737/4052 ◽  
2014 ◽  
Vol 6 (4) ◽  
pp. 69-72
Author(s):  
Тлегенов ◽  
B. Tlegenov
Keyword(s):  
Quality Of Service ◽  
Statistical Analysis ◽  
Passenger Transport

This article is devoted to development of a technique of an assessment of quality of service of passengers by city passenger transport. For implementation of this technique tools of the statistical analysis were used.

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