scholarly journals A National Identity Management Strategy to Enhance the Brazilian Electronic Government

2017 ◽  
Vol 20 (3) ◽  
Author(s):  
José Alberto Sousa Torres ◽  
Glaidson Menegazzo Verzeletti ◽  
Rodrigo Távora ◽  
Rafael Timóteo De Sousa Júnior ◽  
Emerson Ribeiro De Mello ◽  
...  
Keyword(s):  
National Identity ◽  
Literature Review ◽  
Management Strategy ◽  
Identity Management ◽  
Electronic Government ◽  
National Strategy ◽  
Digital Inclusion ◽  
Registration System ◽  
Government Services ◽  
Economic Profile

Amongst the several problems with the Brazilian e-government services (e-Gov), many of them are related to the fact that Brazil does not have a National Strategy for Digital Identity Management (IdM). To design a  national strategy, it is crucial to analyze the solutions adopted in other countries and take into account Brazilian characteristics, such as its area, population, digital inclusion index, socio-political and economic profile, the current national identity registration system and the fraud rate. In this context, this paper aims to propose a national strategy for IdM for the Brazilian e-Gov program. This strategy was built upon by a literature review of the experiences of European countries and, mainly, the peculiarities inherent to Brazil.

Use of Social Media in Citizen-Centric Electronic Government Services

Crowdsourcing ◽  
2019 ◽  
pp. 952-977
Author(s):  
Mohammad Abdallah Ali Alryalat ◽  
Nripendra P. Rana ◽  
Ganesh P. Sahu ◽  
Yogesh K. Dwivedi ◽  
Mina Tajvidi
Keyword(s):  
Social Media ◽  
Literature Review ◽  
Theoretical Analysis ◽  
Open Data ◽  
Electronic Government ◽  
Open Government ◽  
Government Services ◽  
Research Themes ◽  
Communication Interaction ◽  
Use Of Social Media

This article undertakes a literature review on such articles on social media and citizen-centric e-government services. This research uses 139 articles to perform the intended literature review. The keywords analysis of these articles indicates that Web 2.0, participation and open government/open data were some of the frequently used keywords in addition to the two major themes of e-government and social media on which all the articles were searched for. The analysis of research methods indicated that majority of the studies were analytical, conceptual, descriptive, or theoretical in nature. The theoretical analysis however indicated that there is a lack of theory-based research in this area. The review of literature indicated that research themes such as electronic participation, engagement, transparency, communication/interaction, trust, security and collaboration are some of the most frequently used categories under this area of research. A research framework has also been proposed from the key themes emerging from the review.

scholarly journals Use of Social Media in Citizen-Centric Electronic Government Services

2017 ◽  
Vol 13 (3) ◽  
pp. 55-79 ◽  
Author(s):  
Mohammad Abdallah Ali Alryalat ◽  
Nripendra P. Rana ◽  
Ganesh P. Sahu ◽  
Yogesh K. Dwivedi ◽  
Mina Tajvidi
Keyword(s):  
Social Media ◽  
Literature Review ◽  
Open Data ◽  
Electronic Government ◽  
Open Government ◽  
Review Of Literature ◽  
Government Services ◽  
Research Themes ◽  
Communication Interaction ◽  
Use Of Social Media

This article undertakes a literature review on such articles on social media and citizen-centric e-government services. This research uses 139 articles to perform the intended literature review. The keywords analysis of these articles indicates that Web 2.0, participation and open government/open data were some of the frequently used keywords in addition to the two major themes of e-government and social media on which all the articles were searched for. The analysis of research methods indicated that majority of the studies were analytical, conceptual, descriptive, or theoretical in nature. The theoretical analysis however indicated that there is a lack of theory-based research in this area. The review of literature indicated that research themes such as electronic participation, engagement, transparency, communication/interaction, trust, security and collaboration are some of the most frequently used categories under this area of research. A research framework has also been proposed from the key themes emerging from the review.

National strategy of identity management to boost Brazilian electronic government program

2016 ◽  
Author(s):  
Jose Alberto Sousa Torres ◽  
Glaidson Menegazzo Verzeletti ◽  
Rodrigo Tavora ◽  
Rafael Timoteo de Sousa ◽  
Emerson Ribeiro de Mello ◽  
...  
Keyword(s):  
Identity Management ◽  
Electronic Government ◽  
National Strategy ◽  
Government Program

Electronic and Mobile G2C Services

2013 ◽  
pp. 254-273
Author(s):  
Maria Exarchou ◽  
Paraskevi Karatzika ◽  
Theodora Zarmpou ◽  
Maro Vlachopoulou
Keyword(s):  
Literature Review ◽  
21St Century ◽  
Cost Effective ◽  
Mobile Services ◽  
Electronic Government ◽  
Northern Greece ◽  
Government Services ◽  
Network Connection ◽  
The Relationship

Electronic and mobile government services represent a tremendous impetus to move forward in the 21st Century with the potential to bring about a higher quality and more cost effective services to enhance the relationship between citizens and government. In this chapter, the municipalities’ electronic services provided to citizens are examined based on the literature review and the assessment of their websites. As a result, a typology of electronic and mobile services is proposed. Furthermore, the users’ perspective is inquired in order to depict the awareness, the usage and the attitude of citizens in relation to the electronic and mobile services provided by the municipalities in Northern Greece. Therefore, electronic services are used only by a small percentage of Greek citizens due to lack of awareness and trust in electronic government. Mobile services are regarded to be beneficial, while high cost and lack of network connection seem to be barriers for their usage.

Electronic and Mobile G2C Services

2015 ◽  
pp. 782-801
Author(s):  
Maria Exarchou ◽  
Paraskevi Karatzika ◽  
Theodora Zarmpou ◽  
Maro Vlachopoulou
Keyword(s):  
Literature Review ◽  
21St Century ◽  
Cost Effective ◽  
Mobile Services ◽  
Electronic Government ◽  
Northern Greece ◽  
Government Services ◽  
Network Connection ◽  
The Relationship

Electronic and mobile government services represent a tremendous impetus to move forward in the 21st Century with the potential to bring about a higher quality and more cost effective services to enhance the relationship between citizens and government. In this chapter, the municipalities' electronic services provided to citizens are examined based on the literature review and the assessment of their websites. As a result, a typology of electronic and mobile services is proposed. Furthermore, the users' perspective is inquired in order to depict the awareness, the usage and the attitude of citizens in relation to the electronic and mobile services provided by the municipalities in Northern Greece. Therefore, electronic services are used only by a small percentage of Greek citizens due to lack of awareness and trust in electronic government. Mobile services are regarded to be beneficial, while high cost and lack of network connection seem to be barriers for their usage.

OUTSOURCING PRACTICES IN HOSPITALITY INDUSTRY

2017 ◽  
pp. 01-09
Keyword(s):  
Literature Review ◽  
Management Strategy ◽  
Hospitality Industry ◽  
Statistical Software ◽  
Core Business ◽  
Hotel Managers ◽  
Outsourcing Strategies

Outsourcing is a management strategy that is often preferred by businesses operating in the hospitality industry. Outsourcing can provide the accommodation businesses the chance of giving more attention to their core business activities. In this study, the perceptions of four and five-star hotel managers about the outsourcing strategies of upper grade accommodation facilities operating in Konya and Ankara are going to be investigated. Findings of the research questionnaire which is structured by means of literature review on the previous studies carried out will be analyzed. Valid and reliable responses are going to be analyzed by means of statistical software, SPSS. The relationships between determined factors within the scope of study which are considered as effective on the adoption of outsourcing activities and hotel managers’ evaluations on outsourcing activities are examined and interpreted.

Career Management in the Knowledge-Based Organizations

2017 ◽  
Vol 7 (2) ◽  
pp. 60-73 ◽  
Author(s):  
Kijpokin Kasemsap
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Organizational Performance ◽  
Management Strategy ◽  
Career Management ◽  
Management Innovation ◽  
Knowledge Based ◽  
Career Opportunities ◽  
Strategic Goals ◽  
Organizational Career Management

This article analyzes the literature in the search for career management in the knowledge-based organizations (KBOs). The literature review covers the overview of career management strategy; organizational career management (OCM) and knowledge management (KM) in the KBOs; career management and career learning in the KBOs; career management innovation in the KBOs; and the significance of career management strategy in the interorganizational career transitions. Career management is the process that helps employees understand career opportunities and chart a career path within their organization. Encouraging career management in the KBOs has the potential to improve organizational performance and reach strategic goals in the modern workplace. The findings present valuable insights and further understanding of the way in which career management perspectives in the KBOs should be emphasized.

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