Objective: This study aims to evaluate the effectiveness of business incubators and business accelerators when launching any type of business initiative on to the market, with the aim of discovering whether or not they effectively meet the expectations of both job and value creation for society at large and, consequently, whether or not they are a profitable instrument to achieve this. The aim is to try to establish whether the results obtained from these organisations are a result of complying with the different dimensions of the relational coordination model. Methodology: The methodology of this article sets out a theoretical framework which highlights the organisations that exist to help the entrepreneur. At the same time, this is done by means of the Delphi method, a survey of different experts in the field, in order to obtain a number of conclusions or arguments that will provide more information. Results: The results of this study have been positive: entrepreneurship support programmes play an important role in the development of the entrepreneurial ecosystem, creating an ideal environment for startups. Limitations: A possible limitation of this study is that only business incubators and business accelerators have been involved, without bearing other types of organisations in mind, such as coworking centres, whose mission is also similar. Practical implications: There is currently a growing interest on the part of public administrations and private companies in creating organisations with these characteristics, with the aim of promoting innovation and economic development in our society.
Managing relationships and communications in higher education efficiently through digital social networks: The importance of the relational coordination model
