https://imsciences.edu.pk/files/journals/vol12_2/New%201%20MA.864.pdf

2020 ◽  
Vol 12 (2) ◽  
pp. 19-50 ◽  
Author(s):  
Muhammad Siddique ◽  
Shandana Shoaib ◽  
Zahoor Jan
Keyword(s):  
Organizational Performance ◽  
Structural Equation ◽  
High Performance ◽  
Service Sector ◽  
Performance Outcomes ◽  
Theory And Practice ◽  
Relational Coordination ◽  
Multiple Sources ◽  
And Performance ◽  
High Level

A key aspect of work processes in service sector firms is the interconnection between tasks and performance. Relational coordination can play an important role in addressing the issues of coordinating organizational activities due to high level of interdependence complexity in service sector firms. Research has primarily supported the aspect that well devised high performance work systems (HPWS) can intensify organizational performance. There is a growing debate, however, with regard to understanding the “mechanism” linking HPWS and performance outcomes. Using relational coordination theory, this study examines a model that examine the effects of subsets of HPWS, such as motivation, skills and opportunity enhancing HR practices on relational coordination among employees working in reciprocal interdependent job settings. Data were gathered from multiple sources including managers and employees at individual, functional and unit levels to know their understanding in relation to HPWS and relational coordination (RC) in 218 bank branches in Pakistan. Data analysis via structural equation modelling, results suggest that HPWS predicted RC among officers at the unit level. The findings of the study have contributions to both, theory and practice.

scholarly journals Behavioral engagement and disaffection in school activities: Exploring a model of motivational facilitators and performance outcomes

2015 ◽  
Vol 31 (3) ◽  
pp. 869 ◽  
Author(s):  
Antonio González ◽  
Paola Verónica Paoloni
Keyword(s):  
Perceived Control ◽  
Structural Equation ◽  
Structural Equation Models ◽  
Performance Outcomes ◽  
Theory And Practice ◽  
Behavioral Engagement ◽  
School Activities ◽  
Structural Relationships ◽  
And Performance

Previous research has shown that perceived control, task value, behavioral engagement and disaffection are personal determinants of academic performance. However, little research has simultaneously examined these constructs in secondary education. The present study analyzed the structural relationships between these variables and the role of engagement and disaffection as mediators of control and value on performance. Participants were 446 students (51.3% girls) ranging in age from 12 to 16 years attending six Spanish compulsory secondary schools (from 7th to 10th grades). The variables were assessed over a nine-month period. Structural equation models results confirmed the hypotheses: control and value significantly predicted engagement, disaffection, and performance; engagement and disaffection predicted performance and partially mediated the effects from control and value on performance. Implications for psycho-educational theory and practice are discussed.

scholarly journals The Drivers and Performance of Environmental Practices in the Chinese Construction Industry

2019 ◽  
Vol 11 (3) ◽  
pp. 614 ◽  
Author(s):  
Ying Li ◽  
Ronggui Ding ◽  
Tao Sun
Keyword(s):  
Organizational Performance ◽  
Construction Industry ◽  
Structural Equation ◽  
Construction Projects ◽  
Positive Impact ◽  
Performance Outcomes ◽  
Government Regulations ◽  
Environmental Practices ◽  
Knowledge And Skills ◽  
And Performance

With the global concern of environmental protection and sustainability, construction firms are required to develop and implement environmental practices (EP) to mitigate the negative impacts of project activities on the environment. This paper attempts to explore two potential drivers (i.e., government regulations and project team’s knowledge and skills) and performance outcomes (i.e., environmental performance and organizational performance) when the firm implementing EP in construction projects. A survey-based research design was developed to measure the drivers, EP implementation, and performance and to collect data in the Chinese construction industry. Structural equation modelling was used to test the hypothesized relationships. The results indicate that a project team’s knowledge and skills, rather than government regulations, are the key driving factors for the implementation of EP in construction projects. EP implementation is proved to have a positive impact on both environmental and organizational performance. This study provides empirical evidence for project environmental management research and offers managerial insights on how to promote EP in the construction industry.

scholarly journals Does Job Embeddedness Mediate the Effect of Resilience on Cabin Attendants’ Career Satisfaction and Creative Performance?

2021 ◽  
Vol 13 (9) ◽  
pp. 5104
Author(s):  
Aram Eslamlou ◽  
Osman M. Karatepe ◽  
Mehmet Mithat Uner
Keyword(s):  
Structural Equation ◽  
Career Satisfaction ◽  
Job Embeddedness ◽  
Performance Outcomes ◽  
Theory And Practice ◽  
Equation Modeling ◽  
Future Research ◽  
Conservation Of Resources ◽  
Creative Performance ◽  
The Impact

An increasing body of research suggests job embeddedness (JE) as a motivational variable influencing employees’ attitudinal and behavioral outcomes such as quitting intentions and task performance. Personal resources have been reported to affect JE and these outcomes. However, little work has investigated the antecedents and consequences of JE among cabin attendants. There is also a dearth of empirical research regarding the mechanism linking resilience to cabin attendants’ affective and performance outcomes. Therefore, drawing on conservation of resources and JE theories, we propose a conceptual model that examines the interrelationships of resilience, JE, career satisfaction (CSAT), and creative performance (CPERF). Moreover, the model explores JE as a mediator of the impact of resilience on CSAT and CPERF. These linkages were tested via data collected from cabin attendants and their pursers. The findings from structural equation modeling reveal that resilience boosts cabin attendants’ JE, CSAT, and CPERF. As predicted, JE is a mediator between resilience and CSAT. Our paper culminates with implications for theory and practice as well as future research directions.

Testing Antecedents to Sales Performance in Postapartheid ERA: A Field Study

2006 ◽  
Vol 99 (2) ◽  
pp. 603-618 ◽  
Author(s):  
John E. Barbuto ◽  
Liezel Barbuto ◽  
Piet De La Rey ◽  
Adre B. Boshoff ◽  
Ye Xu
Keyword(s):  
Locus Of Control ◽  
Structural Equation ◽  
Sales Performance ◽  
Performance Outcomes ◽  
Equation Modeling ◽  
Insurance Company ◽  
Life Insurance Company ◽  
Sales Representatives ◽  
Entrepreneurial Attitudes ◽  
And Performance

The predictors of objectively measured sales performance were assessed with 245 sales representatives from a large South African life insurance company. Sales representatives completed measures of their locus of control, entrepreneurial attitudes, biographical history, and performance was assessed from company records of sales, net commissions earned, and lapse ratios. The nature of employment contract, job status, and race explained significant differences in performance outcomes. The predictive nature of locus of control and entrepreneurial attitudes for performance outcomes was tested using structural equation modeling procedures, with limited validity. The implications for research and practice are also discussed.

Human resources flexibility as a mediating mechanism between high-performance work systems and organizational performance: a multilevel quasi-longitudinal study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anastasia A. Katou
Keyword(s):  
Human Resources ◽  
Organizational Performance ◽  
Structural Equation ◽  
High Performance ◽  
Behavioural Flexibility ◽  
Work Systems ◽  
Content Type ◽  
High Performance Work Systems ◽  
Functional Flexibility ◽  
The Impact

PurposeThe purpose of this study is to investigate the impact of high-performance work systems (HPWS) on organizational performance through the mediating role of human resources (HR) flexibility (expressed by functional flexibility, skills malleability and behavioural flexibility).Design/methodology/approachThe study examines theoretical relationships in the Greek context, which reflects changing economic and financial crisis, based on multilevel structural equation modelling estimation, using three waves of sample data collected in years 2014, 2016 and 2018 from organizations operating in the private sector.FindingsThe study finds that although HPWS positively influences all three HR flexibility dimensions, this positive effect is not transferred equally to organizational performance. The dominant effect on organizational performance is attributed to skills malleability, a smaller effect to behavioural flexibility and a negligible effect to functional flexibility.Research limitations/implicationsAlthough the data collected refer to three different years, most of the companies and individuals responded to sampling were different. As such, the study does not allow for dynamic causal inferences due to its quasi-longitudinal nature.Practical implicationsThe findings of this study may influence managerial decisions in developing bundles of HPWS policies and practices in relation to HR flexibility attributes.Originality/valueSince most studies consider HR flexibility as an aggregated construct, this study is possibly one of the very few studies that is examining the differential impact of the HR flexibility dimensions on organizational performance in turbulent times.

The Relationship Between Work-Life Balance (WLB) and Firm Performance

2017 ◽  
pp. 402-411
Author(s):  
Choi Sang Long
Keyword(s):  
Firm Performance ◽  
Organizational Performance ◽  
Management Practices ◽  
Longitudinal Research ◽  
Synergistic Effects ◽  
Performance Outcomes ◽  
Favorable Effect ◽  
And Performance ◽  
The Cost ◽  
The Relationship

It is paramount that firms accurately assess the cost-effectiveness of WLB policies as initiatives to conduct such policies involve cost. WLB policies should be considered due to synergistic effects by employing a variety of policies. The benefits are usually under-estimated while the costs over-estimated, as the latter is easier to measure. Until longitudinal research is conducted, we cannot discount the possibility that successful organizations are more likely to offer WLB practices, and that the practices themselves are not exerting any favorable effect on organizational performance. Instead, it might simply be that organizations offering WLB practices are more predisposed to engaging in high-quality management practices and that this approach usually generates a positive effect on employees and performance outcomes. Thus, we can surmise that improved firm performance is a result of effective management usually associated with the implementation of WLB policies in the workplace, and not solely because of WLB per se.

Investigating the causal link between a management improvement technique and organizational performance

2017 ◽  
Vol 40 (4) ◽  
pp. 429-450 ◽  
Author(s):  
André de Waal ◽  
Robert Goedegebuure
Keyword(s):  
Organizational Performance ◽  
High Performance ◽  
Management Practices ◽  
Longitudinal Research ◽  
Linear Regression Analysis ◽  
Causal Link ◽  
Content Type ◽  
Key Factor ◽  
Organizational Results ◽  
High Level

Purpose An important question in contemporary research is: do certain management practices cause better performance or do better performing organizations find it easier to adopt certain management practices? This question is also of importance when applying the high performance organization (HPO) framework, which is a scientifically validated technique designed to achieve and sustain a high level of performance. Many research studies correlate the HPO framework with improved organizational performance. There are, however, no studies which explicitly look at the causal relationship. This paper aims to provide empirical evidence of causality. Design/methodology/approach Longitudinal research was conducted at two companies. An HPO diagnosis was conducted at each company, after which management implemented the HPO framework. Two units at each company were selected as case studies. Data were collected, using a questionnaire and interviews, at the beginning and after 18 months, when the diagnoses were repeated. A linear regression analysis was performed to interpret the data. Findings Despite exposure to the same HPO framework techniques, organizational units achieved significantly different outcomes. In each company, one unit achieved a higher HPO score and higher organizational results, while the other unit had no change, or a lower HPO score and lower organizational results. The key factor was the manner in which unit managers applied the HPO framework. Practical implications Optimal effectiveness for the HPO framework occurs when management incorporates the HPO factors into the workplace and strives diligently to improve performance. Originality/value This research responds to the question “Do certain management practices cause better performance or do better performing organizations find it easier to adopt certain management practices?”

Internal Service Quality: Insights from Healthcare Sector

2019 ◽  
Vol 21 (2) ◽  
pp. 294-312
Author(s):  
Shefali Srivastava ◽  
Gyan Prakash
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Organizational Performance ◽  
Work Environment ◽  
Structural Equation ◽  
High Performance ◽  
Service Providers ◽  
Healthcare Sector ◽  
Internal Customer ◽  
Internal Service Quality

This article aims to identify dimensions of internal service quality (ISQ) which can be operationalized to deliver healthcare services. This article conceptualizes and assesses the relationship among ISQ, internal customer satisfaction and organizational performance. A 41-item questionnaire has been circulated among the Indian healthcare service providers including doctors, nurses and system staff and 237 valid responses had been received. Structural equation modelling (SEM) has been used to assess the interrelationship among constructs. Results show that high performance work environment, professionalism and collaboration, accountability and commitment and knowledge and competence are the specific dimensions that affect the ISQ. Among these dimensions, high performance work environment comes out to be the most important. It is inferred that ISQ influences organizational performance with the mediating role of internal customer satisfaction. The article highlights the autopoietic nature of the system where knowledge dissemination becomes the most relevant prerequisite for delivering quality care.

scholarly journals Pre- and Post-Adoption Beliefs about the Diffusion and Continuation of Biogas-Based Cooking Fuel Technology in Pakistan

Energies ◽  
2019 ◽  
Vol 12 (16) ◽  
pp. 3184 ◽  
Author(s):  
Nazia Yasmin ◽  
Philipp Grundmann
Keyword(s):  
Structural Equation ◽  
Fossil Fuels ◽  
Equation Modeling ◽  
Behavioral Factors ◽  
Performance Expectations ◽  
Energy Technologies ◽  
And Performance ◽  
High Level ◽  
Solid Biomass ◽  
Biogas Technology

A high level of acceptance and adoption is necessary to facilitate the widespread utilization of renewable energy technologies for cooking, as such utilization is essential for displacing the population’s massive dependence on fossil fuels and solid biomass. Economic and demographic aspects have been the focus of recent literature in exploring the adoption phenomenon of biogas technology. However, literature to date has given little attention to the behavioral factors and the perceptions of the end-users. Our study does not only include behavioral factors, but it employs a hybrid model to explore the continued attentions of users based on their post-adoption beliefs and performance expectations. Using a survey conducted in Pakistan in 2017, the study conducts a multivariate analysis through structural equation modeling to measure the effect of pre- and post-adoption beliefs and expectation on adoption and the continuing intention of households towards biogas technology. Results show that the acceptance of the households towards biogas technology is highly influenced by their perceptions on the benefits, as well as their trust in the technology. The perceived cost and risk attached to the technology are found to be negatively correlated with the acceptance. Households’ intentions to continue the use of biogas technology is highly influenced by the satisfaction level of the users of biogas technology. With the integrated model of adoption and continuation, the study illustrates the dynamic process in obtaining a deeper understanding of a user’s behavior to better formulate the policies for increasing the rate of technology adoption.

scholarly journals The life of high-level athletes: The challenge of high performance against the time constraint

2016 ◽  
Vol 53 (2) ◽  
pp. 234-249 ◽  
Author(s):  
Fabrice Burlot ◽  
Rémi Richard ◽  
Helene Joncheray
Keyword(s):  
High Performance ◽  
Elite Athletes ◽  
Time Constraint ◽  
Sport Expertise ◽  
Pace Of Life ◽  
And Performance ◽  
High Level ◽  
State Of Tension ◽  
Sporting Performance

The conditions for high performance have changed considerably over the last few years. Athletes must spend more time training and competing, devote a lot of time to mental, physical and nutritional professionals and continue to respond to some constraints such as studying, spending time with their families, friends and quality of life. In this context and based on the work of Rosa, we wonder about the capacity of elite athletes to combine all these constraints, namely to manage the acceleration in their pace of life, in order to be able to achieve always more and better in the same time unit. To address this issue, we interviewed 42 French high-level athletes who train at the National Institute of Sport, Expertise and Performance (INSEP). Results show that to suit their goals, athletes implement arrangement and adjustment strategies aimed at making the time they have wholly useful and efficient. This time constraint puts athletes in a perpetual state of tension, on the verge of a good or poor life. The paper shows how the question of time, and particularly the acceleration of pace of life, is vital for modern sporting performance.

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