Technical Knowledge Management Systems: Discreet Software Modules Provide An Affordable, Rapidly Deployed Alternative Solution To A Fully Integrated Approach.

2007 ◽  
Author(s):  
Julie Diane Pearce ◽  
Ian McMillan
Author(s):  
Jörg Rech ◽  
Raimund L. Feldmann ◽  
Eric Ras

Knowledge management is a relatively young discipline. It has accumulated a valuable body-of-knowledge on how to structure and represent knowledge, or how to design socio-technical knowledge management systems. A wide variety of approaches and systems exist that are often not interoperable, and hence, prevent an easy exchange of the gathered knowledge. Industry standards, which have been accepted and are in widespread use are missing, as well as general concepts to describe common, recurring patterns of how to describe, structure, interrelate, group, or manage knowledge elements. In this chapter, we introduce the concepts “knowledge pattern” and “knowledge anti-pattern” to describe best and worst practices in knowledge management, “knowledge refactoring” to improve or change knowledge antipatterns, and “quality of knowledge” to describe desirable characteristics of knowledge in knowledge management systems. The concepts are transferred from software engineering to the field of knowledge management based on our experience from several knowledge management projects.


2014 ◽  
Vol 4 (3) ◽  
pp. 39-55 ◽  
Author(s):  
Sana Bent Aboulkacem Guetat ◽  
Salem Ben Dhaou Dakhli

Knowledge is nowadays an essential resource for modern organizations to support sustainable competitive advantage. Many authors point out that as knowledge is created, disseminated, and applied, it contributes to value creation within organizations by enhancing their capabilities to respond to pressures from the external environment. To acknowledge the critical role of knowledge in modern organizations, knowledge management has emerged as a scientific discipline. However, the dominant view of knowledge management is technology-oriented and considers this activity primarily as an integrated approach to identifying, retrieving, capturing, storing and sharing organization's information assets. This mechanistic and technology-oriented view of knowledge management is the main cause of the failure of many knowledge management systems built within modern organizations. It is thought that the well-established technology oriented knowledge management approach has to be improved in order to facilitate building effective knowledge management systems which help modern organizations in their search of continuous and sustainable competitive advantage. This paper proposes a framework - based on the Popper's three worlds' theory - which helps understand the complementary roles of information systems and knowledge management systems.


MIS Quarterly ◽  
2013 ◽  
Vol 37 (1) ◽  
pp. 299-313 ◽  
Author(s):  
Yinglei Wang ◽  
◽  
Darren B. Meister ◽  
Peter H. Gray ◽  
◽  
...  

2017 ◽  
Vol 47 (2) ◽  
pp. 250-264 ◽  
Author(s):  
Chulatep Senivongse ◽  
Alex Bennet ◽  
Stefania Mariano

Purpose The purpose of this paper is to demonstrate the value of using a systematic literature review to develop an integrated framework for information and knowledge management systems. Design/methodology/approach First, the systematic literature review method is introduced, differentiating it from traditional literature reviews in terms of value-added and limitations. Second, this methodology is used in a research application focused on absorptive capacity internal capabilities with regard to the processes of acquisition, assimilation, transformation and exploitation. Third, an integrated framework for information and knowledge management systems is developed from this application. Findings The systematic literature review approach provides a rigor that can assist in reducing researcher bias while simultaneously enabling the definition of a precise scope of review, with a clear explanation of selection criteria with the objective to find and review all the studies that are relevant to the search definitions. As a research method, it effectively supports a qualitative, quantitative or mixed methodology. Research limitations/implications This methodology was applied to one specific area of research. Specific limitations include the availability of articles in subscribed databases and the analytical capabilities of the tools used for text mining and analytics. Originality/value This paper demonstrates the usefulness of the systematic literature review methodology in developing an integrated framework for analysis.


2008 ◽  
Vol 22 (2) ◽  
pp. 77-101 ◽  
Author(s):  
Holli McCall ◽  
Vicky Arnold ◽  
Steve G. Sutton

ABSTRACT: In an era where knowledge is increasingly seen as an organization's most valuable asset, many firms have implemented knowledge-management systems (KMS) in an effort to capture, store, and disseminate knowledge across the firm. Concerns have been raised, however, about the potential dependency of users on KMS and the related potential for decreases in knowledge acquisition and expertise development (Cole 1998; Alavi and Leidner 2001b; O'Leary 2002a). The purpose of this study, which is exploratory in nature, is to investigate whether using KMS embedded with explicit knowledge impacts novice decision makers' judgment performance and knowledge acquisition differently than using traditional reference materials (e.g., manuals, textbooks) to research and solve a problem. An experimental methodology is used to study the relative performance and explicit knowledge acquisition of 188 participants partitioned into two groups using either a KMS or traditional reference materials in problem solving. The study finds that KMS users outperform users of traditional reference materials when they have access to their respective systems/materials, but the users of traditional reference materials outperform KMS users when respective systems/materials are removed. While all users improve interpretive problem solving and encoding of definitions and rules, there are significant differences in knowledge acquisition between the two groups.


Sign in / Sign up

Export Citation Format

Share Document