The Future and Challenges of Applying Innovative Technologies in the Tourism and Hospitality Industry in Asia

2020 ◽  
Author(s):  
Muhammad Saeed Meo ◽  
Shamsa Kanwal ◽  
Shahzad Ali ◽  
Mohd Zaini Abd Karim ◽  
Aamir Zamir Kamboh
2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jun Wen ◽  
Metin Kozak ◽  
Shaohua Yang ◽  
Fang Liu

Purpose The 2019 novel coronavirus (COVID-19) outbreak is projected to have adverse consequences on the global tourism and hospitality industry. This paper aims to examine how the outbreak may alter Chinese tourists’ lifestyle choices, travel behaviour and tourism preferences in the short and long term. Design/methodology/approach This paper is based on the synthesis of news broadcasted by several media outlets to be supported by an overview of the related literature on tourism marketing, tourism management and tourist behaviour. The authors’ experiences investigating trends in tourism and hospitality at the local and international level have also contributed to the study. Findings This paper predicts that COVID-19 will likely affect Chinese travellers’ consumption patterns, such as the growing popularity of free and independent travel, luxury trips and health and wellness tourism. New forms of tourism including slow tourism and smart tourism may also drive future tourism activities. Such changes are likely to force businesses to reconsider their service designs and distribution channels. Research limitations/implications While Chinese and other potential visitors rethink how they travel, professionals, too, should reflect upon how to bring positive or negative changes to the tourism industry following this pandemic. Subsequent research should also consider how to mitigate the effects of similar public health crises in the future. Practical implications Recommendations for industry practitioners and policymakers focus on tailoring travel arrangements to tourists’ backgrounds. The suggestions may help to alleviate outbreak-related stress, offer travellers newly enriching experiences and partially mitigate the effects of COVID-19 on the tourism and hospitality industry. These recommendations can also apply more broadly to global tourist markets. Social implications The COVID-19 outbreak has already brought significant impacts to nearly every society and industry. Tourism scholars and practitioners should carefully consider this tragedy and how it may inform industry and social practices. This and other public health crises represent sterling opportunities to view the industry holistically in terms of its effects on the environment, climate and travellers themselves. Originality/value This paper presumably represents a frontier study, critically examining the possible impacts of COVID-19 on Chinese travellers’ consumption patterns and how the tourism and hospitality industry may respond to such changes in the future.


2014 ◽  
Vol 1 (2-3) ◽  
pp. 38-44
Author(s):  
Marianna Chorna

The article deals with the «culturological approach» to the professional training of futuremanagers of tourism in Precarpathia. As the Precarpathian region attracts thousands of touristsyear-round the demand of training qualified specialists in the sphere of tourism and hospitality isconstantly growing.Nowadays the question of a successful and perspectives career in tourism results in training anew standard professional, a specialist of many-sided knowledge,with the ability to fulfil tasksconcerning thinking over, making and realizing management decisions. In order to develop touristCarpathian region, the Precarpathian National University named after V.Stefanyk educates futureexperts in such specialities as "Tourism" and "Hospitality Industry".Involving youth in social cultural values and ideals, education contributes to maintaining socialorder and by providing realization of new technologies, scientific rethinking of existing knowledgeeducation promotes social changes, society development, i.e. education operates as an agent ofmoral regulation facilitating social integration.Different interpretations of the concept «culture» were studied. The conclusion that culture is amultiaspect and multifunctional notion was made.Cultorological approach in education provides effectiveness of the process of putting culture asa social phenomenon into action. The fact of culturological direction extending of the wholeeducational process in the university interrelating to its components (common-cultural,professional and functional) is of great importance. Cultorological approach introduction to theprocess of training of the future tourism experts that is aimed at the developing of civil societyvalues and an independent creative personality is a premise of modernization of higher educationin Ukraine


1998 ◽  
Vol 7 (1) ◽  
pp. 13-14
Author(s):  
Samantha Johnsen

The tourism and hospitality industry is the world's fastest growing business sector and it has an increasing need for people with formal degree qualifications to be effective senior managers and executives of the future. This case study describes the opportunities in this sector and outlines the facilities and courses of the Australian International Hotel School.


2021 ◽  
Author(s):  
Ljiljana Stanojevic ◽  

During last year tourism and hospitality industry recorded significant losses due to the Covid-19 pandemics. One of the reasons is that indoor activities have been recognized as one of the main contributor to virus spread. Innovative technologies can play a key role in reducing indoor interaction between guests and staff, keeping social distancing, and providing a high level of cleaning standards. This research aimed to examine whether the implementation of innovative technologies may influence customers’ perception of health risk and whether their implementation in hotels may lead to greater travelers’ confidence in the COVID-19 era. An experimental study was conducted using online customer samples. The purposed questionnaire was developed based on preventive measures taken by leading hotels and hotel chains. The sample includes 180 examinees between 20 and 54 years of age. The results indicate that the implementation of innovative technologies in reducing contact and enhancing cleanliness have a significant impact on customers’ perceived health risk and restoring travelers’ confidence.


2020 ◽  
pp. 135481662096170
Author(s):  
Irem Önder ◽  
Ulrich Gunter

Recently, blockchain and cryptocurrencies have become topics of discussion in both research and industry. Iansiti and Lakhani perceive blockchain as a foundational technology rather than a disruptive one, since potentially new economic and social systems can be based on blockchain. Therefore, understanding blockchain and contemplating its impact on the tourism and hospitality industry is essential. The tourism and hospitality industry has to focus not on the technology itself but on how it can be used for the benefit of consumers and suppliers, while at the same time creating new tourism products or systems. The purpose of this study is to explore and identify use cases for blockchain for the tourism and hospitality industry. In addition, an outlook on potential future blockchain applications given the current COVID-19 pandemic is provided.


2020 ◽  
Vol 65 (1) ◽  
pp. 17-26
Author(s):  
Gergely Olt ◽  
Adrienne Csizmady

AbstractThe growth of the tourism and hospitality industry played an important role in the gentrification of the post-socialist city of Budapest. Although disinvestment was present, reinvestment was moderate for decades after 1989. Privatisation of individual tenancies and the consequent fragmented ownership structure of heritage buildings made refurbishment and reinvestment less profitable. Because of local contextual factors and global changes in consumption habits, the function of the dilapidated 19th century housing stock transformed in the 2000s, and the residential neighbourhood which was the subject of the research turned into the so called ‘party district’. The process was followed in our ongoing field research. The functional change made possible speculative investment in inner city housing and played a major role in the commodification of the disinvested housing stock.


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