scholarly journals The Effects of Job Stress on the Emersion of Employees' Organizational Citizenship Behavior in a Finance and Credit Institute in Mazandaran Province

2016 ◽  
Vol 4 (2) ◽  
pp. 52-59
Author(s):  
hossein Samadi Miarkolaei ◽  
hamzeh Samadi Miarkolaei ◽  
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2020 ◽  
pp. 1-25 ◽  
Author(s):  
Dirk De Clercq ◽  
Imanol Belausteguigoitia

Abstract Anchored in conservation of resources theory, this study considers how employees' experience of job stress might reduce their organizational citizenship behaviors (OCB), as well as how this negative relationship might be buffered by employees' access to two personal resources (passion for work and adaptive humor) and two contextual resources (peer communication and forgiving climate). Data from a Mexican-based organization reveal that felt job stress diminishes OCB, but the effect is subdued at higher levels of the four studied resources. This study accordingly adds to extant research by elucidating when the actual experience of job stress is more or less likely to steer employees away from OCB – that is, when they have access to specific resources that hitherto have been considered direct enablers of such efforts instead of buffers of employees' negative behavioral responses to job stress.


2018 ◽  
Vol 29 (6) ◽  
pp. 540-547 ◽  
Author(s):  
Bilal Afsar ◽  
Asad Shahjehan ◽  
Sadia Cheema ◽  
Farheen Javed

Introduction. People differ considerably in the way in which they express and experience their nursing careers. The positive effects associated with having a calling may differ substantially based on individuals’ abilities to live out their callings. In a working world where many individuals have little to no choice in their type of employment and thus are unable to live out a calling even if they have one, the current study examined how perceiving a calling and living a calling interacted to predict organizational commitment, organizational citizenship behavior, and job stress with career commitment mediating the effect of the interactions on the three outcome variables. The purpose of the study is to investigate the mediating effect of career commitment between the relationships of calling and (a) nurses’ attitudes (organizational commitment), (b) behaviors (organizational citizenship behavior), and (c) subjective experiences regarding work (job stress). Design. Using a descriptive exploratory design, data were collected from 332 registered nurses working in Pakistani hospitals. Descriptive analysis and hierarchical regression analysis were used for data analysis. Results. Living a calling moderated the effect of calling on career commitment, organizational citizenship behavior, and job stress, and career commitment fully mediated the effect of calling on organizational commitment, organizational citizenship behavior, and job stress. Discussion and Conclusion. Increasing the understanding of calling, living a calling, and career commitment may increase nurses’ organizational commitment and organizational citizenship behavior and decrease job stress. The study provided evidence to help nursing managers and health policy makers integrate knowledge and skills related to calling into career interventions and help nurses discover their calling.


2021 ◽  
Vol 8 (1) ◽  
Author(s):  
Miftahul Hikmah ◽  
Hendra Lukito

The purpose of this study is to determine and analyze the effect of (1) Worklife balance on employee performance (2) Job Stress on employee performance (3) Worklife balance on OCB (4) Job Stress on OCB (5) OCB on employee performance (6) OCB as mediating role between Worklife balance and employee performance (7) OCB as mediating role between Job Stress and employee performance. The population in this study is employees of PT PLN (Persero) UP2B Sumbagteng, amounting to 50 people, with census techniques. Data analysis techniques using quantitative analysis with analysis tools SmartPLS 3.0. The results of this study found that: (1) Worklife Balance has a significant effect on employee performance (2) Job stress is contradictory and has a significant effect on OCB and employee performance (3) The magnitude of the effect of Worklife Balance on OCB is shown by the coefficient of determination R² of 0.261 or 26,1% (4) The magnitude of the influence of OCB on employee performance is shown by the coefficient of determination R² of 0.375 or 37,5% (5) Then there is also an indirect relationship with partial mediation by the OCB variable.


2020 ◽  
Vol 7 (1) ◽  
pp. 65-72
Author(s):  
Sang Putu Krisna Adhi Pranata ◽  
Ni Wayan Sitiari ◽  
Putu Ngurah Suyatna Yasa

This research aims was to analyze and determine the effect of OCB on work stress and employee performance at the Denpasar City Revenue Agency. The hypothesis proposed based on theoretical studies and phenomena set forth in the formulation of the problem are 1) OCB has a positive and significant effect on employee performance, 2) OCB has a positive and significant effect on work stress, 3) Job stress has a negative and significant effect on employee performance, 4) Job stress is able to mediate OCB relations to employee performance. The design of this research pattern is oriented towards quantitative data calculation patterns through questionnaires obtained from respondents as many as 35 people, where the items of each question refer to the indicators of each research variable, the data used are primary and secondary data both qualitative and quantitative which then analyzed SEM based on PLS, The results found, 1) OCB has a positive and significant effect on employee performance, 2) OCB has a negative and significant effect on work stress, 3) Job stress has a negative and significant effect on employee performance, 4) Work stress is a mediating variable that connects OCB variables with employee performance.  


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