scholarly journals The Effect of Organizational Citizenship Behavior (OCB) Towards Work Stress and Performance of Employees in Income Agency Regional City of Denpasar

2020 ◽  
Vol 7 (1) ◽  
pp. 65-72
Author(s):  
Sang Putu Krisna Adhi Pranata ◽  
Ni Wayan Sitiari ◽  
Putu Ngurah Suyatna Yasa
Keyword(s):  
Job Stress ◽  
Work Stress ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Secondary Data ◽  
Citizenship Behavior ◽  
Qualitative And Quantitative ◽  
And Performance ◽  
Research Pattern

This research aims was to analyze and determine the effect of OCB on work stress and employee performance at the Denpasar City Revenue Agency. The hypothesis proposed based on theoretical studies and phenomena set forth in the formulation of the problem are 1) OCB has a positive and significant effect on employee performance, 2) OCB has a positive and significant effect on work stress, 3) Job stress has a negative and significant effect on employee performance, 4) Job stress is able to mediate OCB relations to employee performance. The design of this research pattern is oriented towards quantitative data calculation patterns through questionnaires obtained from respondents as many as 35 people, where the items of each question refer to the indicators of each research variable, the data used are primary and secondary data both qualitative and quantitative which then analyzed SEM based on PLS, The results found, 1) OCB has a positive and significant effect on employee performance, 2) OCB has a negative and significant effect on work stress, 3) Job stress has a negative and significant effect on employee performance, 4) Work stress is a mediating variable that connects OCB variables with employee performance.  

When is a Good Citizen Valued More? Organizational Citizenship Behavior and Performance Evaluation

2015 ◽  
Vol 43 (6) ◽  
pp. 1009-1020 ◽  
Author(s):  
Se Hyung (David) Oh ◽  
Ying Chen ◽  
Fubin Sun
Keyword(s):  
Performance Evaluation ◽  
Organizational Citizenship ◽  
Hierarchical Linear Modeling ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Linear Modeling ◽  
Good Citizen ◽  
Group Context ◽  
And Performance

Organizational citizenship behaviors (OCB) have been found to affect supervisors' ratings of employee performance partially because these behaviors are distinct and, thus, capture the rater's attention. In this study, we have expanded the existing literature by recognizing the rater's readiness to detect employee OCB. Specifically, we applied the concept of bottom-up and top-down attentional capture to test our prediction that the influence of OCB on employee performance evaluation would be dependent upon the rater's motivation to detect behaviors that potentially increase group effectiveness. Results of hierarchical linear modeling analysis of data collected from 33 work groups at 5 state-owned manufacturing factories in China supported our hypotheses. Our findings suggest that the relationship between OCB and performance ratings is more complex than originally thought and that both rater's cognition and group context should be taken into consideration when investigating this relationship.

scholarly journals PENGARUH STRES KERJA, ORGANIZATIONAL CITIZENSHIP BEHAVIOR DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN PT JAPFA COMFEED INDONESIA Tbk. UNIT CORN DRYER SIDRAP

2021 ◽  
Vol 2 (2) ◽  
pp. 63-70
Author(s):  
Puteri Sari Dewi Anjani Sutarjo ◽  
Cahyono Cahyono ◽  
Haeruddin Saleh
Keyword(s):  
Organizational Commitment ◽  
Work Stress ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Quantitative Research ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Survey Method ◽  
Research Approach ◽  
Analysis Techniques

Penelitian ini bertujuan untuk menganalisis pengaruh stress kerja terhadap kinerja karyawan, pengaruh organizational citizenship behavior, terhadap kinerja karyawan, pengaruh komitmen organisasi terhadap kinerja karyawan dan pengaruh stress kerja, organizational citizenship behavior, dan komitmen organisasi terhadap kinerja karyawan PT Japfa Comfeed Indonesia Tbk.  Unit Corn Drier Sidrap. Desain penelitian ini menggunakan metode penelitian kuantitatif dengan menggunakan metode survey. Jumlah sampel dalam penelitian ini 83 orang. Penelitian ini menggunakan teknik analisis kuantitatif yang dianalisis dengan bantuan software SPSS 25. Hasil penelitian menunjukkan bahwa stress kerja berpengaruh negatif dan tidak signifikan terhadap kinerja karyawan PT Japfa Comfeed Indonesia Tbk.  Unit  Corn  Drier Sidrap. Hal ini dapat dilihat nilai koefeisien stres kerja sebesar -0,022 dengan tingkat signifikan  0,330.  Organizational Citizenship Behavior berpengaruh positif dan signifikan terhadap kinerja karyawan PT Japfa Comfeed Indonesia Tbk.  Unit  Corn  Drier Sidrap. Hal ini dapat dilihat nilai koefeisien Organizational Citizenship Behavior sebesar 0,186 dengan tingkat signifikan 0,000.   Komitmen organisasi berpengaruh positif dan signifikan terhadap kinerja karyawan PT Japfa Comfeed Indonesia Tbk. Unit Corn Drier Sidrap. Hal ini dapat dilihat nilai koefeisien komitmen organisasi  sebesar 0,801 dengan tingkat signifikan 0,000. Stres Kerja, Organizational Citizenship Behavior dan komitmen organisasi berpengaruh  positif dan signifikan terhadap kinerja karyawan PT Japfa  Comfeed  Indonesia. Hal ini dapat dilihat dari hasil perhitungan secara simultan  nilai   F  hitung  sebesar 297,112 dengan tingkat signifikan 0,000. This study aims to examine and analyze 1. The effect of work stress on employee performance; 2. The effect of organizational citizenship behavior on employee performance; 3. The influence of organizational commitment to employee performance; 4. The influence of work stress, organizational citizenship behavior, and organizational commitment on the employee performance in PT Japfa Comfeed Indonesia Tbk. Unit Corn Drier Sidrap. The research design used is a quantitative research approach using survey method. The number of samples in this study was 83 people. This research uses quantitative analysis techniques that are analyzed with the help of SPSS 25 software. The conclusions from the results of this study are 1. Work Stress has a negative and not significant effect on the performance of the employees of PT JapfaComfeed Indonesia Tbk. Unit Corn Drier Sidrap. It can be seen that the coefficient of work stress is -0.022 with a significant level of 0.330; 2. Organizational Citizenship Behavior has a positive and significant effect on the performance of the employees of PT JapfaComfeed Indonesia Tbk. Unit Corn Drier Sidrap. This can be seen from the Organizational Citizenship Behavior coefficient value of 0.186 with a significant level of 0,000; 3. Organizational commitment has a positive and significant effect on the performance of the employees of PT JapfaComfeed Indonesia Tbk. Unit Corn Drier Sidrap. It can be seen that the coefficient value of organizational commitment is 0.801 with a significant level of 0.000; 4. Job Structure, Organizational Citizenship Behavior and Organizational Commitment have a positive and significant effect on the Employee Performance of PT JapfaComfeed Indonesia. This can be seen from the results of the simultaneous calculation of the calculated F value of 297,112 with a significant level of 0,000.

Moderating effect of organizational citizenship behavior on the effect of organizational commitment, transformational leadership and work motivation on employee performance

2018 ◽  
Vol 60 (4) ◽  
pp. 953-964 ◽  
Author(s):  
Marcy Rita ◽  
Otto Randa Payangan ◽  
Yohanes Rante ◽  
Ruben Tuhumena ◽  
Anita Erari
Keyword(s):  
Transformational Leadership ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Content Type ◽  
And Performance ◽  
The Relationship

PurposeThis study aims to examine the relationship between transformational leadership, organizational commitment, motivation, organizational citizenship behavior (OCB) and employee performance.Design/methodology/approachThis research is located in the province of Papua, and more specifically at the District Secretariat Papua Province. The study was conducted in the months from April to June 2016. This study tested the effect of transformational leadership, organizational commitment, work motivation, OCB and performance Officer Regional Secretariat Papua Province, then the variable research is transformational leadership, organizational commitment, work motivation, OCB and performance officer. Structural equation modeling (SEM) calculation tool is commonly used is the program analysis of moment structures.FindingsThe results of studies show that moderating OCB does not significantly affect the relationship between organizational commitment, transformational leadership, work motivation and the performance of employees at the District Secretariat in Papua Province.Originality/valueOriginality of this paper is on the comprehensive study that combines the variables of transformational leadership, organizational commitment, work motivation, OCB and performance into a complete model of study. Originality for this paper shows the moderation effect of OCB on the effect of organizational commitment, transformational leadership and work motivation on employee performance. This research is located in the Province of Papua, and more specifically at the District Secretariat Papua Province.

scholarly journals Impact of Transformational Leadership on Employee Performance and Organizational Citizen Behavior

2020 ◽  
Vol V (III) ◽  
pp. 109-119
Author(s):  
Fauzia Ahmed ◽  
Saubia Ramzan ◽  
Nagina Gul
Keyword(s):  
Transformational Leadership ◽  
Leadership Style ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Positive Impact ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
And Performance ◽  
Relationship Of ◽  
The Impact

It has been agreed upon by the researchers that leadership style in an organization causes the quality of employee performance. Moreover, organizational citizenship behavior is also determined by the style of leadership in an organization. The question is what type of leadership style is determining these behaviors. In this study, the impact of transformational leadership on employee's task performance and citizenship behavior is studied. Transformational leadership was found to have a significant positive impact on employees OCB and performance further; it was also found out that OCB moderates the relationship of transformational leadership with employee's performance. It is concluded that there may be some incongruent behaviors or perceptions among the leader and his subordinates.

scholarly journals Peran Worklife Balance dan Stres Kerja terhadap Kinerja Karyawan dengan Organizational Citizenship Behavior sebagai Variabel Mediasi

2021 ◽  
Vol 8 (1) ◽  
Author(s):  
Miftahul Hikmah ◽  
Hendra Lukito
Keyword(s):  
Job Stress ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Coefficient Of Determination ◽  
Citizenship Behavior ◽  
Analysis Techniques ◽  
Mediating Role ◽  
Census Techniques ◽  
Indirect Relationship

The purpose of this study is to determine and analyze the effect of (1) Worklife balance on employee performance (2) Job Stress on employee performance (3) Worklife balance on OCB (4) Job Stress on OCB (5) OCB on employee performance (6) OCB as mediating role between Worklife balance and employee performance (7) OCB as mediating role between Job Stress and employee performance. The population in this study is employees of PT PLN (Persero) UP2B Sumbagteng, amounting to 50 people, with census techniques. Data analysis techniques using quantitative analysis with analysis tools SmartPLS 3.0. The results of this study found that: (1) Worklife Balance has a significant effect on employee performance (2) Job stress is contradictory and has a significant effect on OCB and employee performance (3) The magnitude of the effect of Worklife Balance on OCB is shown by the coefficient of determination R² of 0.261 or 26,1% (4) The magnitude of the influence of OCB on employee performance is shown by the coefficient of determination R² of 0.375 or 37,5% (5) Then there is also an indirect relationship with partial mediation by the OCB variable.

scholarly journals THE EFFECTS OF EMPLOYEES WORK STRESS AND WORK DISCIPLINE ON THE PERFORMANCE OF EMPLOYEES MEDIATED BY ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB)

2020 ◽  
Vol 1 (3) ◽  
pp. 315-327
Author(s):  
Pratama Rama Setiaji ◽  
Singmin Johannes Lo
Keyword(s):  
Work Stress ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Employee Performance ◽  
Sample Selection ◽  
Equation Model ◽  
Citizenship Behavior ◽  
Data Collection Technique ◽  
Stress Work

The purpose of this study is to understand and explain the effects of work stress and work discipline on employees performance mediated by Organizational Citizenship Behaviour and its implications for the Employees of PT Bank “X”. (Persero), Tbk. The research method used was quantitative approach, where the population in this study was 150 employees of PT Bank “X”. (Persero) Tbk. The sample selection technique was done by taking non-probability sampling of 109 respondents. Questionnaire survey instrument data collection technique was used and was submitted to Employees of PT Bank “X” (Persero). Tbk. The data of this study, which was analyzed using the Structural Equation model (SEM) with SmartPLS 3.2.8 software programs, revealed that work stress, Work Discipline and Organizational Citizenship Behavior affect employee performance, both partially and simultaneously.

scholarly journals Analisis Efek Organizational Citizenship Behavior dan Komunikasi Organisasi Terhadap Stres Kerja

2019 ◽  
Vol 17 (1) ◽  
pp. 30
Author(s):  
Andreanus Pungkas Rubiyandono
Keyword(s):  
Organizational Communication ◽  
Job Stress ◽  
Work Stress ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Perception Of Quality ◽  
The Relationship

Abstract Basically Organizational Communication should have an effect on work stress, but from the results of previous research shows that it is inversely proportional to the existing concept. Therefore, the researcher conducted additional mediation variabels that would examine the relationship between organizational communication and work stress, namely Organizational Citizenship Behavior (OCB) which was reviewed by Perception of Quality of Interaction Interaction - Subordinate. Organizations with employees who have good OCB will have better performance than other organizations. The researcher was interested in examining the influence of Organizational Communication on Job Stress in manufacturing companies in the city of Semarang with the role of Organizational Citizenship Behavior (OCB) which was viewed by Perceptions of the Quality of Interaction of Superiors and Subordinates as mediators. The result shows that organizational communication is an individual perception of communication conducted by superiors in job descriptions, commitment and coordination to subordinates does not affect the individual's perception of interpersonal relations in terms of willingness to help without coercion between superiors and subordinates. This happens because companies already have a culture that directly makes employees or employees in the work environment willing to help, not willing to help because of the interaction process in that environment. So from that the role of Organizational Citizenship Behavior (OCB) reviewed by Perception of Quality Interaction - Subordinate has not become a mediator in the relationship of Organizational Communication to Job Stress. Abstrak Pada dasarnya Komunikasi Organisasi seharusnya memiliki efek terhadap stress kerja, namun dari hasil riset terdahulu tidak konsisten dengan konsep yang ada. Maka dari itu penelitian ini melakukan penambahan variabel mediasi yang akan mengkaji hubungan antara komunikasi organisasi dengan stress kerja yaitu Organizational Citizenship Behavior (OCB) yang ditinjau Persepsi Kualitas Interaksi Atasan – Bawahan. Organisasi dengan karyawan yang memiliki OCB yang baik, akan memiliki kinerja yang lebih baik dari organisasi lain. Peneliti tertarik untuk meneliti pengaruh Komunikasi Organisasi terhadap Stres Kerja pada perusahaan manufaktur di kota Semarang dengan peran Organizational Citizenship Behavior (OCB) yang ditinjau Persepsi Kualitas Interaksi Atasan dan Bawahan sebagai mediator. Hasilnya menunjukan komunikasi organisasi merupakan persepsi individu terhadap komunikasi yang dilakukan oleh atasan dalam deskripsi pekerjaan, komitmen maupun koordinasi kepada bawahan tidak berpengaruh terhadap persepsi individu tentang hubungan interpersonal dalam hal kerelaan membantu tanpa adanya paksaan diantara atasan dan bawahan. Hal tersebut terjadi dikarenakan perusahaan sudah memiliki budaya yang secara langsung membuat pegawai atau karyawan dalam lingkungan kerja tersebut bersikap rela membantu, bukan sikap rela membantu yang dikarenakan proses interaksi dalam lingkungan tersebut. Pada dasarnya Komunikasi Organisasi seharusnya memiliki efek terhadap stress kerja, namun dari hasil riset terdahulu tidak konsisten dengan konsep yang ada. Maka dari itu peran Organizational Citizenship Behavior (OCB) yang ditinjau Persepsi Kualitas Interaksi Atasan – Bawahan belum menjadi mediator dalam hubungan Komunikasi Organisasi terhadap Stres Kerja.

Effect of Organizational Culture and Organizational Commitment to Employee Performance through Organizational Citizenship Behavior (OCB) as Intervening Variables (Study on Bappeda Litbang Provinsi Bali)

2018 ◽  
Vol 9 (08) ◽  
pp. 20997-21013
Author(s):  
Anom Suwibawa ◽  
Anak Agung Putu Agung ◽  
I Ketut Setia Sapta
Keyword(s):  
Organizational Culture ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Employee Performance ◽  
Sem Analysis ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
The Individual

Organizational culture as the values, principles, traditions and ways of working shared by members of the organization and affect the way they act. Organizational commitment has an important role of employee performance. The commitment can be realized if the individual in the organization, running their rights and obligations according to their duties and functions and functions within the organization, because the achievement of organizational goals is the work of all members of the organization that are collective Vipraprastha, Sudja,  & Yuesti (2018). Respondents in this study are Civil Servants (PNS) at least have been working for 2 years. The number of respondents in this study were 86 respondents using Nonprobability technique that is saturated samples or often called total sampling. This research uses SMARTPLS 3 Structural Equation Modeling (SEM) analysis. The results of this study indicate that: 1) organizational culture has a positive and significant effect on Organizational Citizenship Behavior (OCB); 2) Organizational Citizenship Behavior (OCB) has positive and significant impact on Organizational Citizenship Behavior (OCB); 3) Organizational Citizenship Behavior employee, 4) organizational culture has a positive effect on the performance of employees, either partially or through Organizational Citizenship Behavior (OCB), 5) Organizational commitment has no effect on employee performance.

ANTECEDENTS AND CONSEQUENCES OF ORGANIZATIONAL JUSTICE

2016 ◽  
Vol 12 (02) ◽  
Author(s):  
Reeta Yadav
Keyword(s):  
Job Satisfaction ◽  
Organizational Justice ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Turnover Intentions ◽  
Research Work ◽  
Citizenship Behavior ◽  
Future Research ◽  
Antecedents And Consequences ◽  
And Performance

Employee’s perception regarding fairness in the organization is termed as organizational justice. The objective of this paper is to study the antecedents and consequences of organizational justice on the basis of earlier relevant studies from the period ranging from 1964 to 2015. Previous research identified employee participation, communication, justice climate as the antecedents and trust, job satisfaction, commitment, turnover intentions, organizational citizenship behavior and performance as the consequences of organizational justice. Finding reveals the gaps existing in the literature and gives suggestions for future research work.

Organizational Support for Professionalism, Organizational Citizenship Behavior (OCB), and Performance

2021 ◽  
Vol 10 (1) ◽  
pp. 1-12
Author(s):  
Noviana Norrohmat ◽  
Umar Nimran ◽  
Kusdi Raharjo ◽  
Hamidah Nayati Utami ◽  
Endang Siti Astuti
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Citizenship Behavior ◽  
Research Approach ◽  
The Difference ◽  
And Performance ◽  
Relationship Of ◽  
Descriptive Survey ◽  
The Relationship

The purpose of this research is to determine the organizational support for professionalism that has never been done before. The research approach is to conceptualize the structure of the relationship of variables from a study. Verification research is to test the hypothesis through data collection in the field using two methods, namely descriptive survey and explanatory survey. The use of both methods aims to analyze the causality relationship between research variables in accordance with the hypothesis quantitatively. There is significant influence between the variables of organizational support to professional variables. However, different results are found on the influence of organizational support variables on OCB and performance that have no significant effect. There is also an indirect influence between organizational support variables on OCB and performance through intermediary intervening professionalism variables. The difference between this research and the previous research are the use of constructs and the measurement in the unit of analysis being used.

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