scholarly journals Challenges and Recommendations for the Deployment of Information and Communication Technology Solutions for Informal Caregivers: Scoping Review

JMIR Aging ◽  
10.2196/20310 ◽  
2020 ◽  
Vol 3 (2) ◽  
pp. e20310
Author(s):  
Alhassan Yosri Ibrahim Hassan

Background Information and communication technology (ICT)–based solutions have the potential to support informal caregivers in home care delivery. However, there are many challenges to the deployment of these solutions. Objective The aim of this study was to review literature to explore the challenges of the deployment of ICT-based support solutions for informal caregivers and provide relevant recommendations on how to overcome these challenges. Methods A scoping review methodology was used following the Arksey and O’Malley methodological framework to map the relevant literature. A search was conducted using PubMed, IEEE library, and Scopus. Publication screening and scrutiny were conducted following inclusion criteria based on inductive thematic analysis to gain insight into patterns of challenges rising from deploying ICT-based support solutions for informal caregivers. The analysis took place through an iterative process of combining, categorizing, summarizing, and comparing information across studies. Through this iterative process, relevant information was identified and coded under emergent broader themes as they pertain to each of the research questions. Results The analysis identified 18 common challenges using a coding scheme grouping them under four thematic categories: technology-related, organizational, socioeconomic, and ethical challenges. These range from specific challenges related to the technological component of the ICT-based service such as design and usability of technology, to organizational challenges such as fragmentation of support solutions to socioeconomic challenges such as funding of technology and sustainability of solutions to ethical challenges around autonomy and privacy of data. For each identified challenge, recommendations were created on how to overcome it. The recommendations from this study can provide guidance for the deployment of ICT-based support solutions for informal caregivers. Conclusions Despite a growing interest in the potential offered by ICT solutions for informal caregiving, diverse and overlapping challenges to their deployment still remain. Designers for ICTs for informal caregivers should follow participatory design and involve older informal caregivers in the design process as much as possible. A collaboration between designers and academic researchers is also needed to ensure ICT solutions are designed with the current empirical evidence in mind. Taking actions to build the digital skills of informal caregivers early in the caregiving process is crucial for optimal use of available ICT solutions. Moreover, the lack of awareness of the potential added-value and trust toward ICT-based support solutions requires strategies to raise awareness among all stakeholders—including policy makers, health care professionals, informal caregivers, and care recipients—about support opportunities offered by ICT. On the macro-level, policies to fund ICT solutions that have been shown to be effective at supporting and improving informal caregiver health outcomes via subsidies or other incentives should be considered.

2020 ◽  
Author(s):  
Alhassan Yosri Ibrahim Hassan

BACKGROUND Information and communication technology (ICT)–based solutions have the potential to support informal caregivers in home care delivery. However, there are many challenges to the deployment of these solutions. OBJECTIVE The aim of this study was to review literature to explore the challenges of the deployment of ICT-based support solutions for informal caregivers and provide relevant recommendations on how to overcome these challenges. METHODS A scoping review methodology was used following the Arksey and O’Malley methodological framework to map the relevant literature. A search was conducted using PubMed, IEEE library, and Scopus. Publication screening and scrutiny were conducted following inclusion criteria based on inductive thematic analysis to gain insight into patterns of challenges rising from deploying ICT-based support solutions for informal caregivers. The analysis took place through an iterative process of combining, categorizing, summarizing, and comparing information across studies. Through this iterative process, relevant information was identified and coded under emergent broader themes as they pertain to each of the research questions. RESULTS The analysis identified 18 common challenges using a coding scheme grouping them under four thematic categories: technology-related, organizational, socioeconomic, and ethical challenges. These range from specific challenges related to the technological component of the ICT-based service such as design and usability of technology, to organizational challenges such as fragmentation of support solutions to socioeconomic challenges such as funding of technology and sustainability of solutions to ethical challenges around autonomy and privacy of data. For each identified challenge, recommendations were created on how to overcome it. The recommendations from this study can provide guidance for the deployment of ICT-based support solutions for informal caregivers. CONCLUSIONS Despite a growing interest in the potential offered by ICT solutions for informal caregiving, diverse and overlapping challenges to their deployment still remain. Designers for ICTs for informal caregivers should follow participatory design and involve older informal caregivers in the design process as much as possible. A collaboration between designers and academic researchers is also needed to ensure ICT solutions are designed with the current empirical evidence in mind. Taking actions to build the digital skills of informal caregivers early in the caregiving process is crucial for optimal use of available ICT solutions. Moreover, the lack of awareness of the potential added-value and trust toward ICT-based support solutions requires strategies to raise awareness among all stakeholders—including policy makers, health care professionals, informal caregivers, and care recipients—about support opportunities offered by ICT. On the macro-level, policies to fund ICT solutions that have been shown to be effective at supporting and improving informal caregiver health outcomes via subsidies or other incentives should be considered.


2014 ◽  
Vol 3 (6) ◽  
pp. 8 ◽  
Author(s):  
Israel R Kabashiki ◽  
Ngozi I Moneke

Background: Health Information and Communication Technology (HICT) has the potential to reduce patient wait time and improves patient satisfaction. The Long wait times for patients to receive medical services are a big issue in Canada. The Canadian government has invested in Information and Communication Technology (ICT) to shorten patient referral wait times for medical services. Little was known about the association between ICT investments and the quality of health care delivery, and particularly between the use of ICT and referral wait times in the Manitoba Health System (MHS). Methods: The purpose of this quantitative correlational study was to determine if a relationship existed between the use of HICT and the quality of health care delivery in the MHS. The quality of health care delivery was measured in terms of referral wait time, health information sharing effectiveness, physicians’ satisfaction, and patients’ satisfaction. Conclusion: Findings indicated the absence of a significant association between HICT use and referral wait times. Significant correlations were found to exist between (1) HICT use and health information sharing effectiveness, (2) HICT use and physician’s satisfaction, and (3) HICT use and patient’s satisfaction. Four recommendations emerged from this study: First, patient satisfaction should be used as an indicator of the quality of health care delivery. Second, health knowledge repository and expert systems should be integrated into health ICT systems to minimize unnecessary referrals. Third, a mixed health system should be implemented to shorten wait times. Fourth, the portability of the Canadian Medicare should be enhanced to allow Manitobans in particular and Canadians in general to seek medical services abroad. This study was intended to contribute to the existing body of knowledge associated with ICT investments’ outcomes and health care delivery in the MHS.  


2021 ◽  
Author(s):  
Hwayeon Danielle Shin ◽  
Juveria Zaheer ◽  
Terri Rodak ◽  
John Torous ◽  
Gillian Strudwick

IntroductionThere is a surplus of Information and Communication Technology (ICT)-based interventions for suicide prevention. However, it is unclear which of these ICT-based interventions for suicide prevention have been implemented in clinical settings. Furthermore, evidence shows that implementation strategies have often been mismatched to existing barriers. In response, the authors recognize the critical need for prospectively assessing the barriers and facilitators and then strategically developing implementation strategies. This review is part of a multi-phase project to develop and test tailored implementation strategies for mobile app-based suicide prevention in clinical settings. The overall objective of this scoping review is to identify and characterize ICT-based interventions for all levels of suicide prevention in clinical settings. Additionally, this review will identify and characterize the barriers and facilitators to implementing these ICT-based interventions as well as reported measures and outcomes. The findings will directly inform the subsequent phase to maximize implementation and inform future efforts for implementing other types of ICT-based interventions related to suicide prevention in clinical settings.Methods and analysis This review will adhere to the methods described by the Joanna Briggs Institute for conducting scoping reviews. The reporting will follow the Preferred Reporting Items for Systematic Reviews and Meta-Analysis extension for scoping reviews checklist. The following databases will be searched: Medline, PsycInfo, Embase, CINAHL, Web of Science, and LISTA. Two reviewers will independently screen the articles and extract data using a standardised data collection tool. Then, authors will characterize extracted data using frameworks, typology, and taxonomies to address the proposed review questions. Ethics and disseminationEthics approval is not required for this scoping review. Authors will share the results in a peer-reviewed, open access publication, and conference presentations. Furthermore, the findings will be shared with relevant health organizations through lay language summaries and informal presentations.


Author(s):  
Susanna Nordin ◽  
Jodi Sturge ◽  
Maria Ayoub ◽  
Allyson Jones ◽  
Kevin McKee ◽  
...  

Information and communication technology (ICT) can potentially support older adults in making decisions and increase their involvement in decision-making processes. Although the range of technical products has expanded in various areas of society, knowledge is lacking on the influence that ICT has on older adults’ decision-making in everyday situations. Based on the literature, we aimed to provide an overview of the role of ICT in home-dwelling older adults’ decision-making in relation to health, and health and social care services. A scoping review of articles published between 2010 and 2020 was undertaken by searching five electronic databases. Finally, 12 articles using qualitative, quantitative, and mixed-method designs were included. The articles were published in journals representing biology and medicine, nursing, informatics, and computer science. A majority of the articles were published in the last five years, and most articles came from European countries. The results are presented in three categories: (i) form and function of ICT for decision-making, (ii) perceived value and effect of ICT for decision-making, and (iii) factors influencing ICT use for decision-making. According to our findings, ICT for decision-making in relation to health, and health and social care services was more implicitly described than explicitly described, and we conclude that more research on this topic is needed. Future research should engage older adults and health professionals in developing technology based on their needs. Further, factors that influence older adults’ use of ICT should be evaluated to ensure that it is successfully integrated into their daily lives.


2018 ◽  
Vol 82 (3) ◽  
pp. 141-152 ◽  
Author(s):  
Kayla Ninnis ◽  
Maayken Van Den Berg ◽  
Natasha A Lannin ◽  
Stacey George ◽  
Kate Laver

Introduction Home assessments conducted by occupational therapists can identify hazards and prevent falls. However, they may not be conducted because of limited time or long distances between the therapist’s workplace and the person’s home. Developments in technologies may overcome such barriers and could improve the quality of the home assessment process. Method This scoping review synthesises the findings of studies evaluating information and communication technology use within occupational therapy home assessments. Results Fourteen studies were included and revealed the two main approaches to technology use: the development of new applications and the use of existing and readily available technologies. Facilitators and barriers to use were also identified. Facilitators included usefulness, ease of use and the potential for cost-effectiveness. Barriers to use included poor usability, unsuitability for some populations and perceived threat to the role of occupational therapy. The synthesis revealed that traditional in-home assessments conducted by therapists are more sensitive in identifying hazards. Conclusion The availability of new technologies offers potential to improve service delivery; however these technologies are underutilised in clinical practice. Technologies may offer advantages in the conduct of home assessments, especially regarding efficiency, but have not yet been shown to be superior in terms of patient outcome.


2016 ◽  
Vol 4 (2) ◽  
pp. 119
Author(s):  
NFn Sutjipto

The purpose of this paper was to examine the repertoire of ideas for curriculum development by utilizing information and communication technology in order to provide a breakthrough on the dynamics and complexity of curriculum development practices. Results of the study showed. First, the management of the curriculum development process that includes activities to share ideas, argument, contributedscientific papers, give feedback, provide feedback, the rationality of the policy decision makers, data processing, how the curriculum management, and results of develop ment can utilize information and communication technologies. Second, to take advantage of information technology and communication in curriculum development has some added value, such as easy in terms of faster information obtained, the cost in the sense that it does not require huge resources, broad reach in the sense that everyone can get involved, efficient and effective way to share, and provide a forum of freedom of speech which is at once loose the bonds of values or certain cultural norms. Third, the idea of developing a curriculum by utilizing information and communication technology as well as encouraging developers literate not only technology, but also able to understand, perceive, and apply power to the significance of the technology. Fourth, curriculum development by utilizing information and communication technology is considered a breakthrough way of working in this digital era AbstrakTujuan dari penulisan ini adalah ingin mengkaji khasanah gagasan pengembangan kurikulum dengan memanfaat kan teknologi informasi dan komunikasi yang diharapkan dapat memberi terobosan mengenai dinamika dan kompleksitas praktik (praxis) pengembangan kurikulum. Hasil kajian menunjukkan. Pertama, pengelolaan proses pengembangan kurikulum yang mencakup aktivitas berbagi gagasan, adu argumen, berkontribusi karya tulis ilmiah, memberi tanggapan, memberi masukan, rasionalitas kebijakan pembuat keputusan, pengolahan data, cara kerja manajemen kurikulum, dan hasil dari pengembangan dapat mendayagunakan teknologi informasi dan komunikasi. Kedua, dengan memanfatkan teknologi informasi dan komunikasi dalam pengembangan kurikulum memiliki beberapa nilai tambah, seperti mudah dalam arti informasi lebih cepat diperoleh, murah dalam arti tidak memerlukan sumber daya yang besar, jangkauan luas dalam arti semua orang dapat terlibat, efisien dan efektif untuk berbagi, dan memberi wadah kebebasan berpendapat yang sekaligus lepas dari ikatan nilai-nilai atau norma budaya tertentu. Ketiga, gagasan pengembangan kurikulum dengan memanfaatkan teknologi informasi dan komunikasi sekaligus mendorong pengembang bukan hanya literate teknologi, tetapi juga mampu memahami, mempersepsi, dan mengaplikasikan arti penting daya guna teknologi. Keempat, pengembangan kurikulum dengan memanfaatkan teknologi informasi dan komunikasi dinilai merupakan terobosan cara kerja di era digital ini


2017 ◽  
Vol 10 (1) ◽  
pp. 100
Author(s):  
Lidwina Mutia Sadasri

Celebrity as a media person is not a new thing on the context of communication studies. On some various contexts, celebrities are benefited with its added value on popularity. The construction of value that been built by celebrities are also studied, particularly in relation with new media development, through the dynamic of information and communication technology. On the context of celebrity’s consumption on the perspective of cultural function on new media, one of the concepts that appear is celebrity watchers. Consumption type also varied and it needs depth identification on academic studies, one of them is consumption practice that manifested on fandom. Fan typology inside the fandom also been analysed to see the meaning that been interpreted by audiences of the celebrity’s message. By using case study on the context of Agnez Monica’s fanbase (Nez In da Club or NIC), we found out that on the context of NIC Jogja and Jakarta, there are various type of fans, such as enthusiast, cultist, and petty producer.


2016 ◽  
Vol 4 (2) ◽  
pp. 119
Author(s):  
NFn Sutjipto

The purpose of this paper was to examine the repertoire of ideas for curriculum development by utilizing information and communication technology in order to provide a breakthrough on the dynamics and complexity of curriculum development practices. Results of the study showed. First, the management of the curriculum development process that includes activities to share ideas, argument, contributedscientific papers, give feedback, provide feedback, the rationality of the policy decision makers, data processing, how the curriculum management, and results of develop ment can utilize information and communication technologies. Second, to take advantage of information technology and communication in curriculum development has some added value, such as easy in terms of faster information obtained, the cost in the sense that it does not require huge resources, broad reach in the sense that everyone can get involved, efficient and effective way to share, and provide a forum of freedom of speech which is at once loose the bonds of values or certain cultural norms. Third, the idea of developing a curriculum by utilizing information and communication technology as well as encouraging developers literate not only technology, but also able to understand, perceive, and apply power to the significance of the technology. Fourth, curriculum development by utilizing information and communication technology is considered a breakthrough way of working in this digital era AbstrakTujuan dari penulisan ini adalah ingin mengkaji khasanah gagasan pengembangan kurikulum dengan memanfaat kan teknologi informasi dan komunikasi yang diharapkan dapat memberi terobosan mengenai dinamika dan kompleksitas praktik (praxis) pengembangan kurikulum. Hasil kajian menunjukkan. Pertama, pengelolaan proses pengembangan kurikulum yang mencakup aktivitas berbagi gagasan, adu argumen, berkontribusi karya tulis ilmiah, memberi tanggapan, memberi masukan, rasionalitas kebijakan pembuat keputusan, pengolahan data, cara kerja manajemen kurikulum, dan hasil dari pengembangan dapat mendayagunakan teknologi informasi dan komunikasi. Kedua, dengan memanfatkan teknologi informasi dan komunikasi dalam pengembangan kurikulum memiliki beberapa nilai tambah, seperti mudah dalam arti informasi lebih cepat diperoleh, murah dalam arti tidak memerlukan sumber daya yang besar, jangkauan luas dalam arti semua orang dapat terlibat, efisien dan efektif untuk berbagi, dan memberi wadah kebebasan berpendapat yang sekaligus lepas dari ikatan nilai-nilai atau norma budaya tertentu. Ketiga, gagasan pengembangan kurikulum dengan memanfaatkan teknologi informasi dan komunikasi sekaligus mendorong pengembang bukan hanya literate teknologi, tetapi juga mampu memahami, mempersepsi, dan mengaplikasikan arti penting daya guna teknologi. Keempat, pengembangan kurikulum dengan memanfaatkan teknologi informasi dan komunikasi dinilai merupakan terobosan cara kerja di era digital ini


10.2196/16545 ◽  
2020 ◽  
Vol 3 (1) ◽  
pp. e16545 ◽  
Author(s):  
Nataliya Berbyuk Lindström ◽  
Rocío Rodríguez Pozo

Background Sweden is rapidly becoming an increasingly multicultural and digitalized society. Encounters between pediatric nurses and migrant mothers, who are often primary caregivers, are impeded by language problems and cultural differences. To support mothers, doulas, who are women having the same linguistic and cultural backgrounds, serve as cultural bridges in interactions with health care professionals. In addition, information and communication technology (ICT) can potentially be used to manage interactions owing to its accessibility. Objective The objective of this study was to investigate the role of ICT in managing communicative challenges related to language problems and cultural differences in encounters with migrant mothers from the perspectives of Swedish pediatric nurses and doulas. Methods Deep semistructured interviews with five pediatric nurses and four doulas from a migrant-dense urban area in western Sweden were audio recorded, transcribed, and analyzed using thematic content analysis. Results The results showed that ICT contributes to mitigating communicative challenges in interactions by providing opportunities for nurses and migrant mothers to receive distance interpreting via telephones and to themselves interpret using language translation apps. Using images and films from the internet is especially beneficial while discussing complex and culturally sensitive issues to complement or substitute verbal messages. These findings suggest that ICT helps enable migrant mothers to play a more active role in interactions with health care professionals. This has important implications for their involvement in other areas, such as child care, language learning, and integration in Sweden. Conclusions The findings of this study suggest that ICT can be a bridging tool between health care professionals and migrants. The advantages and disadvantages of translation tools should be discussed to ensure that quality communication occurs in health care interactions and that health information is accessible. This study also suggests the development of targeted multimodal digital support, including pictorial and video resources, for pediatric care services.


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