scholarly journals In Silico Method for Sentiment and Emotion Analysis in Medicine Using Social Media (Preprint)

2020 ◽  
Author(s):  
Anne Xuan-Lan Nguyen ◽  
Xuan-Vi Trinh ◽  
Sophia Y. Wang ◽  
Albert Y. Wu
Keyword(s):  
Social Media ◽  
Natural Language ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Free Text ◽  
Emotion Analysis ◽  
Search Terms ◽  
Patient Values ◽  
Ibm Watson ◽  
Medical Subspecialty

BACKGROUND Clinical data present in social media is an underused source of information with great potential to allow for a deeper understanding of patient values, attitudes and preferences. OBJECTIVE We describe a novel and broadly applicable method for sentiment analysis and emotion detection to free text from online medical health forums and the factors to consider during its application. METHODS We mined the full discussion and user information of all posts containing search terms related to a specific medical subspecialty (oculoplastics) from MedHelp, the largest online platform for patient health forums. We employed a variety of data cleaning and processing to define the relevant subset of results and prepare those results for sentiment analysis. We executed sentiment and emotion analysis through IBM Watson Natural Language Understanding service to generate sentiment and emotion scores for the posts and their associated keywords. Keywords were aggregated using natural language processing tools. RESULTS 39 oculoplastics-related search terms resulted in 46,381 eligible posts within 14,329 threads, written by 18,319 users (117 doctors; 18,202 patients) and 201,611 associated keywords. Keywords that occurred ≥500 times in the corpus were used to identify most prominent topics, including specific symptoms, medication and complications. The sentiment and emotion scores of these keywords and eligible posts were further analyzed to provide concrete examples of the methodology’s potential to allow better understanding of patients’ attitudes. CONCLUSIONS This comprehensive report allows physicians and researchers to efficiently mine and perform sentiment analysis on social media to better understand patients’ perspectives and promote patient-centric care. Important factors to be considered during application include evaluating the scope of the search, selecting search terms and understanding their different linguistic usages, and establishing robust selection, filtering and processing criteria for posts and keywords tailored to the results.

scholarly journals Sentiment Analysis Techniques Applied to Raw-Text Data from a Csq-8 Questionnaire about Mindfulness in Times of COVID-19 to Improve Strategy Generation

2021 ◽  
Vol 18 (12) ◽  
pp. 6408
Author(s):  
Mario Jojoa Acosta ◽  
Gema Castillo-Sánchez ◽  
Begonya Garcia-Zapirain ◽  
Isabel de la Torre Díez ◽  
Manuel Franco-Martín
Keyword(s):  
Health Care ◽  
Natural Language Processing ◽  
Natural Language ◽  
Sentiment Analysis ◽  
Transfer Learning ◽  
Language Processing ◽  
Health Care Professionals ◽  
Ground Truth ◽  
Relevant Information ◽  
Free Text

The use of artificial intelligence in health care has grown quickly. In this sense, we present our work related to the application of Natural Language Processing techniques, as a tool to analyze the sentiment perception of users who answered two questions from the CSQ-8 questionnaires with raw Spanish free-text. Their responses are related to mindfulness, which is a novel technique used to control stress and anxiety caused by different factors in daily life. As such, we proposed an online course where this method was applied in order to improve the quality of life of health care professionals in COVID 19 pandemic times. We also carried out an evaluation of the satisfaction level of the participants involved, with a view to establishing strategies to improve future experiences. To automatically perform this task, we used Natural Language Processing (NLP) models such as swivel embedding, neural networks, and transfer learning, so as to classify the inputs into the following three categories: negative, neutral, and positive. Due to the limited amount of data available—86 registers for the first and 68 for the second—transfer learning techniques were required. The length of the text had no limit from the user’s standpoint, and our approach attained a maximum accuracy of 93.02% and 90.53%, respectively, based on ground truth labeled by three experts. Finally, we proposed a complementary analysis, using computer graphic text representation based on word frequency, to help researchers identify relevant information about the opinions with an objective approach to sentiment. The main conclusion drawn from this work is that the application of NLP techniques in small amounts of data using transfer learning is able to obtain enough accuracy in sentiment analysis and text classification stages.

scholarly journals Applying natural language processing and machine learning techniques to patient experience feedback: a systematic review

2021 ◽  
Vol 28 (1) ◽  
pp. e100262
Author(s):  
Mustafa Khanbhai ◽  
Patrick Anyadi ◽  
Joshua Symons ◽  
Kelsey Flott ◽  
Ara Darzi ◽  
...  
Keyword(s):  
Machine Learning ◽  
Systematic Review ◽  
Social Media ◽  
Natural Language Processing ◽  
Natural Language ◽  
Patient Experience ◽  
Language Processing ◽  
Performance Metrics ◽  
Free Text ◽  
Patient Feedback

ObjectivesUnstructured free-text patient feedback contains rich information, and analysing these data manually would require a lot of personnel resources which are not available in most healthcare organisations.To undertake a systematic review of the literature on the use of natural language processing (NLP) and machine learning (ML) to process and analyse free-text patient experience data.MethodsDatabases were systematically searched to identify articles published between January 2000 and December 2019 examining NLP to analyse free-text patient feedback. Due to the heterogeneous nature of the studies, a narrative synthesis was deemed most appropriate. Data related to the study purpose, corpus, methodology, performance metrics and indicators of quality were recorded.ResultsNineteen articles were included. The majority (80%) of studies applied language analysis techniques on patient feedback from social media sites (unsolicited) followed by structured surveys (solicited). Supervised learning was frequently used (n=9), followed by unsupervised (n=6) and semisupervised (n=3). Comments extracted from social media were analysed using an unsupervised approach, and free-text comments held within structured surveys were analysed using a supervised approach. Reported performance metrics included the precision, recall and F-measure, with support vector machine and Naïve Bayes being the best performing ML classifiers.ConclusionNLP and ML have emerged as an important tool for processing unstructured free text. Both supervised and unsupervised approaches have their role depending on the data source. With the advancement of data analysis tools, these techniques may be useful to healthcare organisations to generate insight from the volumes of unstructured free-text data.

Deep Learning Techniques for Polarity Classification in Multimodal Sentiment Analysis

2018 ◽  
Vol 17 (03) ◽  
pp. 883-910 ◽  
Author(s):  
P. D. Mahendhiran ◽  
S. Kannimuthu
Keyword(s):  
Social Media ◽  
Deep Learning ◽  
Natural Language ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Relevant Information ◽  
Neural Net ◽  
Video Information ◽  
Automatic Feature Extraction ◽  
Multimodal Sentiment Analysis

Contemporary research in Multimodal Sentiment Analysis (MSA) using deep learning is becoming popular in Natural Language Processing. Enormous amount of data are obtainable from social media such as Facebook, WhatsApp, YouTube, Twitter and microblogs every day. In order to deal with these large multimodal data, it is difficult to identify the relevant information from social media websites. Hence, there is a need to improve an intellectual MSA. Here, Deep Learning is used to improve the understanding and performance of MSA better. Deep Learning delivers automatic feature extraction and supports to achieve the best performance to enhance the combined model that integrates Linguistic, Acoustic and Video information extraction method. This paper focuses on the various techniques used for classifying the given portion of natural language text, audio and video according to the thoughts, feelings or opinions expressed in it, i.e., whether the general attitude is Neutral, Positive or Negative. From the results, it is perceived that Deep Learning classification algorithm gives better results compared to other machine learning classifiers such as KNN, Naive Bayes, Random Forest, Random Tree and Neural Net model. The proposed MSA in deep learning is to identify sentiment in web videos which conduct the poof-of-concept experiments that proved, in preliminary experiments using the ICT-YouTube dataset, our proposed multimodal system achieves an accuracy of 96.07%.

scholarly journals An Exploration of Impact of COVID 19 on mental health -Analysis of tweets using Natural Language Processing techniques

2020 ◽  
Author(s):  
Sohini Sengupta ◽  
Sareeta Mugde ◽  
Garima Sharma
Keyword(s):  
Mental Health ◽  
Social Media ◽  
Natural Language Processing ◽  
Natural Language ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Gold Mine ◽  
Social Media Platforms ◽  
Processing Techniques

Twitter is one of the world's biggest social media platforms for hosting abundant number of user-generated posts. It is considered as a gold mine of data. Majority of the tweets are public and thereby pullable unlike other social media platforms. In this paper we are analyzing the topics related to mental health that are recently (June, 2020) been discussed on Twitter. Also amidst the on-going pandemic, we are going to find out if covid-19 emerges as one of the factors impacting mental health. Further we are going to do an overall sentiment analysis to better understand the emotions of users.

Coronavirus Pandemic (COVID-19)

2021 ◽  
Vol 17 (2) ◽  
pp. 1-21
Author(s):  
Jalal S. Alowibdi ◽  
Abdulrahman A. Alshdadi ◽  
Ali Daud ◽  
Mohamed M. Dessouky ◽  
Essa Ali Alhazmi
Keyword(s):  
Social Media ◽  
Natural Language Processing ◽  
Natural Language ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Experimental Results ◽  
Mixed Emotions ◽  
Social Media Platforms

People are afraid about COVID-19 and are actively talking about it on social media platforms such as Twitter. People are showing their emotions openly in their tweets on Twitter. It's very important to perform sentiment analysis on these tweets for finding COVID-19's impact on people's lives. Natural language processing, textual processing, computational linguists, and biometrics are applied to perform sentiment analysis to identify and extract the emotions. In this work, sentiment analysis is carried out on a large Twitter dataset of English tweets. Ten emotional themes are investigated. Experimental results show that COVID-19 has spread fear/anxiety, gratitude, happiness and hope, and other mixed emotions among people for different reasons. Specifically, it is observed that positive news from top officials like Trump of chloroquine as cure to COVID-19 has suddenly lowered fear in sentiment, and happiness, gratitude, and hope started to rise. But, once FDA said, chloroquine is not effective cure, fear again started to rise.

scholarly journals Sentiment Analysis for Depression Based on Social Media Post by Using Natural Language Processing

2021 ◽  
pp. 134-139
Author(s):  
G. Neelavathi ◽  
D. Sowmiya ◽  
C. Sharmila ◽  
J. Vaishnavi
Keyword(s):  
Social Media ◽  
Natural Language Processing ◽  
Natural Language ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Rich Source ◽  
Research Center ◽  
Depression Symptoms ◽  
Linguistic Markers

Presently Research Center expresses that, 72% of public uses some sort of social media. More than 300 million individual experiences the depression and despondency, just a small amount of them get sufficient treatment. Discouragement is the main source of incapacity worldwide and almost 800,000 individuals consistently loss their life because of suicide. Suicide is the subsequent driving reason for death among teenagers. Our idea is to suggest solution for this problem. Social Media gives an extraordinary chance to change early depressions, especially in youngsters. Consistently, around 6,000 Tweets are tweeted per second, 350,000 tweets per minute, 500 million tweets each day and around 200 billion tweets each year. By using this rich source of data and information, can efficient model which provides report of person’s depression symptoms will be designed. In this model an algorithm that can examine Tweets Expressing self-assessed negative features by analyzing linguistic markers in social media posts.

Tasks, Approaches, and Avenues of Opinion Mining, Sentiment Analysis, and Emotion Analysis

2021 ◽  
pp. 171-209
Author(s):  
Amira M. Idrees ◽  
Fatma Gamal Eldin ◽  
Amr Mansour Mohsen ◽  
Hesham Ahmed Hassan
Keyword(s):  
Social Media ◽  
Natural Language Processing ◽  
Natural Language ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Potential Benefit ◽  
Opinion Mining ◽  
Product Reviews ◽  
Huge Amount ◽  
Know How

Every successful business aims to know how customers feel about its brands, services, and products. People freely express their views, ideas, sentiments, and opinions on social media for their day-to-day activities, for product reviews, for surveys, and even for their public opinions. This process provides a fortune of valuable resources about the market for any type of business. Unfortunately, it's impossible to manually analyze this massive quantity of information. Sentiment analysis (SA) and opinion mining (OM), as new fields of natural language processing, have the potential benefit of analyzing such a huge amount of data. SA or OM is the computational treatment of opinions, sentiments, and subjectivity of text. This chapter introduces the reader to a survey of different text SA and OM proposed techniques and approaches. The authors discuss in detail various approaches to perform a computational treatment for sentiments and opinions with their strengths and drawbacks.

scholarly journals Public Perception of SARS-CoV-2 Vaccinations on Social Media: Questionnaire and Sentiment Analysis

2021 ◽  
Vol 18 (24) ◽  
pp. 13028
Author(s):  
Charlotte Roe ◽  
Madison Lowe ◽  
Benjamin Williams ◽  
Clare Miller
Keyword(s):  
Social Media ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Public Perception ◽  
Application Programming Interface ◽  
Vaccine Hesitancy ◽  
Analysis Model ◽  
Search Terms ◽  
Machine Learning Approach ◽  
Application Programming

Vaccine hesitancy is an ongoing concern, presenting a major threat to global health. SARS-CoV-2 COVID-19 vaccinations are no exception as misinformation began to circulate on social media early in their development. Twitter’s Application Programming Interface (API) for Python was used to collect 137,781 tweets between 1 July 2021 and 21 July 2021 using 43 search terms relating to COVID-19 vaccines. Tweets were analysed for sentiment using Microsoft Azure (a machine learning approach) and the VADER sentiment analysis model (a lexicon-based approach), where the Natural Language Processing Toolkit (NLTK) assessed whether tweets represented positive, negative or neutral opinions. The majority of tweets were found to be negative in sentiment (53,899), followed by positive (53,071) and neutral (30,811). The negative tweets displayed a higher intensity of sentiment than positive tweets. A questionnaire was distributed and analysis found that individuals with full vaccination histories were less concerned about receiving and were more likely to accept the vaccine. Overall, we determined that this sentiment-based approach is useful to establish levels of vaccine hesitancy in the general public and, alongside the questionnaire, suggests strategies to combat specific concerns and misinformation.

scholarly journals A Sentiment Analysis Tool for Determining the Promotional Success of Fashion Images on Instagram

2017 ◽  
Vol 11 (2) ◽  
pp. 66 ◽  
Author(s):  
Mohamed AbdelFattah ◽  
Dahab Galal ◽  
Nada Hassan ◽  
Doaa Elzanfaly ◽  
Greg Tallent
Keyword(s):  
Social Media ◽  
Natural Language ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Social Value ◽  
High Rate ◽  
Basic Question ◽  
Analysis Tool ◽  
Visual Aesthetics ◽  
The Social

<p>Sentiment Analysis (SA) or Opinion Mining is the process of analysing natural language texts to detect an emotion or a pattern of emotions towards a certain product to make a decision about that product. SA is a topic of text mining, Natural Language Processing (NLP) and web mining disciplines. Research in SA is currently at its peak given the amount of data generated from social media networks. The concept is that consumers are expressing exactly what they need, want and expect from a product but on the other hand the companies don’t have the tools to analyse and understand these feelings to satisfy these consumers accordingly. </p><p>One of the applications that generate a high rate of reactions and sentiments in social networks is Instagram. This study focuses on analysing the reactions generated by the top 50 fashion houses on Instagram given their top 20 images with the highest number of likes. The approach taken in this study is to qualify the visual aesthetics of fashion images and to establish why some succeed on social media more than others. </p><p class="Els-Abstract-text">The basic question asked in this paper is whether there are certain visual aesthetics that appeal more to the user and are therefore more successful on social media than others as determined by a measure we introduce, ‘Social Value’. To do so, a sentiment analysis tool is developed to measure the proposed social value of each image. An input of comments from each image will be processed. Each comment will go through a pre-processing phase; each word will be placed through a lexicon to identify if it is positive or negative. The output of the lexicon is a score value assigned to each comment to identify its degree of positivity, negativity, or it has no effect on the social value. Adding to these results, the number of likes and shares would also be taken into consideration quantifying the image’s value. A cumulative result is then produced to determine the social value of an image.</p>

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