Moderating Effect of Social Support Between Child-care Teachers’ Job Stress and Their Job Burnout

2018 ◽  
Vol 9 (3) ◽  
pp. 215-228
Author(s):  
Hwa Sun Kim
Author(s):  
Fu-Chiang Yang ◽  
Rui-Hsin Kao ◽  
Cheng-Chung Cho

Purpose The purpose of this paper is to examine the causal correlation between the work stress of immigration officers (IOs) and the cross-level effect of social support. Design/methodology/approach A multilevel model was used to analyze the quantitative data obtained from 231 IOs in Taiwan, who served as the research objects. Findings From the results of this study, it was found that a positive significant relationship existed between role conflict and work stress, as well as between work stress and job burnout. Also, cross-level context and moderating effect for the relationship between social support and work stress, as well as between social support, work stress and job burnout were obtained. Originality/value This study only considered IOs in airports and ports. Therefore, it is necessary to determine if other topics of organizational behavior, such as the leadership of supervisors, organizational climate and work values of IOs, have a positive moderating effect. In this regard, it is recommended that a longitudinal study should be conducted in the future.


2019 ◽  
Vol 17 (1) ◽  
pp. 98
Author(s):  
Benita Ruth Ayu Rudianto

Abstract This study examine moderating effect of social support on the relationship between organizational communication and employee performance and also between job stress and employee performance. Results show that social support modify the effect of organizational communication to jo stress. This indicates that family and colleagues support are able to create good communication and mitigate stressful negative effects. In addition, this study also examine moderating effect of job stress on the relatiionship between organizational communication and performance. Results show that job stress mediate the effect organizational communication on employee performance. Effective communication among employees lead to a lower level of stress and thus increase employee performance.. Abstrak Penelitian ini bertujuan untuk menguji pengaruh moderasi dukungan sosial pada hubungan komunikasi organisasi dan stres kerja serta efeknya terhadap kinerja karyawan. Hasil penelitian menunjukan bahwa terdapat pengaruh dukungan sosial sebagai moderator efek komunikasi organisasi terhadap stres kerja. Dukungan yang diterima dari keluarga maupun rekan kerja mampu menciptakan komunikasi yang baik dan dapat menghadapi stres yang dialami. Hasil penelitian ini juga menunjukan bahwa terdapat pengaruh stres kerja sebagai mediator efek komunikasi organisasi terhadap kinerja karyawan. Komunikasi yang berjalan baik antar karyawan pada lingkungan organisasi menyebabkan tingkat stres yang dihadapi karyawan dapat turun sehingga kinerja karyawan meningkat


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