scholarly journals Design Thinking for Promoting Social Innovation in Small Businesses

2021 ◽  
pp. 16-17
Author(s):  
Bashir Saidi
2019 ◽  
Vol 34 (62) ◽  
pp. 82-93
Author(s):  
Joaquim Jose Carvalho Proença ◽  
Fernando Jiménez Sáez

Dynamic capabilities to innovate can be acquired regardless of the size of a company, but this requires that users participating in innovation processes be identified (value proposition segments) and the way organizations interact with these users be understood (processes). Small businesses can innovate with fewer financial and human resources using Customer Discovery, environment scanning, immersion, customer journey mapping, Customer Validation with validation of ideas and solutions in dynamic group sessions, Gamification, Design Thinking and prototyping workshops. The methodology used herein is that of literature review in the areas of process, products and dynamic capabilities innovation of companies. The objective of this research is to explore innovative processes that take into account and involve greater user collaboration that small businesses can exploit, which are targeted at the end user. Innovation does not have to be uncertain or expensive and can be developed through organizational innovation and innovation of collaborative processes with users.


2019 ◽  
Vol 12 (1) ◽  
pp. 23 ◽  
Author(s):  
Carmelina Bevilacqua ◽  
Yapeng Ou ◽  
Pasquale Pizzimenti ◽  
Guglielmo Minervino

This paper investigates how public sector institutions change their form and approach to achieve a socially innovative urban governance. The “Mayor’s Office of New Urban Mechanics” (MONUM) in Boston, Massachusetts (USA) proves a representative case of innovation in the public sector. As a new type of government agency, it is essentially an open innovation lab dedicated to innovative evidence-based policymaking. Following a new dynamic organizational pattern in urban governance, MONUM is conducive to project-oriented social innovation practices and horizontal multi-sectoral collaboration among the three societal sectors: public, private, and civil. Its results suggest that first, the peculiarity of MONUM lies in its hybrid and boundary-blurring nature. Second, new institutional forms that experiment with urban governance can rely on multi-sectoral collaboration. Third, MONUM has experimented with a systemic approach to social innovation following the “design thinking theory.” The MONUM case can contribute to the current debate in Europe on the need to harmonize EU policies for an effective social inclusion by promoting the application of the place-sensitive approach.


2017 ◽  
Vol 20 (6) ◽  
pp. 719-724 ◽  
Author(s):  
Catherine Docherty

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