Corporate Social Responsibility and Employee Performance of Selected  Nigerian Firms: A Structural Model Framework

<p>The research objective was to analyze the role of ethical climate as a foundation for internal Corporate Social Responsibility (CSR) and employee performance. The methodology used is a causal study to test the effect by using a survey of 400 employees Holding of state-owned defense, industry randomly selected nonmanagers. The results showed that ethical climate directs internal CSR activities as a realization of ethical awareness in the environment. Employees have an ethical responsibility to restore the goodness of the company to employees in real terms according to the company's demands in the form of optimal performance. The values, beliefs, and ethical atmosphere felt by employees are the reasons for implementing CSR. Internal CSR raises employees' awareness of the company's care and attention, which in turn increases the moral obligation to work optimally for the common good. Ethical climate is guidance for companies and individuals to be involved in collective efforts that can ensure sustainability. In conclusion, ethical climate has an influence on employee performance through CSR. The practical implication is to develop an ethical climate in the company to strengthen the company's internal CSR orientation. Its value contribution can explain the ethical climate function as a foundation for internal CSR concerning employee’s performance.</p>

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INTERNAL CORPORATE SOCIAL RESPONSIBILITY AND EMPLOYEE PERFORMANCE: A STUDY OF NIGERIA NATIONAL PETROLEUM CORPORATION, (NNPC)

European Journal of Sociology ◽

10.47672/ejs.428 ◽

2020 ◽

Vol 3 (1) ◽

pp. 45-58

Author(s):

Agnes Osita-Njoku ◽

Okechukwu Anyaoha ◽

Odochi Kamalu

Keyword(s):

Corporate Social Responsibility ◽

Social Responsibility ◽

Employee Performance ◽

Simple Random Sampling ◽

Healthcare Services ◽

Policy And Practice ◽

Statistical Tool ◽

Secondary Sources ◽

Corporate Social ◽

The Impact

Purpose: The purpose of this study was to examine the impact of internal corporate social responsibility on employee’s performance in Nigeria National Petroleum Corporation.Methodology: This study was descriptive, to satisfy the objective of the study two hypotheses were formulated. Sample for the study was 301 staff of NNPC. The methodology involved the use of simple random sampling and proportionate stratified sampling techniques. Data was gathered through the questionnaire and secondary sources. The data was presented using simple percentage and tables, while the hypotheses was tested using the chi–square statistical tool. Findings: The findings reveal that the provision of healthcare services have significantly reduced employees’ absenteeism and training of employees has led to employees’ effectiveness in NNPC.Unique Contribution to policy and Practice: The study recommended that organizations should prioritize their social responsibilities to the staff by evolving plans and programmes that are staff oriented. Training of staff should be done constantly to sharpen their knowledge on the job task and that Organizations should evolve policies that allow for periodic health check and evaluation of the staff. The study showed that internal corporate social responsibility is essential in encouraging employee’s performance.

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Corporate social responsibility, job pursuit intention, quality of work life and employee performance: case study from Indonesia controversial industry

Asia-Pacific Journal of Business Administration ◽

10.1108/apjba-09-2019-0189 ◽

2020 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Josua Tarigan ◽

Amelia Rika Sanchia Susanto ◽

Saarce Elsye Hatane ◽

Ferry Jie ◽

Foedjiawati Foedjiawati

Keyword(s):

Corporate Social Responsibility ◽

Social Responsibility ◽

Employee Performance ◽

Work Life ◽

Quality Of Work Life ◽

Content Type ◽

Quality Of Work ◽

Controversial Industries ◽

Corporate Social

PurposeThis paper aims to examine whether companies in Indonesian controversial industries can rely on their corporate social responsibility (CSR) practices to improve potential employees' job pursuit intention, which lead to a higher quality of work life (QWL) and a better performance from their employees.Design/methodology/approachThe target respondents are interns, staff and supervisors of 42 Indonesian listed companies in controversial industries. The data collection method is performed by distributing questionnaires using a seven-point Likert scale. Collected data using partial least squares (PLS) analysis are conducted and tested.FindingsConsistent with the existing result, the authors find out that potential employees have a higher intention to join and accept a job offer from companies with a higher level of CSR practices. Regarding the corporate social responsibility, it is further proven to have a positive effect on employee's quality of work life. More interestingly, the findings of the current study reveal that CSR also affects employee performance (EP), both directly and indirectly, through QWL.Research limitations/implicationsFindings demonstrate that CSR in Indonesian controversial industry represents an important factor for recruiting top employees that lead to the improvement of the employee's quality of work life and performance.Practical implicationsThe findings indicate that enterprises should be more concerned about CSR engagement in attracting new talents, enhancing the quality of work life and cultivating the employee's performance.Originality/valueThis study enhances previous supports and studies on the concept of CSR and human resource management by analyzing the relationship between CSR and employee performance. Previous researches have concentrated their objectives in finding the link between CSR and the financial performance of a company. However, it must be understood that a company's success actually hinges on the performance of one of their greatest assets, the human resources. Additionally, due to the change in generations that will be the job seekers, recruitment strategy to attract job applicants and improve the job pursuit intention (JPI) is now needed more than ever. One of the strategies that Indonesian companies can use to do so is by practicing CSR. Hence, this is the first study in an attempt to observe the overall relationship of the CSR with the job pursuit intention, QWL and EP, especially in the controversial industries. The study will drive companies to intensify their efforts in maintaining good employee performance.

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Corporate social responsibility and employee performance: Mediation role of job satisfaction and affective commitment

Corporate Social Responsibility and Environmental Management ◽

10.1002/csr.1752 ◽

2019 ◽

Cited By ~ 8

Author(s):

Joana S. P. Story ◽

Filipa Castanheira

Keyword(s):

Job Satisfaction ◽

Corporate Social Responsibility ◽

Social Responsibility ◽

Affective Commitment ◽

Employee Performance ◽

Corporate Social

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The impact of corporate social responsibility on employee performance and cost

Review of Accounting and Finance ◽

10.1108/raf-03-2014-0025 ◽

2015 ◽

Vol 14 (3) ◽

pp. 262-284 ◽

Cited By ~ 24

Author(s):

Li Sun ◽

T. Robert Yu

Keyword(s):

Corporate Social Responsibility ◽

Social Responsibility ◽

Employee Performance ◽

Labor Cost ◽

Ordinary Least Squares ◽

Least Squares Regression ◽

Socially Responsible ◽

Content Type ◽

Corporate Social ◽

The Impact

Purpose – The purpose of our paper is to empirically examine the conjectures, which prior literature suggests, that employees work more productively in socially responsible companies and employees are willing to work for less when they work for these companies. Design/methodology/approach – This study uses ordinary least squares regression to examine the relationship between corporate social responsibility (CSR) and employee performance and between CSR and employee cost. Further, 2SLS is used to address the endogeneity issue. Findings – The results indicate a positive relation between CSR and employee performance, suggesting that employees in socially responsible companies generate better operating performance than their peers in less socially responsible companies. Findings also reveal that socially responsible companies incur higher labor cost. Research limitations/implications – First, the CSR ratings constructed by KLD Inc. are an approximate measure of CSR performance. Better CSR measures may yield stronger results. Additionally, the sample firms in our study are relatively large firms. Caution needs be exercised when readers generalize these conclusions. Finally, this sample only consists of public firms. Whether these conclusions hold in private firms remains unknown. The above issues can be investigated in future studies. Practical implications – The findings of our study should interest managers who contemplate engaging in socially responsible activities, investors and financial analysts who assess firm performance and policymakers who design and implement guidelines on CSR programs. Originality/value – This is the first paper that directly tests the association between CSR and employee performance and cost. Thus, this study contributes to the CSR literature by offering evidence to show a positive effect of CSR on employee performance. It also contributes to the management accounting literature.

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Consumers’ Perspectives and Behaviors towards Corporate Social Responsibility—A Cross-Cultural Study

Sustainability ◽

10.3390/su14020615 ◽

2022 ◽

Vol 14 (2) ◽

pp. 615

Author(s):

Yi Hsu ◽

Thi Hong Gam Bui

Keyword(s):

Corporate Social Responsibility ◽

Social Responsibility ◽

Purchase Intention ◽

Structural Model ◽

Positive Influence ◽

Brand Reputation ◽

Cross Cultural Study ◽

And Behaviors ◽

Corporate Social ◽

The Impact

This study measured consumers’ perspectives and behaviors with respect to corporate social responsibility (CSR). Specifically, we explored the components of CSR, including CSR aimed towards the environment, society, customers, employees, suppliers, and shareholders. We also examined the impact of CSR practices on brand attitude and purchase intention. The study surveyed 616 consumers across three locations, with detailed questionnaires in four languages. A total of 564 samples (186 from Vietnam, 189 from Indonesia, and 189 from Taiwan) qualified for data analysis. Additionally, statistics software including LISREL 8.8, STATISTICA 10, and MINITAB 19 were utilized to evaluate our hypotheses and construct a structural model. The results indicated that the consumers across the three areas were not concerned about CSR aimed towards shareholders, while all consumers considered CSR aimed towards themselves. Vietnamese customers prioritized a company’s care for its employees, while both Indonesian and Taiwanese consumers concentrated on the environment and society. In addition, suppliers’ benefits and rights attracted Indonesians’ attention. Furthermore, CSR had a positive significant impact on brand reputation in all three cultures. However, while CSR had a positive influence on customer purchase intention in Indonesia and Taiwan, it did not in Vietnam.

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