THE NETWORK MODEL OF BUSINESS PROCESSES OF THE IT PROVIDER

2017 ◽  
pp. 100-107
Author(s):  
Alexey Sergeyevich Dobrynin ◽  
Alexander Sergeyevich Koynov ◽  
Stanislav Matveevich Kulakov
Keyword(s):  
Network Model ◽  
Business Process ◽  
Best Management Practices ◽  
Process Model ◽  
Business Processes ◽  
Service Providers ◽  
Assessment System ◽  
High Tech ◽  
Business Process Model ◽  
Wide Range

The subject of the research is to improve the efficiency of business processes for various industries (for example, IT service provision). Constant involvement in the competition is forcing service providers and high-tech product manufacturers to optimize internal and external processes to achieve the desired result. The market information and other services need to obtain an integrated toolkit that allows to perform analysis of existing processes and their metrics and make management decisions. The paper focuses on variable procedural model or network model of the business process as one of the components of the assessment system and the possibility to improve the efficiency of enterprises and organizations. The main actively applied research methods are the system analysis of the elements of set theory and graph theory. Illustration of a business process model has been made with the assistance of a methodological framework of the best management practices in the IT sector. The following developing effective technologies of software systems have also been used: relational databases, object-oriented programming, and unit testing. The novelty of the research is to develop a changeable business process model, which if necessary can be adjusted for a particular subject area. The essence of the elements of the variable model is reflected in the possibility of a flexible dynamic binding of certain roles or assets to the processes of the network schedule or procedures. Thus, the proposed model is sufficiently versatile, which allows using it in a wide range of applications and systems for performance improvement with a comprehensive assessment of costs and resources.

scholarly journals Pengujian Unit Plugin Pemberian Anotasi Efek Secara Semantik pada Proses Bisnis BPMN

2021 ◽  
Vol 6 (3) ◽  
pp. 170
Author(s):  
Hilman Nuril Hadi
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Models ◽  
Unit Testing ◽  
Business Process Model ◽  
Testing Technique ◽  
Modeling Tools ◽  
Path Testing ◽  
Future Business

Business process model was created to make it easier for business process stakeholders to communicate and discuss the structure of the process more effectively and efficiently. Business process models can also be business artifacts and media that can be analyzed further to improve and maintain organizational competitiveness. To analyze business processes in a structured manner, the effect/results of the execution of business processes will be one of the important information. The effect/result of the execution of certain activities or a business process as a whole are useful for managing business processes, including for improvements related to future business processes. This effect annotation approach needs to be supported by business process modeling tools to assist business analysts in managing business processes properly. In previous research, the author has developed a plugin that supports business analysts to describe the effects semantically attached to activities in the Business Process Model and Notation (BPMN) business process model. In this paper, the author describes the unit testing process and its results on the plugin of semantic effect annotation that have been developed. Unit testing was carried out using the basic path testing technique and has obtained three test paths. The results of unit test for plugin are also described in this paper.

scholarly journals Business Process Models in the Context of Predictive Process Monitoring

2021 ◽  
Vol 28 (1) ◽  
pp. 39-46
Author(s):  
Florian Spree
Keyword(s):  
Process Monitoring ◽  
Business Process ◽  
Process Model ◽  
Academic Research ◽  
Research Area ◽  
Process Models ◽  
Business Process Model ◽  
Business Process Models ◽  
Wide Range ◽  
Predictive Process

Predictive process monitoring is a subject of growing interest in academic research. As a result, an increased number of papers on this topic have been published. Due to the high complexity in this research area a wide range of different experimental setups and methods have been applied which makes it very difficult to reliably compare research results. This paper's objective is to investigate how business process models and their characteristics are used during experimental setups and how they can contribute to academic research. First, a literature review is conducted to analyze and discuss the awareness of business process models in experimental setups. Secondly, the paper discusses identified research problems and proposes the concept of a web-based business process model metric suite and the idea of ranked metrics. Through a metric suite researchers and practitioners can automatically evaluate business process model characteristics in their future work. Further, a contextualization of metrics by introducing a ranking of characteristics can potentially indicate how the outcome of experimental setups will be. Hence, the paper's work demonstrates the importance of business process models and their characteristics in the context of predictive process monitoring and proposes the concept of a tool approach and ranking to reliably evaluate business process models characteristics.

scholarly journals Collaborative method to maintain business process models updated

2014 ◽  
Vol 11 (2) ◽  
pp. 461-480 ◽  
Author(s):  
Nuno Castela ◽  
Paulo Dias ◽  
Marielba Zacarias ◽  
José Tribolet
Keyword(s):  
Case Studies ◽  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Models ◽  
Organizational Environment ◽  
Business Process Model ◽  
Business Process Models ◽  
Definition Of ◽  
Over Time

Business process models are often forgotten after their creation and its representation is not usually updated. This appears to be negative as processes evolve over time. This paper discusses the issue of business process models maintenance through the definition of a collaborative method that creates interaction contexts enabling business actors to discuss about business processes, sharing business knowledge. The collaboration method extends the discussion about existing process representations to all stakeholders promoting their update. This collaborative method contributes to improve business process models, allowing updates based in change proposals and discussions, using a groupware tool that was developed. Four case studies were developed in real organizational environment. We came to the conclusion that the defined method and the developed tool can help organizations to maintain a business process model updated based on the inputs and consequent discussions taken by the organizational actors who participate in the processes.

scholarly journals A Business Process Model for IT Management Based on Enterprise Architecture

2014 ◽  
Vol 17 (2) ◽  
Author(s):  
Jonas Montilva ◽  
Judith Barrios ◽  
Isabel Besembel ◽  
William Montilva
Keyword(s):  
Business Process ◽  
Process Model ◽  
Information Technologies ◽  
Enterprise Architecture ◽  
Business Processes ◽  
It Management ◽  
Business Process Model ◽  
Business Alignment ◽  
Management Processes ◽  
Key Factor

The successful application of Information Technologies (IT) in an organization depends on the business processes used for managing such technologies. It is widely recognized that the use of the Enterprise Architecture (EA) practice for organizing these technologies into a framework is a key factor for achieving a better IT - business alignment. This article presents a business process model for the IT Management that can be used in medium and large organizations as a framework for modelling and analysing their IT management processes. The main difference between the described model and others found in the literature is that our model places EA concept at the centre of the organization of IT Management activities. It provides a better definition, organization and comprehension of the essential and support IT management activities. The described model is being used in several organizations as a referential framework to improve their current IT Management processes.

scholarly journals Análisis de BPMN como herramienta integral para el Modelado de Procesos de Negocio [Analysis of BPMN as Integral Tool for Business Process Modeling]

2014 ◽  
Author(s):  
Juan Federico Gómez Estupiñán
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Necessary Condition ◽  
Business Process Model ◽  
Advantages And Disadvantages ◽  
El Sistema ◽  
Acquisition Management

Resumen El objetivo del artículo es caracterizar el estándar Business Process Model and Notation BPMN, como herramienta gráfica para el modelado de los procesos de negocio de una organización, y realizar un análisis crítico de las posibilidades que ofrece, identificando sus ventajas y desventajas para representar adecuadamente aspectos como actores, actividades, eventos, flujos de trabajo, controles y recursos entre otros. Para verificar la funcionalidad que ofrece BPMN, se usó como caso de estudio ‘Alquiler de Vehículos’, que incluye los procesos básicos de compra, gestión, alquiler y venta de vehículo. Se encontró que la versión BPMN 2.0, incluye un conjunto de prestaciones adicionales que permiten modelar en forma completa y precisa los procesos de negocio, condición necesaria para que a partir de estos modelos se pueda implementar correctamente el sistema de gestión de procesos de negocio, utilizando una herramienta válida para tal fin. Se concluye que BPMN es una herramienta sencilla, fácil de comprender, pero con una gran potencialidad para el modelado de procesos de cualquier tipo de organización. Palabras Clave: Business Process Management BPM, Business Process Model and Notation BPMN, Alquiler de Vehículos, Business Process Management Suite BPMS.   Abstract The aim of this paper is to describe the standard Business Process Model and Notation BPMN, graphic tool for modeling business processes of an organization, and critical analysis of the possibilities, identifying advantages and disadvantages to adequately represent aspects as actors, activities, events, workflows, controls and resources among others. To verify the functionality offered BPMN, is used as a case study ‘Rent a Car’, which includes the basic processes of acquisition, management, leasing and sale of vehicle. We found that this standard, particularly BPMN version 2.0, includes a set of additional features that allow you to model a complete and accurate business processes, necessary condition for that since these models are able to successfully implement the business process management system, using a valid tool for this purpose. We conclude that BPMN is a simple tool, easy to understand, but with a great potential for modeling processes of any type of organization. Keywords: Business Process Management BPM, Business Process Model and Notation BPMN, Rent a Car, Business Process Management Suite BPMS.

On the Rim Between Business Processes and Software Systems

2019 ◽  
pp. 170-196 ◽  
Author(s):  
Maria Estrela Ferreira da Cruz ◽  
Ricardo J. Machado ◽  
Maribel Yasmina Santos
Keyword(s):  
Software Development ◽  
Business Process ◽  
Process Model ◽  
Process Management ◽  
Business Processes ◽  
Process Models ◽  
Software Systems ◽  
Business Process Model ◽  
Constant Change ◽  
Development Processes

The constant change and rising complexity of organizations, mainly due to the transforming nature of their business processes, has driven the increase of interest in business process management by organizations. It is recognized that knowing business processes can help to ensure that the software under development will meet the business needs. Some of software development processes (like unified process) already refer to business process modeling as a first effort in the software development process. A business process model usually is created under the supervision, clarification, approval, and validation of the business stakeholders. Thus, a business process model is a proper representation of the reality (as is or to be), having lots of useful information that can be used in the development of the software system that will support the business. The chapter uses the information existing in business process models to derive software models specially focused in generating a data model.

An Extension of Business Process Model and Notation for Security Risk Management

2015 ◽  
pp. 897-919
Author(s):  
Olga Altuhhov ◽  
Raimundas Matulevičius ◽  
Naved Ahmed
Keyword(s):  
Risk Management ◽  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Domain Model ◽  
Security Model ◽  
Business Process Model ◽  
Security Risk ◽  
Secure Information ◽  
Security Risk Management

Business process modelling is one of the major aspects in the modern information system development. Recently business process model and notation (BPMN) has become a standard technique to support this activity. Typically the BPMN notations are used to understand enterprise's business processes. However, limited work exists regarding how security concerns are addressed during the management of the business processes. This is a problem, since both business processes and security should be understood in parallel to support a development of the secure information systems. In the previous work we have analysed BPMN with respect to the domain model of the IS security risk management (ISSRM) and showed how the language constructs could be aligned to the concepts of the ISSRM domain model. In this paper the authors propose the BPMN extensions for security risk management based on the BPMN alignment to the ISSRM concepts. We illustrate how the extended BPMN could express assets, risks and risk treatment on few running examples related to the Internet store regarding the asset confidentiality, integrity and availability. Our proposal would allow system analysts to understand how to develop security requirements to secure important assets defined through business processes. The paper opens the possibility for business and security model interoperability and the model transformation between several modelling approaches (if these both are aligned to the ISSRM domain model).

scholarly journals How high-tech entrepreneurs bricole the evolution of business process management for their activities

2015 ◽  
Vol 21 (1) ◽  
pp. 152-171 ◽  
Author(s):  
Severine LeLoarne ◽  
Adnane Maalaoui
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Radical Innovation ◽  
Incremental Innovation ◽  
High Tech ◽  
Critical Approach ◽  
Content Type

Purpose – The purpose of this paper is to focus on how entrepreneurs anticipate and change their company’s business process management after developing a radical innovation. The paper is based on a critical approach to business process modelling (BPM) that posits that – in spite of all the claims, guides and tools that companies employ to help them modelise their processes – business processes are developed and improved (or at least changed) by individuals who negotiate, anticipate and compromise to make these changes occur. Thus, BPM is more a matter of “bricolage” (Levi-Strauss) than an established and defined plan. Based on this position, the paper analyses how a business process model emerges in the early phases of a high-tech new venture when the entrepreneur lacks a valid template to form a conceptual representation of the firm’s business processes. Design/methodology/approach – The authors adopt a perspective based on the concept of bricolage. By analysing and comparing the discourse of 40 entrepreneurs – involved in an activity based on a radical innovation and 20 involved in an activity based on a more incremental concept – the authors are able to answer the two research questions. Findings – Entrepreneurs who develop a new activity based on any radical or incremental innovation generally base the BPM of their company and the evolution of this process on existing models. However, BPM generally differs based on the nature of the innovation. Thus, entrepreneurs who develop a new activity based on a radical innovation do not design a single BPM for their company but a portfolio of BPMs. The process by which such entrepreneurs develop such a portfolio is mainly conducted in a step-by-step and iterative approach that utilises “whatever is at hand” (Levi-Strauss, 1966). Originality/value – First, this study extends existing methods for and approaches to considering BPM. Second, this research partly answers the call for integration among different theoretical backgrounds and approaches that consider BPM.

BUSINESS PROCESS MODEL AND NOTATION (BPMN) DONAT MADU CIHANJUANG

2018 ◽  
Vol 1 (1) ◽  
pp. 1-8
Author(s):  
Deni Heryanto ◽  
Vemy Suci Asih
Keyword(s):  
Modeling And Simulation ◽  
Process Improvement ◽  
Business Process ◽  
Process Modeling ◽  
Process Model ◽  
Business Processes ◽  
Problem Analysis ◽  
Business Process Model ◽  
Literature Study ◽  
New Business

This paper discusses the business process modeling at Donat Madu Cihanjuang, the purpose of this research is to model the business process using BPMN to improve in terms of service for consumers, starting from literature study and data collection through interview. Further modeling and simulation of current business processes using BPMN, problem analysis, modeling and simulation of proposed business processes and comparison of results. The method used is Business Process Improvement (BPI) approach. The results obtained are proposed modeling new business processes in improving services to customers (consumers).

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