STROOP PERFORMANCE AND DIFFICULTIES OF OLDER ADULTS USING AUTOMATIC TELLER MACHINES

2007 ◽  
Vol 105 (7) ◽  
pp. 923
Author(s):  
TAKAHIRO SEKIGUCHI
Author(s):  
Chin Chin Lee ◽  
Jessica D'Agostini ◽  
Sara J. Czaja ◽  
Joseph Sharit

Older adults frequently have difficulty when attempting to use various forms of technology such as computers or automatic teller machines. This study evaluated the usability of telephone answering machines for older adults. Initially, a task analysis of four commonly used answering machines was performed to identify the subtasks involved in using an answering machine. A questionnaire was then developed which assessed usage patterns and usability issues associated with answering machines. This questionnaire was administered to a sample of 68 people aged 65+ yrs. and 50 people aged 20 — 30 yrs. The data indicated that most older people own answering machines and perceive them as useful. There were, however, some age differences in aspects of usability. The older adults were more likely to have difficulty understanding messages than the younger people and to perceive the messages as distorted. Further, the older people reported that they have difficulty replaying messages and accessing messages remotely. The results also indicated that older people with hearing impairments were more likely to have problems with message distortion than those without hearing impairments. Overall, the data suggest features of answering machines which affect the usability of this technology for older age groups. Data is currently being collected regarding the ability of a sample of older people to perform a common set of tasks using two different answering machines. The results from the research are being used to develop recommendations for improving the design of telephone answering machines for people of all age groups.


Author(s):  
Brian A. Jamieson ◽  
Elizabeth F. Cabrera ◽  
Sherry E. Mead ◽  
Gabriel K. Rousseau

The purpose of the present study was to assess the benefits of providing on-line training for an automatic teller machine (ATM). An ATM simulator was developed for the study, and older adults (65-80) served as the subjects. Subjects were assigned to one of two conditions. Half of the subjects were given a written description of how the ATM worked. The other half went through an on-line tutorial, which showed them how to perform transactions on the simulator. After performing 30 transactions on the simulator, subjects were transferred to a new ATM simulator that was topographically different. The subjects who received the on-line tutorial performed more transactions correctly during acquisition, and were better able to transfer their skills to a different ATM simulator and to novel transactions.


2009 ◽  
Vol 29 (2) ◽  
pp. 309-325 ◽  
Author(s):  
KARIN SLEGERS ◽  
MARTIN P. J. VAN BOXTEL ◽  
JELLE JOLLES

ABSTRACTOlder adults experience more problems than younger people when using everyday technological devices such as personal computers, automatic teller machines and microwave ovens. Such problems may have serious consequences for the autonomy of older adults since the ability to use technology is becoming essential in everyday life. One potential cause of these difficulties is age-related decline of cognitive functions. To test the role of cognitive abilities in performing technological tasks, we designed the Technological Transfer Test (TTT). This new and ecologically valid test comprises eight technological tasks that are common in modern life (operating a CD player, a telephone, an ATM, a train-ticket vending machine, a microwave-oven, an alarm clock, a smart card charging device and a telephone voice menu). The TTT and a comprehensive battery of cognitive tests were administered to 236 healthy adults aged 64–75 years on two separate occasions. The results demonstrated that the performance time for five of the eight tasks was predicted by cognitive abilities. The exact cognitive functions affecting technological performance varied by the technological task. Among several measures and components of cognition, the speed of information processing and cognitive flexibility had the greatest predictive power. The results imply that age-related cognitive decline has a profound effect on the interaction between older adults and technological appliances.


Author(s):  
Wendy A. Rogers ◽  
D. Kristen Gilbert

The present study investigated the usage of Automatic Teller Machines (ATMs) by older adults. We conducted 100 telephone interviews of older adults wherein we queried subjects about their frequency of ATM usage. From this pool of individuals we chose eight frequent users and eight intermediate users to participate in an in-depth structured interview. The phone and structured interviews provided detailed information about usage patterns and general ATM knowledge of older adults. The interviewing technique provided insight into the concerns of older adults and the problems they encounter when using ATM technology. The results of this study provide information relevant to design and training for ATMs. Although the data are derived from a sample of older adults, any improvements of design, safety, or training will be beneficial to the population of users as a whole.


Author(s):  
Wendy A. Rogers ◽  
Arthur D. Fisk ◽  
Sherry E. Mead ◽  
Neff Walker ◽  
Elizabeth Fraser Cabrera

2018 ◽  
Vol 7 (3.20) ◽  
pp. 50 ◽  
Author(s):  
Murtaja Ali Saare ◽  
Azham Hussain ◽  
. .

Recently, most of the previous studies focused on technology use and adoption among adults.  However, few studies have been conducted on older adults. More specifically the emphasis is on the problems in different areas i.e. health care, housing, education, employment, and product design.  Therefore, in this study, a systematic literature is taken into account where it includes multiple databases with a cut-off starting point of 2007 to 2017 that empirically examined predictors of successful aging of older adults to investigate current empirical studies. This study found that the use technology such as automatic teller machines (ATM) or VCRs are the predictor of use of computers. Moreover, older adults are likely to adopt to new technology when they recognize potential benefits. It is expected that the consolidated literature will serves as a guideline for future studies.  


2019 ◽  
Vol 42 ◽  
Author(s):  
Colleen M. Kelley ◽  
Larry L. Jacoby

Abstract Cognitive control constrains retrieval processing and so restricts what comes to mind as input to the attribution system. We review evidence that older adults, patients with Alzheimer's disease, and people with traumatic brain injury exert less cognitive control during retrieval, and so are susceptible to memory misattributions in the form of dramatic levels of false remembering.


2019 ◽  
Vol 62 (5) ◽  
pp. 1258-1277 ◽  
Author(s):  
Megan K. MacPherson

PurposeThe aim of this study was to determine the impact of cognitive load imposed by a speech production task on the speech motor performance of healthy older and younger adults. Response inhibition, selective attention, and working memory were the primary cognitive processes of interest.MethodTwelve healthy older and 12 healthy younger adults produced multiple repetitions of 4 sentences containing an embedded Stroop task in 2 cognitive load conditions: congruent and incongruent. The incongruent condition, which required participants to suppress orthographic information to say the font colors in which color words were written, represented an increase in cognitive load relative to the congruent condition in which word text and font color matched. Kinematic measures of articulatory coordination variability and movement duration as well as a behavioral measure of sentence production accuracy were compared between groups and conditions and across 3 sentence segments (pre-, during-, and post-Stroop).ResultsIncreased cognitive load in the incongruent condition was associated with increased articulatory coordination variability and movement duration, compared to the congruent Stroop condition, for both age groups. Overall, the effect of increased cognitive load was greater for older adults than younger adults and was greatest in the portion of the sentence in which cognitive load was manipulated (during-Stroop), followed by the pre-Stroop segment. Sentence production accuracy was reduced for older adults in the incongruent condition.ConclusionsIncreased cognitive load involving response inhibition, selective attention, and working memory processes within a speech production task disrupted both the stability and timing with which speech was produced by both age groups. Older adults' speech motor performance may have been more affected due to age-related changes in cognitive and motoric functions that result in altered motor cognition.


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