Stress, Role Ambiguity, and Role Conflict

1984 ◽  
Vol 55 (3) ◽  
pp. 747-753 ◽  
Author(s):  
John K. Stout ◽  
Jody L. Posner
Keyword(s):  
Mental Health ◽  
Job Satisfaction ◽  
Mental Retardation ◽  
Role Conflict ◽  
Role Ambiguity ◽  
Direct Service ◽  
Service Workers ◽  
Potential Moderator

The purposes of the study were to determine the relationships between stress, role ambiguity, and role conflict and to correlate these measures with job satisfaction. Direct service workers ( n = 138) in mental health, mental retardation, and physical restoration facilities participated. All variables were significantly intercorrelated. Highest correlations were between stress, role ambiguity, and job satisfaction. Role conflict was not significantly correlated with job satisfaction when stress and role ambiguity were partialed out. Leaders' structuring behaviors should be studied as a potential moderator of stress and role ambiguity.

scholarly journals Four Wellbeing Patterns and their Antecedents in Millennials at Work

2018 ◽  
Vol 16 (1) ◽  
pp. 25 ◽  
Author(s):  
Tariku Abdi ◽  
José Peiró ◽  
Yarid Ayala ◽  
Salvatore Zappalà
Keyword(s):  
Mental Health ◽  
Job Satisfaction ◽  
Cluster Analysis ◽  
Discriminant Analysis ◽  
Role Conflict ◽  
Role Ambiguity ◽  
Analysis Procedure ◽  
Role Overload

Literature suggests that job satisfaction and health are related to each other in a synergic way. However, this might not always be the case, and they may present misaligned relationships. Considering job satisfaction and mental health as indicators of wellbeing at work, we aim to identify four patterns (i.e., satisfied-healthy, unsatisfied-unhealthy, satisfied-unhealthy, and unsatisfied-healthy) and some of their antecedents. In a sample of 783 young Spanish employees, a two-step cluster analysis procedure showed that the unsatisfied-unhealthy pattern was the most frequent (33%), followed by unsatisfied-healthy (26.6%), satisfied-unhealthy (24.8%) and, finally, the satisfied-healthy pattern (14.3%). Moreover, as hypothesized, discriminant analysis suggests that higher levels of job importance and lower levels of role ambiguity mainly differentiate the satisfied-healthy pattern, whereas overqualification and role overload differentiate, respectively, the unsatisfied-healthy and satisfied-unhealthy patterns. Contrary to our expectations, role conflict also characterizes the satisfied-unhealthy pattern. We discuss the practical and theoretical implications of these findings.

Comparison of Two Measures of Burnout

1983 ◽  
Vol 53 (1) ◽  
pp. 283-289 ◽  
Author(s):  
John K. Stout ◽  
John M. Williams
Keyword(s):  
Mental Health ◽  
Job Satisfaction ◽  
Maslach Burnout Inventory ◽  
Health Problems ◽  
Future Research ◽  
Direct Service ◽  
Moderator Variables ◽  
Service Workers ◽  
Two Measures ◽  
Criterion Variables

The purposes of the study were to determine the correlations between scores on the Maslach Burnout Inventory and the Tedium Measure and to correlate these measures with job satisfaction and health problems. These relationships might suggest which one of these two leading measures of burnout has the greatest utility in future research. 78 direct service workers in mental health and mental retardation settings participated. Tedium correlated significantly with the six burnout subscales. It also correlated significantly with job satisfaction and health problems. Only the emotional exhaustion intensity sub-scale of the Maslach inventory correlated significantly with job satisfaction and health problems. The Tedium Measure is an economical instrument for measuring burnout and has significant correlations with criterion variables. The Maslach scales may be more useful in investigating patterns as well as stages of burnout and in situations involving interactions with moderator variables.

Role ambiguity, role conflict, and job satisfaction of dietitians

1982 ◽  
Vol 81 (5) ◽  
pp. 559-562
Author(s):  
Clair Agriesti-Johnson ◽  
Elizabeth Miles
Keyword(s):  
Job Satisfaction ◽  
Role Conflict ◽  
Role Ambiguity

scholarly journals The effect of role ambiguity and role conflict on job performance in the hotel industry: the mediating effect of job satisfaction

2021 ◽  
Vol 17 (1) ◽  
pp. 45-58
Author(s):  
Engin Unguren ◽  
◽  
Serdar Arslan ◽  
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Role Conflict ◽  
Structural Equation ◽  
Role Ambiguity ◽  
Mediating Effect ◽  
Stress Factors ◽  
Equation Modeling ◽  
Future Research ◽  
Hotel Employees

Accommodation businesses are stressful workplaces due to their dynamic and demanding work environment. Role ambiguity and role conflict are major stress factors for hotel employees, causing low levels of satisfaction and performance and high levels of turnover. The main purpose of this study was to explore the mediating effect of job satisfaction on the relationship between role conflict, role ambiguity, and job performance. The data was collected through fully structured questionnaires from employees working in 3, 4 and 5 star hotels in Alanya, one of the leading tourism destinations in Turkey. The data was analyzed via structural equation modeling. The results revealed that both role conflict and role ambiguity have direct negative influences on job performance and job satisfaction for hotel employees. Moreover, it was also proved that job satisfaction mediates the effect of role conflict and role ambiguity on job performance. In line with the findings, theoretical and managerial implications, contributions, limitations, and future research directions were discussed. It was implied that role stress factors must be addressed seriously by hotel managers in order to increase job performance.

scholarly journals Turnover Intention in Public Accountant Firms of East Java

2019 ◽  
Vol 3 (2) ◽  
pp. 123
Author(s):  
I Putu Hendra Setiawan ◽  
Nurkholis Nurkholis ◽  
Bambang Hariadi
Keyword(s):  
Job Satisfaction ◽  
Role Conflict ◽  
Turnover Intention ◽  
Role Ambiguity ◽  
Positive Influence ◽  
Mediation Effect ◽  
Pay Satisfaction ◽  
Public Accounting ◽  
Accounting Firms ◽  
Public Accountant

This research aims to investigate empirically the influence of pay satisfaction, role conflict and role ambiguity on auditor turnover intention, which are mediated by job satisfaction. A number of 168 auditors who work for Public Accounting Firms in East Java participated in this research. The data is analyzed using PLS (Partial Least Squares). The result shows that pay satisfaction positively influences job satisfaction and negatively influences auditors’ turnover intention. Role conflict does not have any direct influence to job satisfaction but has a direct positive influence toward turnover intention. Role Ambiguity positively influences job satisfaction and negatively influences auditors’ turnover intention. Besides, this research also reveals that job satisfaction has a partial mediation effect between pay satisfaction and auditors’ turnover intention and has a full mediation effect between role ambiguity and auditors’ turnover intention, but it has no mediation effect between role conflict and auditors’ turnover intention.

Comparative Analysis of the Influence of Stress-Related Variables on Adaptation to a New Work Setting

1988 ◽  
Vol 63 (3) ◽  
pp. 767-777 ◽  
Author(s):  
Jan Zahrly ◽  
Henry Tosi
Keyword(s):  
Job Satisfaction ◽  
Comparative Analysis ◽  
Role Conflict ◽  
Emotional Exhaustion ◽  
Role Ambiguity ◽  
Predictor Variables ◽  
Work Setting ◽  
New Work ◽  
Mode Of Entry ◽  
Baseline Predictor

The incremental effects of stress-related variables on adaptation to a new work setting were compared after 4 and 8 mo. Adaptation to the new work setting was assessed by job satisfaction and emotional exhaustion. Baseline predictor variables were shift, mode of entry (individual or group), job variety, and level of skills used by the organization. Stress-related predictor variables were role conflict, role ambiguity, and perceived symptoms of stress. Subjects were 80 employees at a new manufacturing facility. Comparative analysis indicated that role conflict was a significant factor in the prediction of job satisfaction and emotional exhaustion; symptoms of stress influenced emotional exhaustion. Role ambiguity was a poor predictor of job satisfaction and emotional exhaustion.

Organizational Change, Stress and Job Satisfaction: Three Empirically Derived Models

1995 ◽  
Vol 39 (13) ◽  
pp. 859-863
Author(s):  
Alandria G. Saifer ◽  
Jeffery J. VanderWielen ◽  
Delbert M. Nebeker
Keyword(s):  
Job Satisfaction ◽  
Organizational Change ◽  
Role Conflict ◽  
Role Ambiguity ◽  
Geographical Location ◽  
Decision Making Process ◽  
The Public ◽  
The People ◽  
Path Analyses ◽  
Widespread Phenomenon

Organizational change is a widespread phenomenon; whether it be downsizing, restructuring, or a change in geographical location, changes affect the people involved in many ways. This research is aimed at assessing how such changes affect the members of organizations in both the private and the public sector. This information was collected from those at the top level who may have had a hand in the decision-making process and the planning of the change, as well as from those who work in the changing environment. A model of organizational change and stress is proposed and empirically investigated. Role conflict, role ambiguity, job satisfaction, expected value of change and their impact on stress was explored in five organizations undergoing different degrees of organizational change. Multiple regression and path analyses identified three alternative models.

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