Does Emotional Value Play a Role in the Relationship between Risk and Loyalty?

Abstract Although perceived value is considered essential in any marketing activity, the role it plays regarding the relationship between perceived risk and loyalty in the context of organizational markets is not thoroughly considered. Therefore, this paper addresses the aforementioned issues in the context of the small and medium size enterprise market in Romania. From a sample of 229 entities, data were collected and analysed using structural equation modelling techniques. Results confirmed that different relationships are established between functional or financial risk and emotional value on the one hand, and emotional value and loyalty on the other hand. Discussions of the results integrate main findings with other studies that partially or tangentially study the connections between emotional value, risk and loyalty. The paper end with a brief limitations and avenues for future research.

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The Creative Self-Concept as a Mediator Between Openness to Experience and Creative Behaviour

Creativity Theories – Research – Applications ◽

10.1515/ctra-2016-0024 ◽

2016 ◽

Vol 3 (2) ◽

pp. 408-417 ◽

Cited By ~ 5

Author(s):

Bin-Bin Chen

Keyword(s):

Structural Equation ◽

Openness To Experience ◽

Self Report ◽

Mediation Effect ◽

Self Concept ◽

Future Research ◽

Equation Modelling ◽

Creative Behaviour ◽

Creative Self ◽

The Relationship

AbstractThis study examined the mediation effect of creative self-concept on the relationship between Openness to Experience and creative behaviours among university students. Participants in the study completed self-report measures of Openness to Experience, creative behaviours and creative self-concept. Structural equation modelling revealed that, as predicted, Openness to Experience was indirectly related to creative behaviours through creative self-concept. Implications for future research and limitations of the present findings are discussed.

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Accessibility, Security, Trust, Service Quality, and Satisfaction the Most Significant Antecedents Affects Online Banking Users

Journal of Computational and Theoretical Nanoscience ◽

10.1166/jctn.2019.8552 ◽

2019 ◽

Vol 16 (12) ◽

pp. 4985-4990

Author(s):

Jamal Mohammed Esmail Alekam ◽

Sany Sanuri bin Mohd. Mokhtar ◽

Salniza Bt Md. Salleh

Keyword(s):

Data Analysis ◽

Structural Equation ◽

Online Banking ◽

Future Research ◽

Intention To Use ◽

Young Generation ◽

Electronic Document ◽

Equation Modelling ◽

Antecedents And Consequences ◽

The Relationship

Online banking adoption among young generation, antecedents, and consequences is the current and important issue, therefore the objective of this research is to analysis, the antecedents and consequences of Intention and Satisfaction that affect online banking adoption. This research was carried out because lack of studies in this area, however, this research have examined the influence of security, trust, on the intention to use online banking and examine the relationship between intention to use online banking and adoption of online banking. In addition satisfaction on the adoption of online banks among young generation. The Partial Least Squares Structural Equation Modelling (PLS-SEM) was employed in the data analysis. The findings revealed a strong significant relationship between the variables. The study concludes with a discussion on the contributions, limitations as well as suggestions for future research. This electronic document is a “live” template and already defines the components of your paper [title, text, heads, etc.] in its style sheet.

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Adult roles as predictors of adult identity and identity commitment in Polish emerging adults: Psychosocial maturity as an intervening variable

Current Psychology ◽

10.1007/s12144-018-9903-x ◽

2018 ◽

Vol 39 (6) ◽

pp. 2149-2158 ◽

Cited By ~ 1

Author(s):

Konrad Piotrowski ◽

Anna I. Brzezińska ◽

Koen Luyckx

Keyword(s):

Emerging Adults ◽

Structural Equation ◽

Future Research ◽

Psychosocial Maturity ◽

Identity Commitment ◽

Equation Modelling ◽

Adult Identity ◽

The One ◽

Adult Roles ◽

Intervening Variables

Abstract In the present study, we examined the relationships between adult identity, strength of identity commitments, and their potential determinants: number of adult social roles undertaken and psychosocial maturity. A total of 358 emerging adults aged 18 to 30 participated. Structural equation modelling analyses indicated that psychosocial maturity dimensions served as intervening variables between adult roles on the one hand and adult identity and identity commitments on the other. The results suggest that vocational and familial adult roles can be related to different aspects of psychosocial maturity. Implications and suggestions for future research are discussed.

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Service climate and employee well being in higher education

Journal of Management & Organization ◽

10.1017/s1833367200003369 ◽

2008 ◽

Vol 14 (2) ◽

pp. 155-167 ◽

Cited By ~ 3

Author(s):

Angela Martin

Keyword(s):

Job Satisfaction ◽

Structural Equation ◽

Well Being ◽

Future Research ◽

Service Climate ◽

University Staff ◽

Stakeholder Relationships ◽

Equation Modelling ◽

Psychological Dysfunction ◽

The Relationship

AbstractA growing emphasis on the discourse of ‘student as customer’ has increased the salience of the concept of service climate in universities and anecdotal evidence suggests that this may have placed increased pressure on staff. This study investigated the relationship between service climate and psychological well being in a sample of 340 university staff. Questionnaire data was analysed using structural equation modelling showed that a positive service climate was negatively related to job-induced tension and positively related to job satisfaction. Job-induced tension also mediated the effects of service climate on psychological dysfunction and job satisfaction. Implications for management of university stakeholder relationships and directions for future research are discussed.

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Service climate and employee well being in higher education

Journal of Management & Organization ◽

10.5172/jmo.837.14.2.155 ◽

2008 ◽

Vol 14 (2) ◽

pp. 155-167 ◽

Cited By ~ 3

Author(s):

Angela Martin

Keyword(s):

Job Satisfaction ◽

Structural Equation ◽

Well Being ◽

Future Research ◽

Service Climate ◽

University Staff ◽

Stakeholder Relationships ◽

Equation Modelling ◽

Psychological Dysfunction ◽

The Relationship

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Exploring the effect of an enhanced e-commerce institutional mechanism on online shopping intention in the context of e-commerce poverty alleviation

Information Technology and People ◽

10.1108/itp-12-2018-0568 ◽

2020 ◽

Vol ahead-of-print (ahead-of-print) ◽

Cited By ~ 1

Author(s):

Feiyan Han ◽

Bo Li

Keyword(s):

Perceived Risk ◽

Poverty Alleviation ◽

Structural Equation ◽

Online Shopping ◽

Mediation Effect ◽

Shanxi Province ◽

Future Research ◽

Content Type ◽

The Relationship

PurposeE-commerce poverty alleviation (EPA) is an innovative poverty alleviation model in China. The institutional mechanisms of the e-commerce platform improve the effect of EPA and exert online shopping purchase power in rural China. From a socio-technical perspective, this paper used adoption readiness of farmers and perceived risk to construct an integrated model to discern the effect of enhanced e-commerce institutional mechanisms on farmers' online shopping intention in the context of EPA.Design/methodology/approachThe survey included 832 valid samples from rural farmers in Shanxi province. This study analyses using structural equation modelling (SEM) and bootstrap methods used to empirically test the model.FindingsFindings suggest that enhanced e-commerce institutional mechanisms have significant direct and indirect positive impacts on farmers' online shopping intention; adoption readiness and perceived risk play partial mediation roles in determining the relationship between farmers' online shopping intention and enhanced e-commerce institutional mechanisms; and the indirect mediation effect of adoption readiness is greater than that of perceived risk.Research limitations/implicationsAlthough the proposed model was supported in the questionnaire survey, the investigation method was not completely excluded. Future research can combine the method of panel data and apply the framework to other e-commerce platforms, as well as to other cultural settings.Practical implicationsThe study suggests that enhanced e-commerce institutional mechanisms that are based on the needs of farmers from poverty-stricken areas change the shopping habits of farmers. Moreover, enhanced e-commerce institutional mechanisms should allow farmers' perceived adoption readiness to play its promoting role and reduce the impeding role of perceived risk. The results of this study are conducive to the intensive implementation of the ‘Three Rural Issues’ strategy in China.Originality/valueA new model to generate a two-factor mediation effect model by integrating the perceived effectiveness of enhanced e-commerce institutional mechanisms with farmers, farmers' adoption readiness, perceived risk and online shopping intention. The study explored the relationship between enhanced e-commerce institutional mechanisms and farmers' online shopping intention, bridging the gap in related empirical studies. Besides, this study first proposed farmers' adoption readiness and clarifies the mediating role of farmers' adoption readiness and perceived risk, which highlights the previously unnoticed role of farmers' adoption readiness.

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Meaningful Work, Job Resources, and Employee Engagement

Sustainability ◽

10.3390/su13074045 ◽

2021 ◽

Vol 13 (7) ◽

pp. 4045

Author(s):

Simon L. Albrecht ◽

Camille R. Green ◽

Andrew Marty

Keyword(s):

Employee Engagement ◽

Structural Equation ◽

Meaningful Work ◽

Organizational Outcomes ◽

Job Resources ◽

Psychological State ◽

Future Research ◽

Theoretical Frameworks ◽

Positive Direct ◽

The Relationship

Meaningful work and employee engagement have been the subject of increasing interest in organizational research and practice over recent years. Both constructs have been shown to influence important organizational outcomes, such as job satisfaction, wellbeing, and performance. Only a limited amount of empirical research has focused on understanding the relationship within existing theoretical frameworks. For this study, meaningful work is proposed as a critical psychological state within the job demands-resources (JD-R) model that can therefore, in part, explain the relationship between job resources and employee engagement. Survey data collected from 1415 employees working in a range of organizations, across a number of industries, were analyzed with confirmatory factor analysis (CFA) and structural equation modelling (SEM). In support of expectations, job variety, development opportunities, and autonomy, each had a significant and positive direct association with meaningful work. These job resources also had a significant and positive indirect effect on employee engagement via meaningful work. Although job variety, development opportunities, autonomy, and feedback had significant positive direct associations with engagement, contrary to expectations, supervisor support had a negative association with engagement. The final model explained a sizable proportion of variance in both meaningful work (49%) and employee engagement (65%). Relative weights analyses showed that job variety was the strongest job resource predictor of meaningful work, and that meaningful work was more strongly associated with employee engagement than the job resources. Overall, the results show that meaningful work plays an important role in enhancing employee engagement and that providing employees with skill and task variety is important to achieving that goal. Practical implications, study limitations, and future research opportunities are discussed.

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Linking Organizational Justice to Organizational Commitment Among Nigerian Police Officers

Criminal Justice and Behavior ◽

10.1177/00938548211036177 ◽

2021 ◽

pp. 009385482110361

Author(s):

Ivan Y. Sun ◽

Yuning Wu ◽

Smart E. Otu ◽

Gilbert C. Aro ◽

Ikechukwu Charles Akor ◽

...

Keyword(s):

Job Satisfaction ◽

Organizational Commitment ◽

Organizational Justice ◽

Police Officers ◽

Structural Equation ◽

Equation Modeling ◽

Future Research ◽

African Countries ◽

Mediating Mechanisms ◽

The Relationship

Organizational commitment is an imperative aspect of occupational attitudes as it signals employees’ willingness to stay with their organization and effectively achieve collective goals. Although recent studies have assessed factors influencing police officers’ organizational commitment, very little is known about the antecedents of police commitment in African countries. Based on a survey of Nigerian police officers, the study assesses the linkage between organizational justice and organizational commitment directly and indirectly through organizational trust and job satisfaction. Structural equation modeling (SEM) indicates that the relationship between organizational justice and organizational commitment is principally indirect through the mediating mechanisms of supervisory trustworthiness and job satisfaction. Officers who express greater organizational justice report higher trust in their management and supervisors and, subsequently, stronger job satisfaction, leading to higher organizational commitment. Implications for future research and policy are discussed.

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Emotional labour and successful ageing in the workplace among older Chinese employees

Ageing and Society ◽

10.1017/s0144686x12000414 ◽

2012 ◽

Vol 33 (6) ◽

pp. 1036-1051 ◽

Cited By ~ 6

Author(s):

FRANCIS CHEUNG ◽

ANISE M. S. WU

Keyword(s):

Job Satisfaction ◽

Structural Equation ◽

Hong Kong Chinese ◽

Successful Ageing ◽

Surface Acting ◽

Emotional Labour ◽

Equation Modelling ◽

Chinese Workers ◽

Older Chinese ◽

The Relationship

ABSTRACTIn this study, we examined the relationship between emotional labour and successful ageing among older Hong Kong Chinese workers. We also investigated whether job satisfaction mediated the association between emotional labour and successful ageing in the workplace. Results show that deep acting was positively related to successful ageing in the workplace, whereas surface acting was negatively related to the same. Structural equation modelling shows that job satisfaction partially mediated the association between emotional labour and successful ageing in the workplace. The limitations of the study and further recommendations are also discussed.

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Cooperatives and Social Capital: A Narrative Literature Review and Directions for Future Research

Sustainability ◽

10.3390/su13020534 ◽

2021 ◽

Vol 13 (2) ◽

pp. 534

Author(s):

Isabel Saz-Gil ◽

Ignacio Bretos ◽

Millán Díaz-Foncea

Keyword(s):

Social Capital ◽

Literature Review ◽

Dark Side ◽

Future Research ◽

Agricultural Cooperatives ◽

Reciprocal Relationships ◽

Narrative Literature ◽

Narrative Literature Review ◽

The One ◽

The Relationship

How cooperatives generate and absorb social capital has attracted a great deal of attention due to the fact that they are collective organizations owned and democratically managed by their members, and, accordingly, are argued to be closely linked to the nature and dynamics of social capital. However, the extant literature and knowledge on the relationship between cooperatives and social capital remain unstructured and fragmented. This paper aims to provide a narrative literature review that integrates both sides of the relationship between cooperatives and social capital. On the one hand, one side involves how cooperatives create internal social capital and spread it in their immediate environment, and, on the other hand, it involves how the presence of social capital promotes the creation and development of cooperatives. In addition, our theoretical framework integrates the dark side of social capital, that is, how the lack of trust, reciprocal relationships, transparency, and other social capital components can lead to failure of the cooperative. On the basis of this review, we define a research agenda that synthesizes key trends and promising research avenues for further advancement of theoretical and empirical insights about the relationship between cooperatives and social capital, placing particular emphasis on rural and agricultural cooperatives.

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