scholarly journals Beyond Citizens and Consumers? Publics and Public Service Reform

2009 ◽  
Vol 2 (2) ◽  
pp. 33-44 ◽  
Author(s):  
John Clarke
Keyword(s):  
Public Service ◽  
Public Services ◽  
Focal Point ◽  
New Labour ◽  
Research Project ◽  
History Of ◽  
The Uk

Beyond Citizens and Consumers? Publics and Public Service ReformThe article explores some of the issues associated with the rise of the consumer as a focal point for public service reform. In the first section, there are considered the ways in which the consumer has been counterposed to the citizen in recent political developments, while suggesting that this opposition may conceal other important processes and identities. In the second section, a brief history of the image of the consumer in public service reform in the UK is sketched, particularly associated with the New Labour governments of 1997-2010. Following that, a research project conducted among users, workers and managers in three public services in the UK is drawn. It focuses on how users identify themselves and their relationships to public services.

PRAVOSUĐE (KRIVIČNO) KAO VID JAVNE SLUŽBE

2021 ◽  
pp. 445-457
Author(s):  
Marija Milojević ◽  
Keyword(s):  
Public Service ◽  
Public Services ◽  
Legal Theory ◽  
Judicial System ◽  
General Interest ◽  
Legal Literature ◽  
History Of ◽  
Services Of General Interest ◽  
Mutual Comparison ◽  
Citizen Service

The author gives an overview of the judicial system through the prism of the French legal theory of public services, according to which the state is a set of public services, namely legislative, administrative and judicial public services. The paper contains a theoretical analysis of the notion of state power and then the notion of public service, services of general interest and French legal theory. Within the concept of public service, the author gives an overview of the history of the emergence of public services. Furthermore, the notion of the judicial system is defined as a type of judicial power and as a type of judicial public service on the other hand for the purpose of their mutual comparison and more detailed analysis. Emphasis is also placed on criminal justice as a part of the judiciary that also provides services of general interest. The aim of the paper is to point out that the judiciary is not only a power, a syntagm that most often appears in the legal literature and practice, but that it also contains elements of public service and represents a kind of "citizen service".

The development of public superannuation schemes

1950 ◽  
Vol 76 (1) ◽  
pp. 3-37
Author(s):  
A. C. Robb
Keyword(s):  
Public Service ◽  
Public Services ◽  
Common Pattern ◽  
The Public ◽  
Future Developments ◽  
History Of ◽  
Post War

A study of the history of public superannuation schemes reveals that, in general, steady progress has been, and is being, made; there is, however, little consistency as between various branches of the public service. There have already been many post-war developments, in which there is some evidence of a common pattern, yet in which there are many startling divergencies. In view of the ever-increasing scope of the public services, it is surely time to give serious consideration to the question of standardization of such schemes; and the object of this paper is to suggest possible future developments along these lines.

New Labour and educational disadvantage: the limits of area-based initiatives

2005 ◽  
Author(s):  
Sally Power ◽  
Gareth Rees ◽  
Chris Taylor
Keyword(s):  
New Labour ◽  
Paper Briefly ◽  
Track Record ◽  
Educational Disadvantage ◽  
History Of ◽  
The Uk

Since coming to power in 1997, New Labour has adopted area-based initiatives (ABIs) as a key strategy to combat economic, social and (especially) educational disadvantage. This paper briefly outlines the history of ABIs within the UK and explores the discontinuities and continuities between recent initiatives and their earlier counterparts. It argues that while New Labour's ABIs incorporate distinctive, new characteristics, they are largely based on the same assumptions which underpinned previous ABIs. The limits of these models, and the somewhat patchy track record of ABIs, raise serious questions about their efficacy and the restricted policy repertoire of the UK State.

Television and Public Service: A Brief History1

2018 ◽  
Keyword(s):  
20Th Century ◽  
Public Service ◽  
Public Interest ◽  
The Public ◽  
Public Service Broadcasting ◽  
Broadcasting Policy ◽  
History Of ◽  
The Creation ◽  
The Uk ◽  
British Culture

This chapter traces the history of public service television. The history of British public service broadcasting policy in the 20th century is characterized by a series of very deliberate public interventions into what might otherwise have developed as a straightforward commercial marketplace. The creation of the BBC, the launch of an ITV network required to produce public service programming, and the addition of the highly idiosyncratic Channel 4 gave the UK a television ecology animated by quality, breadth of programming and an orientation towards serving the public interest. At each of these three moments, the possibilities of public service television were expanded and British culture enriched as a result. The 1990 Broadcasting Act and the fair wind given to multichannel services may have ended the supremacy of the public service television ideal. However, public service television has survived, through the design of the institutions responsible for it, because of legislative protection, and as a result of its continuing popularity amongst the public.

Le societŕ controllate dai maggiorni comuni italiani: qualitŕ ed efficienza nella fornitura dei servizi

2009 ◽  
pp. 161-185
Author(s):  
Gabriele Barbaresco
Keyword(s):  
Public Service ◽  
Public Services ◽  
Jel Classification ◽  
Research Project ◽  
Industrial Economics ◽  
Local Public Services ◽  
Research Department ◽  
Regulatory Bodies ◽  
Available Information ◽  
Efficiency Indicators

- Calculation and comparison of quality and efficiency indicators in the provision of local public services have been a relatively neglected field of research in industrial economics. Even the regulatory bodies, if any, which supervise these sectors, have generally failed to construct rigorous and exhaustive databases, and therefore lack what would be an essential tool to exercise their power as regulators. An incomplete and unclear picture emerges, where what little available information there is, is to be found in the "charters of service" drawn up by the companies themselves using selfreferential codes and methodologies that are neither shared nor controlled. The lack of transparence in information terms often goes hand-in-hand with operating inefficiencies, which can be perpetrated more easily in the absence of suitable benchmarking activity. This article seeks to provide an account of an extensive research project to collect and compile quality and efficiency indicators which the Mediobanca Research Department has carried out on behalf of the Civicum Foundation with reference to local public service operators controlled by six of the leading Italian municipalities (Bologna, Brescia, Milan, Naples, Rome and Turin) between 2003 and 2007. . Keywords: local public services, urban hygiene, mains water, electricity, quality, efficiency, municipality-owned companies Parole chiave: servizi pubblici locali, igiene urbana, acquedotti, elettricitŕ, qualitŕ, efficienza, imprese a controllo comunale. Jel Classification: L90 - L32

scholarly journals Fox-Trotting the Riot: Slow Rioting in Britain's Inner City

2013 ◽  
Vol 18 (4) ◽  
pp. 68-99 ◽  
Author(s):  
Lisa Mckenzie
Keyword(s):  
Inner City ◽  
Social Housing ◽  
Public Services ◽  
Manufacturing Industries ◽  
Civil Unrest ◽  
The Public ◽  
Welfare Benefits ◽  
Political Debates ◽  
History Of ◽  
The Uk

In recent years there have been significant discussions and arguments raised relating to the position and behaviour of those who live in Britain's poorest neighbourhoods, however there has been little in the way of solutions put forward by any of the political Party's. August 2011 was a flashpoint in the history of these debates, the civil unrest which took place during that month has led to further and continuous on-going social and political debates relating to welfare, unemployment and a sense of disenfranchisement within specific neighbourhoods in the UK. This paper focuses upon a community in Nottingham, St Ann's, a council estate housing 15,000 people, who rely upon social housing and public services to as they say to ‘keep their heads above water’. The families who rely upon public services, welfare benefits and social housing are the poorest and most disadvantaged people in Britain, and since 2010 are being subject to harsh cuts in their welfare benefits. They are also the most vulnerable to unemployment caused by shrinking the size of the public sector, as they were to the loss of the manufacturing industries in the early 1980s under the Thatcher Government. This paper examines the lives of those who live on this council estate; rely upon social housing, local services, and when the employment market shrinks welfare benefits. The paper addresses the key argument that there has been a significant change in representation of how council estates and working class people who live in them have been negatively re-branded and stigmatised over the last 30 years. Although the focus of the riots has centred around five days in August 2011, this paper introduces families, and individuals who have been part of this ethnographic research over an eight-year period. Thus arguing that the disturbances in 2011 were an unintended consequence of a significant neighbourhood and community decline over a generation, but which has been exacerbated since 2010 with the Coalition Government's austerity measures.

scholarly journals The Antagonisms of Choice: New Labour and the reform of public services

2008 ◽  
Vol 7 (2) ◽  
pp. 245-253 ◽  
Author(s):  
John Clarke ◽  
Janet Newman ◽  
Louise Westmarland
Keyword(s):  
Public Policy ◽  
Public Services ◽  
New Labour ◽  
National Politics ◽  
Political Conflicts ◽  
The Uk

Choice has emerged as a key idea for the reform of public services in the UK and internationally. This paper explores three sets of problems in the analysis of choice in public policy. First, at what level should we be studying choice (specific mechanisms, national politics, transnational processes and travelling ideas)? Second, what sorts of tendencies, forces and discourses are being mobilised through the politics of choice? Third, we examine the ‘antagonisms of choice’: exploring the different and possibly divergent political conflicts that surround choice in public policy. We examine three types of antagonism: around inequalities, power and publicness.

scholarly journals The end of the television licence fee? Applying the German household levy model to the United Kingdom

2018 ◽  
Vol 33 (4) ◽  
pp. 430-444 ◽  
Author(s):  
Phil Ramsey ◽  
Christian Herzog
Keyword(s):  
United Kingdom ◽  
Public Service ◽  
Policy Option ◽  
Policy Transfer ◽  
The United Kingdom ◽  
Comparative Media ◽  
German Model ◽  
History Of ◽  
Royal Charter ◽  
The Uk

While the United Kingdom (UK) government has renewed the BBC Royal Charter until 2027 and confirmed that the television licence fee will last for this period, a medium-term shift from the television licence fee to a household levy is still a policy option. Drawing on the German experience, we discuss the probable difficulties, possible benefits and the overall implications of such a shift in the UK. The article employs a comparative media policy analysis. After a brief history of public service broadcasting funding in the UK, we provide an outline of the recent German public service media funding reform. We point out the difficulties from the German model to predict the future total revenues and elaborate on the suitability of it in the UK context, contrasting the possibilities of policy transfer and policy failure.

scholarly journals The Consequences of the Austerity Policies for Public Services in the UK

2021 ◽  
Vol 15 (3) ◽  
pp. 518-537
Author(s):  
Tania Arrieta Hernandez
Keyword(s):  
Public Service ◽  
Service Provision ◽  
Public Services ◽  
Public Institutions ◽  
Quality Of Services ◽  
Resource Base ◽  
Public Service Provision ◽  
And Shifts ◽  
The Uk

This article examines the changing landscape of public service provision in the UK during austerity. Austerity is presented through the notions of retrenchment, decentralisation and shifts in governance. The analysis shows that retrenchment and decentralisation eroded the capacity of public institutions to protect the provision of vital public services. This is revealed through the reduced provision of non-statutory services and the reinforcement of inequalities in service provision. Shifts in governance have led to mixed outcomes in the quality of services. This article also addresses how austerity influenced many of the problems observed in service provision during the COVID-19 pandemic. Vital public services in the UK faced the pandemic with a diminished resource base, heightened inequalities and significant fragmentation in service provision.

scholarly journals MAL OF PUBLIC SERVICES IN THE FRAMEWORK OF WHOLE OF GOVERNMENT (WoG) AND E-GOVERNMENT IMPLEMENTATION IN INDONESIA

2018 ◽  
Vol 1 (2) ◽  
pp. 51-67
Author(s):  
Ohan Suryana
Keyword(s):  
Qualitative Research ◽  
Public Service ◽  
Public Services ◽  
Sources Of Information ◽  
Literature Study ◽  
Study Approach ◽  
History Of ◽  
Textual Approach

The objective of this research is to know the effectiveness of Public Service Mall development as the implementation of the Whole of Government (WoG) Practice and the application of e-government concept in Indonesia. This qualitative research is conducted by implementing literature study approach through which the researchers gathered various sources of information. In addition, researchers also used a textual approach to the implementation of the effectiveness of Public Service Mall, Whole of Government (WoG) Practice and e-Government Applications. The study begins with a history of WoG development, then a discussion of WoG transformation towards e-government implementation, followed with opportunities and challenges in implementing e-government to Public Service Mall as a manifestation of e-government implementation. The results show that the development of Public Service Mall as the implementation of WoG practices in line with the concept of e-government has been appropriate and supports the principle of excellent public services.  

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