scholarly journals Design Thinking in Action: A DPR Case Study to Develop a Sustainable Digital Solution for Labor Resource Management

2020 ◽  
Author(s):  
Bochen Zhang ◽  
Ning Dong ◽  
Leonardo Rischmoller
Keyword(s):  
Resource Management ◽  
Design Thinking ◽  
Labor Resource

scholarly journals Systemic Design: Two Canadian Case Studies

2014 ◽  
Vol 7 (3) ◽  
Author(s):  
Alex Ryan ◽  
Mark Leung
Keyword(s):  
Resource Management ◽  
Case Studies ◽  
Systems Thinking ◽  
Management System ◽  
Design Thinking ◽  
Clean Energy ◽  
Resource Management System ◽  
First Case ◽  
Systemic Design

This paper introduces two novel applications of systemic design to facilitate a comparison of alternative methodologies that integrate systems thinking and design. In the first case study, systemic design helped the Procurement Department at the University of Toronto re-envision how public policy is implemented and how value is created in the broader university purchasing ecosystem. This resulted in an estimated $1.5 million in savings in the first year, and a rise in user retention rates from 40% to 99%. In the second case study, systemic design helped the clean energy and natural resources group within the Government of Alberta to design a more efficient and effective resource management system and shift the way that natural resource departments work together. This resulted in the formation of a standing systemic design team and contributed to the creation of an integrated resource management system. A comparative analysis of the two projects identifies a shared set of core principles for systemic design as well as areas of differentiation that reveal potential for learning across methodologies. Together, these case studies demonstrate the complementarity of systems thinking and design thinking, and show how they may be integrated to guide positive change within complex sociotechnical systems.

scholarly journals System Dynamics-Multiple Objective Optimization Model for Water Resource Management: A Case Study in Jiaxing City, China

Water ◽  
2021 ◽  
Vol 13 (5) ◽  
pp. 671
Author(s):  
Xiaoying Zhou ◽  
Feier Wang ◽  
Kuan Huang ◽  
Huichun Zhang ◽  
Jie Yu ◽  
...  
Keyword(s):  
Resource Management ◽  
System Dynamics ◽  
Water Resource ◽  
Water Allocation ◽  
Water Resource Management ◽  
Water Shortage ◽  
Multiple Objective ◽  
Multiple Objective Optimization ◽  
Model Framework

Predicting and allocating water resources have become important tasks in water resource management. System dynamics and optimal planning models are widely applied to solve individual problems, but are seldom combined in studies. In this work, we developed a framework involving a system dynamics-multiple objective optimization (SD-MOO) model, which integrated the functions of simulation, policy control, and water allocation, and applied it to a case study of water management in Jiaxing, China to demonstrate the modeling. The predicted results of the case study showed that water shortage would not occur at a high-inflow level during 2018–2035 but would appear at mid- and low-inflow levels in 2025 and 2022, respectively. After we made dynamic adjustments to water use efficiency, economic growth, population growth, and water resource utilization, the predicted water shortage rates decreased by approximately 69–70% at the mid- and low-inflow levels in 2025 and 2035 compared to the scenarios without any adjustment strategies. Water allocation schemes obtained from the “prediction + dynamic regulation + optimization” framework were competitive in terms of social, economic and environmental benefits and flexibly satisfied the water demands. The case study demonstrated that the SD-MOO model framework could be an effective tool in achieving sustainable water resource management.

scholarly journals Enhancing Maritime Crew Resource Management Training by Applying Resilience Engineering: A Case Study of the Bachelor Maritime Officer Training Programme in Rotterdam

2021 ◽  
Vol 11 (8) ◽  
pp. 378
Author(s):  
Jaco Griffioen ◽  
Monique van der Drift ◽  
Hans van den Broek
Keyword(s):  
Resource Management ◽  
Human Error ◽  
Crew Resource Management ◽  
Management Training ◽  
Training Programme ◽  
Point Of View ◽  
Safety Performance ◽  
Resilience Engineering ◽  
Crew Resource Management Training

This paper sets out to enhance current Maritime Crew Resource Management (MCRM) training, and with that to improve the training of technical and non-technical skills given to bachelor maritime officers. The rationale for CRM training is improving safety performance by reducing accidents caused by human error. The central notion of CRM training is that applying good resource management principles during day-to-day operations will lead to a beneficial change in attitudes and behaviour regarding safety. This article therefore indicates that enhanced MCRM should play a more structural role in the training of student officers. However, the key question is: what are the required changes in attitude and behaviour that will create sufficient adaptability to improve safety performance? To provide an answer, we introduce the Resilience Engineering (RE) theory. From an RE point of view, we elaborate on the relation between team adaptability and safety performance, operationalized as a competence profile. In addition, a case study of the ‘Rotterdam Approach’ will be presented, in which the MCRM training design has been enhanced with RE, with the objective to train team adaptability skills for improved safety performance.

scholarly journals Using Design Thinking Principles to Improve Outpatients’ Experiences in Hospital Pharmacies: A Case Study of Two Hospitals in Asir Region, Saudi Arabia

Healthcare ◽  
2021 ◽  
Vol 9 (7) ◽  
pp. 854
Author(s):  
Dalia Almaghaslah ◽  
Abdulrhman Alsayari ◽  
Saleh Ali Alyahya ◽  
Rana Alshehri ◽  
Khawlah Alqadi ◽  
...  
Keyword(s):  
Saudi Arabia ◽  
Problem Solving ◽  
Management System ◽  
Design Thinking ◽  
Queue Management ◽  
End User ◽  
Study Results ◽  
Hospital Pharmacies ◽  
Asir Region

Introduction: Design thinking, an innovative problem-solving approach, has gained wide popularity in healthcare disciplines. The aim of this work is to improve outpatients’ experiences in hospital pharmacies in two hospitals in Asir region, Saudi Arabia. Methods: The design thinking approach, adopted from Stanford University’s D-School, was used in this study. Results: Several problems were identified: lack of comfortable environment in the pharmacies’ waiting area, lack of a queue management system, and workflow inefficiencies related to ordering and supplies of medicines. A prototype was proposed to overcome these challenges. Discussion and Conclusion: The design thinking approach helped in identifying end-user (patients visiting outpatient pharmacies) values and desires and provided an understanding of their struggles. It also proposed tailored solutions that could improve patients’ experiences while using the services of the outpatient pharmacies.

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