Assessing the Unacquainted: Inferred Reviewer Personality and Review Helpfulness

This work examines the question of who is more likely to provide future helpful reviews in the context of online product reviews by synergistically using personality theories and data analytics. It trains a deep learning model to infer a reviewer’s personality traits. This enables analyses to reveal the role of personality traits in review helpfulness among a large population of reviewers. We develop hypotheses on how personality traits are associated with review helpfulness, followed by hypotheses testing that confirms that higher review helpfulness is related to higher openness, conscientiousness, extraversion, and agreeableness and to lower emotional stability. These results suggest the appropriateness of using these five personality traits as inputs for developing a model for predicting future review helpfulness. Based on an ensemble model using supervised classification algorithms, we develop a predictive model and demonstrate its superior performance. Theoretical and practical implications are discussed.

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The Role of the Five–factor Personality Traits in General Self–rated Health

European Journal of Personality ◽

10.1002/per.2058 ◽

2016 ◽

Vol 30 (5) ◽

pp. 492-504 ◽

Cited By ~ 6

Author(s):

Liisi Kööts–Ausmees ◽

Monika Schmidt ◽

Tõnu Esko ◽

Andres Metspalu ◽

Jüri Allik ◽

...

Keyword(s):

Personality Traits ◽

Five Factor Model ◽

Linear Regression Analysis ◽

Large Population ◽

Health Indicators ◽

Well Being ◽

Subjective Well Being ◽

Objective Health

Self–ratings of health (SRH) are widely used in large surveys and have been shown to predict mortality over and above more objective health measures. However, the debate still continues about what SRH actually represents and what the processes underlying people's assessments of their health are. The main aim of this study is to examine the role of the Five–Factor Model personality traits in general SRH assessment while controlling for the effects of objective health indicators, health–related quality of life and subjective well–being in a large population–based dataset of Estonian adults. A hierarchical linear regression analysis showed that only self–rated, but not informant–rated, neuroticism explained additional variance in SRH when the other aforementioned variables were taken into account. Our findings indicate that people's general SRH is a relatively good reflection of their objectively measured health status, but also that the way in which people experience and evaluate the quality of their lives—both in terms of subjective well–being and more specific aspects of health—plays a significant role in general SRH assessments. Copyright © 2016 European Association of Personality Psychology

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The role of personality traits in promoting customer citizenship behaviour: special reference to the homestay tourism context in Sri Lanka

South Asian Journal of Marketing ◽

10.1108/sajm-03-2021-0024 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Shanika Lakmali ◽

Kanagasabai Kajendra

Keyword(s):

Sri Lanka ◽

Personality Traits ◽

Service Providers ◽

Positive Impact ◽

Primary Data ◽

Big Five Personality ◽

Content Type ◽

The Relationship ◽

Practical Implications

PurposeThis study aims to explore customer personality traits as an antecedent of customer citizenship behaviour which positively facilitates service providers.Design/methodology/approachThis study follows the positivism research paradigm. Hence, primary data were collected from 250 homestay visitors who stayed at five selected homestays located at Mirissa homestay zone, Sri Lanka.FindingsThe present study's findings reveal that “agreeableness,” “extraversion” and “conscientiousness” personality traits promote customer citizenship behaviour. Furthermore, the openness to “experience” trait identified to have a statistically insignificant relationship with CCB and neuroticism recorded a positive impact on the relationship between CCB and personality, contrary to the existing literature.Practical implicationsThis study comprehensively explains how service providers should arrange their service facilities to increase customer willingness to perform citizenship behaviour, which helps develop their services.Originality/valuePrevious research has investigated that customer personality in terms of prosocial and proactive nature impacts CCBs. In contrast, the effect of Big Five personality traits on CCB is highlighted in this study.

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Effects of Leader Narcissism on Career Success of Employees: An Interpersonal Relationship Perspective

Frontiers in Psychology ◽

10.3389/fpsyg.2021.679427 ◽

2021 ◽

Vol 12 ◽

Author(s):

Huaqiang Wang ◽

Dan Li ◽

Lei Wu ◽

Zhihui Ding

Keyword(s):

Personality Traits ◽

Career Success ◽

Interpersonal Relationship ◽

Relationship Conflict ◽

Mediating Role ◽

Employee Behaviors ◽

The Impact ◽

Moderating Role ◽

Practical Implications

Previous studies have shown that leader narcissism has a significant impact on the effectiveness of a leader and employee behaviors; however, research on career outcomes of employees is still inadequate. This study explores the effects of leader narcissism on the career success of employees from an interpersonal relationship perspective and examines the mediating role of supervisor-subordinate conflict and the moderating role of dominant personality traits of employees. Data from 291 employees in Chinese companies have revealed that leader narcissism, directly and indirectly, affects the career success of employees through supervisor-subordinate relationship conflict. However, dominant personality traits of employees strengthen the impact of leader narcissism on supervisor-subordinate relationship conflict. The theoretical and practical implications of the findings of this study are further discussed.

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Meritocracy, personality traits and recruitment: some insights from the Qatari enterprising community

Journal of Enterprising Communities People and Places in the Global Economy ◽

10.1108/jec-12-2020-0216 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

AbdulWahab Esmaeel Baroun

Keyword(s):

Personality Traits ◽

Structural Equation ◽

The State ◽

Recruitment Process ◽

Content Type ◽

Modelling Analysis ◽

The Right ◽

The Impact ◽

Practical Implications

Purpose The purpose of this paper is to provide a picture on the impact of the meritocracy and personality traits on the recruitment process in small and medium-sized enterprises (SMEs) in the State of Qatar. Design/methodology/approach The study used ADANCO software for carrying a structural equation modelling analysis and for descriptive statistics. Findings The findings showed that meritocracy and personality traits had an impact on recruitment process. In addition, meritocracy showed to be more important than personality traits in the recruitment process. Research limitations/implications This research is conducted only in one country, i.e. the State of Qatar, and findings cannot be generalised for other countries in the Gulf Cooperation Council and abroad. Extending this research in other countries and comparing the findings will help create a better portray on the role of meritocracy and personality traits on the recruitment process. Practical implications This paper will help the Qatari and other SMEs owners to use a more comprehensive approach during the recruitment of their employees, considering that the process of recruitment plays an important role within the overall human resource management. Recruiting the right people has become an extremely daunting mission for SMEs, given that competition for talent is increasingly becoming a very tough and uncompromising issue. Originality/value To the best of the author’s knowledge, this is the only paper that has researched the role of meritocracy and personality traits on the recruitment process in the SMEs in the State of Qatar and abroad. Separate studies were conducted that treat the impact of meritocracy and personality on recruiting the right person(s) for the company, but none treated these aspects together in one single paper.

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Improving team performance

Development in Learning Organizations An International Journal ◽

10.1108/dlo-05-2015-0048 ◽

2015 ◽

Vol 29 (5) ◽

pp. 25-27

Keyword(s):

Team Performance ◽

Empirical Evaluation ◽

Superior Performance ◽

Management Game ◽

Team Behavior ◽

Content Type ◽

Team Members ◽

Team Player ◽

Practical Implications

Purpose – To investigate whether implementing Belbin’s ideas on team balance and role diversity result in enhanced team performance. Design/methodology/approach – Compares the performance of teams engaged in a computer-simulated management game, analyzing team composition and individuals’ preferred Belbin roles. Findings – Teamwork: highly valued by so many organizations – and often so very hard to achieve! As a result, many job specifications state that the role requires “a good team player”. What is harder to find is evidence of whether “good” teams deliver superior performance. Practical implications – Observes that team role diversity does not lead to better financial performance. Adds that the Belbin role of the team leader does not appear to predict performance either. Social implications – Points out that awareness of their preferred Belbin team roles can help team members to become aware of their strengths and weaknesses and influence their behavior. Originality/value – Provides an empirical evaluation of Belbin’s work in terms of team performance rather than team behavior.

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Impact of Institutional Support on Export Performance

Economies ◽

10.3390/economies9030101 ◽

2021 ◽

Vol 9 (3) ◽

pp. 101

Author(s):

Mário Nuno Mata ◽

Mohammad Falahat ◽

Anabela Batista Correia ◽

João Xavier Rita

Keyword(s):

Export Performance ◽

Institutional Support ◽

Superior Performance ◽

Entrepreneurial Firms ◽

Born Globals ◽

Competitive Capabilities ◽

Service Sectors ◽

The Relationship ◽

Practical Implications

This paper examines institutional support (financial and marketing support) on export-oriented firms’ performance or so-called born globals. We develop a model to address how financial and marketing support can help young entrepreneurial firms to overcome the liability of newness and smallness in gaining competitive capabilities. Using a quantitative method, data were collected from 217 manufacturers and service sectors in Malaysia, an emerging Southeast Asian market. The results suggest that government assistance in marketing leads to competitive capabilities and export performance; however, financial support neither contributes to competitive capabilities nor export performance. We found the significant role of competitive capabilities as a mediator in enhancing the relationship between marketing support and export performance. Practical implications drawn from this result can be offered as guidelines for the policymakers in supporting young entrepreneurs that lead to competitive capabilities and superior performance.

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