scholarly journals A Post Implementation Review of the Success of an e-Government Portal Project

2021 ◽  
Author(s):  
◽  
Enkhzul Gombodorj

<p>The government of Mongolia wants to improve and expand e-Government initiatives. The Government believes that the introduction of e-Government can significantly: improve transparency and efficiency in administration; increase participation of citizens in the government decision-making process; improve national competitiveness; upgrade capacity of the national ICT infrastructure; enhance the quality of civil services (Sambuu, Tudevdagva, & Erdene, 2008). The use of information communication technology in the public sector requires a clear vision, to deliver open and transparent government, along with improved integrated information and service delivery. With democratic government only emerging in Mongolia in the past twenty years, there is little or no historical precedent for any type of e-Government projects, although foundations for the concept were laid in 2005, with the formation of the Information and Communication Technology Agency (ICTA), with its focus on ICT policy and project implementation. Measuring the performance of e-government initiatives in the country would be important for helping the government and public to understand what progress is being made with the development of those initiatives, and in explaining any obstacles to progress. This study focused on illustrating success factors of the e-government initiative in the country in the case of PMIS (Public Management Information System) in Mongolia. A government portal is one of the key priority e-government initiatives in every country to achieve its e-government goals, whereas the government of Mongolia started its own e-government portal in 1997. The IS Success Model (Delone & McLean, 1992) and the 3D Model of IS Success (Ballantine et al, 1996) were used to investigate the possible factors for the success of the PMIS portal initiative. Distance semi-structured interviews of five participants from public agencies were conducted. The result suggests a positive perception of ten success factors, which may help to increase the benefit and consequence of e-government uptake.</p>

2021 ◽  
Author(s):  
◽  
Enkhzul Gombodorj

<p>The government of Mongolia wants to improve and expand e-Government initiatives. The Government believes that the introduction of e-Government can significantly: improve transparency and efficiency in administration; increase participation of citizens in the government decision-making process; improve national competitiveness; upgrade capacity of the national ICT infrastructure; enhance the quality of civil services (Sambuu, Tudevdagva, & Erdene, 2008). The use of information communication technology in the public sector requires a clear vision, to deliver open and transparent government, along with improved integrated information and service delivery. With democratic government only emerging in Mongolia in the past twenty years, there is little or no historical precedent for any type of e-Government projects, although foundations for the concept were laid in 2005, with the formation of the Information and Communication Technology Agency (ICTA), with its focus on ICT policy and project implementation. Measuring the performance of e-government initiatives in the country would be important for helping the government and public to understand what progress is being made with the development of those initiatives, and in explaining any obstacles to progress. This study focused on illustrating success factors of the e-government initiative in the country in the case of PMIS (Public Management Information System) in Mongolia. A government portal is one of the key priority e-government initiatives in every country to achieve its e-government goals, whereas the government of Mongolia started its own e-government portal in 1997. The IS Success Model (Delone & McLean, 1992) and the 3D Model of IS Success (Ballantine et al, 1996) were used to investigate the possible factors for the success of the PMIS portal initiative. Distance semi-structured interviews of five participants from public agencies were conducted. The result suggests a positive perception of ten success factors, which may help to increase the benefit and consequence of e-government uptake.</p>


2012 ◽  
Vol 4 (1) ◽  
Author(s):  
Adams O. U Onuka ◽  
Esther O. Durowoju

Higher Education is the climax of the process of providing knowledge, changing learners attitude and inculcating specialized skills in individuals preparatory to taking a life-long employment with intent to earning a living and equally contributing to national economic growth and development. The Teaching and learning process is cardinal to the realization of the educational objectives of any nation. The advent of information and communication technology has made teaching and learning easier and beyond the traditional face to face interaction between the teacher and the learner. E-learning basically involving the transfer of skills and knowledge through an electronic device aims at improving the teaching/learning process. In spite of the benefits of e-learning to both regular students and distance learners, e-learning has been fraught with some challenges in Africa. Therefore, this paper discusses some of the challenges facing e-learning in Africa particularly in the Nigerian higher education system. These among others are epileptic power supply, high cost of procurement of computer hardware, inadequate infrastructure, and resistance to change on the part of the instructors, inability of learners to make use of ICT infrastructure, inadequate skilled manpower ICT, and corruption of computer storage device through viruses. Effectively managing the identified challenges means that the government would have to ensure regular power supply, lecturers and learners should be trained in the use of ICT infrastructure, and the government should evolve viable ICT policy as well as control or subsidise the price of the s of ICT infrastructure to make it affordable for both lecturers and learners. Keywords - Education, Challenges, Information and Communication Technology, National Educational Objectives, University system, Descriptive Research, Ibadan, Nigeria


2015 ◽  
Vol 10 (2) ◽  
pp. 71
Author(s):  
Darmawan Baginda Napitupulu

Since Inpres No.3 of 2003 about policies and strategies for e-Government development, the Government institution was required to be able to take advantage of the progress of Information and Communication Technology (ICT) in order to improve the efficiency, effectiveness, transparency and accountability of government. The process of transformation towards e-Government was an effort to develop electronic-based government so as to optimize the utilization of ICT in general. Unfortunately, the e-Government developed merely indicate compliance with this policy, because without the quality. Various surveys had shown that Indonesia was still far behind in terms of adoption of e-Government (UNDESA, 2012). This plus the fact that most of the e-Government projects in developing countries, including Indonesia, where the failure rate of failure to achieve up to 85% while the success rate was only 15% (Heeks, 2003). However, there is no doubt there are some areas that successfully implement e-government initiatives. In this study, the authors aimed want to explore what factors determine the success of the implementation of e-Government. The study is descriptive in which the method used is a literature study related to success factors of e-Government implementation. From the results of the validation test based on expert opinion, obtained 15 success factors that must be accommodated to ensure the successful implementation of e-Government. Inter-rater reliability had also been tested with Cohen's Kappa and the approach showed satisfactory results (


Author(s):  
Kautsarina Kautsarina ◽  
Onny Rafizan ◽  
Ahmad Budi Setiawan ◽  
Ashwin Sasongko Sastrosubroto

With the Indonesian Commitment to fulfill the Millennium Development goals which are mainly aimed to improve quality of life, followed by similar commitments to empower Information and Communication Technology (ICT) to achieve those goals, ICT developments in Indonesia has been growing very fast.Basically, the developments of ICT Infrastructure are based on several basic methods. Firstly, the ICT backbones were developed with the support of the Government, then liberalization of the ICT Service Industries was caried out so that private companies are encouraged to develop ICT business, followed by subsidized ICT services for selected areas where ICT services cannot be carried out feasibly. In addition, with the growing democracy in Indonesia, application and content are also liberalized, resulting fast growth of application and content provider, and this has pushed also the development of ICT Infrastructures by private companies.This paper will review the development of ICT service Industries in Indonesia, the history of how the industries was developed, both the policy as well as the development itself. This is followed by the description of the current situation. The future plan of ICT development will be also included. A more in depth explanation is given for the Telecommunication sector. 


Author(s):  
Kautsarina Kautsarina ◽  
Onny Rafizan ◽  
Ahmad Budi Setiawan ◽  
Ashwin Sasongko Sastrosubroto

With the Indonesian Commitment to fulfill the Millennium Development goals which are mainly aimed to improve quality of life, followed by similar commitments to empower Information and Communication Technology (ICT) to achieve those goals, ICT developments in Indonesia has been growing very fast.Basically, the developments of ICT Infrastructure are based on several basic methods. Firstly, the ICT backbones were developed with the support of the Government, then liberalization of the ICT Service Industries was caried out so that private companies are encouraged to develop ICT business, followed by subsidized ICT services for selected areas where ICT services cannot be carried out feasibly. In addition, with the growing democracy in Indonesia, application and content are also liberalized, resulting fast growth of application and content provider, and this has pushed also the development of ICT Infrastructures by private companies.This paper will review the development of ICT service Industries in Indonesia, the history of how the industries was developed, both the policy as well as the development itself. This is followed by the description of the current situation. The future plan of ICT development will be also included. A more in depth explanation is given for the Telecommunication sector. 


JEJAK ◽  
2020 ◽  
Vol 13 (2) ◽  
pp. 319-331
Author(s):  
Nugrahana Fitria Ruhyana ◽  
Wiedy Yang Essa

The development of Information and Communication Technology (ICT) is believed to improve the quality of human life, reduce inequality, and encourage the acceleration of poverty reduction. ICT can be developed as an alternative poverty alleviation program. The purpose of this study was to determine the opportunities of utilization of ICT in reducing poverty in Sumedang Regency and Bandung City. This study used quantitative methods with sources taken from National Socio-Economic Survey (Susenas) data in 2018. The data was analyzed by the Probit Regression method. ICT variables consisted of the ownership of cellular phones, computer use, and internet access. The results of the econometric model indicate that ICT can reduce the likelihood of poverty after being controlled by other related variables such as age, gender, education level, number of household members, access to business credit, and employment status. The government is expected to synergize with stakeholders to improve public services integrated with poverty reduction through the use of ICT, educating the public with productive internet, and expanding the development of ICT infrastructure.


2020 ◽  
Vol 188 ◽  
pp. 00007 ◽  
Author(s):  
Erkata Yandri ◽  
Roy Hendroko Setyobudi ◽  
Herry Susanto ◽  
Kamaruddin Abdullah ◽  
Yogo Adhi Nugroho ◽  
...  

The purpose of this study is to conceptualize Indonesia’s ICT-based energy security tracking system with detailed indicators of renewable energy (RE) and energy efficiency (EE) from the smart city extension. The opportunities for improvement to the energy security system is still wide open with the support of advances in information and communication technology (ICT) to integrate the internet and smart grid. The method refers to five main dimensions: availability, efficiency, affordability, sustainability, and governance. Then, how to link the concept of energy security with detailing indicator of RE and EE to the smart city. Empirically, energy security is a function of availability, efficiency, affordability, sustainability, and governance. The most important dimension is the Government (Go) to realize the interconnectivity and the information. If the Go has been realized, the other four dimensions will be easily obtained. With the development of ICT, the energy security status will certainly be more easily accessed anytime and anywhere by the stakeholders. The concept of a smart city usually integrated with the ICT infrastructure, especially for monitoring, management and decision-making tool. This research provides an overview of how the concept of energy security system is closely related to the implementation of the smart grid.


2017 ◽  
Vol 30 (4) ◽  
pp. 255 ◽  
Author(s):  
Artur Correia ◽  
Vanda Azevedo ◽  
Luís Velez Lapão

Introduction: Telemedicine is the provision of health services, where distance is a critical factor, using information and communication technologies. Cape Verde has bet on using this tool to increase access of the population of its islands to specialized care.Material and Methods: Qualitative study, covering the period between 2013 and 2014. It uses document analysis, semi-structured interviews and focus groups to collect data and analysis of content for their analysis. The participant population includes doctors, nurses and professionals from some institutions related to telemedicine.Results: The priorities of the National Telemedicine Program are set, the cores and reference centers are operational, with trained personnel and equipment installed. Several other policy instruments and conditioning factors and facilitators of the program have been identified.Discussion: Telemedicine is contributing to the reduction of inequalities in access to health, in Cape Verde. However, the full adoption of a service based on a new technology depends on conditioning factors and facilitators, and several success factors of telemedicine, identified in the literature, are not observed and in conjunction with other existing weaknesses affect the overall development of the National Telemedicine Program. However the strengths and capabilities are highlighted opportunities to act.Conclusion: Despite the progress, some telemedicine success factors highlighted on the literature are not seen in the country.


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