Assessment of E-Government Portals

This research revealed the importance of public service web portals for an e-government information system. An e-government portal is interacting with its administrators, citizens, businesses and other governments helping them increase their operations performance. The authors have developed, modeled, formulated and compared an efficient assessment framework for e-government portals. In order to accomplish such task many quantitative factors and indicators were taken under consideration; also, other frameworks have been studied and compared. The authors focused on the web portals services quantity that the interested parties should use, in order to create an well designed public services’ web portal. This research provides a framework model to evaluate the basic common digital public services that a government offers to its interactive stakeholders, so that all other countries across the world can predefine weaknesses and strengths, improve existing or formulating new e-services. The importance of the assessment framework model is thoroughly explained through the results.

Digital Citizenship and E-Government Integration

In the study, the archive database of the e-government portal web page of the Turkish Republic of Northern Cyprus, which creates a very large archive database in the field of digital citizenship, was examined. Due to the limit of research conducted through the database of the Turkish Republic of Northern Cyprus e-government portal web page in the field of digital citizenship, the study will contribute to the literature. The e-government portal, which can be considered the largest and most inclusive database within the scope of e-government in Northern Cyprus, was selected using the purposive sample technique for official web page purposes. In this study, which is thought to lead to new researches and discussions on digital citizenship and e-government applications, descriptive analyses were revealed as quantitative and qualitative data, and content analysis was applied using document analysis technique from qualitative research methods data collection tools.

A Post Implementation Review of the Success of an e-Government Portal Project

<p>The government of Mongolia wants to improve and expand e-Government initiatives. The Government believes that the introduction of e-Government can significantly: improve transparency and efficiency in administration; increase participation of citizens in the government decision-making process; improve national competitiveness; upgrade capacity of the national ICT infrastructure; enhance the quality of civil services (Sambuu, Tudevdagva, & Erdene, 2008). The use of information communication technology in the public sector requires a clear vision, to deliver open and transparent government, along with improved integrated information and service delivery. With democratic government only emerging in Mongolia in the past twenty years, there is little or no historical precedent for any type of e-Government projects, although foundations for the concept were laid in 2005, with the formation of the Information and Communication Technology Agency (ICTA), with its focus on ICT policy and project implementation. Measuring the performance of e-government initiatives in the country would be important for helping the government and public to understand what progress is being made with the development of those initiatives, and in explaining any obstacles to progress. This study focused on illustrating success factors of the e-government initiative in the country in the case of PMIS (Public Management Information System) in Mongolia. A government portal is one of the key priority e-government initiatives in every country to achieve its e-government goals, whereas the government of Mongolia started its own e-government portal in 1997. The IS Success Model (Delone & McLean, 1992) and the 3D Model of IS Success (Ballantine et al, 1996) were used to investigate the possible factors for the success of the PMIS portal initiative. Distance semi-structured interviews of five participants from public agencies were conducted. The result suggests a positive perception of ten success factors, which may help to increase the benefit and consequence of e-government uptake.</p>

A Post Implementation Review of the Success of an e-Government Portal Project

<p>The government of Mongolia wants to improve and expand e-Government initiatives. The Government believes that the introduction of e-Government can significantly: improve transparency and efficiency in administration; increase participation of citizens in the government decision-making process; improve national competitiveness; upgrade capacity of the national ICT infrastructure; enhance the quality of civil services (Sambuu, Tudevdagva, & Erdene, 2008). The use of information communication technology in the public sector requires a clear vision, to deliver open and transparent government, along with improved integrated information and service delivery. With democratic government only emerging in Mongolia in the past twenty years, there is little or no historical precedent for any type of e-Government projects, although foundations for the concept were laid in 2005, with the formation of the Information and Communication Technology Agency (ICTA), with its focus on ICT policy and project implementation. Measuring the performance of e-government initiatives in the country would be important for helping the government and public to understand what progress is being made with the development of those initiatives, and in explaining any obstacles to progress. This study focused on illustrating success factors of the e-government initiative in the country in the case of PMIS (Public Management Information System) in Mongolia. A government portal is one of the key priority e-government initiatives in every country to achieve its e-government goals, whereas the government of Mongolia started its own e-government portal in 1997. The IS Success Model (Delone & McLean, 1992) and the 3D Model of IS Success (Ballantine et al, 1996) were used to investigate the possible factors for the success of the PMIS portal initiative. Distance semi-structured interviews of five participants from public agencies were conducted. The result suggests a positive perception of ten success factors, which may help to increase the benefit and consequence of e-government uptake.</p>

The efficiency of e-government portal management from a citizen perspective: evidences from Turkey

PurposeThis study aims to explore the key factors in achieving an efficient e-government portal management system from a citizen perspective. Accordingly, this study focuses on explaining how an e-government portal should manage its digital public services for citizens efficiently.Design/methodology/approachThis study employs a qualitative research design. As a sample case, this study preferred to analyze the Turkish e-government portal. The data is based on available open access data and information from the Turkish e-government portal, which is called e-Government Gateway in practice. In addition, the data of TURKSTAT (Turkish Statistical Institute) were used to determine the general profile of citizens about Internet skills and usage. Then, the data is analyzed by descriptive content analysis.FindingsAs a result of descriptive findings, user type, digital platform options, security and access options, and digital public service classification are all found as important factors for providing a well-designed e-government portal system from a citizen perspective. Especially, citizens should be informed about using options and service categories and types to be accessed by the e-government portal. Social media tools are efficient factors when informing citizens about the e-government portal and communicating with them.Research limitations/implicationsThis study provides an original model to explain how the Turkish e-government portal works from a citizen perspective. However, there are some limitations to the study. The findings and suggestions are based on the Turkish e-government portal and its digital public service management. Also, this study evaluates the efficiency of the e-government portal management from a citizen perspective. Future studies can investigate e-government portal management for different countries by different approaches or research designs.Practical implicationsBased on the Turkey case, it is determined that creating an e-government portal with having up-to-date public services, including both web-based and mobile-based platforms, will support the adoption and use of e-government portals.Social implicationsThe digital transformation of government is almost the main issue for policymakers in the world. But, this transformation process has some risk factors as well as challenges. To overcome these challenges, policymakers should design flexible and adaptable digital portals and systems to provide easy-to-use and self-use options for the citizens.Originality/valueThis study reveals key factors for efficient e-government portal management by providing descriptive evidence from Turkey. The main contribution of this study is expected to give practical implications and to guide other countries about the adoption of efficient e-government portals by citizens.

THE LEGAL REGULATION OF E-GOVERNMENT FORMATION

Analyzing the interaction between e-government and citizens in Azerbaijan, it is possible to observe large-scale socio-cultural changes in the lives of the population under the influence of the information society. Although the principles announced at the beginning of the e-government path were far from the real situation, later regulatory frameworks were established, multifunctional centers were established, various e-government regulations for development and implementation, integration of state information systems to develop and expand domestic and international cooperation. Involvement of the population in management processes and cooperation with the state with the help of information and communication technologies began to create a wide range of opportunities. The article examines the legal basis for the formation of e-government, reflects the status of e-government, e-signatures, e-services provided to citizens by the State Agency for Citizen Services and Social Innovations. Key words: e-signature, research concepts, decree, electronic document, state agency, state program, e-government portal

An Investigation of the E-Services Quality provided by Kuwait Government Portal

The unlimited development and extensive use of ICT has helped governments around the world to innovate and improve public services through the advantages of egovernment services. First step of this study was an attempt to measure the quality of e-services provided by the usercentric Kuwait Government Online Portal through investigating the quality standards of e-government services and different quality dimensions of e-government services as identified in the literature. Post examining E-service quality models one model was selected and used to validate the quality of e-services provided by the Kuwait Government Online Portal. A survey was presented to 486 valid participants through an online questionnaire. The result of the survey in general showed a diverse quality results which was around the range of “Neutral”. This could be due to having a large number of diverse e-services provided by more than 60 government agencies all enclosed in the Kuwait Government Online Portal. The second step of this study was to validate the result from the survey through conducting a semi-structured interviews by the authors with three top management officials at the government entity responsible for implementing e-government program in Kuwait. The interviews have revealed interesting insights, namely the existence of strong presence of silo-mentality in government entities which could be the main cause for not achieving integrated e-services. Future work will include studying specific e-services and defining suitable categorization that helps in determining their quality. The model that was used in this study was based on high-level dimensions that needs to be broken down into subdiminutions that could contribute to increasing the accuracy of the results of e-service quality evaluation. In addition, measuring the effect of silo-mentality of the government over the quality of e-services in Kuwait is desirable.

Ontology Based Governance for Employee Services

Advances in computers and communications have significantly changed almost every aspect of our daily activity. In this maze of change, governments around the world cannot remain indifferent. Public administration is evolving and taking on a new form through e-government. A large number of organizations have set up websites, establishing an online interface with the citizens and businesses with which it interacts. However, most organizations, especially the decentralized agencies of the ministries and local authorities, do not offer their information electronically despite the fact that they provide many information services that are not integrated with other e-government services. Besides, these services are mainly focused on serving citizens and businesses and less on providing services to employees. In this paper, we describe the process of developing an ontology to support the administrative procedures of decentralized government organizations. Finally, we describe the development of an e-government portal that provides employees services that are processed online, using the above ontology for modeling and data management.

Present & Future Challenges of Lockdown in India and Abroad

Covid-19 pandemic is the world’s greatest health hazard/crisis in the present scenario and the greatest challenge we have faced since World War II. It was first originated/identified in 31st December, 2019 in Wuhan. However, a present conflict lies on the origin of the virus was from Wuhan wet-markets or the Institute of Virology, Hubei Province of China and spread to European countries and worldwide. WHO declared it as Global Pandemic and now it has spread to almost all continents causing severe spike In corona virus infected 54,58,458,death-3,45,157,recovery-22,84,211 cases as on 27.05.2020in 213 countries globally , which is a matter of great concern. The more countries it reached, the more it devastated the Social, Political, Economic, Agriculture, Medical aspects leaving deep scars. All countries are fighting to slow down the spread of virus by tracking, tracing, testing and treating the patients by limiting travel, curbing lockdown, registering migrant workers on line in my government portal,quarantining citizen and cancelling possible large gathering in various places. In this context, the effect of lockdown including the impact on social, political, financial, etc. aspect of societies is discussed. In addition, an attempt is made to shed light on the duties of a responsible citizens and government. Later a brief description is conveyed on what can be the future challenges for both government and citizens.

The Gnawer of Rocks by L. Flaherty

Flaherty, Louise. The Gnawer of Rocks. Illustrated by Jim Nelson. Inhabit Media, 2017. The Gnawer of Rocks, written by Louise Flaherty and illustrated by Jim Nelson, is based on the author's memories of a story she heard as a child from an Inuk storyteller, Levi Iqalugjuaq, in Nunavut in the 1970s. The book, which feels like an incredible mix of picture book and graphic novel, focuses on a traditional story about a creature called Mangittatuarjuk and two young women who fall into her clutches. Nelson's artwork follows the layout of a comic book, using word balloons and panel captions, which makes for an immersive reading experience following two girls who discover a trail of beautiful rocks outside of camp which lead them from the bright and colourful world of home into the increasingly dark and frightening world of Mangittatuarjuk. The book mixes Inuktitut terms throughout, but does include a glossary at the end. The story does get both gruesome and horrific in the cave of Mangittatuarjuk, but the story, which would be great for older school children, does include a warning in the author's note. A really great introduction to traditional northern Canadian stories, the book includes an introduction for context and acknowledges the original storyteller as well as the reasons for this type of story and its likely role in the lives of children. An excellent read for children who are already comfortable with scary stories. Highly recommended: 4 out of 4 starsReviewer: Kirk MacLeod Kirk MacLeod is the Open Data Team Lead for the Government of Alberta’s Open Government Portal. A Life-Long reader, he moderates two book clubs and is constantly on the lookout for new great books!