scholarly journals Applying Importance-Performance Analysis to Information Systems: An Exploratory Case Study

Author(s):  
Sulaiman Ainin ◽  
Nur Haryati Hisham
Author(s):  
Stephanus Eko Wahyudi ◽  
Kartika Gianina Tileng

This research aimed to find the system features for remote, synchronous, and asynchronous communication and collaboration among the students. The research design was through an exploratory case study. The data collection method was in-depth interview with experienced supervisors and the subject coordinators. The result of the research is the necessary features to be included in the updated version of the information systems. The various coaching and mentoring features can support subject coordinators, supervisors, and students and allow them to complete the subject on time and in accordance with the standards


Author(s):  
Luiz Antonio Joia ◽  
Carlos Magalhães

This research investigates the main causes for the unsuccessful implementation of an electronic prescription system in a general hospital – from an explanatory-exploratory case study standpoint – adopting resistance to information systems as its theoretical background. In the case under analysis, the study shows that the main motives for resistance to the system were: lack of training of the physicians; the age of the physicians; problems with the design and safety of the system; inadequate technological infrastructure; the employment relationship of the physicians; and the interference of the system with the power and autonomy of the physicians. The chapter concludes that the intra-organizational context of the hospitals must be analyzed in a systemic way in order to understand fully how the system will be accepted and used by its main potential users, namely physicians.


Author(s):  
Martin W. Wallin ◽  
Georg von Krogh ◽  
Jan Henrik Sieg

Crowdsourcing in the form of innovation contests stimulates knowledge creation external to the firm by distributing technical, innovation-related problems to external solvers and by proposing a fixed monetary reward for solutions. While prior work demonstrates that innovation contests can generate solutions of value to the firm, little is known about how problems are formulated for such contests. We investigate problem formulation in a multiple exploratory case study of seven firms and inductively develop a theoretical framework that explains the mechanisms of formulating sharable problems for innovation contests. The chapter contributes to the literatures on crowdsourcing and open innovation by providing a rare account of the intra-organizational implications of engaging in innovation contests and by providing initial clues to problem formulation—a critical antecedent to firms’ ability to leverage external sources of innovation.


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