scholarly journals The Effect of Brand Personality of Electronic Word of Mouth on Wardah Products with Brand Preference as an Intervening Variable

Author(s):  
Yunita Engriani ◽  
Gadiesha Dina Aulia
2020 ◽  
Vol 4 (2) ◽  
pp. 135
Author(s):  
Irfan Aulia Syaiful ◽  
Ade Pungki Royani

Penelitian yang membahas tentang kepribadian merek dan fenomena electronic word of mouth masih sangat menarik untuk ditelaah. Studi ini meneliti peran electronic word of mouth dan kepribadian merek terhadap keputusan pembelian khususnya dalam konteks pembelian produk kosmetik merek lokal. Partisipan dalam penelitian ini terdiri dari 439 perempuan berusia 20-34 tahun yang minimum telah membeli produk kosmetik merek lokal (Make Over) sebanyak satu kali. Untuk mengukur electronic word of mouth digunakan alat ukur electronic word of mouth scale, sementara kepribadian merek diukur dengan brand personality scale, dan keputusan pembelian diukur dengan alat ukur keputusan pembelian. Hasil penelitian menunjukkan variabel kepribadian merek dan electronic word of mouth baik berdiri sendiri ataupun secara bersama-sama mempunyai peran yang sangat kuat memprediksi keputusan pembelian pada merek kosmetik lokal. Hal ini menggambarkan pentingnya merek kosmetik lokal membangun kepribadian merek yang kuat dan menggunakan pesan viral dari mulut ke mulut pada media digital untuk mempengaruhi keputusan pembelian pada konsumennya.


2010 ◽  
Vol 11 (1) ◽  
pp. 161-176
Author(s):  
송지희 ◽  
Feisal Murshed ◽  
Judy Harris

2020 ◽  
Vol 4 (02) ◽  
Author(s):  
Tulus Dwi Prasetyo ◽  
Istiatin Istiatin ◽  
Bambang Mursito

The purpose of this research is to find out whether there is a significant influence between variable website quality, product innovation, and electronic word of mouth on e-commerce shopee purchasing decisions. In addition, it is also to find out whether there is a significant simultaneous effect and which variable is the most dominant in influencing the purchase decision of e-commerce shopee at the Faculty of Economics, Batik Islamic University, Surakarta. The method used is quantitative descriptive method. The population in this study amounted to 1330 students and the number of samples used was 133, where the sampling technique used quota sampling. The data used are primary data and secondary data with data collection techniques: observation, documentation, questionnaire and literature study. Data analysis techniques in this study used multiple linear tests. The results of the study can be concluded that: The results of the study can be concluded that: 1) There is the influence of website quality, product innovation, and electronic word of mouth simultaneously influence the purchasing decision of e-commerce shopee on the Students of the Faculty of Economics, Islamic University of Batik Surakarta, 2) There is an influence website quality on e-commerce shopee purchasing decisions at the Batik Faculty Islamic University Economics Faculty Students, 3) There is an influence on product innovation on e-commerce shopee purchasing decisions at the Batik Faculty Islamic Economics Faculty Students, 4) There is the influence of electronic word of mouth on the decision purchasing e-commerce shopee at the Faculty of Economics, Surakarta Islamic Batik University. Keywords: Purchasing Decisions, Website Quality, Product Innovation, Electronic Word Of Mouth


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