scholarly journals Six Sigma” pada UMKM Rina Payakumbuh Untuk Minimasi Defect Produk Sanjai

2020 ◽  
Vol 11 (1) ◽  
pp. 71
Author(s):  
Winny Alna Marlina ◽  
Khairi Khairi ◽  
Poni Poni

<div><p class="1eAbstract-text"><em>Based on Survey data in 2018, Payakumbuh has a cracker industry of 44%, a wet cake industry 37%, 11% of the food industry which is not yet included in any group, and 8% of the bread and similar industries. One of the SMEs that produce Sanjai in Payakumbuh is Sanjai Rina. Sanjai Rina's business has been established since 1990. The production system at Sanjai Rina is still simple in its processing, so there are defective products every month. The number of defects in December 2018 will be 50 kg, with a production of 3300 kg. For this reason, Six Sigma at Rina Payakumbuh MSMEs for Minimizing Defect Sanjai Products.</em><em> </em><em>The use of Six Sigma to prevent and reduce product defects, save costs, and customer satisfaction. Results Sigma scores of Sanjai defective products at Rina's UMKM were 4% and exceeded Sigma's standard by 3%. In minimizing defects in Sanjai products by using the Six Sigma methodology, which includes DMAIC. Sanjai Rina's product damage classification consists of 32% because the packaging is caused by plastics exposed to the heat of the frying pan, 29.8% due to expired products, and 38.2% technical problems, namely a large number of requests by the retailer due to running out of stock. Technical errors cause the most significant product defect, so UKM Rina will provide training to employees and provide training in producing sanjai to minimize the number of defective products to increase company profits</em><em>.</em></p></div>

2014 ◽  
Vol 598 ◽  
pp. 647-651
Author(s):  
Ganesh Kumar Nithyanandam ◽  
Manmohanraj Raju ◽  
Gokulraj Srinivasan

Lean Six Sigma is a disciplined data driven approach to improve the quality and the performance of a process or a system with which finally results to the profitability of a firm. Many of the organizations have adopted Six Sigma methodology to improve their quality and their performance to competitive industrial world. This work is concentrated with one of the leading Automotive component manufacturing company in South India. The main objective of this paper was to reduce the product defect with the application of Lean Six Sigma methodology. The paper follows the DMAIC methodology to investigate defects and its root causes and provide a solution to reduce and/or eliminate these defects. This paper also explores how a manufacturing process can use a systematic methodology to move towards world-class quality level.


2015 ◽  
Vol 14 (3-4) ◽  
Author(s):  
Mohammad Amin Javadi ◽  
Sadigh Raissi

<p>Even though there are remarkable advances in machinery and technological methodologies toward products robustness and precise operations on processes, engineers always address difficulties in setting a process at desirable conditions. Actually, due to the nature of the destructive characteristics of products and processes they might not be able to cope with the issue. Aforementioned traits create constraints against direct measurement. Consequently, surrogate variables are proposed to go through the obstacle. Since sources of deviations are easy to affect as noise factors, experts are required to ameliorate skillfully. Multiple quality characteristics are contemplated simultaneously in different industries such as pharmaceutical, food sections or productions for improving both product reliability and customer satisfaction. In order to overcome the expressed problems and facilitate the processes, a model is constructed through robust design concepts and a case study shows how to surmount the problem of working with different destructive quality characteristics at the same time by using Six Sigma methodology.</p>


Author(s):  
Mohammad Pourgol-Mohamad

Abstract Improvement of business processes, increasing customer satisfaction, and reducing organizational costs are important issues that institutions deal with. In this context, six sigma methodology has been considered as a systematic approach to achieve these goals by many organizations. In recent years, non-industrial sectors, where human data are involved, have also applied this technique to improve their processes quality. For application of six sigma procedure for non-industrial issues, there are several challenges that are not encountered in the conventional implementation of Six Sigma procedure. Most of these challenges are experienced on gathering the human (operators, experts) expressed data required for the six sigma projects on the phase of measurement and analysis. The challenges identification and analysis give the ability to address them and provide practical solutions. In this study, in addition to different stages of the Six Sigma methodology, its implementation has been investigated in the non-industrial sector in the DMAIC phases. The challenges dealt with in this research include the impact of external factors on human data, limitations in the design of experiments for human data, qualitative data and discrete data as well as one-sided data. Also, considering a case study on the implementation of six sigma methodology to enhance customer satisfaction in an East Azerbaijan Gas company, strategies are presented for overcoming these obstacles.


Author(s):  
F. Aggogeri

This chapter explains how the successful theories about process integration can be implemented in different industrial fields by introducing a rigorous methodology. Starting from the consideration that processes must be managed to achieve customer satisfaction, the companies necessitate changing their old paradigms and focusing on an integrated management of their functions. In this chapter, the proposed solution is the Six Sigma methodology. It can be applied to every industrial field, anywhere the need for a global, shared objective and improvement is advised. To better show the opportunities and advantages, due to the implementation of Six Sigma in business strategies and activities, three case studies are discussed.


2021 ◽  
pp. 193896552110123
Author(s):  
Taeshik Gong ◽  
Pengchang Sun ◽  
Min Jung Kang

To date, research on the deontic model and third-party reactions to injustice has focused primarily on individuals’ tendency to punish the transgressor. In this study, we seek to extend the extant research by arguing that punishment may not be the only deontic reaction and that third-party observers of injustice should engage in activities that help the victim. More specifically, we explore employee’s customer-oriented constructive deviance as a reaction to organizational injustice toward customers. We also investigate how this deviance influences customer satisfaction. In addition, we explore service climate, driven by servant leadership as a moderator on the relationship between employees’ perceptions of organizational unfairness and customer-oriented constructive deviance. The study collected three-level survey data from 95 hotel managers, 396 employees, and 1,848 customers. We find that servant leadership increases service climate, which in turn strengthens the relationship between organizational injustice toward customers and customer-oriented constructive deviance. The findings also reveal that customer-oriented constructive deviance increases perceived service quality, leading to customer satisfaction. Our study significantly contributes to the emerging theory concerning customer-oriented constructive deviance by explaining the antecedents, consequences, and moderators. The study also helps managers deal with customer-oriented constructive deviance in the workplace.


2021 ◽  
Vol 10 (Supplement_1) ◽  
pp. S20-S21
Author(s):  
Sara Eloisa Rivera Molina ◽  
Claudia Romero Quiroz ◽  
Dilcia Sauceda Acosta

Abstract Background Peritoneal dialysis (PD) is the most common method of renal replacement therapy (RRT) in pediatric patients in Honduras. It has improved survival and quality of life. Unfortunately, there are complications associated with the use of PD catheters, 85% of which, are of infectious origin. These infections carry a high burden of morbidity and mortality, lengthen hospital stays, and increase costs and are a motive for transfer to hemodialysis. Hospital María Especialidades Pediátricas (HMEP) is a pediatric hospital caring for patients with chronic kidney disease in Honduras, PD has been offered as a method for RRT since September 2014. Methods In HMEP, monitoring of PD infection rates through active surveillance began December 1, 2017, as the first step (define and measure) toward the improvement of the PD Program based on Six Sigma methodology. A case of peritonitis was diagnosed when at least 2 of the following 3 criteria were met: (1) Clinical signs or symptoms of peritonitis (cloudy effluent or abdominal pain with fever or vomiting); (2) Altered peritoneal fluid cell count (after a dwell time of 2 hours: a WBC above 100 cells/mm3 in an uncentrifuged sample, with at least 50% neutrophils; or any WBC count with at least 50% neutrophils if the dwell time was less than 2 hours); (3) Positive peritoneal fluid culture. Patient data, risk factors for infection, causative organisms, and event outcomes were recorded. We present the main results of the analysis phase of all peritonitis cases using descriptive statistics. Results From December 1, 2017, through November 30, 2019, 79 patients required PD, representing 8931 catheter-days; and 30 peritonitis episodes occurred among 28 individuals (35%). The peritonitis rate during the 2-year surveillance period was 1.2 infections per patient-years (ideally: &lt;0.67). Twenty-seven (90%) of cases were classified as healthcare associated since these patients underwent PD 3 times a week in the hospital and the catheter was only manipulated by medical staff; the other patients received dialysis at home. The median time from catheter placement to the event was 27 days (5–383 days). All patients had clinical signs or symptoms of peritonitis. Peritoneal fluid cell count results were available for 29 infections, all of which reported altered results. Peritoneal fluid cultures were positive in only 12 events (40%); 6 (50%) reported Gram-negative organisms, 5 (41%) reported Gram-positive and 1 reported Aspergillus spp. Nonfermentative Gram-negative bacteria (Pseudomonas aeruginosa and Acinetobacter lwoffii) were the most common organisms identified; Staphylococcus epidermidis was the most common Gram-positive. Ten events (33%) required removal and replacement of the catheter due to the infection, 6 (20%) required permanent transfer to hemodialysis; 2 (7.1%) patients experienced a relapse. Two (7.1%) died due to infection. Conclusions Implementing Six Sigma methodology allowed us to improve our PD Program by objectively quantifying the magnitude of the problem and identifying risk factors. This supported the infection prevention and control team with the implementation and improvement of preventive measures: change in hand hygiene products (from triclosan to chlorhexidine), increasing hand hygiene compliance, improving connection/disconnection procedure, PD catheter insertion, and maintenance, empowerment of caregivers.


2012 ◽  
Vol 622-623 ◽  
pp. 472-477
Author(s):  
Ali A. Karakhan ◽  
Angham E. Alsaffar

The aims of this study are to measure the defect rate and analyze the problems of production of ready concrete mixture plant by using Six Sigma methodology which is a business strategy for operations improvement depending basically on the application of its sub-methodology DMAIC improvement cycle and the basic statistical tools where the process sigma level of concrete production in the case study was 2.41 σ.


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