Co-creating product-service-system with and for the ageing society in different socio cultural contexts

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Carlijn VALK ◽  
Yuan LU ◽  
Jim STEENBAKKERS ◽  
Tilde BEKKER ◽  
Gavin PROCTOR ◽  
...  
Keyword(s):  
Value Creation ◽  
Service System ◽  
Design Method ◽  
Product Service System ◽  
Ageing Society ◽  
Cultural Contexts ◽  
Creation Process ◽  
Product Service ◽  
Multi Stakeholder ◽  
Research Tools

This paper reports on an empirical study about how designers and design researchers applied a co-creation method to generate product-service-system (PSS) concepts in multi-stakeholder teams, to promote physical activities for elderly people in an EU project. This method is developed based on the Value Design method. The value design method consists of a workshop process and a set of generative research tools to support the value creation process. By analysing the workshop process, results from the end user value creating process, the stakeholder value creating process and the encounter process, this paper demonstrates how designers can use such a co-creation process together with the created generative research tools to enable the value creation for the purpose of adopting the PSS approach by the stakeholders and the end users. The results also showed that different social cultural contexts related to the field of interest determined the stakeholder network construction.

A prelude for PSS

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Paul MATTHYSSENS ◽  
Ivo DEWIT
Keyword(s):  
Value Creation ◽  
Service System ◽  
Research Field ◽  
Specific Knowledge ◽  
Product Service System ◽  
Product Service ◽  
Operational Integration ◽  
Depth Interviews ◽  
Essential Insight ◽  
Synthesis Approach

This research paper describes the transition to integrate products and services into systems and contributes to a broader understanding of the research field PSS design as an emerging area and phenomenon. Ensuing a synthesis approach, we outline different organizational drivers that emerge from the transition toward PSS as innovation strategy. Based on five in-depth interviews with experts that have specific knowledge and involvement in PSS design projects, the paper confronts a previous literature review with its practical counterpart. Findings clarify the definition, related terminology and context of PSS, but also advocate a future effort to appropriately support an operational integration of product and service side. Additionally, we observe an obvious evolution of value creation - through a focus on the (user) experience - as part of the rise of the product service system itself, an essential insight that can contribute in various ways to current PSS practices.

Module division and configuration modeling of CNC product–service system

2016 ◽  
Vol 231 (3) ◽  
pp. 494-506 ◽  
Author(s):  
Zhongqi Sheng ◽  
Changsai Liu ◽  
Junyou Song ◽  
Hualong Xie
Keyword(s):  
Modular Design ◽  
Service System ◽  
Design Method ◽  
Service Integration ◽  
Product Lifecycle Management ◽  
Configuration Model ◽  
Product Service System ◽  
Integration Model ◽  
Product Service ◽  
Service Activities

Product–service system is a new globally optimized production system with high-degree integration of product and service, which is formed under the product lifecycle management thinking of manufacturing enterprises. This paper applies the modular design method in the development of CNC product–service system and studies the module division and configuration modeling method oriented to configuration design process. First, a service module division method based on design structure matrix is proposed, and the relationship of service activities is established through directed graph and the module division of service activities is determined by calculating reachable matrix. Next, the product–service integration strategy is analyzed, the product–service integration model is built, and the organic integration of product and services is achieved. Then, the meaning of configuration model of product–service system is introduced and the configuration model is established. At last, the economical turning center is selected as an example of CNC to implement the module division and configuration modeling of CNC product–service system and to verify the feasibility of proposed methods.

scholarly journals How are End-of-Life Strategies Adopted in Product-Service Systems? A Systematic Review of General Cases and Cases of Medical Devices Industry

2019 ◽  
Vol 1 (1) ◽  
pp. 3061-3070 ◽  
Author(s):  
Leticcia Giovana Damha ◽  
Adriana Hofmann Trevisan ◽  
Daniel Guzzo Costa ◽  
Janaina Mascarenhas Hornos Costa
Keyword(s):  
End Of Life ◽  
Medical Devices ◽  
Value Creation ◽  
Service System ◽  
Service Systems ◽  
Medical Field ◽  
Product Service System ◽  
Product Service ◽  
Product Service Systems ◽  
Wide Potential

AbstractLittle study has been done on the adoption of End-of-Life (EoL) strategies on the medical devices industry, despite the reasons why it is an important area of study for the implementation of circularity. The rates of waste in the medical field are alarming and tend to grow. Though presenting a wide potential for EoL strategies implementation, the medical field is also inherently challenging, considering the rigid regulations and product's risk to patients life. This paper analyses 17 Product-Service System case studies identified in the literature. Eleven of them are from various fields of industry, whereas the other six are applied to the medical devices industry. The adoption of EoL strategies - namely repair, reconditioning, remanufacture and recycling - is analysed in each case and compared for the two categories of cases. This adoption is related to the sources of value creation in Circular Economy, to the PSS typology and, at last, special EoL treatment for medical devices is discussed.

scholarly journals EXTENDING PRODUCT FAMILY DESIGN METHODS TO PRODUCT-SERVICE-SYSTEM FAMILY DESIGN

2021 ◽  
Vol 1 ◽  
pp. 1557-1566
Author(s):  
David Rosen ◽  
Young Mi Choi
Keyword(s):  
Service System ◽  
Design Method ◽  
Product Family ◽  
Design Methods ◽  
Alternative Methods ◽  
Product Family Design ◽  
Product Service System ◽  
Product Families ◽  
Product Service ◽  
Smart Technologies

AbstractAlthough product family design methods are well established, little research has focused on Product-Service-System (PSS) family design. A PSS family design method is proposed in this paper that parallels methodology for designing product families. Separate platforms are proposed for products and for services. However, couplings between product and service platforms are identified and incorporated into the design method. Design problem formulations are proposed for PSS family platforms and for the PSS family itself, using a module-based approach, in contrast to a platform scaling approach. Alternative methods are investigated and compared for solving these problems. The application domain of Assistive Mobility (AM) is identified as a promising PSS family in this work. If smart technologies are integrated into AM devices, such as manual wheelchairs, powered wheelchairs, walkers, and rollators, then patient diagnosis and treatment, as well as device maintenance, services are enabled with these smart technologies, demonstrating that smart AM devices are a promising PSS family.

Research on the construction of the spiral evolutionary design methodology for a product service system based on existing products

2019 ◽  
Vol 234 (4) ◽  
pp. 825-839
Author(s):  
Shaofei Jiang ◽  
Di Feng ◽  
Chunfu Lu ◽  
Jiquan Li ◽  
Hao Chai
Keyword(s):  
Evaluation System ◽  
Service System ◽  
Design Method ◽  
Added Value ◽  
Evolutionary Design ◽  
Product Service System ◽  
System Evolution ◽  
Fire Extinguishing ◽  
Product Service ◽  
Feasibility Evaluation

A product service system composed of products, services, hardware and software support, and stakeholders enhances the added value and competitiveness of products through resource integration. To reduce the input in servitization and improve feasibility, manufacturers tend to construct a product service system based on existing products to meet the demands of customers, instead of constructing a completely new product service system. Therefore, this article presents a spiral evolutionary design method to construct a product service system based on existing products. With the ultimate goal of the system evolution being the maximization of the use of existing products while satisfying the demands of customers, the system performance will be spirally upgraded under the guidance of the system evolution chain through the operation of the system symbiotic ring. The construction of a mobile fire extinguishing product service system based on existing fire-fighting equipment was used as an example to illustrate the feasibility of this methodology. Finally, a feasibility evaluation system was established to evaluate and compare the previous product service system methodologies with the methodology in this article.

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