scholarly journals Emotions, Emotion Management and Emotional Intelligence in the Workplace: Healthcare Professionals' Experience in Emotionally-Charged Situations

2021 ◽  
Vol 6 ◽  
Author(s):  
Lara Carminati
Keyword(s):  
Mental Health ◽  
Emotional Intelligence ◽  
Healthcare System ◽  
Healthcare Professionals ◽  
Emotion Management ◽  
Healthcare Sector ◽  
Emotional Difficulties ◽  
Emotional Experiences ◽  
Context Dependent

This perspective article is grounded in a cognitive and context-dependent view on emotions. By considering emotions as socially embedded and constructed, the different but related concepts of Emotion Management and Emotional Intelligence can be introduced. Yet, research juxtaposing and applying them within the healthcare sector to explain healthcare professionals' multifaceted emotional experiences at work is still scarce. Hence, this article contributes to the literature on emotions by offering an overarching perspective on how the juxtaposition of Emotion Management and Emotional Intelligence may help healthcare professionals to bridge the developmental transition between these two crucial abilities which, in turn, can help them overcome emotional difficulties in complex situations. Such integration would positively influence individuals' behavioral and mental health, as well as the overall quality of the healthcare system.

Entrepreneurial orientation and burnout among healthcare professionals

2020 ◽  
Vol 34 (1) ◽  
pp. 16-22
Author(s):  
Claudine Kearney ◽  
Padraic Dunne ◽  
William J. Wales
Keyword(s):  
Quality Of Care ◽  
Entrepreneurial Orientation ◽  
Healthcare Professionals ◽  
Focal Point ◽  
Well Being ◽  
Organizational Outcomes ◽  
Healthcare Sector ◽  
High Tech ◽  
Content Type

PurposeAmong healthcare professionals, burnout is one of the key challenges affecting organizational outcomes, employee productivity and quality of care. The knowledge of burnout and its root causes and primary contributors continues to grow yet remains limited. In many environments, an entrepreneurial orientation (EO) has been shown to dramatically improve organizational outcomes and performance. The purpose of this paper is to illustrate critical research areas at the intersection of organizational EO and employee burnout within the healthcare sector.Design/methodology/approachA conceptual model which considers how EO has the potential to provide an operational context that may negate, lessen or delay the negative effects of burnout among healthcare professionals, is advanced as a useful focal point to foster research exploring connections between organizational orientation and employee well-being.FindingsInsights into how an opportunity-embracing EO characteristic of high-tech firms may shape how stress is experienced and address burnout when applied to healthcare organizations. A decrease in burnout stands to improve quality of care as well as the satisfaction of staff and patients alike, including a greater sense of autonomy, engagement, motivation and passion.Originality/valueThis research agenda proposes new insights and the need for additional research into how the manifestation of organizational EO may contribute to the field of medicine, influence burnout and enhance the well-being among healthcare professionals.

scholarly journals PENGEMBANGAN KECERDASAN EMOSIONAL DAN SPIRITUAL SANTRI MELALUI PROGRAM TAHFIDZ DI PONDOK PESANTREN ROUDLOTUL QUR’AN CILACAP

2021 ◽  
Vol 4 (1) ◽  
pp. 63-69
Author(s):  
Khusnul Khotimatul Maulidiyah ◽  
Muh. Wasith Achadi
Keyword(s):  
Quality Of Life ◽  
Qualitative Research ◽  
Emotional Intelligence ◽  
Boarding School ◽  
Spiritual Intelligence ◽  
Emotional Experiences ◽  
Right Hand ◽  
Face Pain

This article aims to find out how to develop emotional intelligence and spiritual intelligence in students through the tahfidz program. This research is a qualitative research, taking the background of the Islamic Boarding School Roudlotul Qur'an Cilacap. The results showed that: 1) the concept of the tahfidz program, starting from planning routine deposit activities, sima'an al-Qur'an, and tahsin Al-Qur'an activities, 2) The tahfidz program is carried out three times a day by dividing the students into four groups , then when gathered in the santri assembly simultaneously put the santri's right hand above their head by reading surah al A'la verses 1-19 followed by reading a fragment of the burdah prayer with a pat on the forehead and ending with the recitation of their respective prayers and wishes. 3) the emotional and spiritual intelligence of the students tends to increase. Students are able to learn and master these skills if they have the motivation and effort to understand personal emotional experiences, motivate themselves, understand the emotions of others, and develop relationships with others. Likewise with spiritual intelligence, a person is able to get closer to the Creator by increasing spiritual abilities, the ability to face pain and fear, has a quality of life, and lives a devoted and responsible life.

scholarly journals Post-print manuscript: Emotional Intelligence Relates to Emotions, Emotion Dynamics and Emotion Complexity

2020 ◽  
Author(s):  
Carolyn MacCann ◽  
Yasemin Erbas ◽  
Egon Dejonckheere ◽  
Amirali Minbashian ◽  
Peter Kuppens ◽  
...  
Keyword(s):  
Emotional Intelligence ◽  
Negative Affect ◽  
Positive Affect ◽  
Experience Sampling ◽  
Emotion Management ◽  
Emotional Experiences ◽  
Emotion Dynamics ◽  
Meta Analyses

Emotional intelligence (EI) should relate to people’s emotional experiences. We meta-analytically summarise associations of felt affect with ability EI branches (perception, facilitation, understanding and management) and total scores (k = 7 to 14; N = 1,584 to 2,813). We then use experience sampling (N = 122 undergraduates over 5 days, 24 beeps) to test whether EI predicts emotion dynamics and complexity. Meta-analyses show that EI correlates significantly with lower negative affect (NA; ρ = -.21) but not higher positive affect (PA; ρ = .05). PA (but not NA) shows a significantly stronger relationship with emotion management (ρ = .23) versus other EI branches (ρ = -.01 to .07). In the experience sampling study, only management significantly related to higher PA, whereas lower NA was significantly related to total EI, perception, facilitation, and management. After controlling for mean affect: (a) only understanding significantly predicted NA dynamics whereas only management and facilitation significantly predicted PA dynamics; (b) management and facilitation predicted lower PA differentiation (EI was unrelated to NA differentiation); and (c) perception and facilitation predicted greater bipolarity. Results show that EI predicts affect, emotion dynamics and emotion complexity. We discuss the importance of distinguishing between different branches of ability EI.

Author response for "Mental health and quality of life among healthcare professionals during the COVID-19 pandemic in India"

2020 ◽  
Author(s):  
Suryavanshi, Nishi ◽  
Kadam, Abhay ◽  
Dhumal, Gauri ◽  
Nimkar, Smita ◽  
Mave, Vidya ◽  
...  
Keyword(s):  
Quality Of Life ◽  
Mental Health ◽  
Healthcare Professionals ◽  
Author Response

scholarly journals Analysis of Sociodemographic and Psychological Variables Involved in Sleep Quality in Nurses

2019 ◽  
Vol 16 (20) ◽  
pp. 3846 ◽  
Author(s):  
María del Carmen Pérez-Fuentes ◽  
María del Mar Molero Jurado ◽  
María del Mar Simón Márquez ◽  
José Jesús Gázquez Linares
Keyword(s):  
Emotional Intelligence ◽  
Sleep Quality ◽  
Healthcare Professionals ◽  
Pittsburgh Sleep Quality Index ◽  
Self Esteem ◽  
Psychological Variables ◽  
Three Factor Eating Questionnaire ◽  
Emotional Intelligence Inventory ◽  
Quality In Healthcare

Background: Sleep quality is related to health and quality of life and can lead to the development of related disorders. This study analyzed the sociodemographic and psychological factors related to sleep quality in nurses. Methods: The sample comprised 1094 nurses who were assessed according to the Pittsburgh Sleep Quality Index, the Rosenberg Self-esteem Questionnaire, the Goal Content for Exercise Questionnaire, the Brief Emotional Intelligence Inventory, and the Three-Factor Eating Questionnaire-R18. Results: The results confirm the impacts of diet, motivation for physical exercise, emotional intelligence, and overall self-esteem on sleep quality in nurses. Conclusions: Sleep quality in healthcare professionals is vitally important for performance at work; therefore, appropriate strategies should be applied to improve it.

scholarly journals Interprofessional Collaboration in the Mental Health Services in Norway

2014 ◽  
Vol 2014 ◽  
pp. 1-8 ◽  
Author(s):  
Ellen Andvig ◽  
Jonn Syse ◽  
Elisabeth Severinsson
Keyword(s):  
Mental Health ◽  
Communication Skills ◽  
Healthcare Professionals ◽  
Interprofessional Collaboration ◽  
Qualitative Content Analysis ◽  
Models Of Care ◽  
Main Theme ◽  
Community Mental Health Care ◽  
Insight Into

The aim of this study was to describe and interpret interprofessional collaboration between healthcare professionals (HCPs) working at the district psychiatric centre (DPC) and employed in community mental health care (CMHC) using a dialogue-oriented co-operative approach. Data were collected by means of multistage focus groups and qualitative content analysis was performed. The main theme “development of interprofessional collaboration by means of organisational strategies and interactional styles” encompassed the following categories: “improved communication skills,” “developing structures for coordination and responsibility” and “ increased professional insight into the values and conditions necessary for decision-making.” In conclusion, more attention should be paid to leadership in terms of coordination and feedback. The HCPs must be acknowledged, understood and strengthened in their work to improve the quality of CMHC. Finally, we recommend that a range of organisational and administrative models of care be used in order to support improvement work.

scholarly journals Survey of remote consultations in psychiatry during the SARS-CoV-2 outbreak

BJPsych Open ◽  
2021 ◽  
Vol 7 (S1) ◽  
pp. S264-S265
Author(s):  
Nusra Khodabux ◽  
Satheesh Gangadharan ◽  
Samuel Tromans ◽  
Avinash Hiremath
Keyword(s):  
Mental Health ◽  
Qualitative Data ◽  
Healthcare Professionals ◽  
Mental Healthcare ◽  
Technical Quality ◽  
Face To Face ◽  
The Mean ◽  
Detrimental Impact ◽  
Remote Consultations

AimsTo compare the usage of remote consultations before and after the first wave of the SARS-CoV-2 outbreak and explore mental health workers’ views on the usage of telemedicine.MethodAn online questionnaire survey was developed, and disseminated to mental healthcare professionals via e-mail and social media. Quantitative data were analysed using descriptive statistics and qualitative data were analysed using Braun and Clarke's six step procedure for thematic analysis.1ResultThere were 40 responses from mental healthcare professionals of varying grades from different sub-specialties, predominantly from the UK. Compared to before the SARS-CoV-2 outbreak, there was an increase in usage of telephone (9(22.5% to (29)72.5%) and video consultations (4(10%) to 17(42.5%)). Respondents reported an increase in virtual MDTs (35(87.5%) during the pandemic, 9(22.5%) pre-pandemic).Based on a 5-point Likert scale, the mean technical quality of telephone consultations was 3.56/5 (Range 2-5), with 75% rating telephone consultations as not being as good as face-to-face consultations. The mean technical quality of video consultations was 3.58/5 (Range 2-5), with 63% rating video consultations as not being as good as face-to-face consultations. 25 (62.5%) respondents felt comfortable using telephone consultations during the pandemic, 20(50%) felt comfortable using video consultations. Recurring themes identified from the qualitative data regarding reasons for the technical quality ratings were: connection issues, poor infrastructure and security concerns.Nine (23%) respondents felt that using video conferencing consultations had a detrimental impact on the mental health of patients while 14(35%) felt that telephone consultations had a detrimental impact on patients’ mental health. Recurring themes for health practitioners’ perceived effect of the use of telemedicine on patients’ mental heath were the loss of personal touch and reduced patient engagement.ConclusionThere was a substantial increase in usage of remote consultations during the first wave of the SARS-CoV-2 pandemic among mental healthcare professionals. The results reported in the present study suggest there are numerous barriers to the use of telemedicine in psychiatry, which require future exploration, ideally through interview or ethnographic studies.

scholarly journals Exploring Factors that Affect the Well-Being of Healthcare Workers

2017 ◽  
Vol 12 (6) ◽  
pp. 49 ◽  
Author(s):  
Andrea Tomo ◽  
Stefania De Simone
Keyword(s):  
Literature Review ◽  
Healthcare Workers ◽  
Healthcare Professionals ◽  
Well Being ◽  
Healthcare Sector ◽  
Professional Relationships ◽  
Factors Affecting ◽  
Analysis Of Results ◽  
The Individual

While the literature on well-being has largely explored workers in different industries, and much has been written about patient well-being and quality of life in recent years, little attention has focused on the well-being of healthcare professionals. This study aims to provide a relevant state-of-the-art on the healthcare sector within the context of well-being. The paper employs a systematic literature review, following the PRISMA guidelines, to find relevant studies; the analysis of results is then provided by using Herzberg’s two-factor theory to explore factors affecting the well-being of healthcare workers. The literature review revealed that few relevant studies were conducted before the year 2013; only a recent increased attention to this theme, with a particular focus on nurses, enabled this study to confirm several factors individuated in the general literature on well-being and to highlight some other factors specific to healthcare. This paper provides suggestions to build a better and healthier work environment, highlighting that managers need to focus their attention on creating conditions that facilitate intra- and inter- professional relationships, on providing healthcare workers with adequate solutions for their well-being, and on strengthening the individual employee’s identification with, and involvement in, the organization.

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