scholarly journals Stakeholder Expectation of Corporate Social Responsibility Practices: A Case Study of PWiK Rybnik, Poland

Energies ◽  
2021 ◽  
Vol 14 (11) ◽  
pp. 3337
Author(s):  
Aleksandra Kuzior ◽  
Józef Ober ◽  
Janusz Karwot
Keyword(s):  
Quality Of Life ◽  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Water Supply ◽  
Research Problem ◽  
Point Of View ◽  
Educational Activities ◽  
External Stakeholders ◽  
Corporate Social

Practices of corporate social responsibility (CSR), especially in organizations providing key services, related to the supply of fuel, water and energy, are extremely important from the point of view of identifying stakeholders with the functioning of enterprises in line with the principles of a closed loop economy. The article discusses the origins and evolution of the concept of corporate social responsibility, with particular emphasis on the water supply and sewage industry. The research problem was the perception and expectations of stakeholders toward prosocial activities of PWiK Rybnik (Sewage and Water Supply Ltd. Rybnik). The hypothesis assumed in the study was that the external stakeholders of PWIK Rybnik positively assess the company’s involvement in the tasks carried out as part of corporate social responsibility, they notice the involvement in educational activities and additional initiatives of PWIK that improve the quality of life of its inhabitants. For the purpose of this study, a quantitative method was used. For the purpose of the survey, the authors’ questionnaire “Survey of customers’ opinions on the activities undertaken by PWiK Rybnik” was created. The surveys conducted confirmed the hypothesis that the external stakeholders of PWIK Rybnik positively assess the company’s involvement in the tasks performed as part of corporate social responsibility; they notice the involvement in educational activities and additional initiatives of PWIK that improve the quality of life of its inhabitants. The results of the research made it possible to formulate guidelines for the operation of water supply and sewage companies in accordance with corporate social responsibility in the light of the opinions of their stakeholders.

scholarly journals Makna corporate social responsibility (CSR) pada PT. Sejahtera Usaha bersama Jombang

2021 ◽  
Vol 1 (4) ◽  
pp. 323-343
Author(s):  
David Amrulloh ◽  
Sulastri Sulastri
Keyword(s):  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Limited Liability ◽  
Point Of View ◽  
Private Company ◽  
Community Environment ◽  
Corporate Social ◽  
Modern Era ◽  
Economic Improvement

Corporate Social Responsibility (CSR) is a business commitment to act ethically, operate legally, contribute to economic improvement and improve the quality of life of stakeholders. In the modern era, the priority is no longer the property of shareholders, but the welfare of the stakeholders is a responsibility prioritized by the company. The emergence of Law No. 40 of 2007 concerning Limited Liability Company (UUPT) and Law No.25 of 2007 concerning Investment (UUPM) marked the commencement of CSR arrangements in Indonesia. The concept of CSR contained in the UUPM and UUPT will be seen in PT. Sejahtera Usaha Bersama Jombang. As a private company that engaged in industry, especially plywood. This study aims to uncover the meaning of Corporate Social Responsibility (CSR) from the point of view of the management of PT.SUB in- depth and comprehensively. This type of research is qualitative with phenomenology method and uses Husserl's data analysis techniques, with epoche stages, phenomenological reduction, imagination variations, synthesis of meaning and essence. Data collection in this study uses the method of observation, interviews, and documentation. Interviews are conducted in depth to explore individual awareness with semi-structured questions. The results of this study found two perspectives on the meaning of CSR at PT. SUB Jombang. First, CSR is defined as an obligation that is in the form of compliance with regulations. Second, CSR is interpreted as awareness, namely in the form of awareness of the company growing and developing in the midst of the community environment, and the realization that CSR is a charity and shodaqoh. Corporate Social Responsibility (Tanggung jawab sosial perusahaan/CSR) merupakan sebuah komitmen bisnis untuk selalu bertindak sesuai etika, beroperasi mematuhi hukum, serta berkontribusi terhadap perkembangan ekonomi dan perbaikan kualitas hidup para aktor terkait. Di era modern, perusahaan tidak lagi memprioritaskan kekayaan dari para pemegang saham, tetapi perusahaan lebih bertanggung jawab atas kesejahteraan para pemilik saham. Diterbitkannya Undang-Undang No. 40 tahun 2007 tentang Undang-Undang Perseroan Terbatas (UUPT) dan Undang-Undang No. 25 Tahun 2007 tentang Undang-Undang Penanaman Modal telah menjadi awal tatanan CSR di Indonesia. Penelitian ini menyelidiki praktik pelaksanaan konsep CSR yang dijelaskan di dalam UUPM dan UUPT pada PT. Sejahtera Usaha Bersama (SUB) Jombang, sebuah perusahaan swasta di bidang kayu lapis. Penelitian ini bertujuan untuk mengetahui makna CSR, dari sudut pandang pihak pengelola PT SUB secara mendalam dan menyeluruh. Penelitian ini merupakan penelitian kualitatif dengan metode fenomenologi dan metode analisa data Husserl’s, yang terdiri dari tahap epoche, reduksi fenomenologis, variasi imajinasi, serta sintesis makna dan esensi. DI dalam proses pengumpulan data, penelitian ini menggunakan metode observasi, wawancara, dan dokumentasi. Wawancara dilaksanakan secara mendalam untuk mengetahui kesadaran individu dengan pertanyaan semi terstruktur. Hasil dari penelitian menunjukkan adanya dua sudut pandang mengenai arti dari CSR dari PT. SUB Jombang. Sudut pandang pertama mengartikan CSR sebagai keharusan untuk patuh terhadap peraturan. Sedangkan sudut pandang kedua mengartikan Csr sebagai kesadaran dari perusahaan untuk tumbuh dan berkembang di tengah komunitas yang peduli akan lingkungan dan diwujudkan dalam bentuk amal dan sedekah.

scholarly journals PROGRAM CORPORATE SOCIAL RESPONSIBILITY PT PERTAMINA REFINERY UNIT VI BALONGAN DALAM MENINGKATKAN KEBERDAYAAN MASYARAKAT (Kasus Pada Desa Balongan, Majakerta, Sukaurip dan Karangsong)

2017 ◽  
Vol 16 (1) ◽  
pp. 53-74
Author(s):  
Ilona V. Oisina Situmeang
Keyword(s):  
Quality Of Life ◽  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Public Life ◽  
Clean Environment ◽  
Corporate Social ◽  
Depth Interviews

AbstractThe Government requires that any companyoperating in Indonesia to undertake CSR programsfor the surrounding community, which programsare not only charity but also to empowercommunities, so that the surrounding communitiesbe empowered; and this has been done by PTPertamina Balongan. This study used a qualitativeapproach that is descriptive. Primary datacollection is done by in-depth interviews and groupdiscussions while secondarily conducted throughthe study of literature. The result is that Pertaminaconducting activities in various areas of public life,including in the field leads to more social charityactivities, in economics with a focus on communitydevelopment activities needed by the communityand in the environmental field is directed to acleaner environment and comfortable as it mayimprove the quality of life as well as in the field ofreligion and education. This activity is routinelymaintained by Pertamina by listening to the keyneeds of the community.Keywords: Corporate Social Responsibility (CSR),People Empowerment, Charity, Clean Environment AbstrakPemerintah mewajibkan setiap perusahaan yangberoperasi di Indonesia untuk melakukan programCSR bagi masyarakat sekitar, dimana programyang dilakukan tidak hanya sekedar perbuatanamal namun lebih kepada pemberdayaanmasyarakat, sehingga masyarakat sekitar menjadiberdaya. Hal ini sudah dilakukan oleh PT PertaminaBalongan. Penelitian ini menggunakan pendekatankualitatif yang bersifat deskriptif. Pengumpulandata primer dilakukan dengan wawancaramendalam dan diskusi kelompok sedangkan datasekunder dilakukan dengan studi literatur. Hasilyang diperoleh bahwa Pertamina melakukankegiatan di berbagai bidang kehidupanmasyarakat, yaitu bidang sosial lebih mengarahkepada kegiatan amal, di bidang ekonomi fokuspemberdayaan masyarakat dengan berbagaikegiatan yang dibutuhkan oleh masyarakat dandibidang lingkungan mengarah kepada lingkunganyang bersih, nyaman dan dapat meningkatkankualitas hidup serta di bidang agama danpendidikan. Kegiatan ini rutin dilakukan Pertaminadengan mendengarkan kebutuhan-kebutuhanutama dari masyarakat.Kata kunci: CSR, Tanggung Jawab SosialMasyarakat, Pemberdayaan Masyarakat, Amal,Lingkungan Bersih

The Responsibility of Corporations for Sustainable Tourism Development

2018 ◽  
Author(s):  
Larry Dwyer ◽  
Dagmar Lund-Durlacher
Keyword(s):  
Quality Of Life ◽  
Corporate Social Responsibility ◽  
Business Models ◽  
Local Communities ◽  
Sustainable Tourism Development ◽  
Stakeholder Relationships ◽  
Csr Strategies ◽  
External Stakeholders ◽  
Corporate Social

The purpose of this chapter is to provide an understanding of the principles and practices of Corporate Social Responsibility (CSR) and to discuss how the concept of collaboration can facilitate the implementation of CSR strategies and operations. Increasing numbers of tourism companies are incorporating the concept of CSR in their business models, to improve the environment, the quality of life of local communities and the welfare of their employees. The chapter first illustrates and discusses the principles of CSR, and identifies the key benefits of incorporating CSR such as efficiencies, improved stakeholder relationships and enhanced profitability. Next, the chapter highlights the necessary changes in organisational attitudes and behaviour needed to underpin the implementation of CSR. Finally, it identifies the roles of internal and external stakeholders and suggests how collaboration among stakeholders can contribute to positive societal change.

The effects of corporate social responsibility (CSR) on employee well-being in the hospitality industry

2018 ◽  
Vol 30 (3) ◽  
pp. 1584-1600 ◽  
Author(s):  
Hyeli (Lina) Kim ◽  
Eunju Woo ◽  
Muzaffer Uysal ◽  
Nakyung Kwon
Keyword(s):  
Quality Of Life ◽  
Job Satisfaction ◽  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Hotel Industry ◽  
Need Satisfaction ◽  
Content Type ◽  
Corporate Social ◽  
Satisfaction Theory

Purpose The purpose of this study is to examine hotel industry employees’ perceptions of corporate social responsibility (CSR) and the influence of these perceptions on their quality of working life (QWL), job satisfaction and overall quality of life. By applying need satisfaction theory and bottom–up spillover theory, the study hypothesizes that employees’ overall quality of life is affected by QWL and job satisfaction. CSR serves as an antecedent to the hypothesis. Design/methodology/approach The target population for this study consisted of hotel industry employees working for companies in which CSR practices are conducted. The data collection method involved distributing a survey questionnaire. Using a sample drawn from employees in upscale hotels in South Korea, 442 usable responses were analyzed using a SEM approach. Findings The results revealed that philanthropic and economic CSR positively affected QWL, while legal and ethical CSR did not affect QWL. The study also confirms the need satisfaction theory, which suggests that employees’ QWL and job satisfaction affect their overall quality of life. Originality/value Despite the importance of CSR perception, most of the previous studies in this area have examined company and customer perspectives, while only limited research has examined employees’ CSR perceptions. The results of this research enrich knowledge of the outcome of CSR from the employee perspective. Information about employees’ perceptions of CSR activities is valuable for hotel management as it is the employees who turn CSR statements to actions.

scholarly journals Perception of Corporate Social Responsibility in companies of Eastern Slovakia region in 2009 and 2010

2013 ◽  
Vol 61 (7) ◽  
pp. 2903-2910 ◽  
Author(s):  
Iveta Ubrežiová ◽  
Lýdia Stankovič ◽  
Bohuslava Mihalčová ◽  
Andrea Ubrežiová
Keyword(s):  
Quality Of Life ◽  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Business Processes ◽  
Local Community ◽  
Positive Impact ◽  
Research Questions ◽  
Comparison Of The Results ◽  
Corporate Social

The article deals with the perception of Corporate Social Responsibility in companies of Eastern Slovakia region in 2009 and 2010. It aims to evaluate the survey performed in selected companies with the aim to find answers to the research questions (concerning the rate of perception of Corporate Social Responsibility, the evaluation of using a concept in the company, the importance of engagement in this area and so on) and with the assistance of selected methods for the examination. Different companies have framed different definition. Our own definition is that Corporate Social Responsibility is about how companies manage the business processes, to produce an overall positive impact on society. Holme said that Corporate Social Responsibility is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society. Stakeholders are persons, groups or organizations that has direct or indirect stake in companies actions, objectives and policies (include creditor’s customers, directors, employees, government, owners, suppliers, unions and the community). Based on findings and a comparison of the results is made focusing on stakeholder’s area, and suggestions are offered for the improvement in areas examined.

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