scholarly journals Effect of Emotional Intelligence and Psychosocial Risks on Burnout, Job Satisfaction, and Nurses’ Health during the COVID-19 Pandemic

Author(s):  
Ana Soto-Rubio ◽  
María del Carmen Giménez-Espert ◽  
Vicente Prado-Gascó

Nurses are exposed to psychosocial risks that can affect both psychological and physical health through stress. Prolonged stress at work can lead to burnout syndrome. An essential protective factor against psychosocial risks is emotional intelligence, which has been related to physical and psychological health, job satisfaction, increased job commitment, and burnout reduction. The present study aimed to analyze the effect of psychosocial risks and emotional intelligence on nurses’ health, well-being, burnout level, and job satisfaction during the rise and main peak of the COVID-19 pandemic in Spain. It is a cross-sectional study conducted on a convenience sample of 125 Spanish nurses. Multiple hierarchical linear regression models were calculated considering emotional intelligence levels, psychosocial demand factors (interpersonal conflict, lack of organizational justice, role conflict, and workload), social support and emotional work on burnout, job satisfaction, and nurses’ health. Finally, the moderating effect of emotional intelligence levels, psychosocial factors, social support, and emotional work on burnout, job satisfaction, and nurses’ health was calculated. Overall, this research data points to a protective effect of emotional intelligence against the adverse effects of psychosocial risks such as burnout, psychosomatic complaints, and a favorable effect on job satisfaction.

Author(s):  
Willibald Ruch ◽  
Alexander G. Stahlmann

Abstract Recent theoretical advances have grounded gelotophobia (Greek: gelos = laughter, phobos = fear) in a dynamic framework of causes, moderating factors, and consequences of the fear of being laughed at. This understanding corresponds to that of vulnerability and translates gelotophobia into a distinguishable pattern of lacking resources (i.e., misinterpretation of joy and laughter) that can result in negative consequences (e.g., reduced well-being and performance) if individuals have no access to further resources (e.g., social support) or are exposed to severe stressors (e.g., workplace bullying). Based on the panel data provided by the Swiss National Centre of Competence in Research LIVES (N = 2469 across six measurement intervals), this study takes the first step toward empirically testing this model’s assumptions: First, we computed exemplary zero-order correlations and showed that gelotophobia was negatively connected with social support (resource) and life and job satisfaction (consequences) and positively connected with perceived stress, work stress, and workplace bullying (stressors). Second, we used longitudinal cluster analyses (KmL; k-means-longitudinal) and showed that the panel data can be clustered into three stable patterns of life and job satisfaction and that gelotophobia is primarily related to the two clusters marked by lower levels of satisfaction. Third, we computed partial correlations and showed that social support, perceived stress, and work stress (but not workplace bullying) can weaken or completely resolve gelotophobia’s relationships with such diverging trajectories of life and job satisfaction. We concluded that seeing gelotophobia through the lens of vulnerability is useful and that such research warrants further attention using more dedicated, theoretically grounded projects.


Author(s):  
Luisa Amelia França ◽  
Lisete Dos Santos Mendes Monico

Abstract.Emotional intelligence is a set of skills that enable the individual to manage their own emotions and those of others, making it easier to achieve established objectives and create wellbeing at organizational, academic and personal level. Job satisfaction is a positive emotional assessment of work experience that is related to the productivity and well-being. In this regard, the aim of this study was to analyze to what extent emotional intelligence can increase job satisfaction. To achieve this goal are counted with a mixed sample of 377 workers (M = 172, F= 205) in public and private companies of Portugal, that answered a questionnaire previously validated by other authors, which mediates the three main variables of study: emotional intelligence, organizational stress and job satisfaction. The results obtained through the Pearson correlation tested the hypotheses in the expected direction with significant negative correlation between emotional intelligence and organizational stress and a significant positive correlation between emotional intelligence and job satisfaction. Emotional intelligence workers anticipated job satisfaction R multiple = .332, R2 = .111, F (6, 370) = 7.66, p <.001, the most significant variables as predictors of emotional intelligence, Auto - courage (? = .184, p = .001), and Empathy and emotional contagion (? =.141, p = .016).Keywords: Emotional Intelligence and Job Satisfaction.Resumen.La inteligencia emocional consiste en un conjunto de habilidades que permiten al individuo manejar sus propias emociones y las de los demás, por lo que es más fácil alcanzar los objetivos establecidos y crear bienestar a nivel organizacional, académico y personal. La satisfacción laboral representa una valoración emocional positiva sobre la experiencia de trabajo, que está relacionado con la productividad y el bienestar. En este sentido, el objetivo de este estudio es analizar hasta qué punto la inteligencia emocional puede aumentar la satisfacción laboral. Para llevar a cabo este objetivo se contó con una muestra mixta de 377 trabajadores (M = 172, F = 205) de empresas públicas y privadas de Portugal, que respondieron a un cuestionario previamente validado por otros autores, que medía las dos variables principales de este estudio: inteligencia emocional y satisfacción laboral. Los resultados obtenidos a través de la correlación de Pearson probaron la hipótesis en la dirección esperada, una correlación positiva significativa entre la inteligencia emocional y la satisfacción laboral. La inteligencia emocional de los trabajadores anticipa la satisfacción laboral R múltiplo = .332; R2 = .111, F (6, 370) = 7.66, p < .001, siendo las variables más significativas como predictores de inteligencia emocional, el Auto–coraje (? = .184, p= .001) y, la Empatía y el contagio emocional (? = .141, p = .016).Palabras claves: inteligencia emocional y satisfacción laboral.


2019 ◽  
Vol 10 ◽  
Author(s):  
Esther Lopez-Zafra ◽  
Manuel Miguel Ramos-Álvarez ◽  
Karima El Ghoudani ◽  
Octavio Luque-Reca ◽  
José María Augusto-Landa ◽  
...  

2019 ◽  
Vol 45 ◽  
Author(s):  
Jacob A. De Coning ◽  
Sebastiaan Rothmann ◽  
Marius W. Stander

Orientation: Research regarding subjective well-being (including life satisfaction and domain-specific satisfaction) is necessary, given the effects thereof on health, work performance, social relationships and ethical behaviour of employees.Research purpose: This study aimed to investigate the relationships among life satisfaction, job satisfaction and wage satisfaction, as well as how these relationships related to gross wage category in a South African sample.Motivation for the study: While research has shown that wage level and wage satisfaction are positively associated with both job and life satisfaction, the question arises whether wage level and satisfaction would compensate for the negative effect of a dissatisfying job on life satisfaction.Research approach/design and method: A cross-sectional design was used. A non-probability convenience sample (N = 763) in the form of the WageIndicator data set was obtained. Hierarchical log-linear analyses and cross-tabulations were carried out to determine the relationships that existed among the constructs.Main findings: Although job satisfaction and wage satisfaction were strongly related at a low level of wage satisfaction, fewer people were satisfied with their jobs at a high level of wage satisfaction level. Moreover, while job and life satisfaction were strongly related at a low level of job satisfaction level, relatively fewer people were satisfied with their lives at a high level of job satisfaction level. Wage dissatisfaction was associated with dissatisfaction with life but was more strongly associated with life satisfaction at a high level of wage satisfaction. Wage category and wage satisfaction did not interact with the job satisfaction level in affecting life satisfaction.Practical/managerial implications: Managers should attend to the perceptions of wage dissatisfaction at low wage and wage satisfaction levels. Such dissatisfaction may have a negative impact on the job and life satisfaction of employees and result in detrimental effects on employees and organisations.Contribution/value-add: This study contributes to scientific knowledge regarding the relationships between wage, wage satisfaction, job dissatisfaction and life satisfaction.


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